Originally on 09/10/2020:
i've had it happen once before years ago. a few weeks after it cleared my 5dimes balance was updated with the original amount and i received a message saying it was going to be returned. i had already spent most of it, so i wound up getting a fee that 5D wouldn't cover. they also charged me a fee for another payout.
the real slap in the face though was they robbed me of my 8th-9th free reward deposit, which was probably close to 4 digits total, because they counted the whole thing as two payouts. when i explained it was THEIR fault, they said i should have requested the reward before the 2nd payout. i said.. how? my balance was in the thousands. it has to be 0 with no pending wagers. they basically shrugged. i can't remember the amount, but lets say i requested $4200. they made me pay back $8400 before i could get my reward again.. and multiple fees they should have covered.
when i took my problem here for help. i was basically told i'm not going to get it, and i probably shouldn't curse or be rude to the staff before they close my account. to which i said something along the lines of you can all go fu** yourselves with your dirty money
that's why i always find it funny when people try to say book X is great, or book Y is amazing. no, they're not. they're currently doing what it takes to get the most money possible. everyone is shady when it comes to business, especially this one.
Originally posted by HedgeHog
the real slap in the face though was they robbed me of my 8th-9th free reward deposit, which was probably close to 4 digits total, because they counted the whole thing as two payouts. when i explained it was THEIR fault, they said i should have requested the reward before the 2nd payout. i said.. how? my balance was in the thousands. it has to be 0 with no pending wagers. they basically shrugged. i can't remember the amount, but lets say i requested $4200. they made me pay back $8400 before i could get my reward again.. and multiple fees they should have covered.
when i took my problem here for help. i was basically told i'm not going to get it, and i probably shouldn't curse or be rude to the staff before they close my account. to which i said something along the lines of you can all go fu** yourselves with your dirty money
that's why i always find it funny when people try to say book X is great, or book Y is amazing. no, they're not. they're currently doing what it takes to get the most money possible. everyone is shady when it comes to business, especially this one.