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Neteller is advertising 1xbet

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  • lonnie55
    SBR MVP
    • 04-08-16
    • 2689

    #1
    Neteller is advertising 1xbet
    I thought I read they stopped collaboration with these fraudsters or at least stopped to advertise them

    just logged into my Neteller account and saw this:


  • tercja5
    SBR High Roller
    • 08-12-18
    • 102

    #2
    Skrill also advertises cheaters with 1xbet
    Comment
    • Alfa1234
      SBR MVP
      • 12-19-15
      • 2722

      #3
      Neteller has never had any problem putting money before the well being of their users. Ever since they implemented a 2.5% deposit fee last month, which I should pay so they are able to take another 4% of that money when I tranfer it to a book...I stopped using them completely. I already used them much less when their fees went up last year, but with that they crossed the line completely.

      There is evidence of them sharing user data with bookies as well, no self respecting company would ever share user data with a third party without the user's permission. I don't trust them at all anymore.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 61390

        #4
        I remember when I first started online sportsbetting, Moneybookers/Skrill/Neteller adverts were the first place I looked for trustworthy books.

        I think MANY people think an advert on their sites is an endorsement that says the book is safe, as of course their payment processor knows...
        .
        Comment
        • moojoo
          SBR Wise Guy
          • 09-02-16
          • 938

          #5
          I dont trust Neteller nor Skrill anymore.
          All they become is bulgarian fraudsters powerde my paysafe...

          I use only Ecopayz nowdays.
          Comment
          • ouzoun
            SBR Sharp
            • 10-21-12
            • 322

            #6
            Neteller will understand what 1xbet is when they skip the first payment.
            Comment
            • Ruifgalmeida
              SBR MVP
              • 04-23-08
              • 2024

              #7
              Originally posted by Optional
              I remember when I first started online sportsbetting, Moneybookers/Skrill/Neteller adverts were the first place I looked for trustworthy books.

              I think MANY people think an advert on their sites is an endorsement that says the book is safe, as of course their payment processor knows...
              They always had shady books and casinos on their promotions.
              Comment
              • Ruifgalmeida
                SBR MVP
                • 04-23-08
                • 2024

                #8
                1xbet are on the rise, even people knowing that they are a scam, in Europe they advertise everywhere even in big games in England and Italy.
                You don't have to be a genius to know that they are a scam, just by looking at their layout, reduce juice with a 100 % bonus lol.
                Last edited by Ruifgalmeida; 11-10-18, 09:14 AM.
                Comment
                • lonnie55
                  SBR MVP
                  • 04-08-16
                  • 2689

                  #9
                  Originally posted by Ruifgalmeida
                  1xbet are on the rise, even people knowing that they are a scam, in Europe they advertise everywhere even in big games in England and Italy
                  It shows the huge growth potential although it often seems like the market is saturated. People do not care about negative reviews in the betting industry as much as they care when they buy a product on amazon or from a seller on ebay. If a product on amazon has a rating below of 4.25 or a ebay seller a rating below 99% it has a significant impact on the sales figures. But does any new customer care about the D- rating at SBR or the many scam accusations you find on google?

                  It shows sports betting is a completely different product. People are attracted by advertisements and make the common mistake of believing a company is the more reliable the more advertisements it makes. 1xbet has the earliest markets, the biggest pre and live range, huge promotion/bonus offers. These factors also attract people. Given that >98% of players are losing in the long run means >98% of the players have no reason to complain, at least not in terms of payments. The average Joe either doesn't look for reviews or doesn't care about it. Maybe sites like truspilot where almost every company has a negative rating are responsible for a dilution of negative reviews in general. Would you consider paypal a scam? No? Then google 'trustpilot paypal'. You will think you read about a scam. Masses of negative reviews. At second glance it's logical. Would you write a positive review if you never had an issue with PayPal? Probably not. So if only one in a thousand customers had a negative experience and shares it on trustpilot it's no surprise this creates a distorted picture of reality. Would anyone of us care about these negative reviews? Probably not. We also have to keep in mind there are many fake reviews nowadays. So maybe reviews and ratings lost importance in certain areas IDK.

