BetOnline.com Clerks are Clueless

[UV82]

You'll be the first to know! Canadians and other non-US only though, for Moneybookers as I recall, eh?

what ? who ? when ? where ? why ? how come? and how much?

[durito]

Can you answer my question?

The logo on their front page now shows a B+

[Thremp]

SIKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK KKKKKKKKKKKKKKKKKKKKKK

I feel like I've accomplished something here.

[UV82]

Good job Thremp, and which all tells me that Alex cares about their reputation and hopefully will chage some of their bad habits... but usually if the guy is too honest like Carl from B911, they (the bookies) cannot handle it, and they part ways.

[BET THE HOOK]

Fellas Alex looked into my situation and found that I was right and gave me the balance of the free play I was supposed to get from the Better Bonus Promo. I argued with 3 clerks, and 1 manager and got nowhere but Alex did a little investigating and did the right thing. I feel like we can trust this guy and I will be making another deposit in the morning but I wanted this worked out first. Alex came through like he promised. I also have to say that when I call to wager the clerks are much more courteous at BetOnline than at most of the other books I have used. That is a +.

[Vince Lombardi]

They're not rated very good. Why **** with them when there are so many good books to choose from?

[BET THE HOOK]

They are rated B+ and thats not bad. I have accounts at most of the A books too. I never keep all my eggs in one basket.

[BET THE HOOK]

Remember what happened when BetPhoenix went offline???

[katstale]

Everyone needs several outs. As all will recall, these guys had the most opinionated lines I ever saw--they just didn't like losing. So they resorted to D book tactics to to steal/extort money back from players who had accepted their generous bonuses. Its all well documented here in several threads. I would advise Alex to grab a couple of beers and read thru and this will help him understand the level of skepticism associated with BOL.

If,

they continue with reduced juice option and offer ewallet(s)--they would be a great "out" and no need for crazy bonuses.

BUT, from a PR standpoint they owe alot of mea culpa emails to quite a few players that they essentially stiffed. I am sure they have a list.

[durito]

I thought they got rid of the reduced option for new clients and any existing ones with a brain?

Bring back the 7/1 3 teamers and i'll send 10k today.

[katstale]

Yea, I forgot the reduced option had vanished. I would have to watch their full juice lines for a week or so to see if there was still value there. Some of the guys playing there now might be able to comment on that.

[durito]

Last time I looked at their lines it looked like they'd done away with everything decent I was betting there a year ago, but I only looked briefly.

[Stumpage]

Just one of those books that I had an issue with several years ago, enough of a "misunderstanding" that I can't justify redepositing there ever again. Not when there are far better alternatives.

Even if I had an inkling of interest, that would have been vapourized by the absolute crap they tried to pull on Durito.

[BetOnline]

Thremp: I did: "SBR rating: we don't lie about it... but it DOES change periodically and no doubt it's somewhere where we haven't updated it--like, oops, our home page. Will sort that."

UV82: So far, North Americans only--we frankly don't have processing and payment methods for non North Americans.. yet. Working on that though.

[BetOnline]

Guys:

Ancient history. We had a linesmaker, good guy, but improperly motivated, hence bad deisions on lines and players. As of Sept we have one of the BEST linesmakers I have ever seen. The man is SOLID. So all the nonsense from the previous seasons is going away-- we cna take your play, bring it on.

But 7/1 3 teamers? Sorry, we DO have guys here who undertand math now ;-)

[katstale]

So is reduced juice gonna make a come back with the new linesman at the helm?

If you get ewallets, would players who were limited to $100 a game or worse and who were on the "white page of death delay" (minimum of 45 seconds) be given normal/reasonable limits and no delays?

I am all abt fairness and negotiations for a win/win scenario!! lolol

[durito]

Thremp: I did: "SBR rating: we don't lie about it... but it DOES change periodically and no doubt it's somewhere where we haven't updated it--like, oops, our home page. Will sort that."

UV82: So far, North Americans only--we frankly don't have processing and payment methods for non North Americans.. yet. Working on that though.

Except that it said A+ and you were never higher than A-.


You used to have neteller/moneybooks, it cannot possible be too difficult to sort that out again.

But 7/1 3 teamers? Sorry, we DO have guys here who undertand math now ;-)

[Peep]

Yea, I forgot the reduced option had vanished. I would have to watch their full juice lines for a week or so to see if there was still value there. Some of the guys playing there now might be able to comment on that.

I find I get a lot of bets up there and at Bet911 with Halftime lines.

[dark star]

It seems that BOL now hangs their numbers a lot earlier which is very much appreciated.IMHO they have improved a lot the last year or so.

[BetOnline]

Katstale: PM me your old username or other derails and I'll check your account, but you're probably welcome back NOW with normal limits and no delays.

Durito: I inherited that old thing; and a lot of other bullsh*t that we're fixing. Feel free to call me on any of it!

Reduced juice? PM me if this is of interest/importance to you.

[BetOnline]

darkstar: indeed we do! And, here's a concept, at the SAME time every day/week more or less. And they STAY up. You would not recognize our stage from a year ago.. the man IS a genius and a great man-manager as well. He's one of the reasons I came on board.

[Thremp]

Meh. Atleast changes are being made. When you close accounts, are you going to accuse people of possibly being on the fix in NFL games?

That was one of my favorite memories.

[cloudagh]

I'd be willing to give it another try if they had Moneybookers as an option. I just can't see paying $75 to get a bank wire if/when I need to withdraw.

[gamble4heisman]

alex, you seem like an ok guy. fyi i tried to make a transfer TO you guys today from the Greek who tried to send the money which you guys rejected. i later found out you are neither taking or accepting of book to books.... if you want to be a player, get in the game....

[kazuc]

Please accept Neteller again.

[blix177]

Please set up some book to book transfer, and I am on board.

[patswin]

Have had issues with them too

[katstale]

Moneybookers is critical and then transfers also. Once this is done Alex will be a superstar with the bosses. All they had to do was come here and ask for help. Listen to players concerns, novel idea!

[BET THE HOOK]

Guys give Alex a chance and he will get it done. He made my problem go away in one swoop.

[UV82]

Moneybookers is critical and then transfers also. Once this is done Alex will be a superstar with the bosses. All they had to do was come here and ask for help. Listen to players concerns, novel idea!

AFAIK, Moneybookers & Neteller do not accept US clients, so I presume that you are a non-US player ... but Betonline accept ONLY US players so I dont understand how Moneybookers is going to help you?

[katstale]

you sometimes have to read the whole thread. earlier i mentioned canadians. don't feel too bad tho, most people here don't read the whole threads.

yes, i am non-USA

[UV82]

OK, sorry

[BetOnline]

Guys, thanks for the input... working on turning on ewallets again and will take a look at book to book; know that there are concerns on funds transfers that way, no doubt in part 'cause we're licenced in Panama, not CR. But I'll check it out.

Alex

[durito]

Legends has no problem having e-wallets in panama.

[Peep]

Yeah, don't go blaming Panama.

Anyways, you should be banking someplace else that where you live "just in case".