Cloudbet issues

**raiders72001** · 08-31-16, 03:09 PM

Originally posted by bigjah15

Anyone having issues with them grading wagers today? I have had a pending wager for 6 hours and two of my other wagers from the same
Match were graded instantly. Repeated attempts at contacing customer service have left me with generic answers

Those type of delays aren't that unusual there but normally the problems just occur on the weekends.

**bigjah15** · 08-31-16, 08:52 PM

Thank you for contacting us again.

We are currently looking into this issue and we'll get back in touch with you as soon as we can.

We appreciate your patience in the meantime.

Best regards,

Keith Rollins

Cloudbet Support Team

**bigjah15** · 08-31-16, 08:53 PM

Going on almost 12 hours. They grade other wagers i placed tonight but will still not grade my wager from 1030 est this morning.

**bigjah15** · 08-31-16, 08:53 PM

Same generic bs over and over again, how hard is it to look at my wager and grade it

**Optional** · 08-31-16, 08:57 PM

If they don't get it by morning maybe fill in a complaint form and see if SBR can help.

**bigjah15** · 08-31-16, 09:13 PM

Originally posted by Optional

If they don't get it by morning maybe fill in a complaint form and see if SBR can help.

I will if they have not graded it by morning