Who has contacts there to help me get my withdrawal? Verified everything and phone call. Got email saying rejected due to wrong email. Email the sent to us the on file. Thanks everyone 👌
5 dimes bitcoin payout
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getliquidSBR Rookie
- 07-04-16
- 13
#15 dimes bitcoin payoutTags: None -
DontTailMeSBR MVP
- 03-24-19
- 2897
#2What do they mean when they say "wrong email"? When you set up a 5Dimes account, they send you a verification email, so it should not be possible to sign up with an incorrect email address. Then when you request a payout, they send another verification email. So where in this process is this getting messed up and how? I assumed you've talked to their support and asked for these details, correct?Comment -
OptionalAdministrator
- 06-10-10
- 61461
#3
They want you to reply to that email from the same email address they sent it to.
Sounds like you have more than one email account setup in your email client and may have replied from the wrong one?.Comment -
getliquidSBR Rookie
- 07-04-16
- 13
#4Yes, same email. Now they changed it to the bitcoin address.Comment -
OptionalAdministrator
- 06-10-10
- 61461
#5Ah that makes more sense.
Can you find the record of all addresses allocated to your wallet? I guess it should be the second last address if the last one you sent for confirmation was wrong?
Or just ask to cancel the withdraw so you can start again? (and keep a note of the bitcoin address to confirm).Comment -
DontTailMeSBR MVP
- 03-24-19
- 2897
#6Ah that makes more sense.
Can you find the record of all addresses allocated to your wallet? I guess it should be the second last address if the last one you sent for confirmation was wrong?
Or just ask to cancel the withdraw so you can start again? (and keep a note of the bitcoin address to confirm)Comment -
getliquidSBR Rookie
- 07-04-16
- 13
#7That is what they came back with I used Gemini to generate a new address. Thanks everyone 👌Comment -
DontTailMeSBR MVP
- 03-24-19
- 2897
#8Gamini as in the exchange? Get a personal bitcoin wallet to transact between Gemini and sportsbooks. Never send gambling money directly to/from a financial institution subject to US laws. They will eventually figure it out and cancel your account.Comment -
getliquidSBR Rookie
- 07-04-16
- 13
#9You mean like BitPay?Comment -
OptionalAdministrator
- 06-10-10
- 61461
#10You could really help yourself by checking out the SBR primer on using bitcoin for sportsbetting for newbies here: https://www.sportsbookreview.com/for...-tutorial.html
Sounds like you are unaware of some of the very basic things you need to know..Comment -
getliquidSBR Rookie
- 07-04-16
- 13
#11Appreciate it thank you!Comment
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