Never deposit a single penny on the "bookmaker" BETCRUISE.COM

**UglyTruth777** · 11-12-18, 05:08 AM

I am waiting for my money from 17th oct. No money no any reply.

**shari91** · 11-12-18, 05:27 AM

Unfortunately there seem to be quite a few complaints about BetCruise with two going back to July and much earlier than that in other cases. You can always try to submit a complaint form here if you haven't already although I'm not sure how cooperative they'll be with SBR. Definitely keep hassling them though with the slight hope that between that and your posting here they finally decide to pay. But please always investigate a sportsbook in the future before giving them a cent as you should be able to enjoy your winnings. Not stress about them. Here's the link to the complaint form if you need it http://www.sportsbookreview.com/sportsbook-complaint/

**lonnie55** · 11-12-18, 11:02 AM

The scam risk at BC books is almost 5 times higher than at non-BC books in my experience (27,8% vs 5,7%; total no. of books: 265; no. of BC books: 54).

**Willisme** · 11-12-18, 10:27 PM

Originally posted by lonnie55

The scam risk at BC books is almost 5 times higher than at non-BC books in my experience (27,8% vs 5,7%; total no. of books: 265; no. of BC books: 54).

What I can not explain to myself is how can they steal so many people with impunity? Do not these companies have to comply with any law??

**UglyTruth777** · 11-13-18, 03:51 AM

Originally posted by lonnie55

The scam risk at BC books is almost 5 times higher than at non-BC books in my experience (27,8% vs 5,7%; total no. of books: 265; no. of BC books: 54).

265 clones of BC !!! OMG !!! It is easier for them to pay you an allowance or pension than to allow you to play with them.

**UglyTruth777** · 11-13-18, 04:08 AM

Originally posted by Willisme

What I can not explain to myself is how can they steal so many people with impunity? Do not these companies have to comply with any law??

These are the realities of today, now there are about 10 bookmakers where your money is safe, the rest can do what they want and with absolute impunity and without consequences for them. Anyone can to open not expensive site,to buy software BC, buy the cheapest and clown license Curacao and become a scammer.

**lonnie55** · 11-13-18, 05:39 AM

Originally posted by UglyTruth777

265 clones of BC !!! OMG !!! It is easier for them to pay you an allowance or pension than to allow you to play with them.

You've got me wrong. I used 265 books in total including 54 books with BC software. Only 12 of 211 non-BC books were a scam (5.7%) whilst 15 of 54 of BC books confiscated my money or voided bets post-match (27.8%). Again, this is my personal experience. I have to add that some books that have proven to be a scam like Betcruise, Bet2u, Betsupremacy, Campeonbet, Noxwin, Flamantis and others are not tagged as a scam in my list. If I considered these books as a scam as well then the ratio would be close to 40%.

**Motorhead11** · 11-15-18, 04:34 AM

Originally posted by lonnie55

You've got me wrong. I used 265 books in total including 54 books with BC software. Only 12 of 211 non-BC books were a scam (5.7%) whilst 15 of 54 of BC books confiscated my money or voided bets post-match (27.8%). Again, this is my personal experience. I have to add that some books that have proven to be a scam like Betcruise, Bet2u, Betsupremacy, Campeonbet, Noxwin, Flamantis and others are not tagged as a scam in my list. If I considered these books as a scam as well then the ratio would be close to 40%.

Lonnie, can you name the BTC books that scammed you? I am new on btc books and knowing which books to avoid will definitely help

**lonnie55** · 11-15-18, 05:45 AM

Originally posted by Motorhead11

Lonnie, can you name the BTC books that scammed you? I am new on btc books and knowing which books to avoid will definitely help

You mean BTC or BC? As far as BTC books are concerned I only used Cloudbet and Sportsbet.io. Both paid but I would only recommend Cloudbet because of instant payouts, wide range and no verification. Sportsbet has not that wide range and asked for webcam verification and other weird stuff at some point.

