VIP close account and dont pay balanse.

[john1967]

vip has been a trustworthy book in my experience but chuck sims is right,the minute you start winning and you are playing for big stakes,they will cut your limits online to 250-300$ a bet and anything higher you have to call in your wager supposedly to keep the lines sharp. My experience with payouts has been perfect though I will say, but there are alot better books for higher wagering. I do love their rewards though,I have tons of ipods from the rewards,I just wish they had the video ipods.god luck ulia,My experience there has not been bad on payouts or problems,I hope your problem is solved.
cheers
john

[Shack]

If you win a bet for 1k or more at the VIP group they will label you a sharp, close your account, and take back your bonus. Don't play there if you plan on winning.

[chano]

I too would like to know why this poster seemingly is getting screwed over for winning.

For a square book that lowers limits to a $1 in a flash, how did this player win $14,000? Terrible service for a book that does not deserve a A+ rating.

Obviously you can purchase an A+ rating. Cause they certainly are not an A+ book.

[freebie]

No, I'm a happy customer. They've never misplaced one penny of my money after years of using their site and they're the only "sportsbook" type site that I really trust. I trust them more than neteller or paypal for that matter.

Why do you say what I posted is "crap" when it's a fact? If you think there's something untrue about what I posted, please tell me exactly what's wrong with it and provide evidence, don't just call it "crap" for no reason.

Get the hell outta here. Taco was right about posting the same Shit on another thread. I was thinking the same thing too.

Where are the mods?
Dan, Stop looking at porn sites and check out this poster.

[Chuck Sims]

Ulia, Has VIP paid you yet?

[hanco21]

I've never even heard of the TradeBetx site, I have no idea about that site.

As to the last two links you posted, I don't have enough information to say anything about the first one (who does?). As with the second one, I think this reply from the market maker is right on:

"Hanco21, I was the MMer who had the trades unwound. I bought a total of 600 contracts between 55 and 62. I noticed th error right away and informed TS. The exchange unwound those trades as they were unrepresented prices. The Runline should never trade premiun to the Moneyline. All trades were cancelled immediately before the game even started. I apologize for loss but the price wasn't fair.

JC, the example you gave about the stock options trade was related to quantity and not price so it isn't relevant."

Tradesports isn't going to do anything like what happened to Ulia.

Just for the record trades were unwound after the first pitch was thrown not before. I said the same thing a while back, this person ID name was fairvalue when he first started with SBR. I thought he was involved with tradesports in some sort of way. Thats my opinion anyways, shill away!!!!!

[Ulia]

Today I sent mail to support@vip.com and to cashout@vip.com, thay dont post me, may be thay post me late. On Friday thay say that thay have no problems with wire. Here is my mail:

I understand that you not intresting in people that win, but be friendly with me before you pay balance. According to your rules you don’t processed bank wire pay out on Monday, but according to your rules you don’t delay with pay out and ofcorse you mast do what you promise. You delay with moneybookers 10 day. Last Thursday, it was last day of week when you processed bank wire pay out I give you choose processed bank wire pay out or moneybookers, you tell me after 3 oklock you get moneybookers, I don’t get moneybookers promised me, all this you can find in my email that you have. Last Monday 28 agust for you was possible pay out bank wire, when that wire was processed you foget last 3 digits of my account number. When you will processed this wire 3 times look at number of bank account and other data, I don’t what you again foget something. When you will get this e-mail sent to me conformation that you get it and confirm that my bank wire pay out will processed on Monday 4 september. When this wire will be processed sent to me conformation that wire processed with account number that I give to you and you don’t lost any digits.

[chano]

SBR Rating: Sportsbook Review Overall Rating: A+
Bonus Rating: A+
Customer Service: A
Financial: A+
Software Rating: B
Comments: VIP Sportsbook is among the world's best sportsbooks for all size stakes players who seek a combination of excellent customer service, Book stability and clean, easy- to- use betting screens. Based in the Dutch Antilles, which is on the Preferred Countries List for gaming, VIP is the perfect choice for players who are looking for the best bonus program and great customer service.

VIP Sportsbook continues rank at the top of our customer service surveys and has one of the highest customer retention rates in the business. The player friendly rules such as free withdraws, .10 baseball lines, a generous ongoing rewards program and a "country club" style of customer service are the reasons we commonly hear in customer surveys.

