Asianconnect - Fairexchange account permanently closed and 37k seized unfairly.

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  • Kz1988
    SBR Rookie
    • 03-12-14
    • 15

    #1
    Asianconnect - Fairexchange account permanently closed and 37k seized unfairly.
    Asianconnect customer since 2016, used various products/bookmakers/exchanges with them over the years.

    3.5 weeks ago opened a fair exchange account.

    Deposited 12k.

    After 4 days got a message that my account was suspended and was being investigated for a breach of their terms and conditions.

    Balance was 37k at that time (euros)

    Today they give me news that my account is permanently closed and funds seized due to "passing funds" which I assume means they claim I passed money from one account to another.

    Asianconnect in this time just said we wait for Upline, we wait for Upline, we wait for Upline, then today, Upline decision sir, final decision sorry sir etc etc.

    I plan to put this all over twitter etc, as effectively asianconnect are encouraging their customers to put money into somewhere that is completely unsafe/criminal. I don't see how I can get paid the money now as there is nowhere I can appeal to but I thought I'd write here first to see if anyone has any advice.

    By the time I'm finished with them will make sure they lose out in more than 37k in lost custom (damage to their reputation) at least!
  • littlekona
    SBR Hall of Famer
    • 11-19-15
    • 5242

    #2
    Originally posted by Kz1988
    Asianconnect customer since 2016, used various products/bookmakers/exchanges with them over the years.

    3.5 weeks ago opened a fair exchange account.

    Deposited 12k.

    After 4 days got a message that my account was suspended and was being investigated for a breach of their terms and conditions.

    Balance was 37k at that time (euros)

    Today they give me news that my account is permanently closed and funds seized due to "passing funds" which I assume means they claim I passed money from one account to another.

    Asianconnect in this time just said we wait for Upline, we wait for Upline, we wait for Upline, then today, Upline decision sir, final decision sorry sir etc etc.

    I plan to put this all over twitter etc, as effectively asianconnect are encouraging their customers to put money into somewhere that is completely unsafe/criminal. I don't see how I can get paid the money now as there is nowhere I can appeal to but I thought I'd write here first to see if anyone has any advice.

    By the time I'm finished with them will make sure they lose out in more than 37k in lost custom (damage to their reputation) at least!
    before you do anything against AC88 if you are truly innocent file a complaint with SBR as they have good communications with them....Many of us Innocent punters have been through investigations by upline and all have been resolved positively though some have taken a few weeks....
    Comment
    • PunterLog
      SBR Rookie
      • 02-22-19
      • 48

      #3
      What does "Passing funds" mean exactly?

      Can someone explain this?
      Comment
      • Kz1988
        SBR Rookie
        • 03-12-14
        • 15

        #4
        They suggest I have two accounts maybe and pass funds from one to another, like money laundering or something?
        Comment
        • Alfie White
          SBR Wise Guy
          • 09-02-17
          • 680

          #5
          Funds passing is incident where one customer posts an offer for an outcome that will never happen in certain event (like over 6.5 goals in a tight match) and the other side backs that offer - pure loss and "moves" the funds to other person in that manner. I put maybe not-so-good example, but you get the idea.

          It can be in other sports as well.

          Kz, can you please tell us your bet history?
          Comment
          • Kz1988
            SBR Rookie
            • 03-12-14
            • 15

            #6
            I mean I placed loads of bets over the 4 days. All on tennis mostly on atp/wta few challenger matches. What betting history you want?

            Can post my downloaded betting statement here maybe... have nothing to hide.
            Comment
            • Alfie White
              SBR Wise Guy
              • 09-02-17
              • 680

              #7
              Did you have any "extreme" bets like super high odds or super low odds? Either back or lay?
              You can maybe post the list of bets on pastebin.com and share the link here possibly and we can look at it.
              Comment
              • Kz1988
                SBR Rookie
                • 03-12-14
                • 15

                #8
                I had a range of bets, some low odds lays. Nothing absurd or different to how I'd normally bet.
                Comment
                • Kz1988
                  SBR Rookie
                  • 03-12-14
                  • 15

