Please wait for a site operator to respond. You are currently customer 1 in queue. Thank you for your patience.Hello, my name is Ed Sanders. How may I help you today?****: Hi Ed Sanders
****: What is the western union info for today
Ed Sanders: Can I have your customer ID number please? (You can find this number underneath your name on your betting ticket when you login to your account on the main page of the website.)
****: 4588764347
Ed Sanders: Mr. ****, unfortunately this is not the correct account number.
****: Excuse me? What did you just call me?
****: Mr. ****?
Ed Sanders: This is the name posted in box for your name.
****: No its not.
****: My name is Steve Johnson, not Mr. ****
Ed Sanders: Excuse me, I do apologies this is what I see believe me.
Ed Sanders: I am trying to sarcastic it all.
Ed Sanders: Please accept my sincere apologies.
****: I cant believe you called me Mr. ****
Ed Sanders: Mr. Johnson, this is the name that I see on my end.
****: Sounds to me like you need some new software
Ed Sanders: I am not trying to be unrespectable with you it all.
****: one that doesn't refer to your customers as Mr. ****
Ed Sanders: Believe I do apologies, but this is what I see on my end, Mr Johnson.
****: can i speak with your supervisor please?
Ed Sanders: As I mention before, Mr Johnson this is what I see here.
****: I mean here I am just trying to make a Western Union deposit, and you are calling me Mr. **** because I gave the incorrect account #
Ed Sanders: I am not trying to be unrespectable with you it all.
****: put your supervisor on please
Ed Sanders: This is what I see here: May we have your name please? ****. Account number: 4588764347.
Ed Sanders: Believe me I am not trying to be funny it all.
****: That is absolutely ridiculous
****: Please put on a manager
Ed Sanders: Can I have the correct account number from you. In order to check the correct account?
****: No, because you called me Mr. ****
****: I want to talk with someone else, a supervisor
Ed Sanders: Mr. Johnson this is what I got here.
Ed Sanders: I am trying to explain you this misunderstanding.
Ed Sanders: Please, can I have your account number in order to provide you with the information.
****: No, I want to speak with your supervisor immediately
Ed Sanders: I gave you my apologies already, I kindly explain you what I got here.
Ed Sanders: I never try to be funny or to call you in that way. This is what I see here. Maybe there is an issue with our software, Mr Johnson.
****: Well please just transfer me to your supervisor
Ed Sanders: Can I have your number first?
****: No.
****: Your supervisor can have it, though
****: if HE doesn't call me Mr. **** as well
****: but I wouldnt expect that from a supervisor
Ed Sanders: Believe he is not going to make, but as I mention before, I can assure you, this is what I see on my screen as your name Steve.
Ed Sanders: Never it all I will call a member like this, but this is the information that I got here. The one that I see in my screen.
****: I dont think Steve and **** look anything alike
Ed Sanders: Believe Steve, I got your real name on screen after you told me about this error from our software.
Ed Sanders: Looks like there is a problem with our software here.
Ed Sanders: Steve, I am trying to be 100% honest with you. I never do something like this with a member, to call him with this name. but this is what I got here.
****: That is terrible that your software would refer to me as Mr. ****
Ed Sanders: This is what I got registered here as your contact name or client name.
****: I would ask you for a free freeplay, but I know that when I win with it, sportsbook.com would say I used a correlated parlay and steal the winnings
Ed Sanders: Can I have your number?
****: No. I'm going to tell Sportsbook Review.com about this incident
****: not like they can lower your rating anymore than it is, though.
****: What's with that F rating anyway?