5dimes customer service worst around HOW ARE THEY AN A+

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  • bostonboss
    SBR MVP
    • 02-04-09
    • 3169

    #36
    i remember legendmatt at bookmaker heads up blackjack i kicked his ass everytime he whined and called me a cheater constantly...was the only reason i stayed at bookmaker for as long as i did.....guy is a loser. and btw thanks for all that money i won off you pal.
    Comment
    • Majman
      SBR High Roller
      • 05-27-10
      • 149

      #37
      Originally posted by Redondo
      if you're in the freeplay deal you get a pending freeplay on every reload? I'm liking betdsi's reward points becuase i bet a high volume. the bad thing is i like poker and they use the same poker room 5dimes does but don't offer rakebake weekly like 5dimes.
      5Dimes really offers rakeback on poker? At what %?
      Comment
      • cloverfield
        SBR Wise Guy
        • 12-24-10
        • 862

        #38
        Originally posted by brodie
        legendmatt might be retarded?
        90% of the time people with issues like this are unhinged. This guy sounds like a complete wackadoo. I can't imagine running a book and dealing with people like this. guy obviously has issues beyond 5Dimes. Can't even control/handle himself in a professional manner.
        Comment
        • lecubs28
          SBR Wise Guy
          • 10-17-11
          • 638

          #39
          Originally posted by ADR51
          Dude STFU. Nobody gives 2 shits about you or fvcking tony, piss off whining little bitch!
          you just made little mike's week with those 51 bet points. that's like .5u right there for him!
          Comment
          • legendmatt34
            SBR Wise Guy
            • 03-15-09
            • 737

            #40
            all you people can gfy it was a simple post about a douche person so screw you all go get fuxxed by tony you were warned
            Comment
            • captrobey
              BARRELED IN @ SBR!
              • 09-02-10
              • 34354

              #41
              Originally posted by legendmatt34
              SAT THERE YEST WATCHED MY BALANCE GO DOWN DUE TO REGRADES OF PROPS IM Assuming cuz 1 from sunday was pending. had a few hundred pending and my balance went to -6 dollars. went on live chat got the usual they are always right attitude. when i asked what was regraded now. so I ask for tony a real sweetheart of an ahole. as i explain my problem i said there must been 4 or 5 regraded he says what were they i said not sure only 1 i saw was a derozen prop from sunday pending but my balance went down more then that. and cuz i was in a negative balance must ahve been another 1. then he says he will review my account and if there not more then 2 he will close my account. now all i did was ask what was regraded. this is his response
              Tony: you want awful, keep crying Tony: as i can just tell you "too bad"
              what a fxxin piece of shit and that how they treat there customers always.
              Im not a big bettor but still not right
              2 weeks ago bet bulls 1st 6 minutes ml they scored 4 seconds b4 the 6 min mark i was watching and nba and espn.com both said 556.
              when i complained about it was told by a supervisor oh well and if you dont like it I will close your account.
              well will never use them again hope no1 else gets screwed
              Lm if i am reading this right are you saying you had the Bulls in first 6 minutes and they covered with 4 seconds left to spare? If they graded that as a loss that should be able to prove wrong . That is something SBR should be able to verify pretty easily if you file a complaint. You are right i would think the play by play on espn would prove that.
              Comment
              • Redondo
                SBR Sharp
                • 10-04-13
                • 427

                #42
                Originally posted by Majman
                5Dimes really offers rakeback on poker? At what %?
                27% i think paid wednesday, i've had it automaticaLLY paid and other times had go ask where's my damn rakeback. apparently they offer it but don't really like offering it.
                Comment
                • darkhat
                  SBR Hall of Famer
                  • 08-18-10
                  • 5722

                  #43
                  Their customer service is god awful

                  if it wasn't an illegal operation in a 3rd world country they'd be out of business

                  They pay, and offer a lot of options. If you want reliability of payment there are times you have to sacrifice respect if you are dealing with an illegal operation in a worthless country. If you want respect and reliability, but not as many betting options go to youwager, bookmaker, or heritage (when they accept more players).
                  Comment
                  • easyliving
                    SBR Hall of Famer
                    • 06-25-12
                    • 8876

                    #44
                    without a doubt best book available to US players and top notch customer service
                    Comment
                    • Redondo
                      SBR Sharp
                      • 10-04-13
                      • 427

                      #45
                      Originally posted by darkhat
                      Their customer service is god awful

                      if it wasn't an illegal operation in a 3rd world country they'd be out of business

                      They pay, and offer a lot of options. If you want reliability of payment there are times you have to sacrifice respect if you are dealing with an illegal operation in a worthless country. If you want respect and reliability, but not as many betting options go to youwager, bookmaker, or heritage (when they accept more players).
                      5dimes has a promo where you get 10 free spins on a slot per $100 deposited, i deposited $500 and told live help i want my 50 freespins(worthless crap likely to yield about $10) they said sorry sir your account was not at zero when you deposited, you don't qualify, i said i'm actually aware of these sort of rules but i don't know how get rid of 2cents that were in my account. i said you cheapskate clowns. they said the freespins are now credited, $25 worth of 50 cent spins netted $6, don't why they are cheap lol.. another incident i goto live help and request a casino loss rebate, live help credits me $14, i run it upto $50, log out log back in an holur later and my balance is zero. i goto live help and the said you actually aren't entilted to a rebate to your losses post after midnight so we revoked your rebate and winnings. I think they are a pretty good book but if use thier little promo/rewards you'll find they are petty as HELL!
                      Comment
                      • slayer14
                        SBR Posting Legend
                        • 08-12-13
                        • 22008

                        #46
                        why you guys play casino at these costa ricans bookies online
                        Comment
                        • slayer14
                          SBR Posting Legend
                          • 08-12-13
                          • 22008

                          #47
                          you does the bloody tests to prove software is legit and fair for player it is a illegal book that dont pay tax ffs
                          Comment
                          • legendmatt34
                            SBR Wise Guy
                            • 03-15-09
                            • 737

                            #48
                            and when you have a legit complaint they close your account. and yes it was easy to prove bulls covered first 6 minutes i proved it 3 diferent ways. they said well we do it visually watching the game they can go fux off they are a shit book only thing i can say is they do pay
                            Comment
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