globet complaint

**pjesnik24** · 10-29-09, 06:48 PM

what do you think?

**noyb** · 10-29-09, 08:11 PM

the thing that stands out for me is that i don't understand how a bookie can claim they do not offer Asian Handicap-bets, yet it is in fact offered on their website. the rest of your story isn't that relevant anymore, if you placed the bets, they apparently offered it and therefore should pay. sounds extremely basic, or am i missing somnething?

**pjesnik24** · 10-30-09, 03:06 AM

Originally posted by noyb

the thing that stands out for me is that i don't understand how a bookie can claim they do not offer Asian Handicap-bets, yet it is in fact offered on their website. the rest of your story isn't that relevant anymore, if you placed the bets, they apparently offered it and therefore should pay. sounds extremely basic, or am i missing somnething?

they say that it was offered by mistake however it was not a mistake when they took my money at first

**AimingHigh** · 10-30-09, 03:24 AM

Originally posted by pjesnik24

they say that it was offered by mistake however it was not a mistake when they took my money at first

So they're saying 2 things: (1) we didn't offer those markets; (2) we didn't mean to accept bets from you on those markets.

(1) Attempting to get out of paying you by saying that they don't offer those types of markets makes no sense at all. They offered them, and a trader accepted bets on them. And, as regards the particular mistaken markets, what terms do they think the bets have that they say you lost?

(2) How can it be a mistake to accept your bets if the bets have gone to a trader for approval? Do all their bets go to traders, or only those larger ones? Is there anything on the slip that shows it was processed this way?

Both (1) and (2) sound even more ridiculous given that they didn't even void your bets, but graded them as losses.

It sounds quite straightforward to me; you should be paid. I really hope it works out.

**pjesnik24** · 10-30-09, 03:36 AM

Originally posted by AimingHigh

So they're saying 2 things: (1) we didn't offer those markets; (2) we didn't mean to accept bets from you on those markets.

(1) Attempting to get out of paying you by saying that they don't offer those types of markets makes no sense at all. They offered them, and a trader accepted bets on them. And, as regards the particular mistaken markets, what terms do they think the bets have that they say you lost?

(2) How can it be a mistake to accept your bets if the bets have gone to a trader for approval? Do all their bets go to traders, or only those larger ones? Is there anything on the slip that shows it was processed this way?

Both (1) and (2) sound even more ridiculous given that they didn't even void your bets, but graded them as losses.

It sounds quite straightforward to me; you should be paid. I really hope it works out.

I am not sure about 1 euro bets but all of my bets get referred to a trader and after 5-10 minutes I receive a message from them if it is accepted or not. these bets were accepted of course

**vanman** · 10-30-09, 03:52 AM

Sounds like Globet are up to their old tricks again of voiding bets.
This is the second complaint on here now in a week about books robbing players.
It`s about time there was something done to protect players and their winnings.

**rookie** · 10-30-09, 04:33 AM

Absolutely baffling and disgraceful if this is true. Make sure you have records of your Asian handicap bets at Globet. Even IBAS will find it difficult to rule in their favor. You should approach Gambling Commission UK if this doesn't get resolved amicably.

Can you give us the exact odds ? I am wondering if the odds meant for European Handicap (that includes tie on handicap) were offered as Asian Handicap.

**PAPSMEAR** · 10-30-09, 04:39 AM

Not only do you have to pick the winner but you also have to second guess whether the bet type they are offering is real or just for laughts. What a joke book. BTW if you've had any losing asian handicap bets with them in the past on their logic you are entitled to a full refund.

**pjesnik24** · 10-30-09, 04:45 AM

Originally posted by rookie

Absolutely baffling and disgraceful if this is true. Make sure you have records of your Asian handicap bets at Globet. Even IBAS will find it difficult to rule in their favor. You should approach Gambling Commission UK if this doesn't get resolved amicably.

Can you give us the exact odds ? I am wondering if the odds meant for European Handicap (that includes tie on handicap) were offered as Asian Handicap.

there were only two options and even they wanted it to be European handicap my bets were +2 and both results ended draw

**LGBoots** · 10-30-09, 05:19 AM

What odds did you get on Sunderland +2. Should be easy to see if this was an Asian Line

My guess would be the odds offered to you for +2 were around the 1.90 mark.

**pjesnik24** · 10-30-09, 05:35 AM

Originally posted by LGBoots

What odds did you get on Sunderland +2. Should be easy to see if this was an Asian Line

My guess would be the odds offered to you for +2 were around the 1.90 mark.

it was 1.77

**pjesnik24** · 10-30-09, 05:39 AM

they do not deny that it was AH line nor do they say that the odds were wrong. they just say that they do not offer AH bets at all and that it was just a "technical" problem

**vanman** · 10-30-09, 06:14 AM

Just had a look at their website,and there are no AH on any matches that i can see.They are offering match h`caps on football matches tho.
But this aside,if they offered the asian then they should honour the bet IMO.