                  Anyway, 1xbet seems to be successful with its scheme and that is a slap in the face for every player that has been scammed because it's their confiscated winnings that are used for advertisements, sponsorships and testimonials.
                  Comment
                  • tercja5
                    SBR High Roller
                    • 08-12-18
                    • 102

                    #10
                    Skrill has already been publishing the book for a long time - it is not very expensive
                    Comment
                    • tercja5
                      SBR High Roller
                      • 08-12-18
                      • 102

                      #11
                      Skrill has already been publishing the book for a long time - it is not very expensive<br>
                      Comment
                      • JaimeMiro
                        SBR MVP
                        • 03-14-17
                        • 2515

                        #12
                        No longer use Neteller; unreal fees. Used to be high on them for the 3 to 5 minute withdrawals from Pinnacle Sports. Also had their Debit Card which they cancelled. Accepts BTC but can't send it to you. Just another pyramid scheme
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 61390

                          #13
                          Originally posted by Ruifgalmeida
                          They always had shady books and casinos on their promotions.
                          I agree.
                          .
                          Comment
                          • lonnie55
                            SBR MVP
                            • 04-08-16
                            • 2689

                            #14
                            Originally posted by Ruifgalmeida
                            They always had shady books and casinos on their promotions.
                            Originally posted by Optional
                            I agree.
                            For example?

                            Lately I rather had the impression Neteller/Skrill/PSC would select their promoted sites more carefully. Many sites don't offer Neteller, Skrill or PSC anymore, that was the reason why I registered with Ecopayz. Earlier days almost every site offered Neteller or Skrill so I thought they established higher standards a while ago. But with that 1xbet ad my thought proved to be wrong anyway...
                            Comment
                            • Optional
                              Administrator
                              • 06-10-10
                              • 61390

                              #15
                              Originally posted by lonnie55



                              For example?

                              Lately I rather had the impression Neteller/Skrill/PSC would select their promoted sites more carefully. Many sites don't offer Neteller, Skrill or PSC anymore, that was the reason why I registered with Ecopayz. Earlier days almost every site offered Neteller or Skrill so I thought they established higher standards a while ago. But with that 1xbet ad my thought proved to be wrong anyway...
                              I don't use them anymore. Think Skrill is borderline criminals and been saying same for 6 or 8 years or more.


                              But when I was a newbie I thought Moneybookers and Neteller adverts were safe... but soon found out whatever was the biggest fly by night looking scam book around at any moment in time was always high on the list of ads.

                              And it obviously hasn't changed too much with a 1xbet advert there now.

                              Do you disagree with this?
                              .
                              Comment
                              • lonnie55
                                SBR MVP
                                • 04-08-16
                                • 2689

                                #16
                                Originally posted by Optional
                                Do you disagree with this?
                                I can't really say. TBH I never really noticed the advertising. Besides I have not much to complain about Neteller or Skrill/MB (using both sites since 2011).
                                Comment
                                • dealer wins
                                  SBR Wise Guy
                                  • 02-03-09
                                  • 816

                                  #17
                                  I really dont understand their business reason for introducing upload fees.

                                  These fees will stop most punters, arbers from using them, and they make so much from merchant fees.

                                  I used to put 5 figures through Skrill every month, now its nil. That will cost them £800 MINIMUM in merchant fees for trying to get £200 in upload fees from me which they also wont get as I refuse to use them.

                                  Dont get it at all.
                                  Comment
                                  • Optional
                                    Administrator
                                    • 06-10-10
                                    • 61390

                                    #18
                                    Originally posted by lonnie55
                                    I can't really say. TBH I never really noticed the advertising. Besides I have not much to complain about Neteller or Skrill/MB (using both sites since 2011).
                                    Yeah ads don't affect me much anymore either.

                                    But I can understand why some people look at Neteller adverts like an endorsement and mean more than other placements.
                                    .
                                    Comment
                                    • Alfa1234
                                      SBR MVP
                                      • 12-19-15
                                      • 2722

                                      #19
                                      Originally posted by dealer wins
                                      I really dont understand their business reason for introducing upload fees.

                                      These fees will stop most punters, arbers from using them, and they make so much from merchant fees.

                                      I used to put 5 figures through Skrill every month, now its nil. That will cost them £800 MINIMUM in merchant fees for trying to get £200 in upload fees from me which they also wont get as I refuse to use them.

