[EveryNight]

I was trying to bet on the Dodgers tonight. The line was moving like crazy. I loaded it into my bet slip, and it moves. I remove the bet. I load it again when it gets to +110. Again when I go to bet it, I get a bright yellow notice that the line has changed, and I remove it. This happened 3 separate times in a span of 4 minutes -- the first time it was 6:39, and I finally made my bet at 6:42.

At 6:42, it was again +110. I loaded it into my betslip, and I submitted the bet. No yellow notice, no line change.

Next thing I see it in my pending bet slip, already submitted, but the line shows +104. But I made it at +110.

I called customer service and the guy pretty much told me to get lost. Didn't have any interest in hearing me out. I'm a guy who has lost about $25k there betting the past few months. I know what I'm doing. No complaints from me, until what happened tonight -- it just wasn't fair. It's the principle. Can't have a system screwing over players. And the problem, is if there is an error, you won't get any sympathy.

So the moral of the story? Be very careful betting there. They are probably best avoided altogether. There are better books. 5dimes, BetOnline, GT Bets, YouWager...stay away from Bookmaker.

[danwinkler]

if this was live bet, please shut up and don't post nonsense again.

[VegasPackerFan]

By far the best book available to US players. Ignore this clown

[jackbo]

I'm a guy who has lost about $25k there betting the past few months. I know what I'm doing.

[vampire assassin]

That's not fair. They've had some issues with the upgrading of their real-time betslip. This sounds like one of those.

I'd ask them to honor the +110 given what you said.

[LLXC]

Trying to get a live bet in quickly at bookmaker has always been tricky. I usually have to wait till commerical break.

[Barrakuda]

I was trying to bet on the Dodgers tonight. The line was moving like crazy. I loaded it into my bet slip, and it moves. I remove the bet. I load it again when it gets to +110. Again when I go to bet it, I get a bright yellow notice that the line has changed, and I remove it. This happened 3 separate times in a span of 4 minutes -- the first time it was 6:39, and I finally made my bet at 6:42.

At 6:42, it was again +110. I loaded it into my betslip, and I submitted the bet. No yellow notice, no line change.

Next thing I see it in my pending bet slip, already submitted, but the line shows +104. But I made it at +110.

I called customer service and the guy pretty much told me to get lost. Didn't have any interest in hearing me out. I'm a guy who has lost about $25k there betting the past few months. I know what I'm doing. No complaints from me, until what happened tonight -- it just wasn't fair. It's the principle. Can't have a system screwing over players. And the problem, is if there is an error, you won't get any sympathy.

So the moral of the story? Be very careful betting there. They are probably best avoided altogether. There are better books. 5dimes, BetOnline, GT Bets, YouWager...stay away from Bookmaker.

The line was never +110 pre-game. This was at 6:42pm ET?

[Alfa1234]

I'm a guy who has lost about $25k there betting the past few months. I know what I'm doing.

Most would argue the opposite.

[terpkeg]

You can check accept any line move. In mlb if your willing to accept small adjustments yhsy would work

[Frank]

I have had this issue at times with bet slip.

Lines sometimes move in the bet slip.

It should never happen and it is a glitch.

If a line moves just as you are hitting the place bet box, you should be alerted.

Instead sometimes it goes through at a way worse number

I have been burned a few times because of this.

I have had to go back to classic interface for now.

I hope they fix this issue.

[jjgold]

lol

funny guy

Bookmaker outstanding

[themike78]

I'm a guy who has lost about $25k there betting the past few months. I know what I'm doing.

25 thousand? Are you sure you know what your doing? Bookmaker one of the best ever. Maybe it's time to find a new job or something if your losing 25 thousand in a few months dam.

[Courtesywipe]

By far the best book available to US players. Ignore this clown

This^^

[GradyFuson]

I was trying to bet on the Dodgers tonight. The line was moving like crazy. I loaded it into my bet slip, and it moves. I remove the bet. I load it again when it gets to +110. Again when I go to bet it, I get a bright yellow notice that the line has changed, and I remove it. This happened 3 separate times in a span of 4 minutes -- the first time it was 6:39, and I finally made my bet at 6:42.

At 6:42, it was again +110. I loaded it into my betslip, and I submitted the bet. No yellow notice, no line change.

Next thing I see it in my pending bet slip, already submitted, but the line shows +104. But I made it at +110.