                  #9
                  Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
                  Comment
                  • littlekona
                    SBR Hall of Famer
                    • 11-19-15
                    • 5242

                    #10
                    Originally posted by Kz1988
                    I had a range of bets, some low odds lays. Nothing absurd or different to how I'd normally bet.
                    Ty for posting them...Betfair security can detect very easily passing of funds...kinda of like its easy to catch colluding in poker now a days
                    Comment
                    • littlekona
                      SBR Hall of Famer
                      • 11-19-15
                      • 5242

                      #11
                      the odds and bets placed seem to be in line to how many big lay bettors play....I am no expert in tennis though but i see no real issues with betting pattern, odds or amount bet

                      are you lifetime winner or loser with Fair exchange? and how much if winner
                      Last edited by littlekona; 08-28-19, 09:14 AM.
                      Comment
                      • Kz1988
                        SBR Rookie
                        • 03-12-14
                        • 15

                        #12
                        Fair exchange are 'powered by Betfair' what exactly does this mean?
                        Comment
                        • Kz1988
                          SBR Rookie
                          • 03-12-14
                          • 15

                          #13
                          Originally posted by littlekona
                          Ty for posting them...Betfair security can detect very easily passing of funds...kinda of like its easy to catch colluding in poker now a days
                          Can assure you no funds were knowingly passed between accounts. They invented a reason to keep my funds as far as I can see. It took them 3.5 weeks to do so.
                          Comment
                          • littlekona
                            SBR Hall of Famer
                            • 11-19-15
                            • 5242

                            #14
                            Originally posted by Kz1988
                            Fair exchange are 'powered by Betfair' what exactly does this mean?
                            a white label of betfair...payout odds the same
                            Comment
                            • Alfa1234
                              SBR MVP
                              • 12-19-15
                              • 2722

                              #15
                              Originally posted by Kz1988
                              Fair exchange are 'powered by Betfair' what exactly does this mean?
                              It means they simply copy the betfair odds and liquidity and every time you place a bet, your bet is actually (at least partially, depending on how they operate and probably if you are a winning account or not) placed on Betfair instantly.
                              Comment
                              • littlekona
                                SBR Hall of Famer
                                • 11-19-15
                                • 5242

                                #16
                                Originally posted by Kz1988
                                Can assure you no funds were knowingly passed between accounts. They invented a reason to keep my funds as far as I can see. It took them 3.5 weeks to do so.
                                my advise is to stop posting now and file a complaint w SBR and PM Optional (Mod) If you are innocent posting will not help and can even hurt case....Then update post in a week or if any developments occur
                                Comment
                                • Optional
                                  Administrator
                                  • 06-10-10
                                  • 60929

                                  #17
                                  Please send in a Sportsbook Complaint form and we will try to find out more for you.

                                  .
                                  Comment
                                  • Craig22
                                    SBR Sharp
                                    • 01-14-16
                                    • 369

                                    #18
                                    Originally posted by littlekona
                                    before you do anything against AC88 if you are truly innocent file a complaint with SBR as they have good communications with them....Many of us Innocent punters have been through investigations by upline and all have been resolved positively though some have taken a few weeks....
                                    How can one do anything illegal on an exchange?
                                    Comment
                                    • Alfie White
                                      SBR Wise Guy
                                      • 09-02-17
                                      • 680

                                      #19
                                      At least try to read the full thread - funds passing incident suspicion.
                                      Comment
                                      • PunterLog
                                        SBR Rookie
                                        • 02-22-19
                                        • 48

                                        #20
                                        AC are closing all Fairexchange accounts.

                                        Comment
                                        • littlekona
                                          SBR Hall of Famer
                                          • 11-19-15
                                          • 5242

                                          #21
                                          Originally posted by PunterLog
                                          AC are closing all Fairexchange accounts.