                                      Dont get it at all.
                                      Agree 100% and you are not alone.
                                      Comment
                                      • ouzoun
                                        SBR Sharp
                                        • 10-21-12
                                        • 322

                                        #20
                                        There is something else we didn't mention. Maybe Skrill, Neteller, the Spanish football federation etc etc, are so clueless that accept to advertise 1xbet just because the contracts are good.
                                        Comment
                                        • lonnie55
                                          SBR MVP
                                          • 04-08-16
                                          • 2689

                                          #21
                                          Originally posted by ouzoun
                                          Maybe Skrill, Neteller, the Spanish football federation etc etc, are so clueless that accept to advertise 1xbet just because the contracts are good.
                                          I have corrected the sentence.
                                          Comment
                                          • besime
                                            SBR Rookie
                                            • 05-21-18
                                            • 18

                                            #22
                                            Ok lets make it clear.
                                            You know your OWN Customers get scammed and you still make advertising for this cheaters. So it means, NT are supporting them.
                                            At the end, the money goes back to Neteller from 1xbet for paying the advertising....but different "owner". I say very nice business.
                                            Comment
                                            • lonnie55
                                              SBR MVP
                                              • 04-08-16
                                              • 2689

                                              #23
                                              Hi,

                                              did you ever google '1xbet review' or '1xbet scam' before you decided to advertise 1xbet, one of the most fraudulent schemes that exists in the betting industry?

                                              It's a shame that you say one the one hand you would have high standards according to FCA but on the other hand you advertise this company.

                                              Bastian


                                              Neteller's reply:







                                              Comment
                                              • lonnie55
                                                SBR MVP
                                                • 04-08-16
                                                • 2689

                                                #24
                                                So they recommend their players to check the reviews of merchants BEFORE they make a transfer.

                                                @Neteller: How about checking the reviews of a merchant BEFORE you advertise them?

                                                ...
                                                Comment
                                                • lonnie55
                                                  SBR MVP
                                                  • 04-08-16
                                                  • 2689

                                                  #25
                                                  They basically say they don't care about the reputation of their partners.
                                                  Comment
                                                  • Grumsi
                                                    SBR Hustler
                                                    • 09-30-14
                                                    • 66

                                                    #26
                                                    I believe it is also illegal for them (Neteller) to be a payment option for criminals. If you deposited to 1xbet through Neteller, you can sue Neteller and you should win the case. Don't know anyone who did it already, but I guess there will be many in the future. But then again, there is a chance that Neteller will dissapear with our money and billions will be lost. I really think Neteller is not safe. Proceed with caution.
                                                    Comment
                                                    • Ruifgalmeida
                                                      SBR MVP
                                                      • 04-23-08
                                                      • 2024

                                                      #27
                                                      Originally posted by Grumsi
                                                      I believe it is also illegal for them (Neteller) to be a payment option for criminals. If you deposited to 1xbet through Neteller, you can sue Neteller and you should win the case. Don't know anyone who did it already, but I guess there will be many in the future. But then again, there is a chance that Neteller will dissapear with our money and billions will be lost. I really think Neteller is not safe. Proceed with caution.
                                                      Só your going to court saying that you deposit money on a illegal bookie(1xbet) and they shouldn't let you, that is like you going to the cops and saying that your dealer sold you crappy drugs
                                                      Comment
                                                      • lonnie55
                                                        SBR MVP
                                                        • 04-08-16
                                                        • 2689

                                                        #28
                                                        Originally posted by Ruifgalmeida
                                                        Só your going to court saying that you deposit money on a illegal bookie(1xbet) and they shouldn't let you, that is like you going to the cops and saying that your dealer sold you crappy drugs
                                                        It depends on national laws. For instance, in Germany and Austria there have been cases where players succesfully asked for a refund of deposits at illegal online casinos.

                                                        The highest court of Austria decided that players can ask for a refund of their losses in the case the online casino had no valid national license. If the casino doesn't refund your money you can make a recourse against the payment provider.




                                                        There are even tutorials how to get back your losses from illegal online casinos: https://slots.express/casino-news/on...zurueckfordern
                                                        Comment
                                                        • piterp
                                                          SBR High Roller
                                                          • 06-02-13
                                                          • 241

                                                          #29
                                                          You people still not understand that even 1000 emails from players noting change with netteler or skrill .
                                                          They have power to sort out https://www.fca.org.uk/
                                                          Last edited by piterp; 11-17-18, 06:55 AM.
                                                          Comment
                                                          • lonnie55
                                                            SBR MVP
                                                            • 04-08-16
                                                            • 2689

                                                            #30
                                                            Originally posted by piterp
                                                            You people still not understand that even 1000 emails from players noting change with netteler or skrill .
                                                            They have power to sort out https://www.fca.org.uk/
                                                            FCA doesn't care either.
                                                            Comment
                                                            • piterp
                                                              SBR High Roller
                                                              • 06-02-13
                                                              • 241

