Hi, I have been making deposits to cloudbet for years and now suddenly I made a deposit Friday evening that still has no confirmations after over 50 hours. I am been getting the total run around from cloudbet. First they keep telling me that the blockchain is slow even though I have been able to send and receive to other addresses. Eventually they told me they were having trouble on their end and my problem would be resolved soon. That was Friday night. On Saturday morning I was told the situation was resolved and I would be receiving my deposit within an hour. That was like 36 hours ago. Now again they are telling me it's all because of the blockchain. Is anybody else experiencing these issues or had these issues with cloudbet? I am so upset obviously because I have been lied to repeatedly by their customer support. Just wondering if anybody else has experienced this? I sent a deposit to nitrogen and it took 20 minutes. But cloudbet tells me it's because of the blockchain. I wasted hours preparing for NFL football and have done nothing but continually contacted their customer support and received a different answer every time. Any suggestions would be appreciated. Thank you
Cloudbet deposit no confirmations after 50+ hours
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ValenceeffectSBR Rookie
- 10-07-17
- 9
#1Cloudbet deposit no confirmations after 50+ hoursTags: None -
bitcoinLukeSBR Sharp
- 05-12-17
- 390
#2Where did you send it from and can you find the TxId and post it so I can look up the transaction?Comment -
ValenceeffectSBR Rookie
- 10-07-17
- 9
#3Thank you so much for the response. Does this help? https://blockchain.info/tx/766b5e984...38fef76b6ddd44
Bitcoins were sent from mycellium walletComment -
ValenceeffectSBR Rookie
- 10-07-17
- 9
#4It's just so frustrating because I'm getting the runaround from cloudbet. First they told me there was a delay in the blockchain and then they told me there was a problem with one of their nodes I don't know what that means. They said they were working on it. The next day I was told the problem was resolved and I would receive my deposit within an hour. That was like 36 hours ago or something. When I contacted them this morning they were back to blaming the blockchain and saying there was nothing wrong on their side. I couldn't get a straight answer one way or another. All I know is that I've sent Bitcoins elsewhere and I didn't experience any delays. Thanks again.Comment -
bitcoinLukeSBR Sharp
- 05-12-17
- 390
#5Okay, I looked at it...it hasnt been confirmed yet so its not the sportsbooks fault. Currently the BTC network is really backed up, and the miner fee you used is low, so your transaction is basically on the back burner while they confirm the other transactions with higher fees.
Do this:
at the top of the hour, right when the minutes go to 00 put your Txid 766b5e98449d26e14535b32708f98f9b7f7f5365 61c988ef4538fef76b6ddd44 into this website https://pool.viabtc.com/tools/txaccelerator/
enter the captcha, and hit submit. This should help push it through.
Keep checking the TxId after that for it to say 1 confirmation. Once that happens it wont be long until your sportsbook adds itComment -
ValenceeffectSBR Rookie
- 10-07-17
- 9
#6Thank you for the info. I will try to follow your instructions. I am aware that there are no confirmations but what is making me so confused is that cloudbet told me that they were working on the problem and my deposit would be credited soon because there was something wrong with one of their nodes. I'm not sure what that means. And then the next day they told me the problem was resolved in my transaction would be credited within an hour. If the problem was not on their side why were they telling me it was? That's what makes all of this so confusing. They told me they were aware of the problem and they were fixing it and then they told me they fixed it and I should be credited soon.
Okay, I looked at it...it hasnt been confirmed yet so its not the sportsbooks fault. Currently the BTC network is really backed up, and the miner fee you used is low, so your transaction is basically on the back burner while they confirm the other transactions with higher fees.
Do this:
at the top of the hour, right when the minutes go to 00 put your Txid 766b5e98449d26e14535b32708f98f9b7f7f5365 61c988ef4538fef76b6ddd44 into this website https://pool.viabtc.com/tools/txaccelerator/
enter the captcha, and hit submit. This should help push it through.
