1. #1
    ouzoun
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    Court orders bet365 to unrestrict customers

    Bet365 has been ordered to unrestrict the accounts of a group of users from the Spanish town of Caravaca de la Cruz. A Madrid court ruled last week that account restrictions were a form of discrimination and detrimental to consumers.
    See what the group was doing and how their lawyer acted: https://arbusers.com/index.php?topic...72179#msg72179

  2. #2
    MrSink
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  3. #3
    lonnie55
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    Not the first decision of that kind. Spain seems to be the most progressive country in terms of players' rights. I just wonder why you have to file a lawsuit every time this happens. Why does the legislative not implement a minimum bet rule in the first place?

  4. #4
    Optional
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    Quote Originally Posted by ouzoun View Post
    Bet365 has been ordered to unrestrict the accounts of a group of users from the Spanish town of Caravaca de la Cruz. A Madrid court ruled last week that account restrictions were a form of discrimination and detrimental to consumers.
    See what the group was doing and how their lawyer acted: https://arbusers.com/index.php?topic...72179#msg72179
    I wonder if this means no bookmaker operating with a Spanish license can restrict any account now?

  5. #5
    craftbrewer
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    Quote Originally Posted by Optional View Post
    I wonder if this means no bookmaker operating with a Spanish license can restrict any account now?
    If this is the case, then all bookmakers will escape from Spain soon
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  6. #6
    lonnie55
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    Quote Originally Posted by craftbrewer View Post
    If this is the case, then all bookmakers will escape from Spain soon
    If not, this would be the proof that books can make 'enough profit to survive' despite of such a rule

  7. #7
    Poisec
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    Court side bettors?

  8. #8
    hustledouble
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    Are they going to be allowed to limit or is that discrimination in Spain too? Seems important

  9. #9
    Optional
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    Quote Originally Posted by hustledouble View Post
    Are they going to be allowed to limit or is that discrimination in Spain too? Seems important
    I thought that was exactly what the case was talking about.

  10. #10
    hustledouble
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    Quote Originally Posted by Optional View Post
    I thought that was exactly what the case was talking about.
    Maybe it was? I didn't read the linked article. I thought I saw elsewhere it was about outright banning accounts but looks like it was just limits.

  11. #11
    ouzoun
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    It says it was both cases. Some accounts were limited, some accounts were closed. It says they will have more info soon.

  12. #12
    Camma23
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    any update from spanish users?

  13. #13
    tingasdt
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    Well, the situation remains the same.

    There are currently 3 judicial sentences in Spain in favor of restricted or limited players. All of them were reinstated and their account was terminated ... but again many of them have been expelled based on the latest changes to the T&C that have written new rules although equally ambiguous and abusive.


    The result is that the effect in general has not spread, but on the contrary, all the resolutions of pending court battles of new restricted players in the range of bookmakers will start again soon.

  14. #14
    newton0038
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    The language these T&Cs are written to be in favour of the house. House has zero interest in cutting anyone of us a cheque, hence the ambiguity of the " u can play here and win but if u do win we keep winning and send u packing" literally speaking. All government regulated shops/players need to held to Government drafted T&C where nobody is in the position to hold any advantage over the other, not just a copied from the internet T&C and amend it as the house sees fit. Any changes to the T&C can only come from the Government and would apply to all shops/players.

    Sick and tired of seeing books call out their T&C to fuk a player due to winning, which I though that was the model of business in a casino/sportsbook biz was to attract players to ur house to have the opportunity to win. Dont matter how much u win if u cant collect, house no different in it cant attratct players if know they aint getting paid
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  15. #15
    cerolo89
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    I am one of the guys who has been in the court against bet365. I wouldnīt have problem telling what happen by private but we have a confidencial agreemnt and think it could hurt me to make it public.
    The only think I can say is that we donīt have our accs without limits. So not as good as it showed at the beggining.
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  16. #16
    Atreyu666
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    edit: i did not want to write anything here, just a mistake.
    Last edited by Atreyu666; 05-25-20 at 09:57 AM.

  17. #17
    cerolo89
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    sorry I canīt send DMs so if someone want information you can send me your email / telegram by private message and will reply there.

  18. #18
    Alfie White
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    If I were you, I would keep all I know for myself given the circumstances. Don't share the info if you have signed some documentation as that can be backtracked to you.

  19. #19
    semibluff
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    Quote Originally Posted by cerolo89 View Post
    sorry I canīt send DMs so if someone want information you can send me your email / telegram by private message and will reply there.
    Be careful. Stay safe.

