Interwetten Poker - negative experience
I got a very interesting negative experience with interwetten, rated rather decently (B-).
Already 2 years I have betting account with interwetten. For this time i deposited about 6000€ and got about 12000€ with typical betting value from 20 to 200€ per 1 bet. So, i was not a profitable client for them and therefore my bets were restricted to this scale. Last 3 months it was not more than 20-50€, but 2-5 bets/day for my was quite sufficient. I had a bit fun and a bit money. As you probably know, interwetten gives good odds in the region from 1.8 up to 2.7 (decimal).
On July,2 i set my last bet. To this moment i had 1115€ in my betting account. On July,3 i had no time to bet. On July,4 i logged into my betting account and have seen balance 0€. The origin of this effect was clear from the last line of the account statement:
04.07.2007 00:23 Poker chips buy 1115.31€ --> 1515.05USD-Poker
I must tell, that i never before used the Poker section and dont know how it goes.
Then i logged into the Poker section, but here the balance was 0€ also. I had neither money nor chips. Looks like a simple trick of a person who knows my login. To buy chips and to lose them in poker, indirectly transferring the money into another poker account. I dont know details, but it is more or less obvious way.
I am very cautious, nobody knows my username and login. My computer has Norton of the last modification and Firewall. The only possible candidate from my point of view was somebody from the interwetten stuff.
I called interwetten and asked what does it mean. They told that the only thing they can do is to find out IP from which this action has been done. And promised to send me the result of their investigation with e-mail.
After 2 days waiting i got no promised results. Then i called and repeated my questions. I told, if i get no results, i will be enforced to transfer it to LGA, from which interwetten has license. They promised to let it know in their management.
In 20 minutes i got email: my account is locked indefinitely due to my "fraudent activity in Poker". That is all. I got no further explanations.
I had different experiences, positive and negative, in several bookies. This one with interwetten looks for me absolutely unbelievable. However, it is fact.
What could i do further?
Already 2 years I have betting account with interwetten. For this time i deposited about 6000€ and got about 12000€ with typical betting value from 20 to 200€ per 1 bet. So, i was not a profitable client for them and therefore my bets were restricted to this scale. Last 3 months it was not more than 20-50€, but 2-5 bets/day for my was quite sufficient. I had a bit fun and a bit money. As you probably know, interwetten gives good odds in the region from 1.8 up to 2.7 (decimal).
On July,2 i set my last bet. To this moment i had 1115€ in my betting account. On July,3 i had no time to bet. On July,4 i logged into my betting account and have seen balance 0€. The origin of this effect was clear from the last line of the account statement:
04.07.2007 00:23 Poker chips buy 1115.31€ --> 1515.05USD-Poker
I must tell, that i never before used the Poker section and dont know how it goes.
Then i logged into the Poker section, but here the balance was 0€ also. I had neither money nor chips. Looks like a simple trick of a person who knows my login. To buy chips and to lose them in poker, indirectly transferring the money into another poker account. I dont know details, but it is more or less obvious way.
I am very cautious, nobody knows my username and login. My computer has Norton of the last modification and Firewall. The only possible candidate from my point of view was somebody from the interwetten stuff.
I called interwetten and asked what does it mean. They told that the only thing they can do is to find out IP from which this action has been done. And promised to send me the result of their investigation with e-mail.
After 2 days waiting i got no promised results. Then i called and repeated my questions. I told, if i get no results, i will be enforced to transfer it to LGA, from which interwetten has license. They promised to let it know in their management.
In 20 minutes i got email: my account is locked indefinitely due to my "fraudent activity in Poker". That is all. I got no further explanations.
I had different experiences, positive and negative, in several bookies. This one with interwetten looks for me absolutely unbelievable. However, it is fact.
What could i do further?