                                                              #31
                                                              Did you sent them official proof about 1xbet or only email with screen?
                                                              Comment
                                                              • lonnie55
                                                                SBR MVP
                                                                • 04-08-16
                                                                • 2689

                                                                #32
                                                                Originally posted by piterp
                                                                Did you sent them official proof about 1xbet or only email with screen?
                                                                Neither. I had a case with them about Ecopayz working together with Parasino, a proven multiple scammer without gambling license. Basically it was a time-consuming and bureaucratic process without any results. Parasino still exists, still working together with Ecopayz, still scamming.
                                                                Last edited by lonnie55; 11-17-18, 11:17 AM.
                                                                Comment
                                                                • lonnie55
                                                                  SBR MVP
                                                                  • 04-08-16
                                                                  • 2689

                                                                  #33
                                                                  Originally posted by lonnie55
                                                                  Neither. I had a case with them about Ecopayz working together with Parasino, a proven multiple scammer without gambling license. Basically it was a time-consuming and bureaucratic process without any results. Parasino still exists, still working together with Ecopayz, still scamming. And FCA said something like it's not our job to check which merchants Ecopayz works together with.
                                                                  Here's the correspondence:

                                                                  From: Bastian S**** [*****.bastian@gmx.de]
                                                                  Sent: 16/10/2017 12:51
                                                                  To: communications@email.ecopayz.com; customersupport@ecopayz.com
                                                                  Cc: aydmeline.dickens@omcarib.org; parket.curacao@omcarib.org; guus.schram@omcarib.org; r.engels@uts.cw; ministerie.justitie@gobiernu.cw; complaints@curacao-egaming.com; p.degeus@uts.cw; mirjam.mol@omcarib.org; compliance@curacao-egaming.com; d.macaya@uts.cw; consumer.queries@fca.org.uk
                                                                  Subject: Illegal online gambling operator - Parasino.com - CAMELOT GLOBAL INVESTMENT LIMITED N.V.

                                                                  Hello,

                                                                  I would like to file a complaint against the sportsbook PARASINO which held a license in Curacao (license #1668/JAZ).

                                                                  I've been a customer at parasino.com since November 13, 2016. A few weeks long everything was fine. Depositing, betting, withdrawing worked without a problem. It was back in January when the problems arised. First the withdrawals were rolled back every time I made a request. Then the live support was offline all of a sudden. I never got a reply on any of my e-mails until today. At the end of February they even closed my account for no reason. I am not able to log-in anymore.

                                                                  So funds left on the account (1,878.11 EUR), no livechat, no replies on e-mails, not able to log into my account.

                                                                  I read on SBR that the company CAMELOT GLOBAL INVESTMENT LIMITED N.V. also operates 90dakika.com, 94dakika.com and casino24.tv. There are several scam accusations against 90dakika already. Few weeks ago the licensor, Curacao Egaming, suspended all the licenses of CAMELOT GLOBAL INVESTMENT LTD:

                                                                  https://validator.curacao-egaming.com/validate?domain=www.90dakika.com
                                                                  https://validator.curacao-egaming.com/validate?domain=www.parasino.com
                                                                  https://validator.curacao-egaming.com/validate?domain=www.casinotv24.com

                                                                  There was a legal case against Neteller in the state of New York, USA back in 2007. It says that if you have been scammed by a bookmaker which operates illegally, like 90dakika you can act against the company that provided payment services and supported the illegal activity. Neteller has agreed to pay 136m USD in USA because they provided services for illegal gambling operators.

                                                                  I used Ecopayz for depositing there: one withdrawal of 1,000 EUR from December 1, 2016 and another withdrawal of 500 EUR from Januar 18, 2017.

                                                                  So what I ask you for is
                                                                  1) either to mediate in that case and help me to get my funds back
                                                                  or
                                                                  2) reverse the deposits I made at PARASINO by Ecopayz (in total 1,500 EUR) because PARASINO operates illegaly.