Managed by one of the industry's most talented and respected operators, the honorable Alistair Assheton, VIP enjoys an unequaled reputation of fairness and quality service.



They deserve a downgrade, does anyone agree or disagree. Or do you purchase A+ ratings for a certain term? Unbelievable

[Chuck Sims]

SBR must make a ton of money off VIP to keep this pig at an A+.

The first line in describing VIP..."Comments: VIP Sportsbook is among the world's best sportsbooks for all size stakes players who seek a combination of excellent customer service"...is a crock of shit.

A definte downgrade is in order.

[freebie]

there is no way SBR will downgrade VIP,
SBR is milking VIP and they are enjoying the easy money.

[Bill Dozer]

It's a valid complaint. It's their second time messing up a Russian players bank number. I believe the other was last month. These were both errors by someone not entering the Russian format. VIP has an investigation pending with Moneybookers due to user fraud. VIP will process the wire tomorrow and reimburse the fees as was the case in the last instance. Apparently Neteller and the other methods are not an option for Russian residents.

[Ulia]

Thanks Bill! Today I get first 5000 moneybookers. Tomorow thay promise pay my balance to null. And thay will make for me new wire transaction, as soon as there are bank accaunt refunded with wrong transaction. And I want say thanks to Renata, she is clerk from cash out department, she was the only one person from VIP company who was frendly with me and do what she say, she is realy work perfect.

[Bill Dozer]

Thanks Bill! Today I get first 5000 moneybookers. Tomorow thay promise pay my balance to null. And thay will make for me new wire transaction, as soon as there are bank accaunt refunded with wrong transaction. And I want say thanks to Renata, she is clerk from cash out department, she was the only one person from VIP company who was frendly with me and do what she say, she is realy work perfect.

Thanks Ulia.

[Chuck Sims]

Kudos to SBR for getting this winner paid.

[Ulia]

Now I see that VIP company realy have some finance problems, thay pay me yestay 5000 moneybookers after I again spent few hour in there are live chat and promise pay my balance today, but today thay again told me there are favorite story for 2 weeks about moneybooker problem. I cant understand how its possible for VIP company promise pay out and dont do it. This my today contact with VIP in chat, for the end thay simply terminate chat:


Chat InformationOne of our Representatives will be with you in a moment
Chat InformationYou are now chatting with Charlene
Charlene: Thanks for contacting us at VIP.com - how may I help you?
*****: Good day. I look for Renata, she is clerk from cash out department.
Charlene: Please hold one moment.
Charlene: Thank you for your patience.
Charlene: Renata already left for today, but I will transfer you to someone else in that department.
Chat InformationPlease wait while I transfer the chat to Sadie.
Chat InformationYou are now chatting with Sadie
Sadie: Thanks for contacting us at VIP.com - how may I help you?

