Anybody use Ledger Nano S? Having issues with update

[KS1986]

So I tried updating my Ledger this morning and it's stuck on the update screen. I went to the Ledger website and followed instructions to try and fix it, but they didn't work. If anyone's had a similar issue and fixed it could you let me know what you did, thanks.

[jtoler]

I havent plugged mine in this morning yet, is it supposed to update automatically? And which firmware is this?

[KS1986]

It's not an auto update and its 1.31, I was running 1.2

[jtoler]

Oh I already had 1.3.1 when I bought mine. I think Ive heard about the update stuck thing before, try googling it.

[KS1986]

I did that, found a few reddit posts, but seemed like they were doing random things. Nothing definitive. I'll try the random stuff and wait for support I guess. Sucks their support can take weeks to get back to you.

[jtoler]

I did that, found a few reddit posts, but seemed like they were doing random things. Nothing definitive. I'll try the random stuff and wait for support I guess. Sucks their support can take weeks to get back to you.

Yea support for me has taken about 2-3 days on average, thats usually about the least amount of time with anything concerning btc, exchanges, etc. Sucks.