DimeLine Sportsbook confiscating winnings and bonuses from winning players

[SBR Lou]

DimeLine Sportsbook confiscating winnings and bonuses from winning players
Dimeline offered exorbitant bonuses up to 100% with a limit of $2,000 that attracted players in a UK-focused betting forum. The four players to report to SBR wagered well over six figures. The sportsbook took notice of the play and lowered their betting limits. As the players continued to win, their accounts were frozen. The sportsbook claimed that using a line comparison service, similar to http://www.sbrodds.com/, made the players nonrecreational and ineligible for the bonus given. Dimeline's line manager labeled bets on their soft lines (lines that are late to update along with betting market leaders such as Bookmaker (SBR rating A+) and Pinnacle (SBR rating A+) ) as "steam plays." Three of four of these players came from the same website but are unique accounts that have wagered from their individual locations. DLS has proposed paying the players half of their winnings rationalizing that they had double the funds to work with at the start of the account. All bonuses, despite amount rolled over, will be removed. Four Dimeline players had their accounts disabled and over $36,000 has been frozen sincelate April and early May. Dimeline was downgraded from C- to D+ and will be downgraded further if the book maintains its decision not to honor all winning wagers. | View player's report

[AgainstAllOdds]

Fuking scamming jerkoffs. Makes ya sick to hear cases like this.

[mbynwa]

I was one of the ones that got caught up in all of this, i sacrified over $1500 of winnings to get my deposit back as i could see where they were leading with my account.

Fuking scamming scum. Im glad they have been downgraded, though they clearly do not care about their ratings on SBR, maybe you should rate them an F- and see if they change their minds about SBR ratings then.

[RickySteve]

Was just about to deposit there, too.

[mbynwa]

Was just about to deposit there, too.

Consider yourself fortunate.

[Cyntax]

I love this forum. Think I just saved about $500!

[katstale]

I love SBR's outrage over this book's tactics to extort winnings from players they deemed as "sharp"!

I imagine Dimeline's managers just read the thread of what BOL does, with SBR approval (minus Justin), and figured "if they can get away with it, why not us?"

Ok, guys, your logic was perfect except you forgot one thing. You didn't make the payoff to SBR before you pulled this shameless stunt. You will know better next time.

[RickySteve]

SBR has gone to the mattresses against BetOnline in the past.

[arnie_marta]

Ok, guys, your logic was perfect except you forgot one thing. You didn't make the payoff to SBR before you pulled this shameless stunt. You will know better next time.

I cannot be more agree katstale...

A very good example is BetCris to........
They admit that their CS is not credible and cannot be taken accountable for what they say, and even so the rating remains.


SBR is lowering their purpose in exchange of money, the same thing IBAS is doing.

[Bill Dozer]

Katstale,
Feel free to include the link to the threads each time you post about 5Dimes and Betonline.

[Bill Dozer]

I was one of the ones that got caught up in all of this, i sacrified over $1500 of winnings to get my deposit back as i could see where they were leading with my account.

Fuking scamming scum. Im glad they have been downgraded, though they clearly do not care about their ratings on SBR, maybe you should rate them an F- and see if they change their minds about SBR ratings then.

mbynwa,

Actually Dimeline Sports and SBR discussed their rating many times since they first launched with Futurebet. I think they found that they don't have the resources to be an efficient book at this point and can't afford to be held accountable for the mistakes they made. They have been through a lot and came out with as much effort as any book but its tough for small new operations these days. They kind of gave up. If they do establish themselves, I wouldn't be surprised if they revisited this. It will cost more than they would have made over the years.

How many bets did you place in your account before your funds were taken? I think 4 players reported betting about $150k before Dimeline caught them.

[katstale]

Katstale,
Feel free to include the link to the threads each time you post about 5Dimes and Betonline.

First of all Bill, i am surprised to see you comment on BOL.
Second, I am also surprised to see you link 5Dimes and BOL?! I don't see any connection between the two. 5Dimes has never been accused of not paying people what they are owed? Do you know something the rest of us don't?

5dimes is known for alot of goofy things (of which I called them out for) and for catering to the lunch money crowd and grandmas, but they have never been associated with the outright theft that BOL has done (with SBR approval).

Since you asked, this thread is one of many that should give anyone, who wants to read, a good idea of SOP at BOL.

http://forum.sbrforum.com/sportsbooks-industry/127765-betonline-no-book-not-even-close.html

Actually, I don't feel the need to do research for people every time i post. They can use the search button if they are not persuaded by my comments or expertise. But the above is for you!!

http://forum.sbrforum.com/sportsbooks-industry/143805-betonline-scam.html

[bluefish]

did anyone else get the e-mail from dls about their new funding method, iou? $500 max w/ a 100 % signup bonus 30 x rollover?

