BetEd has my account on hold pending the review of my recent casino play

[Bobbysim]

Hi Everyone. I'm a first time poster but have been lurking for a long time. Although I've been using A+ rated sports books for the past ten years, I opened an account with BetEd because I liked their video poker selection. Well, for the past two days I've been on a serious roll winning approximately $5000.00. This morning
at 2:10am they put my account on hold saying "they have noticed some unusal
metrics in game play and will reactivate your account once we had a chance to look at them."
I filed a complaint with SBR but had'nt heard anything. If anybody else had a similiar problem or can offer some advice, I sure would appreciate it.
Thanks, Bobbysim

[MrSleepy]

Ey Bobby. your not the only one that has a problem with their online casino. They did the exact same thing to me when i was winning in baccarat and then they finally took the baccarat out of the casino completely and said suspended my account during their investigation on how i won soo much. They will probably do the same thing to you like they did me.... pay you back all of your deposits and give you some kind of (measly) bonus cash for "helping them with finding a software error". Once you withdraw the money out, they will then close your account. Yup, that's what they did to mine. I have Justin7 on here taking a look at BetEd.com for me as well to see if they can recover the money i won from them.

I would contact Justin7 on here and let him know what happened to you. maybe he can work on both of our cases with BetEd at the same time being its for similar issues with them.

[Grandmaster B]

thats some bullshit...these online casinos take so much money from people then when you finally smack them they make something up not to pay

[tblues2005]

Hi Everyone. I'm a first time poster but have been lurking for a long time. Although I've been using A+ rated sports books for the past ten years, I opened an account with BetEd because I liked their video poker selection. Well, for the past two days I've been on a serious roll winning approximately $5000.00. This morning
at 2:10am they put my account on hold saying "they have noticed some unusal
metrics in game play and will reactivate your account once we had a chance to look at them."
I filed a complaint with SBR but had'nt heard anything. If anybody else had a similiar problem or can offer some advice, I sure would appreciate it.
Thanks, Bobbysim

These guys will do you right. They will get to bottom of it but it does take time. Please be patient and they will get it taken care of. I will for sure stay away from them because of this.

[Bobbysim]

Thanks for the replies you guys. I feel like I still have a little bit of hope.

[king]

I don't see a big deal why they close the account. There is no possible way of cheating in casino. You place a bet and let it ride to see if you win. I have deposit $200 in 888/casinonnet before and cashout $5000. Customer service congratulated me on my winnings and I saw the money within 5 days and I still had money left over on 888/casino on net.

From my understand what BetEd is saying is that you won so and so money which is not possible because we programmed our casino to make you lose and some how you won. Now we have to investigated why you won after we programmed it for you to lose 80% of the time.

[Dark Horse]

Beted back to their stealing ways again?

"noticed some unusual metrics in game play and will reactivate your account once we had a chance to look at them."

Translation:
Unusual metrics = luck
Once we had a chance to look at them = You either cheated, or you helped us identify a flaw in our software. Either way, we won't pay.

These people are the worst.

[Bobbysim]

Those bastards reactivated my account but debited $5143 out of it and left me 0.01. How nice of them to leave me a penny. I sure hope SBR can help me out here.

[Justin7]

I have 2 disputes with them on casino issues. I haven't received a complete explanation yet.

[tblues2005]

You may want to downgrade them Justin. I smell a rat somewhere there.

[Justin7]

You may want to downgrade them Justin. I smell a rat somewhere there.

That's premature. I need all the facts first.

[tblues2005]

You are doing the right thing there Justin. I agree with you on that. I sure smell a rat though so far.

[Teddy_KGB]

When I see a rubbish case, I always send an email to the bookmaker... now I've sent this :

"Dear Beted!

I wanted to register at Beted and deposit $5000, but I've checked you at SBR and I've found this :

http://forum.sbrforum.com/sportsbooks-industry/284805-beted-has-my-account-hold-pending-review-my-recent-casino-play.html

It's unbelievable.. somebody wins once a big and you steal the money? OMG, what a lucky that there is SBR where I can read useful tips .... of course I will never register at you, so you can't steal my money.

