Betonline has a strange invention

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  • gangeriver
    SBR MVP
    • 12-23-09
    • 2138

    #1
    Betonline has a strange invention
    I have a parlay ticket including 3 tennis matches. First two games won,
    my player(pablo andujar) has retired in third set in last match of the ticket
    and ticket graded loss.

    I couldn't find any rule about this. There isn't any rule like this "if a player retired another player will grade as a winner"

    Altough BetOnline graded it as "loss"

    this is live chat text.
    ----------------------------------------------------------------------------
    Sophia: you chose Pablo Andujar
    you: yes
    you: and he retired
    you: doesn't lose
    Sophia: Alejandro Falla - 14 Pablo Andujar - 11
    Sophia: that was the Points scored in Game period
    you: it seems you collect all of points and decide about match.
    you: it was 1-1
    you: ok. thanks
    you: have a nice day

    ------------------------------------------------------------------ --------
    can you belive this?
    sets are 6-1 / 4-6 / 4-4 and betonline goes by the number of games won in the match. I have never heard that rule.
    The player who was winning the match but retired still is counted as the winner for bettors bets?
    Just curious, have they ever watched a tennis match ? obviously they suppose that it is like basketball...


    10. TENNIS RULES
    BetOnline accepts wagers on all major tennis events using straight money lines.

    Retirement or Disqualification:

    Head-to-Head Match-ups:

    Men's Tennis - ATP - One full set must be completed for wagers to stand. If less than One set is completed, all wagers are considered void.


    (ok one set completed but what will happend right know? it is not clear )
  • soxwin1917
    SBR MVP
    • 09-09-08
    • 1188

    #2
    That is a strange but it does fit within their posted rule. Maybe next time it will come out in your favor
    Comment
    • Chopsticks
      SBR MVP
      • 06-30-09
      • 1057

      #3
      They have a one set rule, so Falla will be the winner as he will go on to the next round. They handled it correctly.
      Comment
      • robmpink
        SBR Posting Legend
        • 01-09-07
        • 13205

        #4
        The explanation they gave you if off, but it was graded right.
        Comment
        • Mikail
          SBR Posting Legend
          • 07-19-09
          • 21689

          #5
          Bet was graded correctly.
          Comment
          • Hareeba!
            BARRELED IN @ SBR!
            • 07-01-06
            • 37279

            #6
            Originally posted by robmpink
            The explanation they gave you if off, but it was graded right.
            yep, the CS rep has nfi, number of games or sets is irrelevant, the player going through to the next round is the winner
            Comment
            • RichardGeorge
              SBR Wise Guy
              • 04-18-10
              • 640

              #7
              You must not bet tennis very much.....

              player retiring means the other player is the winner.... and the bet counts as long as one set is completed, per BOL rules.

              Its pretty clear cut....
              Comment
              • Hareeba!
                BARRELED IN @ SBR!
                • 07-01-06
                • 37279

                #8
                Originally posted by RichardGeorge
                You must not bet tennis very much.....

                player retiring means the other player is the winner.... and the bet counts as long as one set is completed, per BOL rules.

                Its pretty clear cut....
                in fairness to the OP, many books void upon a retirement and this parlay would have been reduced to a two leg bet and settled as a winner
                Comment
                • gangeriver
                  SBR MVP
                  • 12-23-09
                  • 2138

                  #9
                  Originally posted by RichardGeorge
                  You must not bet tennis very much.....

                  player retiring means the other player is the winner.... and the bet counts as long as one set is completed, per BOL rules.

                  Its pretty clear cut....
                  you must not use various books...
                  this rule depends on the book. I know books, voiding bets if match did not completed so each book should explain well its "retired player" rule.
                  Comment
                  • kilmerAsHolliday
                    SBR Rookie
                    • 11-17-09
                    • 45

                    #10
                    I don't know of any books that void bets that go past 1 set and I bet tennis every day. Greek may still do 2 sets, pinnacle quit that about 14 months ago. Maybe you guys are thinking of set betting/totals that will always be voided if a match doesn't come to a natural end.
                    Comment
                    • RichardGeorge
                      SBR Wise Guy
                      • 04-18-10
                      • 640

                      #11
                      Originally posted by gangeriver

                      you must not use various books...
                      this rule depends on the book. I know books, voiding bets if match did not completed so each book should explain well its "retired player" rule.

