Bwin (formerly Betandwin) - disabled account

[JTR]

I registered with Bwin, formerly known as Bet and win a few weeks back, placed a bet that won and withdrew the initial deposit and the winnings from the bet through Moneybookers, the money arrived after one week.

A few days ago I deposited again and placed another bet that also won, when I tried to log in on their site it said my account had been disabled and that I had to contact their customer service.

I send them an e-mail asking why they have disabled my account and am awaiting their reply, I wonder why they did this.

I have registered and played with quite a few bookies lately and never had a problem with any of them.

[bigboydan]

first off, welcome to the sbrforum bud

sorry to hear about your problem bud. please emal your info to: Assistance@SportsbookReview.com and lets see if we can help you retrieve your funds.

[Illusion]

Send Bill Dozer an email with the details at assistance@sportsbookreview.com and he can help you with this issue.

By the way, welcome to SBR.

[onlooker]

Sorry to hear about that JTR. Take the above advice and use the contact email in his posts above.

Welcome to SBR.

[JTR]

Hi guys,

thx for the replies and the help, I really appreciate it.

I just send a mail with the info.

[isetcap]

JTR, you obviously did not take note of why they changed their name to BWIN. BWIN may sound like a stupid name, but the alternative was BetandWinbutNotasOftenasYouLose or BetandWinbutDontCashout.

[JTR]

Hi isetcap,

I did read a lot of horror stories about Betandwin on the forums, but got tempted by the good odds they have and I somehow hoped I wouldn´t have any troubles with them, I should have known better.

I just went to their site and tried to send them a direct mail from this page: https://www.bwin.com/page.aspx?view=contact and it says my email address isn´t valid.

[LGBoots]

Better know in the UK as 'BetandWinge'

[JTR]

I think I figured out why they closed my account, I just went to my Moneybookers account and saw that they paid me my first withdrawal twice, once at 5.53 pm and again at 5.54 pm on the 9th of August.

I got an automated e-mail from Moneybookers at the time saying that Bwin had paid, I checked to see if it was the correct amount, but I didn´t notice that they paid me twice.

They must have found out about their mistake and then locked my account to recover the money they had accidently sent too much.

The way it is now I only lose 3 Euro, so I am very relieved about this.

I think it is their fault though because they paid me twice, I will send them an e-mail explaining this.

[bigboydan]

keep us posted on your situation bud.

[Teddy_KGB]

Betoto (Bwin company) I registrated an usually new account, deposited 500€ , took up it to 2873€ in less than 24 hours. (Lucky run) Today I wanted to bet, but of course I got my limit, 50€ . No problem, I have already asked my money, tomorrow I will open a new account there.

[Lucas]

I hope it has nothing to do with banning bwin/betandwin in Germany (land Sachsen), which I guess is the main bwin´s market. See this: http://www.handelsblatt.com/news/Def...=ft&_b=1119256
(I am sorry if someone else posted it here, but I drunk toooooo much today and I am only reposting the link from the small czech forum (http://sazkar.net/viewtopic.php?t=4) [it is czech of course, but we have to keep some scientific ways of quoation] and poster "operator" there.

[Justin7]

Betoto (Bwin company) I registrated an usually new account, deposited 500€ , took up it to 2873€ in less than 24 hours. (Lucky run) Today I wanted to bet, but of course I got my limit, 50€ . No problem, I have already asked my money, tomorrow I will open a new account there.

A friendly word of advice: if you are booted and open a new fake account, you're asking for trouble. Don't be greedy - take your win and move on.

[Teddy_KGB]

Thanks, but I know what I'm doing, don't worry. I have opened 25-30 accounts (at betandwin, playit, betoto, and formerly beteurope) in the aggregate since 2003, and there weren't problems. I would move on but to where? (I play only in live, and mostly tennis) Betfair - there aren't good offers. Bet $3.65 always limits me. There is no one more place like bwin live where the winning is so easy.