                                          that's too bad as the site had good functionality and no delays like Orbitx...Until AC88 gets another white label that runs smooth like 9wickets did the best option is Winfair/Mountbet through odsy88. So far with limited use of onlt few months they have been very good 8 withdrawals btc all done in 10 mins or less
                                          Comment
                                          • PunterLog
                                            SBR Rookie
                                            • 02-22-19
                                            • 48

                                            #22
                                            Originally posted by littlekona
                                            that's too bad as the site had good functionality and no delays like Orbitx...Until AC88 gets another white label that runs smooth like 9wickets did the best option is Winfair/Mountbet through odsy88. So far with limited use of onlt few months they have been very good 8 withdrawals btc all done in 10 mins or less
                                            AC should simply start a white label of their own instead of relying on third parties. Makes sense in the long-term.
                                            Comment
                                            • littlekona
                                              SBR Hall of Famer
                                              • 11-19-15
                                              • 5242

                                              #23
                                              Originally posted by PunterLog
                                              AC should simply start a white label of their own instead of relying on third parties. Makes sense in the long-term.
                                              Is asianodds their own? I am big fan of AC88 and it's a blessing to have the exchanges for me BUT they really need to get this figured out or get ORBITX to improve the mobil and functionality of the desktop...I just have to much stress using Orbitx with all the spinning and delays
                                              Comment
                                              • Craig22
                                                SBR Sharp
                                                • 01-14-16
                                                • 369

                                                #24
                                                [QUOTE=littlekona;28857567]Is asianodds their own? I am big fan of AC88 and it's a blessing to have the exchanges for me BUT they really need to get this figured out or get ORBITX to improve the mobil and functionality of the desktop...I just have to much stress using Orbitx with all the spinning and delays[/QUO

                                                This guy just got screwed using this scam exchange. Seems like Asian Connect is taking his side which they should. I agree, would be nice if they set up their own bet fair clone though highly doubt it.
                                                Comment
                                                • Alfie White
                                                  SBR Wise Guy
                                                  • 09-02-17
                                                  • 680

                                                  #25
                                                  After what happened with Matchbook, OX and FE? Betfair would never want ANY action from AC88 and I can't imagine any other Betfair whitelabel partner "teaming" up with AC ever again.

                                                  Yes, Kona, I know AC88 is A+++++++++++++ book and that you jizz on the mention of their name, it is fine.
                                                  Comment
                                                  • PunterLog
                                                    SBR Rookie
                                                    • 02-22-19
                                                    • 48

                                                    #26
                                                    Originally posted by Alfie White
                                                    After what happened with Matchbook, OX and FE? Betfair would never want ANY action from AC88 and I can't imagine any other Betfair whitelabel partner "teaming" up with AC ever again.

                                                    Yes, Kona, I know AC88 is A+++++++++++++ book and that you jizz on the mention of their name, it is fine.
                                                    There are quite a few mistakes in your post.

                                                    1) AC wasn't the only broker who stopped providing Matchbook accounts. Betinasia and PT have also stopped providing it. As far as i know, Sportmarket is the only broker that's providing matchbook accounts now.

                                                    2) OX? I think you meant 9wickets. That was due to the article on FT. This was a blow to AC, i agree.

                                                    3) FX - It's pretty clear to me that AC sided with the customer in the dispute and FX wasn't willing to provide more details as to why they seized 37K. If anything, it makes FX look bad here.
                                                    Comment
                                                    • Alfie White
                                                      SBR Wise Guy
                                                      • 09-02-17
                                                      • 680

                                                      #27
                                                      1) What is your opinion, why did that happen like that?

                                                      2) No, I meant OrbitX, AC has been giving OX for years; then they moved to 9W; then to FE.

                                                      3) Do you really think AC would "side" with the customer and lose massive business in terms of offering FE? You are in deep waters here as your understanding is not very pinpoint precise. I think AC would do all they can to return the funds, but given that MB, OX, 9W and now FE closed the door to AC, that, TO ME, means AC's business is not welcome anymore given their practices that have been brought to the public via FT.

                                                      Again, I feel like BF is forbidding any white-label partner to offer access to AC given the FT and white-label issues that have happened in the past.
                                                      Comment
                                                      • littlekona
                                                        SBR Hall of Famer
                                                        • 11-19-15
                                                        • 5242

                                                        #28
                                                        Originally posted by Alfie White
                                                        1) What is your opinion, why did that happen like that?

