I want to first state that I was the biggest BetPhoenix cheerleader in the forums for the last year before I sling a little mud.
I loved this book. They gave me 100% cash bonus on EVERY deposit I did over more than a year period and got same day payouts every time. Richard extended me credit and advances on a dozen or more occasions which were all paid back quickly. I hate to see all the relationships that Richard works so hard to build destroyed by his employees who dont get it.
I called for almost 2 hours trying to deposit on my way home from New Orleans and left 4-5 messages waiting on Charles to call me back because Sylvia said Charles needed to handle the deposit because I get 100% cash bonus instead of free play like everybody else. When he finally called back my action was about to go off so he took the plays on hand tickets. I thought he was just entering my plays in the system and advancing the funds like a dozen times before. I could call 7 days a week and have credit whenever I asked. I was to make the deposit on the way to our SuperBowl party which was no problem. He called me after the games won and said they were void because he didnt have the Moneygram number yet which had never mattered before which was a sorry ass way of cheating me. Had my wagers lost he would have expected me to cover the losses as always. What a cheat. Charles is lying and Richard believes him for some reason. I will not send this book my money even if they start having Kathy and Sylvia give blowjobs for bonuses.
I also read a thread on Covers this morning where a players was automatically charged 500 with no authorization from himself. They claim it was a processor problem and had happened to several players. If so why had he not been notified instead of having to find out the hard way?covers.com/postingforum/post01/showmessage.aspx?spt=9&sub=100697090&pag e=1 Here is the link to the thread and chat details. I would take a long break from this book until they get it back together. They are clearly hurting for money if they are cheating players every chance they get.
I loved this book. They gave me 100% cash bonus on EVERY deposit I did over more than a year period and got same day payouts every time. Richard extended me credit and advances on a dozen or more occasions which were all paid back quickly. I hate to see all the relationships that Richard works so hard to build destroyed by his employees who dont get it.
I called for almost 2 hours trying to deposit on my way home from New Orleans and left 4-5 messages waiting on Charles to call me back because Sylvia said Charles needed to handle the deposit because I get 100% cash bonus instead of free play like everybody else. When he finally called back my action was about to go off so he took the plays on hand tickets. I thought he was just entering my plays in the system and advancing the funds like a dozen times before. I could call 7 days a week and have credit whenever I asked. I was to make the deposit on the way to our SuperBowl party which was no problem. He called me after the games won and said they were void because he didnt have the Moneygram number yet which had never mattered before which was a sorry ass way of cheating me. Had my wagers lost he would have expected me to cover the losses as always. What a cheat. Charles is lying and Richard believes him for some reason. I will not send this book my money even if they start having Kathy and Sylvia give blowjobs for bonuses.
I also read a thread on Covers this morning where a players was automatically charged 500 with no authorization from himself. They claim it was a processor problem and had happened to several players. If so why had he not been notified instead of having to find out the hard way?covers.com/postingforum/post01/showmessage.aspx?spt=9&sub=100697090&pag e=1 Here is the link to the thread and chat details. I would take a long break from this book until they get it back together. They are clearly hurting for money if they are cheating players every chance they get.