**pjesnik24** · 10-30-09, 06:15 AM

after this problem I did not see any AH bets either, but that does not change the fact that they were offering it and that my money was at risk

**LGBoots** · 10-30-09, 07:30 AM

Originally posted by pjesnik24

it was 1.77

In that case Globet are just Crooks

In fact they are worse then that as they even had the gall to keep your stake as well

Hopefully SBR will get this sorted for you. Good luck & I hope you eventually receive your deserved winnings

Shame on you Globet

**pjesnik24** · 10-30-09, 07:35 AM

I guess I was not clear enough, first they graded my bet as loss but after I complained they voided it meaning that I received my stakes back.

**HeeeHAWWWW** · 10-30-09, 07:44 AM

Theft.

At a guess, what maybe happened was they use some external lines service, and accidentally imported lines with Asians one week. I love how their logic results in that being the player's fault though :-)

**LGBoots** · 10-30-09, 08:35 AM

Originally posted by pjesnik24

I guess I was not clear enough, first they graded my bet as loss but after I complained they voided it meaning that I received my stakes back.

Very generous of them to return your stake

Stupid thing is Globet are willing to trash any reputation they have left over a bet which at 1.77 would have returned just 385 Euros

**citlec** · 10-30-09, 08:40 AM

Its a shame Globet arent still doing GlobetVIP, when that went they gave us GlobetSports which was good also but since the soccer season finished they changed the GlobetSports website to match the Globet website. Whats the point in having it? The log in they gave me is the same as my log in at Globet.

**pjesnik24** · 10-30-09, 08:48 AM

any mods?

**pjesnik24** · 10-30-09, 05:07 PM

Originally posted by pjesnik24

any mods?

any mods present here today with any kind of reply?

**Champi** · 10-31-09, 04:39 AM

I find another trick from Globet.com
I place a bet late night on Peru Primera division match 1-2 hours before the start ,but my bet wasnt reviewed or accepted,i wait 2 hours nothing-didnt receive confirmation...The game start and normally i suppose my bet which was unconfirmed is voided.
But at the morning i see that they grade my bet as a loss,after they see the result of the match!!!
What a shame!

**noyb** · 10-31-09, 04:58 AM

they have been doing that for a long time (altough they might have stopped doing it for a small period of time, they're doing it again now). they claim they first decide whether or not to accept the bet, and only then look at the result to see who has won. yeah right, altough i remember examples of people getting paid on bets that had already won this way.

**pjesnik24** · 10-31-09, 04:24 PM

well, to be fair to them you get a message after you place a bet that you can cancel it if you send them an email before the start of the game

**Champi** · 11-01-09, 11:32 AM

So my question is is the bet is accepted or not,after the game start and they didnt confirm..but settled the bet when they see the result?

**fixxer** · 11-01-09, 11:56 AM

Not a clear case for sure

**pjesnik24** · 11-01-09, 02:28 PM

Originally posted by fixxer

Not a clear case for sure

please share the info you have with us according to which you are making such a statement

**pjesnik24** · 11-03-09, 04:32 AM

what should I do about this problem? I filed a complaint to SBR twice and I made it here public but still nothing. anybody with some idea?

**rookie** · 11-03-09, 05:34 AM

Contact Gambling Commission (UK) or IBAS.

**Ace_of_Spades** · 11-03-09, 05:58 AM

The odds are terrible on this site. I'm going to see what happens with this site. I'm going to deposit 100 bucks in there and get the bonus and see what happens. Nothing but complaints about bookmakers of late on SBR and this one is unusual. i'm interested to see what they do if i get a few wins.

**pjesnik24** · 11-03-09, 06:20 AM

well, after my voided bets I made a withdrawal and it was processed in 24 hours. hopefully you will not encounter similar problems

**Ace_of_Spades** · 11-03-09, 06:34 AM

I'm interested in that bonus. i just hope my bets don't get cancelled or anything bad happens.

**jazzmonkey** · 11-04-09, 05:30 AM

I might be joining the list on this one with a similar complaint. Bet conditionally accepted but only confirmed 5 hours after the event had started by which time the bet had lost.

I have no issue with a bet losing, what I have a problem with is the fact that I assumed that the bet would be voided (couldnt believe that it would be accepted after the match had started) so placed the bet elsewhere. Now looking at a double loss.

I have written to them and am awaiting their response.

**vanman** · 11-04-09, 07:01 AM

If SBR won`t help on this,then i suggest Bookmakersreview.

They have helped me in the past.