Been waiting now 8 business days for a 2500 dollar payout was given a 5 business day time frame this money was to be loaded to a pre paid card I have had for a while now have received payments of 1500 and 1000 a few times but it never took this long they won't give me a straight answer except they claim the money was sent to the card provider and that I would hear from them once they contacted the card provider.....already sent them screenshots of my account showing no money has been put in there still dragging there feet I guess it wasn't tell I threatened to contact sbr and file a complaint that the lady immediately transferred me to a supervisor who assured me she would look into and give me a call back tomorrow and the supervisor said to me over the phone that she heard I was making threats to get my money and that might not work out well for me??? What the fuk kinda shit is that
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They are always so shady. business must be killer.Comment -
Dumb story I shouldn't have told...
gl gl with your money pilerLast edited by gauchojake; 11-23-16, 11:55 PM.Comment -
Sounds like you might have lost a fair amount there and they decided it was in their best interest to keep the fish happy
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What book?Comment -
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Giant a very large popular square book should give u enough problem is I already filled the complaint when will they just pay people in a timely manner or at least give u a real time frame fukComment -
They have you by the nuts and you're talking crap and threatening to call SBR...you're as sharp as a bowling ball...not smart. They could make your account disappear in a blink of an eye and what are you going to do? Call the cops?Comment -
SIA is a bubblegum book that slashes limits. Why use them?Comment -
8 days is not horrible. Just cash in the rest and play someplace else. You have voiced your complaint - not much else you can do. What is horrible is they told you 5 days and did not live up to it.Comment -
Replace
Buckles you're too jittery because of ThanksgivingComment -
Why would they stiff me for 2500 bucks when I'm in the red with them lifetime that would be retarded did I give out the book name? Of coarse they could do whatever they want I'm not retarded but why would they? I have played there for years I just found it weird why they would act so weird that I would file a complaint with sbr guess more powerful then I thought...ill get paid I'm sure of it I just thought it was hilarious they instantly transferred me to a supervisor listen how am I talking shit they didn't pay me when they said they would so I complained. What should we just not say anything in fear that books are wiping out accounts and going rogue over 2500 bucks gtfoComment -
One rule that everyone should know and always live by is this one...Never threaten the book with anything about SBR or filing any type of complaint. It should never come up. Remain professional, anger over the phone is not a good option, no matter how much of a badass one thinks they are.
Instead, if the book is failing you and not doing what they say, after you've spoken as high up as you can and they are still not following through and after you've complied with their reasonable demands (security, etc.) then quietly contact SBR, or whatever regulatory agency you might contact.
Quietly.
Don't tell them you're doing it. Especially don't post your complaint in the Forums. While it might seem like you are helping others by letting them know about the book (and you might be) you may not be helping your case individually.
If SBR or whoever fails to help and the book stiffs, then post away. But you will likely have better shot without the publicity.
Notice how Pilebuck didn't mention a book in the original post.
The man is sharp like that.
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I'll never tell the book I was just posting a funny story for you guys to explain that sbr has a lot of credit in the industryComment -
I hope no one gets the wrong idea about the story I told. When that happened I was a young guy who didn't know any better and I thought it was a funny anecdote answering pilebuck's question. I don't recommend doing that and it likely won't get you anywhere anyway. Carry on.Comment -
Plenty of advice on how to handle this type of situation... a bunch of advice that is never needed if you play at a A+ book.
I will NEVER understand why people choose to trust $1000's of their own money to books that are not the very best. I will never understand it... I don't care how great the bonus was. 5Dimes, Bookmaker, Heritage, a couple others - no reason to go anywhere else.Comment -
Listen guys I never brought up name of book I just thought it was a funny story and I do believe sbr holds books to a reliable standard therefore if there late on a payout you should lodge a complaint that's what there here for private forms were filled out and I'm not trying to bury or speak out by name on a book but at the same token we as players who deposit our cash into these books should get paid in said time frame and if not we have a complaint form to fill out here there is no reason to be afraid of your account disappearing I will be paid but can also have a few laughs with the community and share my story under a form alias 👌👍Comment -
I was actually referring to issues with the better books. Those guys are much more likely to hear about the posting than small shops not paying attention.
But my advice is general too.Comment -
No one likes being threatened. It's not that they are usually scared of SBR but it just pisses people off to be threatened, especially if they feel like they are already trying to help. I hear this sort of thing from complaint cases quite a bit but the books will rarely follow through at least.
If it drags on just shoot in an SBR complaint form and have it dealt with quietly and they should be fine.
Also, these card load payout systems usually have multiple layers and are not directly done by the book. Usually will go to a third party payment processor who then runs it through yet another third party. It's quite a bit of effort to actually chase up an individual one and CS agents know to just try and keep you calm if it's still just about a short delay.
One rule that everyone should know and always live by is this one...Never threaten the book with anything about SBR or filing any type of complaint. It should never come up. Remain professional, anger over the phone is not a good option, no matter how much of a badass one thinks they are.
Instead, if the book is failing you and not doing what they say, after you've spoken as high up as you can and they are still not following through and after you've complied with their reasonable demands (security, etc.) then quietly contact SBR, or whatever regulatory agency you might contact.
Quietly.
Don't tell them you're doing it. Especially don't post your complaint in the Forums. While it might seem like you are helping others by letting them know about the book (and you might be) you may not be helping your case individually.
If SBR or whoever fails to help and the book stiffs, then post away. But you will likely have better shot without the publicity.
Notice how Pilebuck didn't mention a book in the original post.
The man is sharp like that.
Good post..Comment -
SBR is dangerousComment -
Anyway why use a square book? And a square payment method?. To me the square is talking square. The only way to go is bitcoin.Comment -
No.Comment -
don't ever threaten ten nickles. the manager there will say 8 days. that's all. let's make it 88 before we pay him.Comment -
I threatened with to contact sbr a couple times, work every time without needing to file a complaint.Comment -
SBR is powerful
Can cripple any bookComment -
You can check out the number of complaints on the review part of sbr. The reason people play at square books is they have square numbers as they are trying to screw squares by charging a high price on things squares pick. It pisses square books off when somebody with half a clue wins-they think everybody should lose.Comment -
Yes we are the most well respected site in the world as far as sports books ratings and get enormous google hitsComment -
if you need a few bucks let us know by sunday , gl manComment -
We know how to apply pressure if needed
Most books pretty good thoughComment -
14 business days still no payment guys sbr already handled a complaint filed by me still getting same answer book is figuring out what happen to money that was sent to third party processor the 13th of November still no money or clear answerComment
