is this the norm at WSEX?

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  • scottyy11
    SBR Wise Guy
    • 03-08-06
    • 693

    #1
    is this the norm at WSEX?
    first let me say i like wsex and think its a great website and CS has been good so far.


    But I just had to place a wager by phone as my net is down


    So I call up and am asked for my account number

    which I give.


    then asked what wagers I want to make, make my wagers


    not asked for name or anything .........just seems odd.....just give your account number and wager away....is that their normal method of operation?

    I mean I could call and make up a 6 digit number and wager away
  • pags11
    SBR Posting Legend
    • 08-18-05
    • 12264

    #2
    scottyy,

    yeah, you'd think they'd ask for a password at least...
    Comment
    • patswin
      SBR MVP
      • 09-05-06
      • 1794

      #3
      most places ask for an account number and password
      Comment
      • rolemand
        SBR MVP
        • 03-24-06
        • 1033

        #4
        Is it possible they had caller ID and knew you were calling from home?

        I agree it's strange. I'm just trying to come up with a possible answer for a 2nd verification.
        Comment
        • freebie
          SBR MVP
          • 08-10-05
          • 1174

          #5
          caller ID not possible, I called last Sunday on my cell phone.

          All I did was gave them my user ID, the guy told me how much I had in my account.

          I asked for the Sunday night NFL line then gave them $500 risk on SD -3.5

          no password no confirmation. I even ask the dude is that all and he said yes that's it.
          Comment
          • scottyy11
            SBR Wise Guy
            • 03-08-06
            • 693

            #6
            Originally posted by freebie
            caller ID not possible, I called last Sunday on my cell phone.

            All I did was gave them my user ID, the guy told me how much I had in my account.

            I asked for the Sunday night NFL line then gave them $500 risk on SD -3.5

            no password no confirmation. I even ask the dude is that all and he said yes that's it.
            was same here gave them my id and was given balance and did not call from the number i gave them, considering pulling funds over this policy

            from PRR

            Impersonator Empties Account at WSEX Poker 10/05/2006 02:04 PM
            According to Bluff Magazine, ranked poker player Mike Postle is one of the most popular players in the online community. So popular, in fact, that people not only want to be like him, someone actually wanted to be him. An unknown individual impersonating Postle made 3 withdrawals from WSEX Poker over the telephone, and finally succeeded in emptying his account. This strange tale begins with the imposter telephoning WSEX and making a $3300 withdrawal. Postle caught this and complained to WSEX, who then investigated and refunded the money to his account. Shocked that this transfer could occur so easily, Postle requested WSEX be more careful screening anyone making any future withdrawals. Approximately a week and a half ago, Postle tried to log into his account, and was denied. Contacting support, he learned the imposter had changed the password, and was attempting to make another withdrawal in the amount of $2800. WSEX canceled the transfer, and Postle closed that account and reopened another. He was furious at this point that someone could accomplish all of this over the telephone. Last weekend, Postle again logged in and discovered his account was empty. Calling the account manager, he was told all funds in the account had been transferred the day before, and was then reprimanded for trying to impersonate Mike Postle. Shocked, he explained that he was indeed himself, but the account manager didn’t believe him, even though he was able to provide details only he would know. Now his account was empty and WSEX had accused him of impersonating himself. He contacted support four more times, each time having to tell the same story over and over, and was promised a supervisor would contact him. Thus far, this has not been done. PokerRoomReview is assisting him in trying to correct this bizarre and unfortunate situation.


            sounds like security is or lack of it, is a real problem there
            Comment
            • sjelveh
              SBR Sharp
              • 09-27-05
              • 403

              #7
              betgameday the same way they ask for your id and then your name.
              Comment
              • scottyy11
                SBR Wise Guy
                • 03-08-06
                • 693

                #8
                if they asked my name i would feel a little better......ffs atleast verify that. Just account number, then gave balance and asked what i wanted not gd
                Comment
                • TLD
                  SBR Wise Guy
                  • 12-10-05
                  • 671

                  #9
                  Yes, that is the norm at WSEX.

                  I doubt I call in more than one or two bets a year there, but I know for me they’ve never asked for anything but my account number. No password, no name, or anything else.

                  I never felt comfortable with that. Never have found any phony bets in my account or anything though. So far I guess no harm, no foul.
                  Comment
                  • pags11
                    SBR Posting Legend
                    • 08-18-05
                    • 12264

                    #10
                    possibly a mod or even Bill could pass our concerns on this to them...
                    Comment
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