[Peep]

Yes, I just got a new bonus offer too.

Dimeline Sports in offering a 25% reload bonus up to $250.00.

1. Rollover is 5X deposit and bonus amount.
2. Bonus can be used in casino but cannot be used for Rollover.
3. Offer valid for all deposit methods.
4. Offer Expires Sunday May 10, 2009.
5. May use bonus if you have exsisiting funds but deposit must match or be equal to your account balance.

THEY STILL DO NOT MENTION ANYWHERES THAT YOU CAN'T USE BASEBALL BETS FOR ROLLOVER.

I think this sucks. I got caught in the middle of this, I think I am almost done a 12x, I wasn't even close. I am going to live with it, but it is not right, they should at least specify in their e-mail that baseball does NOT COUNT for rollover.

[BrentCrude]

Something is going on at this place.I just received a $600 check but it was like pulling teeth getting it.They relentlessly dangle those 100% bonuses every week so I deposit a measely $25 via credit card and get $50 total.I play 4 leg $5 parlays and they were allowing correlation on NHL games right up until the playoffs.So for the first time when they didn't allow correlation,I bet longshot moneyline NBA games.I won a biggie on the first Bulls and 76 ers game for covering the wins and overs.Then I won another longshot 4 leg moneyline and overs on NHL playoff games.

So I knew I qualified for a withdrawal because I fulfilled the playthrough.They started giving me the run around saying that certain moneyline baseball parlays didn't count for playthrough.So I played some more and won a few more bucks.Aarron G.from my home state who's the front man at this joint signs the checks so he wouldn't be that hard to track down if he starts stiffing people.

Robert the manager finally said I qualified for a payout.He said the check was sent so I started waiting.They said it was sent from Canada and it would get to me in a week.I waited 2 weeks and it finally arrived but it was sent 2 days before I got it right from my home state.They lied but I was happy I got the check and it cleared the bank.

[katstale]

I am feeling generous towards you tonight Bill. here is another one concerning BOL.

http://forum.sbrforum.com/sportsbooks-industry/133621-betonline-software-problem.html

Now, I bet your sponsors over there are a little miffed at you asking for this extra feedback.

[Bill Dozer]

Actually, I don't feel the need to do research for people every time i post. They can use the search button if they are not persuaded by my comments or expertise. But the above is for you!!

I posted in the thread and I know how you feel about them and their bonus. I don't think it's too much to ask to reference the actual topic and say how they relate to the other sportsbook topics if you want your posts to be considered on topic. You are welcome to start your own thread about SBR and everything you disagree with.

[Bill Dozer]

Something is going on at this place.I just received a $600 check but it was like pulling teeth getting it.They relentlessly dangle those 100% bonuses every week so I deposit a measely $25 via credit card and get $50 total.I play 4 leg $5 parlays and they were allowing correlation on NHL games right up until the playoffs.So for the first time when they didn't allow correlation,I bet longshot moneyline NBA games.I won a biggie on the first Bulls and 76 ers game for covering the wins and overs.Then I won another longshot 4 leg moneyline and overs on NHL playoff games.

Yea, it's not the time of year to be dangling big bonuses with a week dimeline and almost no mainstream marketing. Who are the players that take this? They will be back in a different forum trying to connect the dots of which posters might know each other and sharing picks.

[slevy]

no sure I quite understand this. Are dimeline in a slow pay mode, a no pay mode or is it mostly the guys from UK that they are after?
I my self is waiting on a check from them. I was supposed to have been send on the 4 of may - that is what they tell me. And I have asked for a second check last week and was told that I would be send monday this week, but I´m quite sure that it has not been send, but can´t get an answer to this via live chat and Robert who apparently is in charge almost never answer my emails. The last response to a long email from me was: "Sir we need a valid phone no on you". I find it very hard to see why they would need a phone no in order to send a check! I hope this mess will be over soon; I hope they pay or another book take over on this in order to get some new customers.
So Bill and others: patience or shall I fill in a formal complaint?