                                                                  Regards,
                                                                  Bastian S****


                                                                  P.S.: This complaint will go also to FCA, the Financial Conduct Authority, and to all the relevant Curacaon authorities (complaints@curacao-egaming.com, compliance@curacao-egaming.com, P.deGeus@uts.cw, D.Macaya@uts.cw, R.Engels@uts.cw, Public Prosecutor Office: Guus.schram@omcarib.org, Mirjam.Mol@OMCarib.org, Aydmeline.Dickens@omcarib.org, parket.curacao@OMCarib.org, Ministry of Justice: Ministerie.Justitie@gobiernu.cw)

                                                                  Gesendet: Mittwoch, 18. Oktober 2017 um 11:31 Uhr
                                                                  Von: "Customer Contact Centre" <consumer.queries@fca.org.uk>
                                                                  An: "s*****.bastian@gmx.de" <s*****.bastian@gmx.de>
                                                                  Betreff: FCA Email - Reference 204953520 [ ref:_00Db0K8yP._500b01HXEJh:ref ]

                                                                  Dear Bastian,

                                                                  Thank you for your email to the Financial Conduct Authority (FCA).

                                                                  I understand you’ve been betting with a firm called Parasino and since January this year you’ve had problems obtaining your funds from the company. I note that the firm have now closed your account and you’re no longer able to log-in to your account.

                                                                  I appreciate that you’ve contacted us and numerous other bodies to ask if we can mediate helping you get your funds back and/or to reverse the deposits. Hopefully I can help.

                                                                  Response to your question

                                                                  I’ve searched our financial services register (FS Register) which is a public database of all the firms we authorise and regulate. I’ve not found any results for Ecopayz or Parasino.

                                                                  You mention betting generally if the firm is offering gambling and this is within the UK this may be the under the jurisdiction of the Gambling Commission. Their contact details can be found on this link to check if they can offer further guidance.

                                                                  What we do

                                                                  To explain what we do we regulate firms in the UK that offer financial services, such as mortgages, bank accounts. You can read more about what we do here.

                                                                  I wish you the best in taking your concerns forward.

                                                                  To help us improve our service, I’m interested in finding out about your experience with the Contact Centre today. I’ll send you a link to a survey and I’d appreciate it if you could take a few moments to share your feedback on the service you’ve received from me.

                                                                  Yours Sincerely,
                                                                  Kelly S*****

                                                                  Customer Contact Centre
                                                                  Financial Conduct Authority
                                                                  Consumer Helpline 0800 111 6768
                                                                  Website www.fca.org.uk
                                                                  Email consumer.queries@fca.org.uk
                                                                  From: Bastian S***** [s*****.bastian@gmx.de]
                                                                  Sent: 18/10/2017 12:04
                                                                  To: consumer.queries@fca.org.uk
                                                                  Subject: Aw: FCA Email - Reference 204953520 [ ]

                                                                  Hello Kelly,

                                                                  the company behind the firm "Ecopayz" is PSI-Pay Ltd.

                                                                  If you go to ecopayz.com you can read it up in the bottom line:

                                                                  "PSI-Pay Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 (FCA register number 900011) for the issuing of electronic money. PSI-Pay Ltd registered office is at Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL, England."

                                                                  You, the FCA, are the regulator of Ecopayz. Ecopayz is a payment provider for a sports betting operator whose gambling license has been suspended which means they are acting illegaly.

                                                                  US jurisdiction fined Neteller $136m for having a partnership with an illegal gambling operator and forced them to refund customers' deposits.

                                                                  So what I ask for is: Ecopayz/PSI-Pay Ltd. should refund customers' deposits which have been made at Parasino.com since it was an illegal operation. They offered payment services for an operator which had no valid gaming license.

                                                                  Regards,

                                                                  Bastian
                                                                  Gesendet: Freitag, 20. Oktober 2017 um 16:24 UhrVon: "Customer Contact Centre" <consumer.queries@fca.org.uk>
                                                                  An: "s*****.bastian@gmx.de" <*****.bastian@gmx.de>
                                                                  Betreff: RE: Aw: FCA Email - Reference 204953520 [ ref:_00Db0K8yP._500b01HXEJh:ref ]

                                                                  Dear Bastion,

                                                                  Thank you for providing further details regarding Ecopayz. I can see our entry on our Financial Services Register (register) for PSI-Pay Ltd under reference 900011 who are authorised as an electronic money institution. Firms we authorise also provide all the trading names that they use so consumers can see who they are dealing with. From the details on the register Ecopayz does not appear as a trading/brand name for PSI-Pay Ltd. The website for PSI-Pay is different to Ecopayz and there is no mention of Ecopayz on PSI-Pay Ltd website.


                                                                  Next steps
                                                                  You may want to contact PSI-Pay Ltd directly using the details we provide on our register, this will make sure you only deal with the genuine firm. PSI-Pay will be able to confirm to you directly whether they have any connection to Ecopayz. Once you've spoken to PSI-Pay if Ecopayz is a brand name they use you can follow the full complaints process that we provide on our website. The complaints process will allow the firm time to try and put right a complaint you have with them. If Ecopayz is not a brand name of PSI-Pay and they've been fraudulently cloning the authorised firm's details you will need to seek legal advice and may want to report this to Action Fraud.


