Banned from loyalty program at CRIS

[RickySteve]

I had a dispute Sunday with CRIS regarding their grading on a fantasy NFL prop. They ended up correcting it in my favor, but now they've taken away my rewards points. I've been penalized for pointing out their error. Pretty bush league as far as I'm concerned.

Has anyone else been banned from the loyalty program at CRIS?

[bigboydan]

What was the prop Ricky?

[Mudcat]

Once upon a time I was banned from the loyalty program at CRIS. The reason was different from yours. I had just taken a large (~25K ??) cash-out and I immediately received an e-mail informing me of the removal.

I just shrugged it off figuring, I suppose I wasn't being particularly loyal so I can see their point.

A long time ago I got reinstated. Some time had passed since the removal and a rep phoned me trying to drum up deposits, as CRIS does from time to time. I always find that to be a good leverage position and I asked to have the loyalty program a condition of re-upping. It was one of those the-worst-he-can-do-is-say-no things - but he went along with it.

I have been on the program ever since. But I always make sure to use up any points I have before taking any large payouts just in case. From what you are saying, it sounds like I am right to do that. They really shouldn't be taking away earned points under any circumstances but it sounds like they are.

IMO they should just take you off the program (if they feel they must) but not take away earned points. But maybe it's all spelled out clearly in the T & C's so there is no argument. I don't know.

[RickySteve]

What was the prop Ricky?

It was one of those fantasy head-to-head NFL props. The guy grading it didn't understand the scoring system.

[bigboydan]

I understood that Ricky, but who were the players?

[RickySteve]

IMO they should just take you off the program (if they feel they must) but not take away earned points. But maybe it's all spelled out clearly in the T & C's so there is no argument. I don't know.

What I meant was that they have taken away my right to earn loyalty points, not the actual points. That would be really indefensible.

[TLD]

Many, many people have been banned from their loyalty points program for not being “recreational” enough.

There was a big stink about it several years ago when they not only removed people from the program but took away already earned points. They even ended up in the Major Wager “Stockade” for it.

Eventually an understanding was reached that the program was discretionary on their part and thus it was OK for them to let some customers participate in it and not others, but that it was wrong to take away the points already earned if and when they did remove someone from the program.

So supposedly they stopped removing points at that time. If they zeroed out RickySteve’s points when they took him off the program, this would be the first instance I’m aware of of their going back on that.

[Just saw RickySteve’s clarification as I went to post this. Points themselves not taken away.]

[Mudcat]

What I meant was that they have taken away my right to earn loyalty points, not the actual points. That would be really indefensible.

That's what they did to me, way back when. They took me off the program AND some earned points disappeared.

I have had that happen at other books too. The one example that comes to mind is BetMaker (before they were taken over by, coincidentally, CRIS).

Anyway that was all a long time ago and I doubt it applies today.

[and now I see TLD's comments clarifying this.]

[Sam Odom]

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[pags11]

I'd never heard of Cris banning anyone from the loyalty program until now...

[imgv94]

I had just taken a large (~25K ??) cash-out

[Mudcat]

This your problem imgv. This is a good thread with good information about CRIS and the industry in general. It's got a topic and everyone is on topic.

But then you, the guy who posted this:

I say we squash all beefs on here and call a truce..

We all obviously have a common interest with sports gambling and even sports in general.. Anyone agree?

have to try to start something up with a snotty, jealous little jab. You are a child among men.

If you know something about the industry post it, otherwise go wipe your nose and let the grown-ups talk.

[slash]

Way to go Mudcat!

[imgv94]

This your problem imgv. This is a good thread with good information about CRIS and the industry in general. It's got a topic and everyone is on topic.

But then you, the guy who posted this:



have to try to start something up with a snotty, jealous little jab. You are a child among men.

If you know something about the industry post it, otherwise go wipe your nose and let the grown-ups talk.

Mudcat face it, no one comes on here to see what you have to say and it kills you.. That is why you mess with jj,pags and myself cause you don't even come close to offer what we do..

You and you're boring ass generic responses are a joke.. You come on here trying to act like a bigshot cause your not..

Other people on here might believe you but I don't cause I know the truth about you, and your track record..


HAHA Someone sent me a PM the other day saying
"Do you think anyone comes on here to see what Mudcat is scalping? "

Mudcat you are broke and in Credit Card Debt why don't you admit that..

[sergfro]

cant we all just get along?

[RickySteve]

Mudcat face it, no one comes on here to see what you have to say and it kills you.

False.

Mudcat you are broke and in Credit Card Debt why don't you admit that.

Project much?

[TLD]

Mudcat’s posts raise the quality level of this forum.

[Mudcat]

imgv is letting his gambling virginity show.

CRIS has 20K limits on NFL spreads, 10K on NCAAF and 5K on many other things. If you're scalping max bets, it doesn't take much of a winning streak before you've got 25K and more in your CRIS account.

It probably seems like an impossible dream to a guy like you, but it's really not a big deal at all for real players. The fact that you would get all jealous about something as unremarkable as that, as I say, shows your gambling virginity.

What you've done here imgv, is kind of like you saw a thread with guys talking about having sex and you jumped in and said, "Oh yeah, sure, like anyone really has sex."

But I suppose it's a blessing when you're not bright enough to know when you're embarassing yourself.

[tomcast]

Sorry to hear about this problem.

I'm on the other side. CRIS bailed me out in the Betonsports mess. And then on top of that I get loyalty points on the bets I place. I am very grateful to CRIS for all of that.

[JoshW]

I could see them noticing your a big winner or sharp and taking away the points, but even if that was the reason, timing it to when you were right on grading issue is poor.

I would certainly take Mudcats advice and try to get them back if you ever are asked via one of their many reps to come back. It really works, has worked for me on limit issue in the past even, which really surprised me.

[Patrick McIrish]

I'd never heard of Cris banning anyone from the loyalty program until now...

Oh yeah, they've done that some through the years. Most famous case in the forums was the Inside the Pylons poster who not only got booted but got his points taken away that he had amassed. He had a ton of them built up too. As far as I can recall I don't believe he ever got them credited back to him either though I could be wrong on that. Either way I would suggest using them as you go, no reason to let them build up just for the hell of it.

I still like CRIS, I believe the guy running it is one of the more underrated guys in this industry. Really impressed with what he has done since taking over.

[RickySteve]

I could see them noticing your a big winner or sharp and taking away the points, but even if that was the reason, timing it to when you were right on grading issue is poor.

This incident shows why winning players should always be as inconspicuous as possible. I strive to keep my account inquiries, for any reason, to an absolute minimum, especially especially especially from management. I knew when I made my dispute that they would realize I'm not recreational, but the amount in question was too large to ignore.

I would certainly take Mudcats advice and try to get them back if you ever are asked via one of their many reps to come back. It really works, has worked for me on limit issue in the past even, which really surprised me.

Hopefully I'll be fortunate like you guys and have them reinstate me.

[pags11]

damn, hadn't heard that story before patrick...

[Mudcat]

This incident shows why winning players should always be as inconspicuous as possible.

That's an interesting little side-point. I agree.