BetIslands

**kmarinouofm** · 09-26-11, 12:43 PM

Originally posted by robmpink

They have if bets and if bet win only on the website, but it is different then what you and i did. Especially with the 4:15 NFL, it comes in handy.

yeah it is nice bro.. haven't done it more then twice.. but when u are locked up.. it helps.. especially if games run late..

good news is they grade pretty quick on sides and totals..

**ttwarrior1** · 09-26-11, 02:52 PM

if i deposit 200 at your site is there any chance i can do 2 and 3 dollar parlay and teaser bets instead of 10 that your site says/

**ttwarrior1** · 09-26-11, 02:59 PM

so how do i do a deposit if live support won't answer. If i do **

never mind, your site is so confusing its unreal. Live help won't answer at all and 50 for withdrawal. LOL. Had to log in like 4 times
I don't use phones. I don't talk well

**Betislands** · 09-26-11, 03:46 PM

Hi Tt,

Our live chat is working just fine I have not had any more complaints from any other customers yet , perhaps you may want to try again I apologize for any inconvenience.

As to the payouts we offer one free payout a month via ** , ** or check.

Our $50 flat rate applies on all cashouts from $100 to $5000 I do not find this to be expensive if compared to other rates from other shops.

And yes we can lower limits upon request.

Thanks!

Jon

**ttwarrior1** · 09-26-11, 03:49 PM

maybe its a firefox issue, ill checkout explorer and see

live help sends email

ok 1 free payout, i missed that, that is a good deal then

I assume i can use **. Do i need to send more then 200 for w u fee

**dark star** · 09-26-11, 08:48 PM

Great shop.Just deposit there

**sean1981** · 09-27-11, 12:33 PM

Have to say that I am continually impressed by the level of customer service over at BetIslands

**Legions36** · 09-27-11, 12:34 PM

Great book guys.

**ttwarrior1** · 09-27-11, 01:05 PM

deposited 200, just wonder if i made a mistake taking the bonus. NO way i can win 4k . Probaly should of not took it so i could win 200 bucks, cashout and leave 200 in

**secretstash** · 09-27-11, 01:31 PM

Originally posted by ttwarrior1

deposited 200, just wonder if i made a mistake taking the bonus. NO way i can win 4k . Probaly should of not took it so i could win 200 bucks, cashout and leave 200 in

u dont have to win 4k.. u just got to roll it over. in either case u can talk to john, nick. jim etc and ask for the bonus to be declined if u have changed ur mind and havent wagered yet. i am sure they would be fine with this.

roll over just comes naturally.. continue to place bets as u would at any other book.. dont worry bout the rollover.. u will find out that 2 weeks from now u will be near done naturally and have 200-1000 or so in ur account hopefully

gl

-stash

**CollegeOverUnder** · 09-27-11, 04:43 PM

how does TT even have $200 to spend?

**Big 12 Expert** · 09-27-11, 05:54 PM

how come you don't have the moneylines up yet for football?

**Betislands** · 09-27-11, 06:13 PM

Hi Guys,

Our NFL moneylines are posted closer to game day but this may be changing soon.

If you have any more questions please let me know.

Also for the clients who asked please feel free to check out our promo page with our new bonuses.

Thanks!

Jon

**Betislands** · 09-30-11, 09:33 AM

Hi guys,

Hope all is well.

As a quick update we are going to be offering 100% freeplay bonus up to $750 this weekend.

If you have any questions please let me know.

Enjoy and have a good weekend.

Jon

**wrongturn** · 09-30-11, 09:39 AM

great experience so far. is 100% bonus for reload? anything for friday?

**Betislands** · 09-30-11, 09:42 AM

Hi Wrong,

The 100% freeplay is both on reloads and new accounts.

This promotion also comes with free half points on football.

Cheers!

Jon

**betme** · 09-30-11, 09:58 AM

is there a promo code to enter during deposit ? you guys don't accept Cred1t card deposit ?

**Betislands** · 09-30-11, 10:42 AM

Hi Bet,

Just request the 100% reload the full staff is aware of the promo and you should have no problems taking advantage of this promo.

And you are correct we do not take any form of plastic being a cash only book allows us to provide clients with hassle free payouts and avoids us having to ask for any sort of documentation at the time of deposit and payouts.

Cheers!!

Jon

**ProfaneReality** · 09-30-11, 12:12 PM

Jon

Live chat has been offline all morning

and is the rollover on the 100% still 9x ?

**taxer** · 09-30-11, 12:18 PM

Solid out

**Betislands** · 09-30-11, 12:20 PM

Hi Profane,

Our live chat has been on all morning and we have received chats from clients without an issue , can you please PM me what browser you are using ?

Thanks ,

Jon

**ProfaneReality** · 09-30-11, 12:23 PM

working now Jon

Im using FF

**ProfaneReality** · 09-30-11, 12:29 PM

someone pissed in Ryan's wheaties today. I dont need attitude when im trying to send a book money

**bubba** · 09-30-11, 12:46 PM

Originally posted by Betislands

Hi Profane,

Our live chat has been on all morning and we have received chats from clients without an issue , can you please PM me what browser you are using ?

Thanks ,

Jon

i too had problem with livechat. got cut off in the middle of chat. when i tried to click back it told me live chat was "offline:. this was about 2 hours ago

**Betislands** · 09-30-11, 12:56 PM

Hi Profane,

I will review the chat , as you and everyone knows I demand the best service from my clerks today we have been rather busy so perhaps we could not give the most personalized CS.

I apologize for any inconvenience.

Cheers!

Jon

**Frisco415** · 10-03-11, 12:56 AM

Just wanted to say ive been with bet islands for about 2 months now and love it!
Best book ever, customer service is great and the payouts are lightning fast!

**Milk Money** · 10-03-11, 02:48 AM

Is the is freeplay bonus over?

**HedgeHog** · 10-03-11, 10:29 AM

Free 1/2 point isn't working this morning. Live chat was down, so I called this in--hopefully they get it resolved. Please look into getting the 1/2 point reactivated, Jon. TY.

Note: Disregard--it's working now.

**Betislands** · 10-03-11, 10:39 AM

Hi Hedge,

The free half point is working now it was delayed for a while this morning due to a small upgrade we ran. If you have anymore questions please do not hesitate to contact us.

Cheers!

Jon

**secretstash** · 10-03-11, 11:22 AM

John can u please have a chat feature where we can email ourselves the chat. I like to keep mine for my records but copy paste isn't as official as getting an email of the chat directly.

Thx

-stash

**Nikfrio** · 10-03-11, 12:17 PM

Any work being done on more deposit options for those of us who are not fans of money transfers?

**BAUS** · 10-03-11, 02:26 PM

Moneybookers would be a good option to have.

BAUS

**Betislands** · 10-03-11, 03:37 PM

Hi guys,

Thank you for the feedback.

Our chat will be have a new version available soon in which you can email yourself the chat , in the meantime during chat ask the rep to email you the chat transcript so you may keep record of it if you wish to do so.

As far as our banking goes I rather not discuss this in open forum but I will say this for our Canadian clientele there is something ready that will air very soon to accommodate e-wallet banking for them.

US clients our model right has proven to be best and most effective for us and players so this will probably not change soon.

Have a great day !

Jon

**BAUS** · 10-03-11, 04:14 PM

Originally posted by Betislands

As far as our banking goes I rather not discuss this in open forum but I will say this for our Canadian clientele there is something ready that will air very soon to accommodate e-wallet banking for them.

Good to hear.

BAUS

**edawg** · 10-03-11, 04:26 PM

Just signed up and chatted to Jim on live chat very impressed so far with this books pragmatic approach