**Motorhead11** · 11-15-18, 07:19 AM

Originally posted by lonnie55

You mean BTC or BC? As far as BTC books are concerned I only used Cloudbet and Sportsbet.io. Both paid but I would only recommend Cloudbet because of instant payouts, wide range and no verification. Sportsbet has not that wide range and asked for webcam verification and other weird stuff at some point.

Apologies, thought BC books was referring t BTC books. Now i realize that you was referring to Betconstruct. Thx anyways mate

**lonnie55** · 11-15-18, 07:30 AM

Originally posted by Motorhead11

Apologies, thought BC books was referring t BTC books. Now i realize that you was referring to Betconstruct. Thx anyways mate

These are the only ones I would whitelist:

lopoca
jokerbet.es
starcasino.be
royal panda
lvbet
energybet
volt casino
bonkersbet
olybet.eu

Lopoca Austrian-based with a good reputation and many years of payout history. Jokerbet from Spain with national license and landbased shops. Starcasino from Belgium with offline casinos and betting shops. Royal Panda focused on UK but accepting players from most countries, promoted on oddschecker.com which is part of Perform Group (Soccerway, DAZN). Bonkersbet a newcomer, seeking for a German license, they have a rep answering your questions in the German forum Wettforum.info. And all the others solid, too. Some of them paid me a 5-digit amount without delays before they limited me.

**laguna78** · 11-26-18, 08:06 AM

Hi!

What about this issue currently?

Did you received it?

**Willisme** · 11-27-18, 11:28 PM

Hi Laguna78 !

1 month after my withdrawal request, my money has still not been credited, I have never received any response to my emails, and online chat's agents still answer to my requests with the 2 same stock answers in loops like bots.

Again, never deposit a single penny on this thiefs website. I understood that I will never see my 2418 €, I truly hope that my testimony will serve to other people not to be ripped off.

**Grumsi** · 11-28-18, 06:31 AM

Originally posted by Willisme

Hi Laguna78 !

1 month after my withdrawal request, my money has still not been credited, I have never received any response to my emails, and online chat's agents still answer to my requests with the 2 same stock answers in loops like bots.

Again, never deposit a single penny on this thiefs website. I understood that I will never see my 2418 €, I truly hope that my testimony will serve to other people not to be ripped off.

So you are just willing to give up your money to the criminals? Is there really no hope for you to get that money back?

**harald** · 11-28-18, 10:58 AM

It is worrying that there are so many complaints about Betcruise don't paying.
I deposited there a year ago, I have might try to withdraw, but how come this bookie is C rated?With many recent complaints certainly rating should be lower? At least I think that also C rated books should pay and be rather safe.

**lonnie55** · 11-28-18, 11:06 AM

Originally posted by harald

It is worrying that there are so many complaints about Betcruise don't paying.
I deposited there a year ago, I have might try to withdraw, but how come this bookie is C rated?With many recent complaints certainly rating should be lower? At least I think that also C rated books should pay and be rather safe.

Not even A rated books consistently pay as you can see here in the forum

**harald** · 11-28-18, 11:38 AM

Of course not, but often with A rated books it is one person having problems and it can be some unclear circumstances.
I think every now and then it is complaints about Betcruise (of course I cannot know the background of things in each case) also in other forums than this.

I been betting for a long time and never have had any payout problems with A or B rated bookies. Only payout problems with C rated bookies have been when the suddenly got problems and been downgraded ( I do not remember what rating Pointbet had, think it was high rated before rather sudden problems).

**lonnie55** · 11-28-18, 11:46 AM

Originally posted by harald

Of course not, but often with A rated books it is one person having problems and it can be some unclear circumstances.
I think every now and then it is complaints about Betcruise (of course I cannot know the background of things in each case) also in other forums than this.

I been betting for a long time and never have had any payout problems with A or B rated bookies. Only payout problems with C rated bookies have been when the suddenly got problems and been downgraded ( I do not remember what rating Pointbet had, think it was high rated before rather sudden problems).