Keep checking the TxId after that for it to say 1 confirmation. Once that happens it wont be long until your sportsbook adds itComment -
ValenceeffectSBR Rookie
- 10-07-17
- 9
#7Okay, I looked at it...it hasnt been confirmed yet so its not the sportsbooks fault. Currently the BTC network is really backed up, and the miner fee you used is low, so your transaction is basically on the back burner while they confirm the other transactions with higher fees.
Do this:
at the top of the hour, right when the minutes go to 00 put your Txid 766b5e98449d26e14535b32708f98f9b7f7f5365 61c988ef4538fef76b6ddd44 into this website https://pool.viabtc.com/tools/txaccelerator/
enter the captcha, and hit submit. This should help push it through.
Keep checking the TxId after that for it to say 1 confirmation. Once that happens it wont be long until your sportsbook adds itComment -
ValenceeffectSBR Rookie
- 10-07-17
- 9
#8Okay, I looked at it...it hasnt been confirmed yet so its not the sportsbooks fault. Currently the BTC network is really backed up, and the miner fee you used is low, so your transaction is basically on the back burner while they confirm the other transactions with higher fees.
Do this:
at the top of the hour, right when the minutes go to 00 put your Txid 766b5e98449d26e14535b32708f98f9b7f7f5365 61c988ef4538fef76b6ddd44 into this website https://pool.viabtc.com/tools/txaccelerator/
enter the captcha, and hit submit. This should help push it through.
Keep checking the TxId after that for it to say 1 confirmation. Once that happens it wont be long until your sportsbook adds itComment -
ValenceeffectSBR Rookie
- 10-07-17
- 9
#9Okay, I looked at it...it hasnt been confirmed yet so its not the sportsbooks fault. Currently the BTC network is really backed up, and the miner fee you used is low, so your transaction is basically on the back burner while they confirm the other transactions with higher fees.
Do this:
at the top of the hour, right when the minutes go to 00 put your Txid 766b5e98449d26e14535b32708f98f9b7f7f5365 61c988ef4538fef76b6ddd44 into this website https://pool.viabtc.com/tools/txaccelerator/
enter the captcha, and hit submit. This should help push it through.
Keep checking the TxId after that for it to say 1 confirmation. Once that happens it wont be long until your sportsbook adds itComment -
mrpapageorgioSBR MVP
- 09-07-17
- 2974
#10There's another accelerator called confirmtx.com. They only charge $4 if the transaction size is above 500 bytes (yours isn't). Earlier they were charging $4 no matter what because of how congested the network was. I took the liberty of entering your Tx in the accelerator to see if it was still charging the fee. However, it went through and gave me a processing confirmation so I guess the required fee was lifted. Last person that used it a couple days ago had theirs confirmed in 90 minutes.Comment -
ValenceeffectSBR Rookie
- 10-07-17
- 9
#11There's another accelerator called confirmtx.com. They only charge $4 if the transaction size is above 500 bytes (yours isn't). Earlier they were charging $4 no matter what because of how congested the network was. I took the liberty of entering your Tx in the accelerator to see if it was still charging the fee. However, it went through and gave me a processing confirmation so I guess the required fee was lifted. Last person that used it a couple days ago had theirs confirmed in 90 minutes.Comment -
swordsandtequilaSBR Hall of Famer
- 02-23-12
- 9757
#12In Cloudbet's defense, they've probably received a ton of calls the same as yours due to the congestion on the network and are giving a stock answer to everyone. Just a guess. And a low fee will get you nowhere for the foreseeable future.Comment -
littlekonaSBR Hall of Famer
- 11-19-15
- 5242
#13I agree...I with that fee anywhere from 8 hours to 48+ last I check recom fee was 900 or so sat...Crazy!Comment -
ValenceeffectSBR Rookie
- 10-07-17
- 9
#14There's another accelerator called confirmtx.com. They only charge $4 if the transaction size is above 500 bytes (yours isn't). Earlier they were charging $4 no matter what because of how congested the network was. I took the liberty of entering your Tx in the accelerator to see if it was still charging the fee. However, it went through and gave me a processing confirmation so I guess the required fee was lifted. Last person that used it a couple days ago had theirs confirmed in 90 minutes.Comment
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