BetIslands

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  • secretstash
    SBR Posting Legend
    • 03-29-10
    • 14907

    #1121
    ^ I am sure if u ask for Jim/nick/or even Jon directly they will give u a great bonus since u busted out and they have excellent customer service. They tend to make deals on the fly with their players if u are as nice as they are

    -stash
    Comment
    • big joe 1212
      SBR Posting Legend
      • 06-01-08
      • 19380

      #1122
      BetIslands customer service has been great so far.

      I called to have the times shown changed to EST. They took care of it within a minute. I had a similar problem with other books and it took them hours and days to change it. Just shows you how on top of things they are.

      I also like the variety of betting options. They take just about every sporting event possible.

      Hopefully I will see how fast their payouts are sometime soon.
      Comment
      • MysteryMung
        Restricted User
        • 02-11-11
        • 670

        #1123
        Originally posted by big joe 1212
        BetIslands customer service has been great so far.

        I called to have the times shown changed to EST. They took care of it within a minute. I had a similar problem with other books and it took them hours and days to change it. Just shows you how on top of things they are.

        I also like the variety of betting options. They take just about every sporting event possible.

        Hopefully I will see how fast their payouts are sometime soon.
        Lightning quick, faster than any other overseas book I've dealt with. Bookmaker, Betonline, Bodog, 5dimes - all pale in comparison. When it's time to cash out, they will treat you like a VIP.
        Comment
        • CollegeOverUnder
          SBR Hall of Famer
          • 10-20-10
          • 5520

          #1124
          Originally posted by ttwarrior1
          just lost 48 of 50 hands on blackjack at betisland.

          Im done
          lol this guys playing blackjack when he is worried about his CC and getting a roll over lmao
          Comment
          • sneak-a-peak
            SBR MVP
            • 11-07-09
            • 1373

            #1125
            Jon,

            Add a good loyalty program and your book could very well be on its way to becoming the next betjamaica around here
            Comment
            • dumare
              SBR Rookie
              • 10-08-11
              • 8

              #1126
              Jon,

              I was wondering if the $ 25 free play is still available to new customers? If so, how may I get my hands on that?

              Thanks!
              Comment
              • laclippers504
                SBR MVP
                • 08-21-06
                • 4553

                #1127
                so far so good. Took a fairly big freeplay so have a 12x rollover but have liked the customer service and accesibility of the staff
                Comment
                • bachngocduong
                  SBR MVP
                  • 03-17-06
                  • 1826

                  #1128
                  Originally posted by laclippers504
                  so far so good. Took a fairly big freeplay so have a 12x rollover but have liked the customer service and accesibility of the staff
                  100% bonus 12x rollover deposit + freeplay win no good DSI 100% only 20x rollover on depsit only better then BI
                  Comment
                  • griffdog
                    SBR Sharp
                    • 11-25-09
                    • 424

                    #1129
                    Rollover's no issue if you have enough action.
                    Comment
                    • wtt0315
                      SBR Hall of Famer
                      • 01-18-07
                      • 8037

                      #1130
                      i like the different bonus options. There is something for everyone
                      Comment
                      • ProfaneReality
                        SBR Hall of Famer
                        • 04-14-09
                        • 7607

                        #1131
                        Mini review of Bet Islands after a few months of playing there:

                        A lot of offerings, not quite as many as 5dimes, but a lot more than most shops.

                        Very solid customer service, Ashley goes above and beyond. Jon is very accommodating.

                        Quick W.U. payouts. Requested one late sunday night, and was ready Monday afternoon.

                        One negative... not a fan of their payout limits. They profess to be a cash only book, and that's fine. But you are going to attract mainly players who like to deposit and withdraw via w.u./m.g.. the 975 per week limit (combined, not each) is way too low. If I can deposit X amount every day via that method, then I should be able to withdraw X amount a day as well. So for a player who doesn't want to deal with checks, I suggest keeping a small balance, or you could get stuck in a situation where it will take months for you to get your money out.

