Currently getting ripped off by Sportingbetusa.com, any advice?

**Pedro** · 10-16-05, 12:28 AM

That's strange, I never had a problem with them.

Have you contacted SBR, yet? (Bill, for example)

Pedro

**pags11** · 10-16-05, 02:49 AM

yeah, I'd contact Bill about this...

**JoshW** · 10-16-05, 08:27 AM

You might get a runaround on the withdrawal, but that group of books pays in the end. If you used a credit card, it is normal in the industry for them to require copies of your ID and CC. In the future you are unlikely to have this long a delay.

**asucker** · 10-16-05, 08:37 AM

My friend said he never had a problem either... but he's only withdrawn about $1,000 on four different occasions during three years of using the site... Is $10,000 considered a large amount? Is that why I'm getting the runaround? How long should I wait before being really concerned?

What really pisses me off is their customer service has a different excuse every time I call. "Are you using AOL? They block our emails sometimes?" "We sent your withdrawal on Oct. 14, oh wait, we'll send it on Oct. 17."

**JoshW** · 10-16-05, 08:39 AM

Originally posted by asucker

Is $10,000 considered a large amount? Is that why I'm getting the runaround?

Yes, $10,000 seems to be at a point were they pay attention. You could be getting runaround for that alone. Or other factors you don't mention like referral bonuses or using credit cards. Those also will get you more attention when you withdrawal.

**asucker** · 10-16-05, 08:45 AM

I used a credit card to make my deposits. But I have A-1 credit and am as legit a person as you can be. I faxed them my credit card statement and driver's license ID without a problem. I'm new to the Internet gambling world. Don't they expect you to withdrawal your money and spend it when you win money?

What is the purpose of the runaround? Do they want me to take my business elsewhere?

And I have contacted Bill. I've sent a couple of emails but haven't heard back. I think he thinks it's too early to be really concerned. He might be right. I'm just paranoid because I'm totally new and I hate when people don't do what they say they're going to do, especially when they say it in writing. Nothing about this withdrawal process has gone the way sportingbetusa.com says it will on their website

**JoshW** · 10-16-05, 08:48 AM

They don't want to hassle everyone who deposits by credit card with making people send their information upfront. It would be better if they did, but less people would bother depositing. So instead they request when you withdrawal. If you don't have any chargebacks at their group of sportsbooks or others, you should get a withdrawal eventually. Is no fun to wait, but assuming you are legit, you don't have to worry about getting paid.

**Doug** · 10-16-05, 08:50 AM

People that bet those amounts usually deal with high-rated books. Are you independantly wealthy, or something ?

Betting must be considered as a loss, until wager is successful and paid.

Don't bet what you can't afford to lose. Don't bet over 5% of your sportsbetting bankroll on any one game. Use money management techniques, like the Kelly criterion.

**asucker** · 10-16-05, 08:50 AM

How long do you think they'll make me wait?

**asucker** · 10-16-05, 08:54 AM

Originally posted by Doug

People that bet those amounts usually deal with high-rated books. Are you independantly wealthy, or something ?

Betting must be considered as a loss, until wager is successful and paid.

Don't bet what you can't afford to lose. Don't bet over 5% of your sportsbetting bankroll on any one game. Use money management techniques, like the Kelly criterion.

Doug

Yes, I'm relatively wealthy. I have not bet more than I can afford. But no one enjoys being ripped off. No one enjoys being lied to. I screwed up and didn't do my homework. A friend recommended the site and said he's used it for three years. What I didn't know is that he's a really poor gambler and almost never wins any real money so he never makes a withdrawal.

**JoshW** · 10-16-05, 08:57 AM

Tell me the day that you requested the withdrawal initially. If they gave you the October 17th date after you had faxed all your info you have a good shot at that being it. Tomorrow you can call and ask for a tracking number which they may or may not give, but that could tell you that they have sent. Either way is only a matter of time, this week for sure I would think if everything you sent checks out.

**asucker** · 10-16-05, 09:03 AM

on oct 11, i faxed in my driver's license and credit card info. they told me everything was cool on oct. 12 and that my money would be Fed-Ex on Oct. 14 and i would be receiving a confirmation email. i called on oct. 14 and they said, "your withdrawal was fed-ex this morning." on the morning of oct. 15 (saturday), they said your "aol account is blocking us sending you a confirmation email of the withdrawal we sent you on oct. 14. saturday night they told me, "we're fed-exing your withdrawal on oct. 17."