                                                        2) No, I meant OrbitX, AC has been giving OX for years; then they moved to 9W; then to FE.

                                                        3) Do you really think AC would "side" with the customer and lose massive business in terms of offering FE? You are in deep waters here as your understanding is not very pinpoint precise. I think AC would do all they can to return the funds, but given that MB, OX, 9W and now FE closed the door to AC, that, TO ME, means AC's business is not welcome anymore given their practices that have been brought to the public via FT.

                                                        Again, I feel like BF is forbidding any white-label partner to offer access to AC given the FT and white-label issues that have happened in the past.
                                                        if Orbitx was fixed to run like 9wickets desktop and mobil site did that would solve all problems as Orbitx has most markets...That one article really messed up AC88 up...Wonder if betfair will be offered in Iowa, Indiana and Illinois soon

                                                        BTW yes I jizzzz all over the exchanges need em bad for UK races as usa tote odds are awful
                                                        Comment
                                                        • dealer wins
                                                          SBR Wise Guy
                                                          • 02-03-09
                                                          • 816

                                                          #29
                                                          All this industry wide shit and having to use agents because governments wont let their citizens spend their hard earned money on what they want too.
                                                          Comment
                                                          • littlekona
                                                            SBR Hall of Famer
                                                            • 11-19-15
                                                            • 5242

                                                            #30
                                                            Originally posted by dealer wins
                                                            All this industry wide shit and having to use agents because governments wont let their citizens spend their hard earned money on what they want too.
                                                            Right....I can own weapons of war and as much ammunition as i want BUT not make a Bet legally....USA Dems and Republicans all BS...They are all for personal freedom as long as its one they agree with
                                                            Comment
                                                            • thespeculator
                                                              SBR MVP
                                                              • 09-09-08
                                                              • 2999

                                                              #31
                                                              Originally posted by littlekona
                                                              Right....I can own weapons of war and as much ammunition as i want BUT not make a Bet legally....USA Dems and Republicans all BS...They are all for personal freedom as long as its one they agree with
                                                              Well said. All parties are just like wrestling work. Put on a show , but on the same side
                                                              Comment
                                                              • Optional
                                                                Administrator
                                                                • 06-10-10
                                                                • 60929

                                                                #32
                                                                Originally posted by Alfie White
                                                                1) What is your opinion, why did that happen like that?

                                                                2) No, I meant OrbitX, AC has been giving OX for years; then they moved to 9W; then to FE.

                                                                3) Do you really think AC would "side" with the customer and lose massive business in terms of offering FE? You are in deep waters here as your understanding is not very pinpoint precise. I think AC would do all they can to return the funds, but given that MB, OX, 9W and now FE closed the door to AC, that, TO ME, means AC's business is not welcome anymore given their practices that have been brought to the public via FT.

                                                                Again, I feel like BF is forbidding any white-label partner to offer access to AC given the FT and white-label issues that have happened in the past.
                                                                They still have OrbitX. It was 9wickets removed after the Financial Times article about them.

                                                                So I doubt it is anything to do with betfair directly.


                                                                I thought it appeared like AC dropped this Fairexchange mob due to this player complaint too. I have not spoken to them about it and don't know any more than anyone else here though.
                                                                .
                                                                Comment
                                                                • Kz1988
                                                                  SBR Rookie
                                                                  • 03-12-14
                                                                  • 15

                                                                  #33
                                                                  Originally posted by Optional
                                                                  Please send in a Sportsbook Complaint form and we will try to find out more for you.

                                                                  https://www.sportsbookreview.com/sportsbook-complaint/
                                                                  Thanks, have finally done so. No further news from asianconnect about it currently.
                                                                  Comment
                                                                  • jjgold
                                                                    SBR Aristocracy
                                                                    • 07-20-05
                                                                    • 388189

                                                                    #34
                                                                    please stay away from 3rd party sites

                                                                    ZERO REGULATION
                                                                    Comment
                                                                    • Alfie White
                                                                      SBR Wise Guy
                                                                      • 09-02-17
                                                                      • 680

                                                                      #35
                                                                      please stop posting

                                                                      ZERO SENSE
                                                                      Comment
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