[TheGambler]

how in the world have you opened up so many accounts? I wouldn't even think about trying to open up a 2nd account just b/c of the ramifications if you get caught. you must know something that I do not.

[Lucas]

I guess Teddy has many good friends...that is all. Isn´t it?

[Teddy_KGB]

Lucas has right. I have some scanned ID documents from my friends. Example : Friend1 at bwin, I got the limit, then I went to playit with friend2, etc. But I have already played with the same name at the same office several times, and they didn't say that I had account formerly, they paid me regularly.

[isetcap]

Lucas has right. I have some scanned ID documents from my friends. Example : Friend1 at bwin, I got the limit, then I went to playit with friend2, etc. But I have already played with the same name at the same office several times, and they didn't say that I had account formerly, they paid me regularly.

TIC TIC TIC TIC

[Teddy_KGB]

TIC TIC TIC TIC

??

[JTR]

keep us posted on your situation bud.

Hi bigboydan,

I just received an e-mail from Bwin with the following message:

"Thank you for your e-mail.
We have forwarded your case to our financial department which will make a decision in this matter.
We will contact you as soon as we have any further information.
Please do not hesitate to contact us if you have any further queries.

Kind regards,
Your bwin support team"

[JoshW]

And you can see why these books respond poorly to some players. If one guy has opened 30 accounts, think of all the others.

[isetcap]

And you can see why these books respond poorly to some players. If one guy has opened 30 accounts, think of all the others.

Correct. He's so proud of his scam artistry.

[JTR]

Correct. He's so proud of his scam artistry.

It seems Teddy_KGB has hijacked my thread.

[Teddy_KGB]

Oh yes, I'm a cheater, because I opened multiplie accounts. I ask public execution! LOL! And the limitation of BWIN is not a cheat? If bwin had never limited me, I would have never opened an other account.

[Santo]

No it's not.. bookmakers have the right to limit, and take action from you or not... We may not like it, but it is their right to accept or refuse bets.

Put it this way, eventually you'll do it and not gaid paid. When that happens, you'll get zero help..

[Teddy_KGB]

I don't care, if they limit me, I open a new account. I have always been paid out. Surely you find an another bookie, if somewhere, where you can win, you get limit. LOL! I bet for money, not for entertainment, and if they have to right to limit me, I have to right to open a new account.

[isetcap]

Put it this way, eventually you'll do it and not gaid paid. When that happens, you'll get zero help..

He'll come bitching to SBR like a little girl when it happens. He'll scream about the incredible thievery that has taken place when the book confiscates his bonus and closes his 52nd account. Then everyone will yell how atrocious it is that a sportsbook might do something like that.

There's a lot of scammers in this industry and the vast majority of them are "players".

[Teddy_KGB]

LOL!!

Bonus? I have never asked bonus. I don't need it. I am a succesful bettor, the enemy of the sportsbooks!

Here is how did I 2200€ in 12 hours :

http://img54.imageshack.us/my.php?image=2200ol8.jpg

(Please don't be envy )

[JTR]

I think I figured out why they closed my account, I just went to my Moneybookers account and saw that they paid me my first withdrawal twice, once at 5.53 pm and again at 5.54 pm on the 9th of August.

I got an automated e-mail from Moneybookers at the time saying that Bwin had paid, I checked to see if it was the correct amount, but I didn´t notice that they paid me twice.

They must have found out about their mistake and then locked my account to recover the money they had accidently sent too much.

The way it is now I only lose 3 Euro, so I am very relieved about this.

I think it is their fault though because they paid me twice, I will send them an e-mail explaining this.

I got a mail from them on the 17th of August saying they had reopened my account.

I went to their site and could log in ok, they had confiscated the money they had accidently send me too much.

So now everything is fine again.
Just an unlucky situation I guess, because they paid me my withdrawal twice instead of once.

Thanks again for your support guys.

[JoshW]

Glad to hear it worked out. I don't like some of their decisions, but something this extreme seemed out of sort.