                      Greek- two sets
                      BetOnline- one set
                      5Dimes- one set
                      BetJamaica- two sets
                      Pinnacle- one set
                      BetFair- one set
                      YouWager- two sets


                      BetPhoenix is the only major sportsbook that I have found so far where a retirement is void as long as its not completed.
                      Comment
                      • Hareeba!
                        BARRELED IN @ SBR!
                        • 07-01-06
                        • 37279

                        #12
                        Just about all Euro, Asian and Aussie books will void head to head bets if there is a retirement.
                        Comment
                        • shari91
                          BARRELED IN @ SBR!
                          • 02-23-10
                          • 32661

                          #13
                          Originally posted by Hareeba!
                          Just about all Euro, Asian and Aussie books will void head to head bets if there is a retirement.


                          Like I told gange the other night, I also had Andujar in a parlay. That leg was dumped and it was recalculated using the other 2. Sometimes it works in your favour if your player was losing, sometimes it doesn't. But at least you know that a retirement is void regardless of when it happens.
                          Comment
                          • BET THE HOOK
                            SBR MVP
                            • 02-16-09
                            • 1947

                            #14
                            Alot of books still grade retirement as a push and revert the parlay down to the next size. Is BetOnline taking parlays on tennis now? I begged for that for forever but Alex could never get that approved. Is it done now?
                            Comment
                            • CollegePro
                              SBR MVP
                              • 02-23-09
                              • 4006

                              #15
                              5dimes has same rule... mayb similar... if player retires, he/she will be graded loss as long as 1st set of match is completed... stupid rule imo. nothing we can do.... no strange invention... it's been like this long time.
                              Comment
                              • me-first
                                SBR MVP
                                • 05-01-10
                                • 1054

                                #16
                                Yeah, I once had a player up 6-1, 4-1 and he retired..what a bad beat that was..
                                Comment
                                • Hareeba!
                                  BARRELED IN @ SBR!
                                  • 07-01-06
                                  • 37279

                                  #17
                                  Originally posted by CollegePro
                                  5dimes has same rule... mayb similar... if player retires, he/she will be graded loss as long as 1st set of match is completed... stupid rule imo. nothing we can do.... no strange invention... it's been like this long time.
                                  It's not such a stupid rule

                                  Regardless of which rule is used there will be times you get a bad beat and times you get a lucky win

                                  I've had it go both my way and against me scores of times

                                  Just be aware of the rule at the book you are playing at

                                  And arbers beware not to get caught betting at books with different rules
                                  Comment
                                  • gangeriver
                                    SBR MVP
                                    • 12-23-09
                                    • 2138

                                    #18
                                    there are two important points

                                    *I have never seen/heard a book caluculating set scores and decide about a tennis match. has anyone seen? 6+4+4 > 6+4+1 hmmmm so andujar lost? what a stupid rule. Please note that betonline doesn't say "your lose becuse of your player retired" they caluculate points and decide about match. Also please look at the betonline tennis rules, there isn't any rule about caluculating points.

                                    *Gambling world is not off shore books. there are over 1000 books in the world and each book has a different rule about retirement. I know that American people suppose that world is US+Can+Mex... even most of american can't show any european country on the world map but I'd like to say there are over 270 countries and each countries has different books. There isn't any general industry rule about retirement so each book should explain well. Please don't say "5dimes is bla bla bla, greek is blaa bla bla" don't be ridicilous.

