After betting on BetDSI for over 2 months and having made several large deposits in that time, I made two deposits on consecutive days totaling around $27,000. Two days later, my wagering limits were reduced to $500 maximum win per bet. I now have over $30,000 in my account that is tied up and betDSI is forcing me to clear the rollover of the bonuses associated with my account in order to simply withdraw the cash balance of my account. The bonuses themselves are predatory and were a mistake to take, but the fact that they decided to reduce my limits immediately after I made two large deposits seems incredibly unethical to me and a clear attempt to tie up my money on their site.
I spoke with their support multiple times since this happened, simply requesting that my bonuses be canceled since they clearly do not want to have me as a customer and asking them to allow me to withdraw my cash balance if they are going to reduce my limits to a measly $500 but they refused. They are requiring me to clear bonuses with a total rollover of over $238,000 in order to withdraw, and refuse to cancel the bonuses even though I haven't received any money from any of the bonuses associated with my account. The fact that they reduced my limits 2 days after I made two big deposits seems to me to be a clear bait and switch and attempt to tie up my funds in hard to clear bonuses. I would also like to mention that I am have currently lost over $17,000 in the two months I have been betting on BetDSI which makes it even more frustrating that they are trying to tie up my funds.
Any advice or input is appreciated, I also just wanted to make my situation known as a warning to other players about BetDSI. From looking at some other threads it seems like I am not alone in having issues with this book.