attention horse players : DO NOT USE MYBOOKIE for horses

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  • erenbere
    SBR Rookie
    • 12-13-17
    • 8

    #1
    attention horse players : DO NOT USE MYBOOKIE for horses
    I was robbed out of 100.00 on a pick 4 payout - on Aug 2 at Assinboin Downs.
    The pick 4 paid $979.30 for a 1 dollar ticket.
    I played a $0.15 ticket. I was supposed to be paid $146.90. However, I was paid $46.10.

    In trying to resolve the issue, I realized how brutal the people working at MYBOOKIE really were.

    Long story short, waited 72 hours. Was told i would be contacted within 24-48 hours. Was not contacted. I contacted them. Was hung up on. Threw in the towel. Spent way too much time trying to recoup 100.00 that was stolen from me. They could keep it. Called back, requested that my account be deleted.

    Friendly advice to any horse players, looking to play lower limits in pick 4's, DO NOT USE MYBOOKIE. They will steal your money as they have stole my money.

    Good luck all.
  • Stallion
    SBR MVP
    • 03-21-10
    • 3617

    #2
    There are many complaints against them right now. Fill in an SBR Complaint form.
    Comment
    • erenbere
      SBR Rookie
      • 12-13-17
      • 8

      #3
      I did file a complaint through SBR, are there any other places I can file a complaint?

      I do not want this to happen to another player. It is MADDENING! It's hard enough to win at horses, and win i do, i expect to paid in full. If there is an issue, i expect it to be resolved.

      The word needs to get out that this book cannot be trusted.
      Comment
      • BOA12
        SBR Posting Legend
        • 02-19-12
        • 20622

        #4
        Originally posted by erenbere
        I did file a complaint through SBR, are there any other places I can file a complaint?

        I do not want this to happen to another player. It is MADDENING! It's hard enough to win at horses, and win i do, i expect to paid in full. If there is an issue, i expect it to be resolved.

        The word needs to get out that this book cannot be trusted.
        They are not the only ones. Have a local guy uses Playstandard, Caught many low payouts, though he fixed the mistakes. Wonder how many times I got screwed while being unaware, which is often. LOL. BOL on the error.
        Comment
        • pavyracer
          SBR Aristocracy
          • 04-12-07
          • 82839

          #5
          Ass In Boy In Downs? Really?
          Comment
          • jjgold
            SBR Aristocracy
            • 07-20-05
            • 388179

            #6
            Play at BAS horses

            Low limits just like my bookie

            Same exact thing
            Comment
            • icon
              SBR MVP
              • 01-09-18
              • 3466

              #7
              attention : DO NOT USE MYBOOKIE

              Comment
              • jjgold
                SBR Aristocracy
                • 07-20-05
                • 388179

                #8
                They based it on .15 of $1 Pick 4 and not $2 Pick 4

                A glitch definitely but that is a 3rd party company and not mybookie although you have no choice but go to mybookie
                Comment
                • icon
                  SBR MVP
                  • 01-09-18
                  • 3466

                  #9
                  do not use mybookie
                  Comment
                  • Headsterx
                    SBR Posting Legend
                    • 12-03-16
                    • 23109

                    #10
                    Originally posted by icon
                    attention : DO NOT USE MYBOOKIE
                    Comment
                    • erenbere
                      SBR Rookie
                      • 12-13-17
                      • 8

                      #11
                      Originally posted by jjgold
                      They based it on .15 of $1 Pick 4 and not $2 Pick 4

                      A glitch definitely but that is a 3rd party company and not mybookie although you have no choice but go to mybookie
                      Yes 1 dollar - paid 979.30

                      I pasted the payout of the actual race below and the bet slip below :




                      Confirmation #: 10691072
                      Ticket time: 2021/08/02 10:00:26 PM





                      Pick 4
                      2021/08/02
                      Assiniboia Race #5 USD 0.15 Pick 4 (1, 3, 4, 6, 7 / 2, 3, 4, 5, 6, 7 / 5 / 1, 2, 5, 6)







                      Bet detail


                      Risk
                      Return
                      Net





                      Ticket total
                      18.00
                      48.15
                      30.15








                      Comment
                      • erenbere
                        SBR Rookie
                        • 12-13-17
                        • 8

                        #12
                        and even if it was a 2 dollar - which it wasn't, the payout would still be short. The issue is not just the error. It is the lack of support and the way in which I was responded to as a customer. It was as if every person i spoke to and tried to explain the situation to at MYBOOKIE had never made a bet in their life on anything. All of them are clueless and they didn't care.