                        Overall, solid B+ book.
                        Comment
                        • southpaw74
                          SBR Hall of Famer
                          • 12-21-09
                          • 7104

                          #1132
                          Thanks for the info profane! I didn't know that but its very good to know.
                          Comment
                          • Betislands
                            SBR Wise Guy
                            • 03-17-11
                            • 547

                            #1133
                            Hi Profane,

                            Thank you for the feedback and your review on our shop this is the feedback that makes us better.

                            Regarding our banking we have one p2p per week same day usually within a few hours and checks every week as well , a lot of the restrictions that we have as a book are not by choice but we must live by them in order to assure clients timely payouts and a long term business model.

                            Have a great day and good luck to all.

                            Jon
                            Comment
                            • moses millsap
                              SBR Hall of Famer
                              • 08-25-05
                              • 8289

                              #1134
                              Just tried to bet some NCAA sides, but notice no more free 1/2 point. Is it now set to EST, because it has always been until midnight PST before.
                              Comment
                              • FreeFall
                                SBR MVP
                                • 02-20-08
                                • 3365

                                #1135
                                Originally posted by moses millsap
                                Just tried to bet some NCAA sides, but notice no more free 1/2 point. Is it now set to EST, because it has always been until midnight PST before.
                                I bet last night and didn't get the half point. I fear that's gone now.
                                Comment
                                • shooterman
                                  SBR Sharp
                                  • 08-19-08
                                  • 443

                                  #1136
                                  Free half point is Monday through Friday. No picking them off on game day!
                                  Comment
                                  • moses millsap
                                    SBR Hall of Famer
                                    • 08-25-05
                                    • 8289

                                    #1137
                                    I know it is monday to friday, it wasn't working last night, so I tried calling, but CS was off, so I sent an email and just got an email back from Ryan, who said it is still set to my account, so maybe there was just something wrong with it last night.
                                    Comment
                                    • shooterman
                                      SBR Sharp
                                      • 08-19-08
                                      • 443

                                      #1138
                                      After midnight is gameday.
                                      Comment
                                      • moses millsap
                                        SBR Hall of Famer
                                        • 08-25-05
                                        • 8289

                                        #1139
                                        i know, it wasn't working at 930pm whereas it was the previous month, but it's all settled now.
                                        Comment
                                        • FreeFall
                                          SBR MVP
                                          • 02-20-08
                                          • 3365

                                          #1140
                                          Originally posted by moses millsap
                                          i know, it wasn't working at 930pm whereas it was the previous month, but it's all settled now.
                                          how do you know its settled. WE wont know till monday b/c I didnt get free 1/2 points last night
                                          Comment
                                          • moses millsap
                                            SBR Hall of Famer
                                            • 08-25-05
                                            • 8289

                                            #1141
                                            Originally posted by FreeFall
                                            how do you know its settled. WE wont know till monday b/c I didnt get free 1/2 points last night
                                            Because Ryan emailed me and said my account was set up for the 1/2 point and on PST.
                                            Comment
                                            • MiscBrah
                                              SBR Rookie
                                              • 10-17-11
                                              • 7

                                              #1142
                                              cant wait to sign up at betislands
                                              Comment
                                              • HedgeHog
                                                SBR Posting Legend
                                                • 09-11-07
                                                • 10128

                                                #1143
                                                Originally posted by moses millsap
                                                Because Ryan emailed me and said my account was set up for the 1/2 point and on PST.
                                                Ryan's a great guy and goes out of his way to help clients. He's called me a few times; once to inform me my payment was ready and another time just to ask how BI could improve. Very glad he's my service rep.
                                                Comment
                                                • robmpink
                                                  SBR Posting Legend
                                                  • 01-09-07
                                                  • 13205

                                                  #1144
                                                  Originally posted by HedgeHog
                                                  Ryan's a great guy and goes out of his way to help clients. He's called me a few times; once to inform me my payment was ready and another time just to ask how BI could improve. Very glad he's my service rep.
                                                  Yes, Ryan, Nick and Ashley are top notch. I've been with BI since March and have interacted with them many times. You gotta figure they had a bad day along the line, but you would never tell in the interaction. To top it off they actually have personalities. I haven't seen one of these before BI in a long time.


