Why is BOVADA, an A-listed Book, stalling a client?

**JAKEPEAVY21** · 12-16-16, 02:09 PM

it's common knowledge that they are slow with payouts

nothing you can do but wait..they will eventually send it

**gauchojake** · 12-16-16, 02:10 PM

The better question is why do you keep playing there expecting something different?

**ABEHONEST** · 12-16-16, 02:14 PM

A better question, is.....

Why does Groucho, here, chime in with a dumb response? I mean, do you NOT see where I stated, I knew a client?

**mpaschal34** · 12-16-16, 02:21 PM

Bovada business motto:

5 seconds to deposit, 5 weeks to withdrawal

**jjgold** · 12-16-16, 02:23 PM

Make your own decisions

**pilebuck13** · 12-16-16, 02:25 PM

Originally posted by mpaschal34

Bovada business motto:

5 seconds to deposit, 5 weeks to withdrawal

Clowns took over 3 weeks to pay me 2500 book should be downgraded although I haven't and won't ever play there again

**ABEHONEST** · 12-16-16, 02:35 PM

Originally posted by pilebuck13

Clowns took over 3 weeks to pay me 2500 book should be downgraded although I haven't and won't ever play there again

Good advice.

**gauchojake** · 12-16-16, 02:48 PM

Originally posted by ABEHONEST

Why does Groucho, here, chime in with a dumb response? I mean, do you NOT see where I stated, I knew a client?

ABEHONEST:complaining about Bovada since he joined. But this time it's different. It's about a client.

Bovada Blows - Sportsbook Review Forum

http://www.sportsbookreview.com/forum/players-talk/1904440-bovada-blows-p2.html

The SBR Lobby: Sports Talk, Gambling and Bettors Chat

I'd post the other 20 links to Bovada hate threads if I wasn't on mobile.

**ABEHONEST** · 12-16-16, 03:45 PM

Oh, you know me personally? Okay, that is different.

**badgerguy** · 12-16-16, 03:53 PM

I no longer play there since they got rid of poker. But I was always paid timely. Especially Bitcoin

**ABEHONEST** · 12-16-16, 05:10 PM

Originally posted by badgerguy

I no longer play there since they got rid of poker. But I was always paid timely. Especially Bitcoin

This what I thought I had read on SBR? Just a few months ago.

**mngambler** · 12-16-16, 05:12 PM

They are an A book because their check to SBR arrives on time and clears every month

**DOM_Toretto** · 12-16-16, 05:28 PM

Bovada - Easiest book for U.S. players to use. Best book for betting underdogs (spreads are regularly 0.5 to 1 point higher).

Yes, it takes on avg. 3 weeks from when I request a (free) withdrawal until the check comes in the mail. Then, consider not all banks will cash international checks. I'm in Michigan so luckily most banks don't think twice about cashing a check from George's Cleaners in Canada.

But if you think the hassle outweighs the unique lines... GET A LOCAL!

**slayer14** · 12-16-16, 06:32 PM

Its a Costa Rican bookie they lack the facilities

**Jrod124** · 12-16-16, 06:47 PM

I personally love bovada. Bitcoin withdrawals take 48 hours sometimes sooner

**reigle9** · 12-16-16, 06:51 PM

Never understood why anyone would play there, I'd rather have guaranteed money (from a good book) than 2 cents cheaper every 5 games i bet.

**ABEHONEST** · 12-18-16, 05:50 PM

Bovada still stalling a month later?

Okay, members, I am back again, trying to get Bovada to keep their word, concerning a client I know.
This is not some bs story on his behalf. It's disturbing truthful tale of an A-rated Book, not keeping their word.
BOVADA: And I quote, stated, your money will be deposited within 5 to 10 business days. That date was November 16th, over a month ago

Well, here we are, after making several calls to that belated Book, the only thing the client has been sent is a crock of bull. Lot'sa talk and the same o same bs much about nothing. Certainly nothing like what is needed, explaining, in detail, and a full month tardy, " where or when, your money will be guaranteed to arrive."

SBR, wouldn't we say, needs to make a call and say, "we're sorry, we must demote your service down to a, B-Book, because you have earned that mark for the truthful reasons explained on this forum.
They are now at 21 business days and counting...Will Monday be the 22nd business day and still nothing? Don't bet against that tough spread.

**ABEHONEST** · 12-19-16, 02:11 PM

Still no money sent ..

....an explanation as to why they are stalling this... longggg to a client is still a mystery?
There is no excuse and it's disappointing, not even knowing, whatever method, SBR, is doing to push or even sudge Bovada along to get this gentleman paid? Again, what is SBR doing or what are you trying too do?
Thanks, for the few comments on here that have responded, even though, I do not recall an official SBR comment?

Has Bovada gotten confused and mistakenly thinking, the next Christmas is on Dec. 25Th, 2017?

Will the client get his funds by "this" Christmas?

**ABEHONEST** · 12-20-16, 12:30 PM

Originally posted by ABEHONEST

....an explanation as to why they are stalling this... longggg to a client is still a mystery?
There is no excuse and it's disappointing, not even knowing, whatever method, SBR, is doing to push or even sudge Bovada along to get this gentleman paid? Again, what is SBR doing or what are you trying too do?
Thanks, for the few comments on here that have responded, even though, I do not recall an official SBR comment?

