Unibet warning!!!

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  • geon
    SBR Rookie
    • 05-15-08
    • 12

    #71
    Hello back,

    Something very strange is happening with my account.

    Now when I try to login it says Your username and/or password was wrong and if I request to send me the password trough "lost your password system I don't receive anything, like my account doesn't exist anymore
    Comment
    • Champi
      SBR Sharp
      • 12-20-06
      • 373

      #72
      Originally posted by Champi
      Received 1300$ via MoneyBookers for few hours from Unibet.
      I recommend to all MoneyBookers as a payment method here.
      Received today another 1,1K $ via MoneyBookers-For me Unibet is better than B+ rating-Fair limits and fast payouts.Maybe their verification policy and support are not very good but overall Unibet is Ok.
      Comment
      • geon
        SBR Rookie
        • 05-15-08
        • 12

        #73
        Hello,
        Nice too see you getting paid
        It seems I got scammed 500€

        Because from my account, these scums either erased my account, either changed my password and make fun of it.

        B+ rating, what a joke
        Comment
        • geon
          SBR Rookie
          • 05-15-08
          • 12

          #74
          scumbags stealing money

          Look what this scumbags answered

          Dear Customer,

          Thank you for contacting us.

          We would like to inform you that due to security reasons, Unibet cannot send any personal details via email.

          We therefore kindly ask you to call the support team via telephone (contact details can be found on the Unibet site).

          Please do not hesitate to contact us at any time, our Customer Support Team will gladly assist you!

          The Unibet Support Team is available 24/7.

          Thank you for your cooperation and do not hesitate to contact us once again if you require further assistance.

          Best Regards,
          Nikola
          There is no answer on their f...ing phone line. Always keeps me on hold.
          There is no password beacuse there is no more account

          This is outrageous. I want my money 512.5€ back
          Money which I deposited and did not use.
          So I want you to refund me my 512.5€.

          How can I get my money back?
          Comment
          • geon
            SBR Rookie
            • 05-15-08
            • 12

            #75
            Problem solved.

            I'm sorry I haven't been more patient but this could have been solved more quickly with better customer support
            Comment
            • dal2k
              SBR Rookie
              • 05-11-08
              • 4

              #76
              Finally..

              After 1 month of waiting, I was fed up. I sent them an email that I'd never play at Unibet again and their service is terrible and I just want my money and be on my way. 2 hours later, they reply and say my account is unblocked. lol, didn't think they would want to lose a customer so thats why I said that and it is frustrating when your money is locked and you can't do anything about it.

              Seems as though they could have unblocked my account the whole time, just giving me a hard time. Oh well, just received the money so I`m happy now.
              Comment
              • bigboydan
                SBR Aristocracy
                • 08-10-05
                • 55420

                #77
                Originally posted by dal2k
                Finally..

                After 1 month of waiting, I was fed up. I sent them an email that I'd never play at Unibet again and their service is terrible and I just want my money and be on my way. 2 hours later, they reply and say my account is unblocked. lol, didn't think they would want to lose a customer so thats why I said that and it is frustrating when your money is locked and you can't do anything about it.

                Seems as though they could have unblocked my account the whole time, just giving me a hard time. Oh well, just received the money so I`m happy now.
                Glad to hear it all worked out for you sir. I will make a note of it in case anyone contacts me about them.
                Comment
                • bbets365
                  SBR Rookie
                  • 04-11-08
                  • 38

                  #78
                  I made two withdrawal 19/05/08 and 21/05/08 to different bank. And no money again
                  And unibet no answer about this payment.
                  If I not receive payment and unibet no answer at the end of this week, so I fill complaint form.
                  Comment
                  • snakedjp
                    SBR Rookie
                    • 12-05-06
                    • 11

                    #79
                    No more Moneybookers on Unibet ???!?!

                    Hi,

                    I just logged on to Unibet, and wanted to withdraw some of my balance to my Moneybookers account.

                    The only options available are now Bank Transfer and Neteller ?

                    Where is the Moneybookers option ?

                    Anyone else have that problem ?
                    Comment
                    • fingas
                      SBR Sharp
                      • 03-29-08
                      • 314

                      #80
                      think you need to ask them about that option.
                      Comment
                      • bbets365
                        SBR Rookie
                        • 04-11-08
                        • 38

                        #81
                        Originally posted by snakedjp
                        Hi,

                        I just logged on to Unibet, and wanted to withdraw some of my balance to my Moneybookers account.

                        The only options available are now Bank Transfer and Neteller ?

                        Where is the Moneybookers option ?

                        Anyone else have that problem ?

