Does this seem legit?

[Speeddoesntslump]

I make a deposit with one of the sponsors of SBR. I have been a member of the book for 4 years????

Anyway I make the deposit on 2-28.... get a cash bonus of 20 %. I log into my account today, ( 5 days later) and notice that about 25 % of my money is missing. I have been on a decent run lately and have more than doubled my deposit.

Well I call up CS and they tell me that my account was in the negative when I made the deposit so they deducted it from my balance!!

I asked how I could have been negative. I have never bounced a check or went over my limit on a cc or done a charge back or anything.

She proceeds to tell me that it was because They had misgraded a wager and I had gambled the funds before it was fixed.

I ask when this happened and didn't get an answer. It must have been atleast 6 months????or so??The funny thing is when i logged into my account I had a positive balance, under a dollar but positive..lol

Why wouldnt they have contacted me if I owed them money? They have my number, email and address.

I am not a big gambler by any means but I do feel a little cheated here. I have nothing but respect for this book and am pretty much in a state of shock because of this.

It is not alot of cash compared to most of you guys but it is a decent amount to me. Do I have a gripe here or should I just write it off?

I just hate taking someones word on this. If they could have given me the date it happened or the wager that was misgraded I wouldn't be so mad about it.

I'm not the type to start bad mouthing the book or anything but I contacted them and wasn't really satisfied with the explanation I got.

Sorry for rambling on. What would be the next step after talking to a clerk and not feeling satisfied with the excuse/answer???

Thanks Guys

[THEGREAT30]

yeah that is bullshit.

[durito]

Call and ask to speak to a manager. Insist that they give you in writing an exact explanation of what they've done, including the date, wager info, etc.

Report back.

[Peep]

File a complaint form to SBR, they will contact the book, maybe get it fixed. Doesn't cost anything to fill out the form, I would think off the top you do have a reasonable complaint just do to the time involved and the fact that it was a misgrading on their part that they chose not to inform u of.

[ijustwant2bpaid]

sounds like some bs to me, what book?

[Keith Richard]

My guess the book begins with a B or a D.

[Fizzz]

Is this stated in their terms and conditions? That could pretty much fvk you up

[Stumpage]

Yup, this seems like outright theft unless they can give you the exact details. Top book or not, surely they have to provide some evidence besides something along the lines of "Oh, it was a mistake from June of 2001" which they might as well be saying at this point.

Total Crap.