There seems to me to be a growing a problem fo players having thier sportsbooks accounts frozen due to activity in the poker room. This is not an Iwager problem. While there have been a number of threads regarding Iwager players who accounts were frozen, I can tell you that there are players at other top rated sportsbooks having the same problem. I applaud Iwager for at least taking the stance of leaving Boss Media, who was their poker provider.
From the numerous emails I'm getting from sportsbook/poker players these are the things that are clear to me.
1) I hvae no idea if the player was involved in collusion or not
2) The sportsbook has no idea whether the player whose account they have suspended was colluding or not
3) The poker provider is taking far too long to conduct their "investigation."
4) Player is given no timeline as to when the "investigation" will be complete, and no way to defend themselves.
5) SPortsbook refuses to take any responsibility. The attitude is very clear. If the poker room accused the player of colluding, we don't give a damn about the player, and if the poker providers needs a year to conduct their investigation, so be it.
Online poker has become very popular. I think watchdog sites need to ban together to set up fair ways of resolving accusations of cheating. SPortsbooks must be told, if you provide a poker room for your players, you are responsible for insuring poker related idisputes will be resolved in a timely manner. The player is not a cusomter of Prima poker or boss media or empire poker. The player is your cusomter, you the sportsbook must make sure the issue gets resolved. And any sportsbook who is unwilling to insure that their players are treated fairly, should be held accountable.
From the numerous emails I'm getting from sportsbook/poker players these are the things that are clear to me.
1) I hvae no idea if the player was involved in collusion or not
2) The sportsbook has no idea whether the player whose account they have suspended was colluding or not
3) The poker provider is taking far too long to conduct their "investigation."
4) Player is given no timeline as to when the "investigation" will be complete, and no way to defend themselves.
5) SPortsbook refuses to take any responsibility. The attitude is very clear. If the poker room accused the player of colluding, we don't give a damn about the player, and if the poker providers needs a year to conduct their investigation, so be it.
Online poker has become very popular. I think watchdog sites need to ban together to set up fair ways of resolving accusations of cheating. SPortsbooks must be told, if you provide a poker room for your players, you are responsible for insuring poker related idisputes will be resolved in a timely manner. The player is not a cusomter of Prima poker or boss media or empire poker. The player is your cusomter, you the sportsbook must make sure the issue gets resolved. And any sportsbook who is unwilling to insure that their players are treated fairly, should be held accountable.
