I requested a BTC withdrawal from a traditional book Wed morning at about 7am central time to my normal BTC mixer. This mixer clearly states if the coins don't arrive within 8 hours they will be lost. I knew I was in trouble when 4 hours later my withdrawal was still waiting on a managers approval. I finally got the email from the book at the 5 hour mark and sent them my phone #. It was about an hour later before I got the call. Problem is this book sends out all their BTC in a mass block and it doesn't go out till between noon and 7pm Pacific time. So I looked it up on block chain and it was about 4 pm Pacific time when my coins hit block chain so I lost them. They now say spent.
My issue is if your going to be BTC book you need to modernize and get like the BTC only books and send the BTC out when requested not between noon pacific and 7 pm pacific
I'm not going to name the book because I've been with them forever and have never any payout issues before and will continue to use them
No real point here not sure if I'm pissed at the book or by the mixers 8 hour rule. Just another offshore lesson learned the costly way
Well F me I just got a email from the mixer saying they are going to credit me the coins that were taken so all ended well
Later
My issue is if your going to be BTC book you need to modernize and get like the BTC only books and send the BTC out when requested not between noon pacific and 7 pm pacific
I'm not going to name the book because I've been with them forever and have never any payout issues before and will continue to use them
No real point here not sure if I'm pissed at the book or by the mixers 8 hour rule. Just another offshore lesson learned the costly way
Well F me I just got a email from the mixer saying they are going to credit me the coins that were taken so all ended well
Later