**Doug** · 10-16-05, 09:05 AM

Originally posted by asucker

Doug

Yes, I'm relatively wealthy. I have not bet more than I can afford. But no one enjoys being ripped off. No one enjoys being lied to. I screwed up and didn't do my homework. A friend recommended the site and said he's used it for three years. What I didn't know is that he's a really poor gambler and almost never wins any real money so he never makes a withdrawal.

Glad to hear of your financial good fortunes. A heavy hitter should play at outs like Pinnacle, and other well rated SBR books. Mansion exchange is good, but not well established.

Spread money around, leave the lower books like SIA ( and dozens of others) to us smaller guys, or keep your bankroll to 5% or less at books that are iffy.

**JoshW** · 10-16-05, 09:07 AM

Seems they gave you misinformation at first, but given what you said, I really think you will get your check fedexed to you on Monday and they use overnight so you should get Tuesday. If they were to give you another date, I would blame it on bad customer service which they certainly have, but I might still contact SBR to see if they can get it resolved sooner.

**asucker** · 10-16-05, 09:13 AM

Doug

I'm not up on all the gambling lingo... what is "mansion exchange" and "SIA"?

I feel stupid for not doing my homework! I'm an idiot.

Laker, does bad customer service really explain what is happening to me? It's like these guys have a book of lies they read from whenever you ask them a question?

**JoshW** · 10-16-05, 09:16 AM

Originally posted by asucker

Laker, does bad customer service really explain what is happening to me? It's like these guys have a book of lies they read from whenever you ask them a question?

Yeah, it really does. I have played with them for years, and have gone what you have gone through. They pay clerks less than most, they have more customers than most, and in turn players get poor quality. I once waited two months for a bank wire from them, so I know about delays. At least with Fedex they can't claim they lost it once sent as can be tracked. I really think you will get paid by Tuesday, be sure to update us all either way.

**asucker** · 10-16-05, 09:21 AM

Laker,

I will definitely keep y'all updated. See, that's why I want a Fed-Ex tracking number. But they won't give me one and that's why I believe they haven't sent me my money, and I'm beginning to question whether they're going to send it at all.

**Doug** · 10-16-05, 09:26 AM

Originally posted by asucker

Doug

I'm not up on all the gambling lingo... what is "mansion exchange" and "SIA"?

I feel stupid for not doing my homework! I'm an idiot.

Laker, does bad customer service really explain what is happening to me? It's like these guys have a book of lies they read from whenever you ask them a question?

SBR doesn't much like direct links posted, here. SIA stands for sportsinteraction ( rated C-, I believe) They have great lines on NFL dogs ( $1,000 limits).

Mansion exchange is an exchange service which theoretically matches bets amoung its members ( but in reality is seeded by it's billionaire Asian owner, primarily). Winning bettors pay a low 1% fee as a commision, positions of up to 100k and beyond can be obtained. I think SBR has them rated B+. I've had great experiences with Mansion.

Links to both, and about 500+ books can be found in SBR's rating guide from the home page.

**Bill Dozer** · 10-16-05, 06:12 PM

Hi asucker,

Since we spoke on the phone I sent you a couple of emails back. Ironically, we had a temporary issue reaching AOL users. I had sent those emails again via Yahoo email.

Lakerfan's info is pretty much on point. If they have not given you a reason to worry, like telling you that you are being investigated for some type of fraud or rule violation you should be fine. History suggests that once they tell you the check is in the mail it will be sent. Delays are still common after that point.

I have sent an email to one of our mgt. contacts and I will call tomorrow to see if we can motivate them to give you that tracking number sooner.

I'll give you a call tomorrow. Hang in there.

Bill
1-830-515-4122

**marc** · 10-16-05, 07:10 PM

I doubt you have anything to worry about. In the morning call fed ex. When you start hearing options immeditely request an international rep (assuming you live in the us). Tell them you are expecting a fed ex package from Vancouver and ask if they can find your tracking number.

It is very common for the them to request id from players who win big. But it's unlikely you will have that problem again with them. Once you lower your expectations of what to expect from thier cs you will be fine.