                                                  Comment
                                                  • edawg
                                                    SBR MVP
                                                    • 07-09-11
                                                    • 2820

                                                    #1145
                                                    Agree rob it almost feels like you are betting with a local instead of an offshore. One thing i would like to see is for them to get NFL ML up a little quicker, but all in all it is my favorite book!
                                                    Comment
                                                    • mr.inpak
                                                      SBR Sharp
                                                      • 12-13-09
                                                      • 449

                                                      #1146
                                                      great book my only complaint tried to bet baltimore -13 get free half point at 11;00 pm. eastern didnt offer free half point my account is set up for that I thought it worked till 12,00 am. midnight friday I called them no answer
                                                      Comment
                                                      • ArunSh
                                                        SBR Hall of Famer
                                                        • 09-24-07
                                                        • 6801

                                                        #1147
                                                        Yes, same thing happened to me, tried to bet a game Friday night and got no free half point.
                                                        Comment
                                                        • secretstash
                                                          SBR Posting Legend
                                                          • 03-29-10
                                                          • 14907

                                                          #1148
                                                          i have called/live chat them and told them if and when it didnt credit me the free half and they manually edit it and then reflect it on ur acct for the future for sure. I suggest u do that. My one buddy even was told as the game was being kicked off that if the .5pts came into play he would be credited.... sure enough the game ended at 10 and the 10.5 would have won him the bet so they sure enough paid it Class Act Book!

                                                          -stash
                                                          Comment
                                                          • jazzyj7
                                                            SBR Wise Guy
                                                            • 03-02-09
                                                            • 859

                                                            #1149
                                                            Damn, I didn't know this book was doing so well. I gotta try this book out, since 5crimes didin't work to swell for me. Haven't really heard any complaints from the many players. You would think this book should be rated AAA+++ by the way you guys speak about it. Wonder why sbr still has it at b-?
                                                            Comment
                                                            • chisox35
                                                              SBR Hustler
                                                              • 07-16-11
                                                              • 88

                                                              #1150
                                                              Jon,
                                                              I have nothing but positive vibes with BI as well.One concern I do have is I noticed my account is collared at $1000 max per game and wanted to know If that can be adjusted or do you not allow higher bets?I looked on your site but could not find any information on bet limits.

                                                              Thanks
                                                              Comment
                                                              • robmpink
                                                                SBR Posting Legend
                                                                • 01-09-07
                                                                • 13205

                                                                #1151
                                                                Originally posted by jazzyj7
                                                                Damn, I didn't know this book was doing so well. I gotta try this book out, since 5crimes didin't work to swell for me. Haven't really heard any complaints from the many players. You would think this book should be rated AAA+++ by the way you guys speak about it. Wonder why sbr still has it at b-?

                                                                They are pretty new. They started out in the C range. To go from C to A in 8 months is unheard of. Personally I feel they are an A book.
                                                                Comment
                                                                • jazzyj7
                                                                  SBR Wise Guy
                                                                  • 03-02-09
                                                                  • 859

                                                                  #1152
                                                                  Originally posted by robmpink
                                                                  They are pretty new. They started out in the C range. To go from C to A in 8 months is unheard of. Personally I feel they are an A book.
                                                                  Sounds like an A. You know if they make you take bonus? Or make you complete anything over a 1 time rollever?
                                                                  Comment
                                                                  • SBRMAN23
                                                                    SBR Hall of Famer
                                                                    • 01-07-11
                                                                    • 6905

                                                                    #1153
                                                                    If they make you take a bonus Thats a no no but would like to try them out
                                                                    Comment
                                                                    • robmpink
                                                                      SBR Posting Legend
                                                                      • 01-09-07
                                                                      • 13205

                                                                      #1154
                                                                      Originally posted by jazzyj7
                                                                      Sounds like an A. You know if they make you take bonus? Or make you complete anything over a 1 time rollever?
                                                                      No, you don't have to take the bonus. Don't know on the other thing.
                                                                      Comment
                                                                      • jazzyj7
                                                                        SBR Wise Guy
                                                                        • 03-02-09
                                                                        • 859

                                                                        #1155
                                                                        Originally posted by robmpink
                                                                        No, you don't have to take the bonus. Don't know on the other thing.
                                                                        cool, thanks.
                                                                        Comment
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