Sadie: I am from the payout department. How can I help you?
*****: what about my moneybookers pay out?
Sadie: Renata is not in at the moment.
*****: i understand
Sadie: I do not see a moneybookers withdrawal pending for your account.
Sadie: Also we are not able to process money bookers withdrawals momentarily.
*****: you close my accaunt
*****: and yestaday Renata promise pay out my balance to null today!.
Sadie: I understand. However we are having problems with Money bookers and the withdrawal can not be processed.
*****: but what about yestaday promise of Renata?
*****: cant today pay out moneybookers , pay out today bank wire
Sadie: One moment.
Sadie: Unfortunately we can not process the money bookers withdrawal at the moment. I can not promise you it will be processed tomorrow. However we will do our best.
*****: today pay out bank wire.
Sadie: That is not possible, I have been informed that you are to be paid specifically through Money bookers.
Sadie: We apologize for any inconvenience caused.
Sadie: Contact us tomorrow to check on your money bookers withdrawal.
*****: You have problems with moneybookers for 2 weeks
Sadie: Yes, that is correct.
*****: you close my account, pay me my money
*****: you sent to me not correct bank wire
*****: evry day promise me moneybookers
Sadie: If we were able to access Money bookers we would. Unfortunately we ca not.
*****: I am ready get moneybbokers now
*****: if you cant moneybookers
*****: give me bank wire
Sadie: I did not promise you that you will get it tomorrow, as I do not know when the issue will be resolved.
Sadie: You can not receive the bank wite.
*****: for me promise this Renata
*****: check live chat logs
Sadie: Bank wire.
Sadie: Is there anything else I can help you with?
*****: and I have tons of promises get payd tomorow on my e-mail
*****: sent to me bank wire today
*****: I dont whant wait any more
Sadie: I am not able to do so.
*****: How its possible for VIP company promise pay out and dont do this?
Sadie: I understand.
*****: this is question.
Sadie: However there is no other option at this moment.
*****: bank wire is option, cant pay moneybookers pay bank wire.
Sadie: As I informed you we can ot promise the Money bookers right now.
Sadie: You got two withdrawals yesterday correct?
*****: I wait tham week correct?
Sadie: It is not an option in your case.
*****: Yestaday Renata promise me pay balance to null, correct?
Sadie: I apologize if she promised you something I can not comply with at the moment. However you will have to wait for payout.
*****: check logs of my yestarday chat with renata and you will find that Renata promise pay my balance to null.
***** I wait too long.
Sadie: You can ask me several questions. However the outcome will not change.
*****: what problems you have with bank wire?
Sadie: When you make a deposit it has to go back through the same option.
*****: I withdraw moneybbokers murch more than deposit.
*****: I deposit 2000 withdraw 7500
*****: what problems you have with bank wire?
Sadie: I will inform you again. I can not process the Money Bookers withdrawal. I apologize that Renata promised you will receive the money bookers today. Unfortunately this is not possible. Your account has been closed and we are instructed by Operations to send this payout through any other method but Money bookers.
Sadie: Is there anything else I can help you with?
*****: ofcorse
*****: if you cant sent to me moneybookers speak with Operations sent to me bank wire.
Sadie: You will have to call in to speak to them.
Sadie: The number is 1-800-300-2387
*****: I am not american
*****: this is not my option
Sadie: You can also email them if you are not able to call.
*****: you speak with them
Sadie: I have already.
Sadie: I have chatted you the resonse
Sadie: *response
*****: speak with them
*****: why I mast spend my live in this chat?
*****: you have finance problems?
Sadie: I have passed you the response on their behalve.
*****: you want transfer my chat to them?
Sadie: You can continue asking me these questions. However this will not bring you to any other solution.
Sadie: They do not have access to chat.
Sadie: I can give you the international phone number.
Sadie: You need to dial 5-999-7374777.
*****: then make call and say them that if vip company cant pay moneybookers pay me bank wire
*****: thay speak Rassian?
Sadie: No I do not.
*****: but why you give me this phone number?
Sadie: So you can call and request to speak to operations.
*****: on Rassian?
Sadie: That is the international number.
Sadie: You do not speak English?
*****: no I in my country all peaple speak Rassian.
Sadie: Then I suggest you send an email with your complaint.
*****: from moment you close my accaunt
*****: you dont get my mails. I sent many but have no answer
*****: Why you cant make call and say them that if vip company cant pay moneybookers pay me bank wire?
Sadie: Who do you want me to cal?
Sadie: *call
*****: you speak English?
Sadie: Yes I do.
*****: You can understand what Operators say for you and say this me in chat.
Sadie: I explained to you what operations decided concerning your account. It is you that requested to speak to them and I provided you with the information to contact them.
Sadie: I have spoken to Operations already.
Sadie: I have told you there answer already.
*****: but if for VIP company not posible withdraw moneybookers, VIP company mast pay other avible metod.
Sadie: No we are not obligated to do so. It is stated on our web site. You will get your money bookers as soon as it's available.
*****: I am not customer of vip, and this is my money, I want them now.
*****: I was promised by VIP company get this money today.
*****: Every day for 2 week this live chat operators tell me about problems with moneybookers, this iposible time frame. Pay me now, moneybookers or bank wire.
*****: I look to you pay out rules about moneybookers and see "Funds will be sent directly to your Moneybookers account and credited the same day as long as your request has been submitted by 2:00pm EST ."
*****: And dont see info that you will spent tons of you free time in live chat to try get payd.
*****: You now try to help me or go for dinner? Why no answer from you?
Sadie: I will inform you once again of the following. I can not process the Money Bookers withdrawal. I apologize that Renata promised you will receive the money bookers today. Unfortunately this is not possible. Your account has been closed and we are instructed by Operations to send this payout through any other method but Money bookers.
Sadie: [05:14:39 PM] Sadie: Is there anything else I can help you with?
Sadie: We apologize for any inconvenience caused.
Sadie: I will now discontinue the chat as I have informed you several times of the situation, but you will not accept it. You have the contact information for Operations if you wish to contact them.
Sadie: Thanks for chatting - I hope you have everything you need, however if not, please feel free to call us anytime on 1-800-300-2387
Chat InformationChat session has been terminated by the site operator.
Chat InformationYou are not currently in a chat session.