Okay, then stop betting with C rated books

**lonnie55** · 11-28-18, 11:48 AM

C in credit ratings means "very risky"

**harald** · 11-28-18, 11:57 AM

As most people knows C bookies has some benefits comparing to A rated bookies , reliability is not one but I think it is apparent for most why also C rated bookies are useful. I have seldom had payout problems with C rated bookies, a couple of times indeed, the example Pointbet is some years back, maybe lonnie55 remembers Pointbet.
My point was that I hope I could trust C rated bookies at least as long as they are rated C. I did not need any advice of what bookies to use, I can decide it myself.

**harald** · 11-28-18, 12:09 PM

I think C rated is about some risk. D rated is very risky. In my opinion many of C rated books are reliable.
I would like to hear of people that have got fast and easy withdrawals from Betcruise. Now is written just negative things.
Made a withdrawal myself to check things out.

**Willisme** · 11-29-18, 03:41 AM

Originally posted by Grumsi

So you are just willing to give up your money to the criminals? Is there really no hope for you to get that money back?

It literally kills me but what more can I do?
I have filled in the SBR complaint form but, for the moment, I have not received any feedback. It does not really surprise me because I think that, like me, they literally run into a wall when it comes to contacting this bookmaker. Their contact service is only an illusion. Online chat agents simply repeat in loop "For this issue please contact info@betcruise.com", and no one ever answers when you write to this email address. About the phone number, you always fall on a voice mail that will invite you to leave your details, but even if you leave a message with your details every day, no one will ever call you back.

As I said, I really do not understand that this kind of society can exist since 2007 without being worried about the law with this kind of action. If anyone here knows a successful lawyer to help me in this case, I will be delighted. But alone, I do not know what to do.

**jjgold** · 11-29-18, 06:36 AM

most of these books are garage book meaning they operate out of garages and just a scam

The player has to take responsibility in these cases for not doing research

I would never ever play at even C books now,,,B books I take a very very long look

I have always been a pioneer book type and never once got screwed

**harald** · 12-01-18, 04:15 AM

Did a withdrawal request, asked first what documents they want. So I sent really good copies of required documents. They promised me answer in 24 hours, I thought this is to good to be true. Today I contacted the customer service, but now the customer service can't tell me anything anymore, they just say that I should mail them. I will wait of course a little but does not seem good.

**harald** · 12-05-18, 08:26 AM

One week since withdrawal. First they did not accept my utility bill, surprisingly they accepted the other one. After a week no sigh of money though, ok did not wait for a fast and painless withdrawal.
Customerservice have not helped one bit since withdrawal request, just repeating that I should mail the right department. Did not wait for a painless and fast withdrawal. Most C rated books do pay in one week.

**UglyTruth777** · 12-05-18, 09:14 AM

One week ??? I am waiting for my money from 17th oct. No money no any reply.

**harald** · 12-05-18, 09:19 AM

I wrote that most C rated books pay in one week, ie books that should be C rated.

**harald** · 12-05-18, 02:52 PM

I hope everyone that has not got payed has made a complaint about them.
I got an answer with mail that they are "investigating" why I haven't been paid. But these delays are the oldest trick in the book that rotten books have. I give the a couple of days to "investigate" then I do my complaint.

**leks** · 12-28-18, 03:51 PM

I am also waiting for my money from 12.12.18

**harald** · 12-28-18, 04:43 PM

Well the awful Betcruise really did a payment to one player, feels unreal. Majority is not payed of course.

**Optional** · 12-28-18, 11:48 PM

Originally posted by leks

I am also waiting for my money from 12.12.18

Please shoot in a complaint form with your account details Leks https://www.sportsbookreview.com/sportsbook-complaint/

There are quite a few others with the same problem right now.

As Harald said, there has been one recent payment report, from a request made on 27th November.

**leks** · 01-18-19, 07:45 AM

Thanks. Betcruise paid money

**harald** · 01-18-19, 07:54 AM

Originally posted by leks

Thanks. Betcruise paid money

Feels almost unreal, and so fast just over one month!Was it a big amount and which was the way they payed?

**leks** · 01-22-19, 02:26 AM

small amont 200 usd, but I still have money in my account that I want to withdraw