                                                                  What I've done with this information
                                                                  I can't comment on any action the US regulator took against another firm, or whether that's likely to happen in the UK. I will pass the details you've provided to the relevant department for consideration. We are restricted by confidentiality on how we use this information and won't be able to provide updates of feedback to you.

                                                                  Yours sincerely,
                                                                  Miss Lorraine J*****
                                                                  Associate / Customer Contact Centre
                                                                  Supervision – Retail & Authorisations
                                                                  Financial Conduct Authority
                                                                  Consumer Helpline: 0800 111 6768

                                                                  Website www.fca.org.uk

                                                                  Email consumer.queries@fca.org.uk
                                                                  From: "Bastian S*****" [mailto:s*****.bastian@gmx.de]
                                                                  Sent: 20 October 2017 16:48
                                                                  To: phild@psipay.com
                                                                  Subject: Fw: RE: Aw: FCA Email - Reference 204953520 [ ref:_00Db0K8yP._500b01HXEJh:ref ]



                                                                  Hello,



                                                                  can you please confirm that the online payment provider Ecopayz is a brand of your company?



                                                                  I have a dispute with them and the FCA advised me to ask you about whether the brand Ecopayz belongs to PSI-Pay Ltd or not.



                                                                  Thank you very much.



                                                                  Regards,

                                                                  Bastian S*****

                                                                  Gesendet: Freitag, 20. Oktober 2017 um 16:55 Uhr
                                                                  Von: "Phil Davies" <pjd@resource.me.uk>
                                                                  An: "'"Bastian S*****"'" <s*****.bastian@gmx.de>, complaints@ecopayz.com
                                                                  Betreff: RE: RE: Aw: FCA Email - Reference 204953520 [ ref:_00Db0K8yP._500b01HXEJh:ref ]

                                                                  Ecopayz is a brand of PSI-Pay Ltd. I have copied in the complaints department as they will deal with any complaint you may have.

                                                                  Thank you

                                                                  Gesendet: Mittwoch, 25. Oktober 2017 um 12:13 Uhr
                                                                  Von: "Customer Contact Centre" <consumer.queries@fca.org.uk>
                                                                  An: "s*****.bastian@gmx.de" <s*****.bastian@gmx.de>
                                                                  Betreff: FCA Email - Reference 204953520 [ ref:_00Db0K8yP._500b01HXEJh:ref ]

                                                                  Dear Bastion,

                                                                  I can confirm that PSI-PAY Ltd have had the trading name Ecopayz added to their trading name this has been confirmed as of the date 17 November 2016.

                                                                  As mentioned in my previous email as the firm are authorised with us you can follow the complaints process if your unhappy with their service to you. You should make your initial complaint direct to PSI-PAY Ltd, I've provided a link to their register entry for contact details. If you do not receive a response within eight weeks or are unhappy with the response you can speak to the Financial Ombudsman Service to see if they can look into this for you.

                                                                  My apologies that the register did not reflect the firm's trading name at the time you made the query and I hope your able to resolve this matter to your satisfaction.


                                                                  Yours sincerely,
                                                                  Miss Lorraine J*****
                                                                  Associate / Customer Contact Centre
                                                                  Supervision – Retail & Authorisations
                                                                  Financial Conduct Authority
                                                                  Consumer Helpline: 0800 111 6768

                                                                  Website www.fca.org.uk
                                                                  Email consumer.queries@fca.org.uk

                                                                  Then the case was forwarded to the Financial Ombudsman Service UK which took over at that point. Some days later I received this letter:


                                                                  Comment
                                                                  • lonnie55
                                                                    SBR MVP
                                                                    • 04-08-16
                                                                    • 2689

                                                                    #34
                                                                    So that was all a big waste of time

                                                                    First FCA didn't even realize that Ecopayz is PSI-Pay Ltd. Finally the Financial Ombudsman Service said the only one who can make a complaint is Ecopayz itself

                                                                    ...
                                                                    Last edited by lonnie55; 11-17-18, 11:22 AM.
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                                                                    • dealer wins
                                                                      SBR Wise Guy
                                                                      • 02-03-09
                                                                      • 816

                                                                      #35
                                                                      With all the info a search click away, anyone using 1xbet really deserves all they get!!
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