X"

OK, the $5000 is not true, but sounded well I'm curious what will they reply (if they will)

[king]

Beted back to their stealing ways again?



Translation:
Unusual metrics = luck
Once we had a chance to look at them = You either cheated, or you helped us identify a flaw in our software. Either way, we won't pay.

These people are the worst.

I have read that most casino will payout if a flaw or glitch was found.

I do hope the player does get paid. I don't see how they are unsual stuff going on. Not like he or she can take back their chips and run away with it and get security running after them like in Vegas.

[Bobbysim]

I played the same video poker game (Mystic Number Video Poker) at 5Dimes about a year and a half ago and won about $3500 in two weeks. They paid me. No investigation. No problem.

[playersonly69]

Damn

I was up in the sportsbook to about $2400 one time and they would only pay me $1000 per week!

Maybe they have changed that now, but that is all that I could get per week if I remember correctly. That was about 4 years ago though

[Dark Horse]

Said it before. Beted = debet

http://en.wiktionary.org/wiki/debet

[Justin7]

In at least one of the two disputes, the casino was screwed up. It looks like it was in both, but I am still looking for more data.

[iceminers26]

I do not understand the phrase "the casino screwed up". Almost everytime I have ever played at an online casino, I lost and lost big. Did it screw up because for once, the player won.

These ****in offshore casinos are already rigged so bad and now this shit, total ****in BS IMO

[king]

In at least one of the two disputes, the casino was screwed up. It looks like it was in both, but I am still looking for more data.

What you mean screwed up. Like something wrong with their software. That's not the players fault. What if it was screwed up and the player lost, I bet they won't say it was screwed up.

From the looks of it like I said before they rigged the casino to win on their favor. Why else did his account was on hold. They messed up the rigging to make it on the player favor or made it random rather then having themselves win 70-80% of the time. If this was me and I know I did nothing wrong I could care less if there was a mistake on their side that made me win. I am in favor of the player since he had no idea he or she could win big.

[20Four7]

Casino games are set up in favour of the casino, that's the rules..... if you think that roulette is in the players favour get real.... slots.... they are programmed to pay out a certain percentage. That doesn't mean someone can't win 20K, it just means they may take in 22 K and pay out 20K.

[StarPicks]

I would rather have my account closed then left with a penny. That pretty much says, come back for another duping. "casino screwed up"? That is the lamest excuse in the book. I wonder how many times they refunded a player when they lost? Zero is my guess. Odds are now dramatically in the favor of the books.

Btw, I also played 5dimes casino 2 years ago and was paid out no problem. A good book treats you right, and they don't care what you win as they know eventually the average player will give it right back. Except in my case, it went to a home stereo system.

[MrSleepy]

What you mean screwed up. Like something wrong with their software. That's not the players fault. What if it was screwed up and the player lost, I bet they won't say it was screwed up.

From the looks of it like I said before they rigged the casino to win on their favor. Why else did his account was on hold. They messed up the rigging to make it on the player favor or made it random rather then having themselves win 70-80% of the time. If this was me and I know I did nothing wrong I could care less if there was a mistake on their side that made me win. I am in favor of the player since he had no idea he or she could win big.

I totally agree with this and this is EXACTLY my point.

[Bobbysim]

There's alot of gamblers out there who lose everything they own because they're scewed up (meaning they have gambling or drinking
problems). Do casinos give them their money back? No. My point is: when the player is screwed up the casino gets the money so when
the casino is screwed up, the player should get the money too.

[vitalyo]

I do not understand the phrase "the casino screwed up". Almost everytime I have ever played at an online casino, I lost and lost big. Did it screw up because for once, the player won.

These ****in offshore casinos are already rigged so bad and now this shit, total ****in BS IMO

Agree
I don't play casinos . But i have seen way too many stories on when player wins big Casinos blaming it on the software glitch . And i had never seen Casinos refunding players $ .
Beted should pay the player full amount . And apologize to him for the inconvenience .

[Fishhead]

From what i've read thus far, you are getting raked over the coals.