                        I have same problems. Unibet delete withdrawal moneybookers and webmoney around two month ago, because I made deposit using credit card.
                        Comment
                        • bbets365
                          SBR Rookie
                          • 04-11-08
                          • 38

                          #82
                          Originally posted by bbets365
                          I made two withdrawal 19/05/08 and 21/05/08 to different bank. And no money again
                          And unibet no answer about this payment.
                          If I not receive payment and unibet no answer at the end of this week, so I fill complaint form.
                          Now I can confirm, that I received two withdrawal 900 USD and 400 USD in my banks.
                          Comment
                          • geon
                            SBR Rookie
                            • 05-15-08
                            • 12

                            #83
                            Originally posted by bbets365
                            Now I can confirm, that I received two withdrawal 900 USD and 400 USD in my banks.
                            Thank you for posting Sir.

                            Well, yesterday I placed a bet on their live betting console and today I find it voided

                            Dear customer,

                            In accordance with our rule 5.10 (see below), we regret to say that your bet/-s on – Monfils – Clement (Tennis Live Betting) (Winner Game 7 – Set 3) have been voided due to an obvious mistake – the odds offered were 2.35 and not the correct price of 1.24.
                            Comment
                            • noyb
                              SBR Wise Guy
                              • 09-13-05
                              • 971

                              #84
                              Originally posted by geon
                              Thank you for posting Sir.

                              Well, yesterday I placed a bet on their live betting console and today I find it voided
                              and your problem with them voiding is what exactly?? if you're gonna bet obvious errors, you'll get voided anywhere, not just with unibet.
                              Comment
                              • sotos
                                SBR Rookie
                                • 12-22-06
                                • 32

                                #85
                                I also had a livebetting bet marked as lost instead of won. I have been waiting for two days for an explanation from them....... I placed a bet at half time on tha lakers- san antonio match for the third quarter and at the time of the match they marked it as won. The next day was marked as lost and it writes that the bet was placed for the 1st quarted........ How can i place a bet for the first quarter when the bet was placed after half time?????????
                                Last edited by sotos; 05-31-08, 05:21 AM.
                                Comment
                                • sotos
                                  SBR Rookie
                                  • 12-22-06
                                  • 32

                                  #86
                                  If anyone wants to know what happened in my case...... They only refunded my stakes back after seeing i was right and they never answered back to tell me the reason although i have sent them numerous emails
                                  Comment
                                  • lucian
                                    SBR Rookie
                                    • 06-06-08
                                    • 16

                                    #87
                                    I can make a list of my voided bets in their live betting in EURO 2008 soccer matches. And some of my bets were voided a few hours later after the initial validation as won.

                                    scam shitty bookie
                                    Comment
                                    • lucian
                                      SBR Rookie
                                      • 06-06-08
                                      • 16

                                      #88
                                      Scam shitty bookie!!!

                                      " The withdrawal could not be processed. Please contact our customer support."

                                      I receive this error when trying to request a withdrawal by bank wire or moneybookers.

                                      When contacted they responded:

                                      Dear Customer,

                                      Thank you for contacting us.
                                      Please note that for now you won't be able to withdraw any funds as there is a technicality which we are currently investigating.

                                      We kindly ask you to be a little patient and once this is solved we will immediately inform you.

                                      our apologies for the inconvenience caused.

                                      Thank you for your cooperation and do not hesitate to contact us once again if you require further assistance.
                                      Best Regards,
                                      Daniel
                                      I contacted many friends and they can withdraw just fine.

                                      This problem is for 2 days already after their so called verification.

                                      To mention I have a 2000€ withdrawal pending for 10 days now.

                                      There you have it:
                                      Unibet has put a lock on my withdrawals and they act like swindlers because they know I will withdraw, but how can I use my account if is limited to pennies now?
                                      Comment
                                      • bigboydan
                                        SBR Aristocracy
                                        • 08-10-05
                                        • 55420

                                        #89
                                        Originally posted by lucian
                                        Scam shitty bookie!!!

                                        " The withdrawal could not be processed. Please contact our customer support."

                                        I receive this error when trying to request a withdrawal by bank wire or moneybookers.

                                        When contacted they responded:

                                        I contacted many friends and they can withdraw just fine.

                                        This problem is for 2 days already after their so called verification.

                                        To mention I have a 2000€ withdrawal pending for 10 days now.

                                        There you have it:
                                        Unibet has put a lock on my withdrawals and they act like swindlers because they know I will withdraw, but how can I use my account if is limited to pennies now?
                                        Have you filled out a complaint form yet sir?
                                        Comment
                                        • gnss
                                          SBR Rookie
                                          • 12-13-07
                                          • 7

                                          #90
                                          Originally posted by lucian
                                          Scam shitty bookie!!!