[Bill Dozer]

no sure I quite understand this. Are dimeline in a slow pay mode, a no pay mode or is it mostly the guys from UK that they are after?
I my self is waiting on a check from them. I was supposed to have been send on the 4 of may - that is what they tell me. And I have asked for a second check last week and was told that I would be send monday this week, but I´m quite sure that it has not been send, but can´t get an answer to this via live chat and Robert who apparently is in charge almost never answer my emails. The last response to a long email from me was: "Sir we need a valid phone no on you". I find it very hard to see why they would need a phone no in order to send a check! I hope this mess will be over soon; I hope they pay or another book take over on this in order to get some new customers.
So Bill and others: patience or shall I fill in a formal complaint?

It sounds like they are saying they want your contact information before paying. If the phone number is real and they just haven't been able to reach you using it, then send an email or fill the complaint form and we'll try a different contact at Dime Line.

DLS hasn't failed to pay anyone that they want to pay. Everyone getting clotheselined here wasn't ready to cashout yet. Bad feedback can result in slow-pays depending on each book's situation. HeroesCasino is a good example right now. My guess is everyone who makes it through their rollover will be ok.

[arnie_marta]

I really don't think they are a bad Sportsbook, they just made the error of offering big bonus.

They should get over it, recognizes THEIR OWN MARKETING MISTAKES and pay to the players.

[mbynwa]

I really don't think they are a bad Sportsbook

Completely and utterly disagree.

[arnie_marta]

Completely and utterly disagree.

I know what you mean, because you have money there and I don't...


But they should realize that the mistake was theirs.
After doing that, and pay to the players, all is fine.

[Peep]

I did get an e-mail from them. I liked it, it addresses my complaint about the ML's in baseball not counting toward rollover.

Hello,

Just thought I would write and let all of you know of a few changes at Dimeline.

1. The Cake Poker network will join us at the end of May. Network has thousands of players and tons of tourneys.
2. Due to customer demand effective immeidatly MLB Moneylines count towards rollover as long as the odds are under -140.
3. We will be adjusting our MLB Moneylines to be more attractive effective immediatly.
4. Casino bonus release was reduced to 19-1 instead of 29-1
5. The Sportsbook bonus release was lowered to 4-1 instead of 5-1.

Remember we offer lifetime 5% reloads and tons of other exciting bonuses weekly.

Thanks

Robert Wilde (CS Manager)

GL to the half dozen or so Brits who are left holding an empty bag, after going after what seemed like easy cash. I hope something can be worked out to everyone's satisfaction.

[slevy]

ok Bill

I´ll have a chat with them over the phone and see if that helps. If not I´ll fil in a formal complaint and see if you can help. Thanks

[SBR Lou]

I did get an e-mail from them. I liked it, it addresses my complaint about the ML's in baseball not counting toward rollover.

Players should be aware that does not apply and will not apply toward anyone who has accepted more than a 25% bonus.

[Peep]

Oh.

Thanks Lou.

Well, in any case, it is an improvement for the future at least. I'll continue slogging my way through NBA then.

[SBR Lou]

Dimeline has worked an arrangement with players this report was based on.

Two players had their $2,000 bonuses deducted, and are to continue rollovers at which point all money is free to be withdrawn. The only alternative Dimeline presented was a prorated portion of winnings, a scenario which was unfair to players.

A third player was able to keep his refer-a-friend bonus and allowed to continue on with his rollover.

In summary- - If you are beating them to moves, do not accept a bonus to avoid this kind of headache. I can appreciate that Dimeline does not want a group of steam chasers taking advantage of their (ridiculous) bonus offerings, but this should have all been handled in a quicker, more efficient manner.

Dimeline has stated they will start offering more sensible promotions.

[arnie_marta]

After all of this, they get away with it?


The bonus was deducted and they still have rollover?

[SBR Lou]

The bonus was deducted and they still have rollover?

Dimeline has stated that if the players are re-profiled the bonuses will be reinstated, they are reiterating that bonuses are intended only for recreational players.

I do agree that they should simply cut the players loose and pay all winnings, but remember that this is not a book known for the strength of its policies, thus the rating.

[durito]

Dimeline has stated that if the players are re-profiled the bonuses will be reinstated, they are reiterating that bonuses are intended only for recreational players.

Can you translate this for me?

[tomcowley]

Dimeline stole the bonus and can give it back if they feel like it (yeah right).

[SBR Lou]

Can you translate this for me?

They have these players profiled as professionals. The players deny this, so Dimeline has stated that should the players be 're-profiled' in accordance to their betting styles, that they'll be granted the bonus.

Really what it means is if the players lose most of their winnings back, they will be given the bonus.

[durito]

That's beyond absurd.

[Stumpage]

In other words, stay as far away from this piece of shit book as one would Chernobyl.