Has Bovada gotten confused and mistakenly thinking, the next Christmas is on Dec. 25Th, 2017?

Will the client get his funds by "this" Christmas?

________________________________________ ____________________________
This message number #1., below, has been found to be terribly erroneous, or, the other, just plainly, a bold face lie?

Again, this client, is now going to have to go forward in another direction.
Here's why and the latest:
________________________________________ ____________________________ #1 -From: Bovada Financial Services <financialservices@bovada.lv>
To: client's email
Sent: Mon, Dec 19, 2016 2:29 pm
Subject: RE: Account Status <<#********23383#>>

Hello client,

#1. BOVADA:Thanks for contacting Bovada Financial Services.

I apologize for the delay with your withdrawal and for any inconvenience this may be causing you.

Your $**00 withdrawal with Reference Number ***199 was returned to your account as you deal with a smaller financial institution and they didn't accept the transaction. Usually, a return of this nature incurs a fee but due to the situation we've made a one time exception and waived it.

You can try a submit a withdrawal request again with the same details; however, if it gets returned, the fee wont be waived this time. Alternatively, you can see if your bank deals with an intermediary bank, since it's smaller and if so provide us with that information so that we may process your withdrawal via that route. Lastly, you can submit new details for an account with a larger financial institution and will attempt to process your request to them instead.

We greatly appreciate your understanding in this matter.

Should you have any questions, or require any further assistance, please let us know.

Regards,

Bovada Financial Services
financialservices@bovada.lv
________________________________________ ____________________________

#2.** Client's return email, answering to the above claim by BOVADA.

The Client's sent email: From:
Received: 12/20/16 7:40:47 AM SGT
To: financialservices@bovada.lv
Subject: Re: Account Status

CLIENT: If the wire transfer had been returned it would have been so, weeks back. But, again, you communicate under the guise that you had even made a wire transfer. I do not belong to a small banking company. *** ********* Bank, on the Stock Market, "***" has over 300 banking institutions in the usa. Has a swift code for wire transfers. I will call my bank to verify the truthfulness of the "rejection", and will report on SBR as I had said before, keeping all updated on the progress of this issue.

***UPDATED TODAY: Client called his bank, the same bank the funds were suppose to sent to, yet, the banks answer: No funds were sent under your name, and also, no evidence, whatsoever, was any evidence found about any transaction even being sent.
________________________________________ __________________________
#3. This email came from Bovada just yesterday, Monday the 19th. Please read closely because this could happen to you.
*From: Bovada Financial Services <financialservices@bovada.lv>
Date: 12/19/16 6:48 PM (GMT-06:00)
To:Client's email
Subject:

Hello Client

Thanks for contacting Bovada Financial Services.

We understand your frustration regarding this matter.

We assure you that we're doing everything that we can to get you your withdrawal request. Furthermore, you can check with your bank if they deal with an intermediary bank so that we may process your withdrawal via that route. Lastly, you can submit new details for an account with a larger financial institution and will attempt to process your request to them instead.

We appreciate your patience and understanding regarding this matter.

Should you have any questions, or require any further assistance, please let us know at 1***3-0000.

Regards,

Bovada Financial Services
financialservices@bovada.lv
________________________________________ _______________________-

Last notes by this client: My bank has over 300 banking institutions in the usa.

The mess is now over 33 days old!

**Optional** · 12-20-16, 12:39 PM

There would be no evidence at his bank unless they rejected it. Which they didn't as it could not get that far.

Bovada's payment processor bank does not have an agreement with your bank. Which is why they are asking for an intermediary bank.

This does happen from time to time and it really is normal to take a couple of weeks for the wire to come back.

Dealing with a complaint right now where another book sent it twice to the same bank as the message on why it didn't go through wasn't passed on. Took a bit over a month in total for the funds to come back.

**ABEHONEST** · 12-20-16, 12:43 PM

Thanks for your concern.

**Optional** · 12-20-16, 12:48 PM

Originally posted by ABEHONEST

Thanks for your concern.

If he wants any help he is welcome to submit a sportsbook complaint form.

**gauchojake** · 12-20-16, 12:53 PM

thread belongs in the industry forum

**ABEHONEST** · 12-20-16, 01:10 PM

Originally posted by Optional

If he wants any help he is welcome to submit a sportsbook complaint form.

Yes, the next step. However, why do they seem to ignore this ongoing affair without any comment? Bovada is one of the major Books they recommend.

**Optional** · 12-20-16, 01:15 PM

Originally posted by ABEHONEST

Yes, the next step. However, why do they seem to ignore this ongoing affair without any comment? Bovada is one of the major Books they recommend.

I don't know much about Bovada personally but when I've seen this problem with other books it always seems to be a communication mess between the book, payment processor and their bank. I think it's a case of someone having to keep manually checking for it to have been returned is part of the problem.

33 days sounds a bit long for one but I would doubt they are just stalling.

If he puts in a complaint form SBR can reach out to Bovada management and hopefully someone can make sure CS are doing all they can at least.

**MikeTizzy** · 12-20-16, 01:46 PM

ive made many withdrawals at bovada. Currently the wire transfer option to your bank is the best option. Bitcoin works well too if u have that, which i dont. There will be a bit of transaction fee from your bank though. And the minimum withdrawal is 1,500. You do get your money in about 5-7 business days from all my withdrawals experience.