1. #1
    shari91
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    Sportsbook scam alert - SynBet.com, PulseBet.com steal bettors' funds

    Sportsbook scam alert - SynBet.com, PulseBet.com steal bettors funds

    SynBet.com (unrated) is unable to pay players. The admission of insolvency was made by a company representative on TheRXforum, a forum that advertised SynBet as a platinum sponsor. On August 16th, 2011, head moderator "Wilheim" publicly introduced the unheard of sportsbook to forum users. SynBet primarily targeted US bettors, while sister outfit PulseBet focused on the European market. The two sportsbooks were hosted on the same server and shared wagering software as well as customer support numbers.

    On November 1st, 2011, a SynBet company representative posted that players would not be paid. The 143 word statement, which attributed blame to processors, was the last public appearance from a SynBet representative. Both players and SBR have attempted to contact SynBet and PulseBet by phone and live support - those channels of communication appear to be offline, although both sportsbooks continue to post lines each day.

    SynBet and PulseBet players have written the SBR mailbox to detail a range of sportsbook complaints, as well as voiced their complaints directly at TheRX.

    SynBet player owed €700:
    I registered at synbet about 3 weeks ago, deposited 100 euros,made 700 euros in a week. I requested a withdrawal, and the fun began - excuses,not replying to e-mails.I believe on 19th September and I'm yet to receive these funds,I've been promised many times that they will pay me in 24 to 32 hours, but they didn't. I've sent e-mails, but didn't get replies.
    SynBet player with voided wager reinstated as a loss:
    At 6:57EST 10/25 I placed a $1999.99 wager into their system on the detriot Red wings with -185 odds, which had a status of "awaiting" after I placed my bet. Knowing these are reviewed, I went to chat immediately to verify that the wager would be accepted. However, they waited 5 minutes until the game started and at that point told me "your wager unforunately was n ot accepted by our bookmakers, the game has already started." At this point, my bet showed a status of VOID and refund under the profit tab, and my account was at its original balance. The red wings lost, and my balance was still at its original level even after the game ended. Today I checked my account whoever was in management reviewing accounts at the end of the day decided to go back and undo the void, and my wager was counted as LOST.
    PulseBet player with cancelled withdrawals:
    Made a deposit,cleared a bonus, asked for the withdrawal ,received an email a week ago to send them id+proof of address, i've sent 6 days ago -no response from them till now (previosly they've been responding in less than an hour),live chat everytime telling me that support will contact me soon and that is all they can do for now, furthermore i've asked for the payout twice it was sent back to pulsebet account
    SynBet and PulseBet players with payout complaints are asked to submit a Sportsbook Complaint Form, or email help@sportsbookreview.com.

  2. #2
    FourLengthsClear
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  3. #3
    MBENZ
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    Called that early,no brainer.

  4. #4
    KEdge2k
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    What does the RX have to say about this?

  5. #5
    RED
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    Shady shit from the RX. I never seen how that forum even a couple years back would advertise to play at sportsbook.com, I was stiffed from them for around $400 like 5 years ago. And when people on the forum said it was a F rated book on SBR, Wilheim would respond by saying "I dont know why they rate books the way they do." Now at the time that sounded sort of believable from him. That guy is shady

  6. #6
    SBR Lou
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    Quote Originally Posted by RED View Post
    Shady shit from the RX. I never seen how that forum even a couple years back would advertise to play at sportsbook.com, I was stiffed from them for around $400 like 5 years ago. And when people on the forum said it was a F rated book on SBR, Wilheim would respond by saying "I dont know why they rate books the way they do." Now at the time that sounded sort of believable from him. That guy is shady
    I'm sure the folks at the RX didn't see this coming - but it's a tall task to get started as a new book in today's industry. Aside from bankroll, having the right managers, infrastructure and risk management in place is imperative. I don't know that SynBet had any of those. Hopefully they're at least willing to allow another book to step in and make players an offer.

  7. #7
    serggry
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    Have the same problem. Tried to contact Moneybookers but without any luck so far..

  8. #8
    1Vice George
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    Can you enable my private messages so that I can reach you in private, or can you send me a PM with your email address please

  9. #9
    1Vice George
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    Quote Originally Posted by SBR Lou View Post
    I'm sure the folks at the RX didn't see this coming - but it's a tall task to get started as a new book in today's industry. Aside from bankroll, having the right managers, infrastructure and risk management in place is imperative. I don't know that SynBet had any of those. Hopefully they're at least willing to allow another book to step in and make players an offer.

    Sorry prev message was intented for Lou

  10. #10
    secretstash
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    Quote Originally Posted by gummy bears View Post
    Can you enable my private messages so that I can reach you in private, or can you send me a PM with your email address please
    i believe lou's email addy is Lou@sbrnewsdesk.com or u can email sbr directly forum@sportsbookreview.com

    if that helps

    -stash
    Last edited by secretstash; 03-01-12 at 09:16 AM.

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