I called customer service and the guy pretty much told me to get lost. Didn't have any interest in hearing me out. I'm a guy who has lost about $25k there betting the past few months. I know what I'm doing. No complaints from me, until what happened tonight -- it just wasn't fair. It's the principle. Can't have a system screwing over players. And the problem, is if there is an error, you won't get any sympathy.

So the moral of the story? Be very careful betting there. They are probably best avoided altogether. There are better books. 5dimes, BetOnline, GT Bets, YouWager...stay away from Bookmaker.

This exact thing happened to me tonight.

Loaded the bet slip, hit confirm and the confirmed slip came up green with odds 6 cents worse than what my original betslip had.

This is absolute BS. I know BM is probably the best book out there right now, but their softwared is f'd. I got CS on chat and they repeatedly told me that there is no glitch and that the bet that was accepted was the bet that I made. Obviously on the books end there is no glitch. From what they see there is no glitch otherwise BM would have fixed it by now, but I'm 100% certain that the bet I was charged with was 6 cents worse than what my bet slip said when I hit the "place bet" button.

[GradyFuson]

The line was never +110 pre-game. This was at 6:42pm ET?

I remember the Dodger game going to +110 for a split second pre-game.

My bet on SNF tonight did the same thing.

[VegasPackerFan]

Are these guys seriously complaining about in game lines changing in the bet slip? Would you rather have it let you attempt to bet the wrong odds, give you an error, then have to remove it and add it back and rebet? Doesn't sound like a glitch to me, sounds like an enhancement.

[BAUS]

No one is talking about in game/live betting.

This is a serious problem with the new bet slip system they have. Hopefully they resolve it soon or it will be tough to bet there any longer.

BAUS

[SnakesPicks]

I'm a guy who has lost about $25k there betting the past few months. I know what I'm doing.

I hear ya Jack Boy. What's he know how to do? He knows how to bleed? lol Keep it simple OP and limit your number of picks. Don't chase it. Good luck to ya.

[GradyFuson]

Are these guys seriously complaining about in game lines changing in the bet slip? Would you rather have it let you attempt to bet the wrong odds, give you an error, then have to remove it and add it back and rebet? Doesn't sound like a glitch to me, sounds like an enhancement.

Pre game

If the odds change for the the worse the bet should be rejected not accepted at the worse odds. My bet slip displayed +101 when I submitted the pre-game bet and it was accepted at -105. Even in-game this would be unacceptable.

[SnakesPicks]

Trying to get a live bet in quickly at bookmaker has always been tricky. I usually have to wait till commerical break.

^ For sure that. It is always sketchy as fukk trying to lock a line in live. Especially basketball. Commercial breaks can be tricky too, especially if the book takes it's time posting the line.

[SnakesPicks]

Trying to get a live bet in quickly at bookmaker has always been tricky. I usually have to wait till commerical break.

^ For sure that. It is always sketchy as fukk trying to lock a line in live. Especially basketball. Commercial breaks can be tricky too, especially if the book takes it's time posting the line.

Sorry for double post. I'm a little baked.

[Barrakuda]

Having some issues with the bet slip as well. It would reject, saying line had changed, but then show the same line. This was pre-game betting in NFL. Line was not moving. Some kind of a bug.

[relaaxx]

I called customer service and the guy pretty much told me to get lost. Didn't have any interest in hearing me out. I'm a guy who has lost about $25k there betting the past few months. I know what I'm doing. No complaints from me, until what happened tonight -- it just wasn't fair. It's the principle. Can't have a system screwing over players. And the problem, is if there is an error, you won't get any sympathy.

So the moral of the story? Be very careful betting there. They are probably best avoided altogether. There are better books. 5dimes, BetOnline, GT Bets, YouWager...stay away from Bookmaker.


management sucks at bookmaker. no issues and everything is great. if you have an issue and have to speak to management, that's when you find out they suck. would never play there again. they won't listen to reason, or you.

[FullStrength]

I use 5Dimes, Bovada, and BetOnline. 5Dimes for around 12 years. I guess they don't have to accept anyone's wager whenever they feel like it. But if your a guy that lost that much there, I don't know why they wouldn't. Thanks for the info about Bookmaker.

[Daddy89]

Good one!