                        JUST TRYING TO BE CLEAR - and give information to fellow horse players and gamblers, DONT' LET MYBOOKIE screw you like they did me.

                        GOODLUCK take em down, win your bets, enjoy your lives!!!
                        Comment
                        • erenbere
                          SBR Rookie
                          • 12-13-17
                          • 8

                          #13
                          Play at BAS horses

                          What is BAS horses?

                          Comment
                          • Easy-Rider 66
                            BARRELED IN @ SBR!
                            • 02-14-12
                            • 36548

                            #14
                            Originally posted by erenbere
                            Play at BAS horses

                            What is BAS horses?

                            Belallsports. Betonline is also a good out. for the ponies.
                            Comment
                            • Vyasports
                              SBR Hall of Famer
                              • 01-27-19
                              • 4946

                              #15
                              Update?
                              Comment
                              • milwaukee mike
                                BARRELED IN @ SBR!
                                • 08-22-07
                                • 26914

                                #16
                                Originally posted by Easy-Rider 66
                                Belallsports. Betonline is also a good out. for the ponies.
                                it's actually betanysports
                                Comment
                                • Easy-Rider 66
                                  BARRELED IN @ SBR!
                                  • 02-14-12
                                  • 36548

                                  #17
                                  Originally posted by milwaukee mike
                                  it's actually betanysports
                                  Comment
                                  • Foxx
                                    SBR Hall of Famer
                                    • 05-25-11
                                    • 5832

                                    #18
                                    Originally posted by pavyracer
                                    Ass In Boy In Downs? Really?
                                    Comment
                                    • RudyRuetigger
                                      SBR Aristocracy
                                      • 08-24-10
                                      • 65084

                                      #19
                                      do not use anything offshore



                                      betonline is the worst
                                      Comment
                                      • erenbere
                                        SBR Rookie
                                        • 12-13-17
                                        • 8

                                        #20
                                        i submitted a form to SBR complaints on Sunday and i have not received a response yet. However the page did indicate a 3-5 business day response time. If they can help or shed light, or just warn people not to use mybookie, all of the above would be beneficial.

                                        The MAIN OBJECTIVE is that no other HORSE PLAYER has to go through this and is forewarned.

                                        We are all gamblers here, and it is absolutely awful when a BET is won and they payout is incorrect, and compounding the issue is the absolute piss poor service of the outfit ripping you off.
                                        Comment
                                        • littlekona
                                          SBR Hall of Famer
                                          • 11-19-15
                                          • 5242

                                          #21
                                          OP sorry as I have had my share of big tickets knocked down to offshore caps too. But Sorry to say but in this case MyBookie is correct as for Assiniboia max payout on pick 4 is 300-1. So its $45 plus your investment on the ticket of 15 cents.

                                          That track is hard to find as most do not offer BUT if you like pick 4's with low base amounts .05 cents and up BAS has pick 4's at 5000-1 max odds at smaller tracks and Track prices at major. BOL has no limit though they cap and have net profit per race which is pretty high though. MyBookie is a Crap book but in this case the grading is correct
                                          Comment
                                          • big joe 1212
                                            SBR Posting Legend
                                            • 06-01-08
                                            • 19380

                                            #22
                                            Never play exotics that can pay large offshore

                                            Some have max payouts

                                            I use legal USA horse books for exotics and offshore for straight wagers and lower exotics to take advantage of rebates
                                            Comment
                                            • BOA12
                                              SBR Posting Legend
                                              • 02-19-12
                                              • 20622

                                              #23
                                              Originally posted by pavyracer
                                              Ass In Boy In Downs? Really?
                                              Ass men love the oval.
                                              Comment
                                              • BOA12
                                                SBR Posting Legend
                                                • 02-19-12
                                                • 20622

                                                #24
                                                Originally posted by big joe 1212
                                                Never play exotics that can pay large offshore

                                                Some have max payouts

                                                I use legal USA horse books for exotics and offshore for straight wagers and lower exotics to take advantage of rebates
                                                Ten4 1212. You going back to Saratoga again?
                                                Comment
                                                • Vyasports
                                                  SBR Hall of Famer
                                                  • 01-27-19
                                                  • 4946

                                                  #25
                                                  Originally posted by erenbere
                                                  i submitted a form to SBR complaints on Sunday and i have not received a response yet. However the page did indicate a 3-5 business day response time. If they can help or shed light, or just warn people not to use mybookie, all of the above would be beneficial.

                                                  The MAIN OBJECTIVE is that no other HORSE PLAYER has to go through this and is forewarned.

