OT - How Do I Get an Email "Read Receipt"

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  • ritehook
    SBR MVP
    • 08-12-06
    • 2244

    #1
    OT - How Do I Get an Email "Read Receipt"
    Still ignorant of all the ins and outs of pcs, tho I've had one ten years.

    I recently set my OE to supply me with a Read Receipt, ie to notify me when a sent email has been opened.

    But I tested it by sending a few email to myself (at a couple of web-based email accounts I have) and see nothing at OE that tells me such have been opened.

    Anyone who may be able to supply answer?
  • matekus
    SBR Rookie
    • 07-26-07
    • 39

    #2
    Microsoft Outlook

    ritehook,

    It may depend on your email software. For example, I am certain that the option is available in Microsoft Outlook.

    matekus
    Comment
    • Willie Bee
      SBR Posting Legend
      • 02-14-06
      • 15726

      #3
      I've got the full Outlook, ritehook, assuming you mean you are using the Express version. Tools > Options > Preferences > E-Mail Options > Tracking Options...is that the route you took to initially set yours up?
      Comment
      • Santo
        SBR MVP
        • 09-08-05
        • 2957

        #4
        These aren't infallible, some people block them. I have my software set not to send any read receipts.
        Comment
        • ritehook
          SBR MVP
          • 08-12-06
          • 2244

          #5
          Originally posted by Willie Bee
          I've got the full Outlook, ritehook, assuming you mean you are using the Express version. Tools > Options > Preferences > E-Mail Options > Tracking Options...is that the route you took to initially set yours up?
          Yes, that's the route I took. Then sent a few emails from my Outlook Express to a few of my web-based email accounts. I then opened the emails there, went back to OE, and can find nothing that indicates the mail was open. And of course I didn't do blocking of that.

          Where would it tell me that the email has been opened?
          Comment
          • Santo
            SBR MVP
            • 09-08-05
            • 2957

            #6
            It's possible the web accounts don't do read receipts. GMail I'm pretty sure doesn't.
            Comment
            • ritehook
              SBR MVP
              • 08-12-06
              • 2244

              #7
              Originally posted by Santo
              It's possible the web accounts don't do read receipts. GMail I'm pretty sure doesn't.
              No, most web accounts don't read receipts. (One does, but I forget its name). But I sent via Outlook Express, not the web-based account. I just received there, and opened when recieved.

              Outlook should tell me when they were opened, but nothing, even tho it's set to "inform" me (I think that's the wording).
              Comment
              • Santo
                SBR MVP
                • 09-08-05
                • 2957

                #8
                No, because google have to send the read receipt back to you. It's the client that opens the email that is responsible for sending a read receipt back to the sender.
                Comment
                • ritehook
                  SBR MVP
                  • 08-12-06
                  • 2244

                  #9
                  Originally posted by Santo
                  No, because google have to send the read receipt back to you. It's the client that opens the email that is responsible for sending a read receipt back to the sender.
                  Doesn't seem logical. That would make OE's Read Receipt useless, if it had to depend on the receiver's email program.

                  I understand that a user can block all such requests, but they have to take specific action to do so, and I didn't take such action at my two web-based email sites. And still can't see how OE is supposed to notify.
                  Comment
                  • Santo
                    SBR MVP
                    • 09-08-05
                    • 2957

                    #10
                    In OE you will receive an email entitled "READ RECEIPT: xxx read your email at xx:xx"

                    What I said was correct, and yes it is redundant these days with a lot of accounts. See http://en.wikipedia.org/wiki/E-mail_tracking
                    Comment
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