[luckyplayer3]

That sort of line movement comes with the territory when you are trying to get in a quick bet while the game is going on, trust me it works both ways take it from my experience sometimes you get a better price than what you wanted as well. From my experience dealing with bookmaker if is truly a bad line they will refund you the money, one time I got stuck with a really bad line during NBA live betting and they were very responsive and voided my wager within 10 minutes of me alerting them of the situation and credited back the funds to my account

[EveryNight]

To be clear, the game had not started yet. This was not live betting.

That's not fair. They've had some issues with the upgrading of their real-time betslip. This sounds like one of those.

I'd ask them to honor the +110 given what you said.

I have had this issue at times with bet slip.

Lines sometimes move in the bet slip.

It should never happen and it is a glitch.

If a line moves just as you are hitting the place bet box, you should be alerted.

Instead sometimes it goes through at a way worse number

I have been burned a few times because of this.

I have had to go back to classic interface for now.

I hope they fix this issue.

This exact thing happened to me tonight.

Loaded the bet slip, hit confirm and the confirmed slip came up green with odds 6 cents worse than what my original betslip had.

My bet on SNF tonight did the same thing.

Having some issues with the bet slip as well. It would reject, saying line had changed, but then show the same line. This was pre-game betting in NFL. Line was not moving. Some kind of a bug.

So seems I'm not the only one to have this issue.

I had obviously expected that if the line had changed, then Bookmaker would not accept the bet and would instead ask if I would like to take the bet at the new line.

Interesting to see if SBR will go to bat for us here. The change in the line cost me $188.70 when the bet went on to win. Would love to see the bet honored at the actual line I took it at.

[Barrakuda]

Why does Bookmaker not have a confirmation dialog any more? Makes no sense.

[GradyFuson]

Why does Bookmaker not have a confirmation dialog any more? Makes no sense.

Most players wouldn't want 2nd chance for the line to move and not get the number they want. A confirmation page wouldn't solve this issue, because their "place bet" is the confirmation.

But you can still use their classic website for that if you want it.

[Frank]

It's a real issue and they have been told by numerous clients and are ignoring them.

If you add a selection to the bet slip at a certain price it should stay at that price and then be rejected if it moves at all either way and ask if you still want the selection at the new number.

Instead, it is moving prices while in the bet slip, which should never happen.

For anyone who doesn't understand, add the MLB game to your bet slip and sit there and watch the number bounce all over.

[EveryNight]

We've got five separate people in this thread saying they've encountered the same Mickey Mouse error. When I called, got some Costa Rican prick telling me to get lost. No comment from anyone at SBR on the matter.

That is the absolute state of offshore right now.

Who is going to put up with this when the legal, regulated books open up?

The train is running off the tracks and SBR is asleep at the wheel.

[milwaukee mike]

We've got five separate people in this thread saying they've encountered the same Mickey Mouse error. When I called, got some Costa Rican prick telling me to get lost. No comment from anyone at SBR on the matter.

That is the absolute state of offshore right now.

Who is going to put up with this when the legal, regulated books open up?

The train is running off the tracks and SBR is asleep at the wheel.

the question is whether or not this is an error

i prefer the line moving in the bet slip, then i can keep an nba team in the bet slip and one-click it on a change... otherwise by the time i add it to the bet slip and then enter $ amount and click ok, the price is likely to be gone

[EveryNight]

The problem is that the line can change at the exact moment that you click the button to bet, and you are given no warning. You aren't asked if you still want the bet at the worse line. You just get it at the bad line. That sucks.

[Optional]

We've got five separate people in this thread saying they've encountered the same Mickey Mouse error. When I called, got some Costa Rican prick telling me to get lost. No comment from anyone at SBR on the matter.

That is the absolute state of offshore right now.

Who is going to put up with this when the legal, regulated books open up?

The train is running off the tracks and SBR is asleep at the wheel.

You've got at least 3 versions of what the "problem" is in this thread. No one has backed up your version of events of being caught out all the time in the millisecond between you trying to click at a price and having it suddenly change in the time between your thought and the actual click.


Sounds like Bookmaker considers this a new feature, not a bug.

Use the classic interface if you dont like it.

[Frank]

Post #32 is the exact problem.

You've got at least 3 versions of what the "problem" is in this thread. No one has backed up your version of events of being caught out all the time in the millisecond between you trying to click at a price and having it suddenly change in the time between your thought and the actual click.


Sounds like Bookmaker considers this a new feature, not a bug.

Use the classic interface if you dont like it.