                                    It is my mistake I should not take tennis bets on Betonline.
                                    Comment
                                    • horja1
                                      SBR Hall of Famer
                                      • 01-13-11
                                      • 5646

                                      #19
                                      Originally posted by gangeriver
                                      there are two important points

                                      *I have never seen/heard a book caluculating set scores and decide about a tennis match. has nyone seen? 6+4+4 > 6+4+1 hmmmm so andujar lost? what a stupid rule. Please note that betonline doesn't say "your lose becuse of your player retired" they caluculate points and there isn't any rule about this in "Tennis Rules"

                                      *Gambling world is not off shore books. there are over 1000 books in the world and each book has a different rule about retirement. I know that American people suppose that world is US+Can+Mex... even most of american can't show any european country on the world map but I'd like to say there are over 270 countries and each countries has different books. There isn't any general industry rule about retirement so each book should explain well. Please don't say "5dimes is bla bla bla, greek is blaa bla bla" don't be ridicilous.

                                      It is my mistake I should not take tennis bets on Betonline.
                                      I actually think that this CS Sophia had the wrong explanation for the final outcome of the game ... happened to me before to talk to a CS person that had no idea what he/she was talking especially if I would ask for further details ...
                                      Comment
                                      • Ibrakadabra
                                        SBR Sharp
                                        • 10-30-10
                                        • 271

                                        #20
                                        Originally posted by gangeriver
                                        there are two important points

                                        *I have never seen/heard a book caluculating set scores and decide about a tennis match. has anyone seen? 6+4+4 > 6+4+1 hmmmm so andujar lost? what a stupid rule. Please note that betonline doesn't say "your lose becuse of your player retired" they caluculate points and decide about match. Also please look at the betonline tennis rules, there isn't any rule about caluculating points.

                                        *Gambling world is not off shore books. there are over 1000 books in the world and each book has a different rule about retirement. I know that American people suppose that world is US+Can+Mex... even most of american can't show any european country on the world map but I'd like to say there are over 270 countries and each countries has different books. There isn't any general industry rule about retirement so each book should explain well. Please don't say "5dimes is bla bla bla, greek is blaa bla bla" don't be ridicilous.

                                        It is my mistake I should not take tennis bets on Betonline.
                                        I don´t get what it is that you don´t understand? Or is it that you just don´t accept it?

                                        "Men's Tennis - ATP - One full set must be completed for wagers to stand. If less than One set is completed, all wagers are considered void."

                                        If one set is played the match is considered decided regardless if it´s finished or not. If it´s fair or not is something else. But the truth is that there is no rule that will be 100% fair. A player about to lose is of course more likely to retire which makes me think the 1 set rule used by Betonline is as fair as it gets.

                                        As stated by several people before: CS gave the wrong explanation, as simple as that. Game score is totally irrelevant. You bet a player that has 6-0, 5-0 and 40-0. If he/she retires from there it´s a loss.

                                        It´s no "strange invention", it´s perfectly normal and used by many others.
                                        Comment
                                        • brumbies
                                          SBR MVP
                                          • 02-21-09
                                          • 1489

                                          #21
                                          Originally posted by Hareeba!
                                          yep, the CS rep has nfi, number of games or sets is irrelevant, the player going through to the next round is the winner
                                          nfi?
                                          Comment
                                          • Hareeba!
                                            BARRELED IN @ SBR!
                                            • 07-01-06
                                            • 37279

                                            #22
                                            Originally posted by brumbies
                                            nfi?
                                            u serious?

                                            can you Google?
                                            Comment
                                            • kilmerAsHolliday
                                              SBR Rookie
                                              • 11-17-09
                                              • 45

                                              #23
                                              Originally posted by gangeriver
                                              *Gambling world is not off shore books. there are over 1000 books in the world and each book has a different rule about retirement. I know that American people suppose that world is US+Can+Mex... even most of american can't show any european country on the world map but I'd like to say there are over 270 countries and each countries has different books. There isn't any general industry rule about retirement so each book should explain well. Please don't say "5dimes is bla bla bla, greek is blaa bla bla" don't be ridicilous.

                                              It is my mistake I should not take tennis bets on Betonline.
                                              Betfair and pinnacle grade on 1 set.

                                              /thread
                                              Comment
                                              • noyb
                                                SBR Wise Guy
                                                • 09-13-05
                                                • 971

                                                #24
                                                the cs-rep was talking bullshit, just ignore her.

                                                your bets were correctly settled though
                                                Comment
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