[tacomax]

This my today contact with VIP in chat, for the end thay simply terminate chat:

To be fair to the CS agents, they were polite to you and told you as much information as they were able to. There's no sense in continuing to repeat the information ad nauseum, hence the chat was terminated.

[increasedodds]

A+ - My ass!!!

They were A+ about the time Clinton was in office. Remember when VIP actually took bets.

Their software sucks - I don't believe there is a more annoying format available or designable for that matter.

The minute they bought nine.com they went down to about a C.

Why the hell can't this guy get paid? They had no problem taking this guys money from moneybookers from Russia. Either pay his moneybookers, pay him a bank wire, or send him a Western Union. This does not seem that hard to me.

They are fuc__ing with someone who won once again.

Shit book in my opinion. Not sure how they are an A+ here????

-Sean

[Chuck Sims]

Sean, refreshing to read posts from a straight shooter. Its true, VIP is nowhere close to being an A+ sportsbook.

I am calling for more posters to speak out. Right now sportsbooks are basically giving the finger to posters even when they complain on the forums. Little fear, because they figure posters will continue to send the money. Are they right?

[natrass]

To be fair to the CS agents, they were polite to you and told you as much information as they were able to. There's no sense in continuing to repeat the information ad nauseum, hence the chat was terminated.

Hmm .. to be fair taco ... the jist is :

Ulia : I have been repeatedly promised my money. Where is it?

Sadie : Yes, we probably have not kept our promises. Feel free to phone a premium number for more info.

Ulia : Well, pay me by bank wire

Sadie : No, we couldnt do that. Even though it is our business to be efficient we cannot pay out by anything other than moneybookers. And we are not paying at all by them

Sadie : However, we are still recieving by moneybookers no problem.

And he is supposed to say what?

"Thanks I'll go through all this again for weeks again then until who knows when. Thanks for your time. Bye"

This is disgraceful. Either ulia is a fraudster in which case why promise to pay him??

I expect a downgrade by lunchtime.

Case closed.

[tacomax]

This is disgraceful.

Does it make you upset?

[natrass]

Does it make you upset?

Yes.

Very Much.

Its because I care about the players taco. I can get really down when i read stuff like this. I try not to show it but I do.

Thats why I am so respected and, yes, even adored on here ... because most people know what I'm about.

I dont muck about. Its all about the players.

I see you still have a child transvestite in your avatar to represent your image. Very apt?

I hear you are showing an interest in schoolboy college football matches now. Hmmm ... wonder what caught your eye there!!??

[increasedodds]

Bill - so what is your take?

This is an A+ book (Not even A) We are not talking about a C book here.

This has been going on for days now.

Is the guy a fraudster or do they need a serious downgrade?

-Sean

[Chuck Sims]

A clear cut case of screwing with a winner. VIP has no excuses because they continue to promise to pay him his money.

Winners are not tolerated at VIP. Its obvious they will allow losers to bet whatever they want but bettors with a clue get shown the door when limits are cut to $50 or less.

Nothin but a bloodsucking operation disguising itself as a sportsbook.

[DrSlamm]

Ive been banned at VIP my friend has been banned at VIP.. they paid BOTH of our money within 24 hours.. they may boot people but they ALWAYS pay promptly.

IMO vip is a class act that run their business method in a way not geared towards the sharps scalpers. That is their decision and I am fine by it.

[Bill Dozer]

I am surprised to see this, thought Ulia was all set.

We haven't spoken to the player or Mgr. since my last post. I thought it was going to be a wire (rewire) but looks like they were able to send MB finally. It also looks like Ulia tried to get the last of it through MB yesterday and they say they can't send it again.

VIP dropped the ball all over on this one. I'm guessing the player got paid today and I will contact both parties. Assuming this is resolved, no, VIP won't be downgraded. VIP might have less client complaints than any other sportsbook before tallying a bunch of errors in this innning. The player does deserve something extra IMO.