                                                  We are all gamblers here, and it is absolutely awful when a BET is won and they payout is incorrect, and compounding the issue is the absolute piss poor service of the outfit ripping you off.
                                                  this should have been in the "sportsbook & industry" section...but oh welll
                                                  Comment
                                                  • big joe 1212
                                                    SBR Posting Legend
                                                    • 06-01-08
                                                    • 19380

                                                    #26
                                                    Originally posted by BOA12
                                                    Ten4 1212. You going back to Saratoga again?
                                                    Of course. I live 35 minutes away.

                                                    My horse is expected to run again on Sep 3 in a mile & 1/8 turf race. Will def be there for that
                                                    Comment
                                                    • jjgold
                                                      SBR Aristocracy
                                                      • 07-20-05
                                                      • 388179

                                                      #27
                                                      Originally posted by big joe 1212
                                                      Never play exotics that can pay large offshore

                                                      Some have max payouts

                                                      I use legal USA horse books for exotics and offshore for straight wagers and lower exotics to take advantage of rebates
                                                      outstanding
                                                      Comment
                                                      • erenbere
                                                        SBR Rookie
                                                        • 12-13-17
                                                        • 8

                                                        #28
                                                        hold on, how is this any way kosher? The max pay out is 300-1.

                                                        So in my case, 979.00 was the payout for 1.00. I would have only been paid 300.00 for a 1 dollar ticket? Is that a joke? How are they allowed to institute that robbery? If i knew that was the case, i would never bet a dollar with them.
                                                        Comment
                                                        • littlekona
                                                          SBR Hall of Famer
                                                          • 11-19-15
                                                          • 5242

                                                          #29
                                                          Originally posted by erenbere
                                                          hold on, how is this any way kosher? The max pay out is 300-1.

                                                          So in my case, 979.00 was the payout for 1.00. I would have only been paid 300.00 for a 1 dollar ticket? Is that a joke? How are they allowed to institute that robbery? If i knew that was the case, i would never bet a dollar with them.
                                                          first rule all horse guys do is look at max odds, max net payout and max bet. Sorry man this one is on you. Its Offshore 101
                                                          Comment
                                                          • jjgold
                                                            SBR Aristocracy
                                                            • 07-20-05
                                                            • 388179

                                                            #30
                                                            Every offshore Sportsbook has max limit on horse racing
                                                            Comment
                                                            • Easy-Rider 66
                                                              BARRELED IN @ SBR!
                                                              • 02-14-12
                                                              • 36548

                                                              #31
                                                              Originally posted by jjgold
                                                              Every offshore Sportsbook has max limit on horse racing
                                                              some are high Limits though
                                                              Comment
                                                              • BOA12
                                                                SBR Posting Legend
                                                                • 02-19-12
                                                                • 20622

                                                                #32
                                                                Originally posted by big joe 1212
                                                                Of course. I live 35 minutes away.

                                                                My horse is expected to run again on Sep 3 in a mile & 1/8 turf race. Will def be there for that
                                                                Unaware of your proximity. 9-3-21 should be a great day Sir. BOL everyday.
                                                                Comment
                                                                • jjgold
                                                                  SBR Aristocracy
                                                                  • 07-20-05
                                                                  • 388179

                                                                  #33
                                                                  Originally posted by Easy-Rider 66
                                                                  some are high Limits though
                                                                  yes plus all tracks different depending on tier
                                                                  Comment
                                                                  • str
                                                                    SBR Posting Legend
                                                                    • 01-12-09
                                                                    • 11787

                                                                    #34
                                                                    Originally posted by littlekona
                                                                    first rule all horse guys do is look at max odds, max net payout and max bet. Sorry man this one is on you. Its Offshore 101
                                                                    I'm afraid he is right.

                                                                    Sorry for your pain in finding this out the way you did.

                                                                    But more players than not find out the hard way so chalk it up to experience and retain the confidence within yourself that you hit that type of play for that number.

                                                                    Take your frustration out on the next book that pays the full number but you probably need a grade A track for that. Not that joint. It's best to check each tracks limits at your book of choice before betting into certain pools.

                                                                    Good luck.
                                                                    Comment
                                                                    • erenbere
                                                                      SBR Rookie
                                                                      • 12-13-17
                                                                      • 8

                                                                      #35
                                                                      Thank you to all the people with their insight on this topic.
                                                                      I feel like a novice.
                                                                      Lesson learned.
                                                                      Much appreciated : STR and LittleKONA, JJGOLD, EASYRIDER 66
                                                                      Comment
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