                                          " The withdrawal could not be processed. Please contact our customer support."

                                          I receive this error when trying to request a withdrawal by bank wire or moneybookers.

                                          When contacted they responded:
                                          lol i have a same problem with moneybookers withdrawal now,unibet support is terrible,they doen't answer emails, phone line is always busy, live chat can't help and can't do anything So i filled out a sbr complaint form hope for help
                                          Comment
                                          • EBK
                                            SBR Rookie
                                            • 07-30-08
                                            • 40

                                            #91
                                            Always reply to emails within 24 hours.
                                            Always paid within a week maximum.

                                            Maybe I'm lucky...or maybe I'm simply an honest members

                                            IHMO Unibet is a B sportbooks. Low limit like other euro books (bet365,bwin) but all other things are fine.
                                            Comment
                                            • APK
                                              SBR High Roller
                                              • 11-23-06
                                              • 188

                                              #92
                                              Strange all these stories.
                                              Never had any problems with Unibet, I guess the local customer service for certain countries is a bit below par.
                                              Comment
                                              • gnss
                                                SBR Rookie
                                                • 12-13-07
                                                • 7

                                                #93
                                                Originally posted by gnss
                                                lol i have a same problem with moneybookers withdrawal now,unibet support is terrible,they doen't answer emails, phone line is always busy, live chat can't help and can't do anything So i filled out a sbr complaint form hope for help
                                                Problem solved. Finally i got paid today. thnx all
                                                Comment
                                                • the_fredrik
                                                  SBR Hustler
                                                  • 03-27-07
                                                  • 72

                                                  #94
                                                  For what it's worth, I have been withdrawing successfully to my bank account several times this month for >$2000 each.
                                                  Comment
                                                  • dwiks99
                                                    SBR Rookie
                                                    • 06-22-11
                                                    • 1

                                                    #95
                                                    Carefully uni bet is thief, they like to make a convoluted excuse. Yesterday I had 614 pounds to withdraw funds, I have sent all the requested document, but they closed my account
                                                    Comment
                                                    • lukahh
                                                      SBR Wise Guy
                                                      • 04-08-10
                                                      • 941

                                                      #96
                                                      welcome, nice 1st post.

                                                      to make it more balanced: i have recently received payment as normal within minutes to ewallet.
                                                      Comment
                                                      • PVO
                                                        SBR Hustler
                                                        • 06-12-11
                                                        • 97

                                                        #97
                                                        For me Unibet is one of the very few "no troubles" euro-bookmakers.

                                                        Not high limits, but this is the only little problem i ever had there. At least my account is active and is not limited to 2-5 euro max bet.

                                                        Support is ok. Payments are fine. Can't wish more from them.

                                                        Well. I heard different stories about Unibet. Hope your stories, guys, will have good final.
                                                        Comment
                                                        • jairocon
                                                          SBR Sharp
                                                          • 05-30-10
                                                          • 446

                                                          #98
                                                          I place my wagers at unibet fairly frequently and I've never had any problems.
                                                          Comment
                                                          • dikefale
                                                            SBR MVP
                                                            • 09-20-10
                                                            • 1017

                                                            #99
                                                            Me neither,but so many grudging about them.
                                                            I stop playing there.
                                                            Comment
                                                            • Stefan
                                                              SBR MVP
                                                              • 03-21-09
                                                              • 3480

                                                              #100
                                                              Unibet is one of the best european bookies. Sometimes they have problems with their promotion offers, but until now I have always get my offered bonus.
                                                              Comment
                                                              • zebras99
                                                                SBR Sharp
                                                                • 07-21-10
                                                                • 392

                                                                #101
                                                                Been playing with unibet for the last 4 years and I don't have a single complaint. Fash payouts + good odds and a pretty serious bookmaker so I'm sure everyone will get paid.
                                                                Comment
                                                                • miro0001
                                                                  SBR Rookie
                                                                  • 01-03-12
                                                                  • 1

                                                                  #102
                                                                  Hello, I'm from Slovakia, Unibet sent me some mails to verify my documents (one document I was unable to provide - the passport, it is not owned by me currently ), it takes longer as I thought (3weeks, but probably due to Christmas holidays), I did fear I will must to use your help, but today, Unibet did release all my withdrawals without problems, in amount of 3600euro, so Unibet is probably not so bad... Best regards and Happy New Year.
                                                                  Comment
                                                                  • viperxxl
                                                                    SBR Hustler
                                                                    • 10-14-10
                                                                    • 52

                                                                    #103
                                                                    complaint form is not valid for unibet, unibet does not cooperate with sbr
                                                                    Comment
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