  20. #20
    lonnie55
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    Quote Originally Posted by Alfie White View Post
    If I were you, I would keep all I know for myself given the circumstances. Don't share the info if you have signed some documentation as that can be backtracked to you.
    Why wouldn't he be allowed to talk about some core facts about that case? Especially if the case is done, it shouldn't be a problem sharing some details as long as he doesn't disclose sensitive data. Yet I have no idea what he means by "confidential agreement". I had a court case in Belgium and I'm allowed and willing to share basically everything if someone is interested.

    @cerolo89: Is it an agreement between you and b365 or you and your lawyer?

  21. #21
    Alfie White
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    Well, if it is a NDA, even him sharing to 3rd party and then some 3rd 3rd 3rd party sharing to the world would compromise him, I would say? At least that is how I look at it, I might be completely wrong of course

  22. #22
    Camma23
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    Quote Originally Posted by lonnie55 View Post
    Why wouldn't he be allowed to talk about some core facts about that case? Especially if the case is done, it shouldn't be a problem sharing some details as long as he doesn't disclose sensitive data. Yet I have no idea what he means by "confidential agreement". I had a court case in Belgium and I'm allowed and willing to share basically everything if someone is interested.
    hi lonnie, your case in Belgium was betting related?

  23. #23
    cerolo89
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    Yes we had an agreement with b365 when we compromised to donīt share the details but they "broke" the agreement so I think not sharing any way I preferer to keep the details private.
    BTW sent you an email with the details.
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  24. #24
    lonnie55
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    Quote Originally Posted by Camma23 View Post
    hi lonnie, your case in Belgium was betting related?
    Yes, I sued two Belgian books, Goldenvegas.be and Circus.be, because of retroactively cancelled winnings. I lost the case after more than 3 years and decided to not appeal due to financial reasons and several differences between me and my lawyer. The court did not really look into the case, instead they were simply referring to the ToS of the books which stated that they were actually eligible to do what they did. So in hindsight, it was all a big waste of time and money.

  25. #25
    nerdyguy
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    Quote Originally Posted by lonnie55 View Post
    Yes, I sued two Belgian books, Goldenvegas.be and Circus.be, because of retroactively cancelled winnings. I lost the case after more than 3 years and decided to not appeal due to financial reasons and several differences between me and my lawyer. The court did not really look into the case, instead they were simply referring to the ToS of the books which stated that they were actually eligible to do what they did. So in hindsight, it was all a big waste of time and money.
    Going alone against them is just too hard..i went against one regional which even claimed i had no account with them on court(and i had all emails from them lol amd screenshots+payout slips which got in local shops) and ended same way..i gave up before even court decision lol..dmg was 50k which they took from me+lawyer expenses..

  26. #26
    lonnie55
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    I hear you, nerdy

    I'm just seriously considering going against b365 here in Germany as soon as they obtain their license, which should be the case in June 2021 at the latest.

    Since 2018 there is a new legal tool called Musterfeststellungsklage which sort of equals the class action as we know it from the US.

  27. #27
    ouzoun
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    Quote Originally Posted by lonnie55 View Post
    Especially if the case is done, it shouldn't be a problem sharing some details as long as he doesn't disclose sensitive data.
    That's is. The case is not yet done.

  28. #28
    ouzoun
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    It seems Bet365 is no longer accepting deposits and withdrawals from Skrill and Neteller accounts. The abuse they had from these e-wallets should be very big. Courts can order whatever they wish but there is a reality and this reality is f tough.

  29. #29
    satana
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    Quote Originally Posted by ouzoun View Post
    It seems Bet365 is no longer accepting deposits and withdrawals from Skrill and Neteller accounts.
    I think that's been the case for a while already.

  30. #30
    Meligra1
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    Quote Originally Posted by cerolo89 View Post
    sorry I canīt send DMs so if someone want information you can send me your email / telegram by private message and will reply there.
    And how to get your email or telegram?

  31. #31
    tristan
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    Quote Originally Posted by ouzoun View Post
    Bet365 has been ordered to unrestrict the accounts of a group of users from the Spanish town of Caravaca de la Cruz. A Madrid court ruled last week that account restrictions were a form of discrimination and detrimental to consumers.
    See what the group was doing and how their lawyer acted: https://arbusers.com/index.php?topic...72179#msg72179
    BET365 has been ordered to unrestrict the accounts of a group of users... But do they really care about it ?? I mean, the real question is: what will happen now if Bet365 continues limiting these players? Does justice have the means to apply its decisions??

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