Bet24 - cancel bet after stopped match. They are right?

**Santo** · 09-09-08, 03:33 PM

This match is a nightmare. Everyone has ruled differently on it. We had a case last week where somebody was complaining their book did not void (because they lost) and you complain here that the book did void (because you won). It's a no-win situation all around, and I'm not 100% sure there is a correct ruling.

They are however factually incorrect. The match did resume after the delay, for about 3-4 mins before full time. The result was officially sanctioned, and in my (unasked for

) opinion they should have paid.

Bet24 are not really in the sphere of bookmakers over which SBR has influence, but I am sure they will do their best if you file a complaint. Also, I would suggest complaining to the LGA as suggested, but they aren't great.

**bigboydan** · 09-09-08, 04:44 PM

I was reading about this particular event on other forums actually. Santo is correct in regards to everyone seemed to rule that match differently. I'm not sure much can done or not, however you can always fill out a complaint form and one of us will inquire on your behalf.

**Justin7** · 09-10-08, 03:08 PM

This looks like a dispute I handled. Official results count... And as far as I know, the official result was that the match was concluded.

**natrass** · 09-11-08, 12:29 AM

I dont think there would be an "official" result .. it not even being a friendly so to speak as much as a testimonial thing.

Also, I would be amazed if the rules quoted for bet24 relate to soccer.

Every bookie has abandonment rules in their terms. And the vast majority say the match must be completed.

OK, checked ... there you go ..

5. If there is no result because a match/event never finished or took place - whether it was cancelled, postponed or delayed - bets will be cancelled unless the game is re-scheduled within 24 hours with a new fixture taking place within the coming three days. In that case the bet is still valid. Bets on an abandoned game that have already been decided like for example 1st goalscorer, halftime score, and over 2,5 goals will still stand.

6. When a result has been confirmed from officials, the result will be the one BET24 uses. Should the result be changed on a later stage, BET24 will not change the result.

So, just need to find the "official" result. There is no "official" result meduim for friendlies.

Don't think it will exist somehow though .. so bet24 are not really in the wrong.

**noyb** · 09-11-08, 07:02 AM

Originally posted by natrass

I dont think there would be an "official" result .. it not even being a friendly so to speak as much as a testimonial thing.

Also, I would be amazed if the rules quoted for bet24 relate to soccer.

Every bookie has abandonment rules in their terms. And the vast majority say the match must be completed.

OK, checked ... there you go ..

5. If there is no result because a match/event never finished or took place - whether it was cancelled, postponed or delayed - bets will be cancelled unless the game is re-scheduled within 24 hours with a new fixture taking place within the coming three days. In that case the bet is still valid. Bets on an abandoned game that have already been decided like for example 1st goalscorer, halftime score, and over 2,5 goals will still stand.

6. When a result has been confirmed from officials, the result will be the one BET24 uses. Should the result be changed on a later stage, BET24 will not change the result.

So, just need to find the "official" result. There is no "official" result meduim for friendlies.

Don't think it will exist somehow though .. so bet24 are not really in the wrong.

technically you're right, but if bet24 HAD graded the bet they also could have argued they were right (as other books have), because you could also argue technically the match was never stopped. A substitution took place which took a very long time (what was it, 10 minutes), there's no reason to believe the ref actually stopped the clock (the clock is never stopped during substitutions) and when play actually resumed playing time was almost up (i do believe they played for like a minute afterwards, but i didn't watch the thing so who knows). the official rules allow the referee to add whatever stoppage time he wishes, and in this case he decided not to add the extra time.

Whether a substitution takes 10 seconds or 10 minutes, i don't see why this should necessarily count as "a stoppage of play".

Betting on these kinds of matches is asking for trouble though, i'll agree with that.

**natrass** · 09-11-08, 07:08 AM

yes, agreed ... also, obviously the fact that the game lost 10 minutes de facto makes the draw more likely.

I had Bergkamps testimonial as an over game. Just after Arsenal scored to make it 2-1 at 70 minutes the ref then blew full time ... betfair paid out ... but a close shave.

**DIF** · 09-13-08, 03:06 PM

Right now I have another problem with them. its start time within 1 hours right now)

baltimore-minnesotha. I called them for secure -was rather sure it was action on this game.( earlier they have the rules that if a match plays within 24 hours and with the same pitchers. the bets stands(action)

Now I got another answer. I called them and they still could not answer me. I told them I want to know before the game starts.

It seems they try give themselfs win-win opportunity against the players. THAT SUCKS.

any other bettors got bets placed on this game?

Right now I have no idea if my bet is ok or not. I call them again within 30 minutes. its starts within 1 hour now.

**DIF** · 09-22-08, 02:22 AM

I lose the bet and off course it was ACTION on it. (But it was allright). 5minutes before start-time I was told the bet was probably good so Im rather sure they should have give me the winnings.(but I lose)

**middle** · 10-13-08, 01:32 PM

Thanks team SBR. I have received my money.

PS Now i have limits 10-20 dollars, early - 250 usd.

**bigboydan** · 10-13-08, 04:57 PM

Glad to hear this matter has been rectified to your satisfaction sir. Please let us know when you withdraw your funds so I can record it for future use.

**middle** · 10-14-08, 11:59 AM

I have withdraw 60 % of money without problems. I will soon take away the rest.