5dimes customer service worst around HOW ARE THEY AN A+

[bostonboss]

i remember legendmatt at bookmaker heads up blackjack i kicked his ass everytime he whined and called me a cheater constantly...was the only reason i stayed at bookmaker for as long as i did.....guy is a loser. and btw thanks for all that money i won off you pal.

[Majman]

if you're in the freeplay deal you get a pending freeplay on every reload? I'm liking betdsi's reward points becuase i bet a high volume. the bad thing is i like poker and they use the same poker room 5dimes does but don't offer rakebake weekly like 5dimes.

5Dimes really offers rakeback on poker? At what %?

[cloverfield]

legendmatt might be retarded?

90% of the time people with issues like this are unhinged. This guy sounds like a complete wackadoo. I can't imagine running a book and dealing with people like this. guy obviously has issues beyond 5Dimes. Can't even control/handle himself in a professional manner.

[lecubs28]

Dude STFU. Nobody gives 2 shits about you or fvcking tony, piss off whining little bitch!

you just made little mike's week with those 51 bet points. that's like .5u right there for him!

[legendmatt34]

all you people can gfy it was a simple post about a douche person so screw you all go get fuxxed by tony you were warned

[captrobey]

SAT THERE YEST WATCHED MY BALANCE GO DOWN DUE TO REGRADES OF PROPS IM Assuming cuz 1 from sunday was pending. had a few hundred pending and my balance went to -6 dollars. went on live chat got the usual they are always right attitude. when i asked what was regraded now. so I ask for tony a real sweetheart of an ahole. as i explain my problem i said there must been 4 or 5 regraded he says what were they i said not sure only 1 i saw was a derozen prop from sunday pending but my balance went down more then that. and cuz i was in a negative balance must ahve been another 1. then he says he will review my account and if there not more then 2 he will close my account. now all i did was ask what was regraded. this is his response
Tony: you want awful, keep crying Tony: as i can just tell you "too bad"
what a fxxin piece of shit and that how they treat there customers always.
Im not a big bettor but still not right
2 weeks ago bet bulls 1st 6 minutes ml they scored 4 seconds b4 the 6 min mark i was watching and nba and espn.com both said 556.
when i complained about it was told by a supervisor oh well and if you dont like it I will close your account.
well will never use them again hope no1 else gets screwed

Lm if i am reading this right are you saying you had the Bulls in first 6 minutes and they covered with 4 seconds left to spare? If they graded that as a loss that should be able to prove wrong . That is something SBR should be able to verify pretty easily if you file a complaint. You are right i would think the play by play on espn would prove that.

[Redondo]

5Dimes really offers rakeback on poker? At what %?

27% i think paid wednesday, i've had it automaticaLLY paid and other times had go ask where's my damn rakeback. apparently they offer it but don't really like offering it.

[darkhat]

Their customer service is god awful

if it wasn't an illegal operation in a 3rd world country they'd be out of business

They pay, and offer a lot of options. If you want reliability of payment there are times you have to sacrifice respect if you are dealing with an illegal operation in a worthless country. If you want respect and reliability, but not as many betting options go to youwager, bookmaker, or heritage (when they accept more players).

[easyliving]

without a doubt best book available to US players and top notch customer service

[Redondo]

Their customer service is god awful

if it wasn't an illegal operation in a 3rd world country they'd be out of business

They pay, and offer a lot of options. If you want reliability of payment there are times you have to sacrifice respect if you are dealing with an illegal operation in a worthless country. If you want respect and reliability, but not as many betting options go to youwager, bookmaker, or heritage (when they accept more players).

5dimes has a promo where you get 10 free spins on a slot per $100 deposited, i deposited $500 and told live help i want my 50 freespins(worthless crap likely to yield about $10) they said sorry sir your account was not at zero when you deposited, you don't qualify, i said i'm actually aware of these sort of rules but i don't know how get rid of 2cents that were in my account. i said you cheapskate clowns. they said the freespins are now credited, $25 worth of 50 cent spins netted $6, don't why they are cheap lol.. another incident i goto live help and request a casino loss rebate, live help credits me $14, i run it upto $50, log out log back in an holur later and my balance is zero. i goto live help and the said you actually aren't entilted to a rebate to your losses post after midnight so we revoked your rebate and winnings. I think they are a pretty good book but if use thier little promo/rewards you'll find they are petty as HELL!

[slayer14]

why you guys play casino at these costa ricans bookies online

[slayer14]

you does the bloody tests to prove software is legit and fair for player it is a illegal book that dont pay tax ffs

[legendmatt34]

and when you have a legit complaint they close your account. and yes it was easy to prove bulls covered first 6 minutes i proved it 3 diferent ways. they said well we do it visually watching the game they can go fux off they are a shit book only thing i can say is they do pay