so we have a $1.57 balance. Pleaser wager of .57 wins 3900 and 6-7 team parlay of $1 wins 136.84 so we now have 4036.84. I think the problem is that almost all susequent wagers were placed with money that was won off a bad line. Instead of trying to convince us your some victim of 5dimes, you should just move on. Why all this drama, you really think your entitled to even more.
5dimes screw up at my expense attention sport bettors BEWARE!!
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looneytunesSBR High Roller
- 12-16-10
- 216
#36Comment -
penstothecupSBR Rookie
- 05-29-09
- 39
#37so we have a $1.57 balance. Pleaser wager of .57 wins 3900 and 6-7 team parlay of $1 wins 136.84 so we now have 4036.84. I think the problem is that almost all susequent wagers were placed with money that was won off a bad line. Instead of trying to convince us your some victim of 5dimes, you should just move on. Why all this drama, you really think your entitled to even more.
Simply put, the book should not benefit here imo.Comment -
cloverfieldSBR Wise Guy
- 12-24-10
- 862
#38
I understand what you're trying to say...but ultimately what you're saying is: Even if you question an agent 2x..and they give you an incorrect answer both times and neglect to ask management...it's the players fault.
He asked TWICE about this particular wager and the clerk both times said "yes it is correct".. How on EARTH is it the players fault? He knew it seemed funny so he asked TWICE to confirm...Call me crazy but I would consider that the CLERKS/book fault.
What you're saying is basically the book/customer service rep can tell you anything they want..even if it's incorrect..then weeks later the book can claim "hey wait no that wasn't a fair line 2-3 weeks ago so all action is null and void". I usually agree with 75% of what you say in these kind of threads..but this one seems WAY WAY WAY off. Player verified it with the book twice because it sounded too good to be true.. he didn't try to hide it one bit.
VERY VERY VERY bad justification from SBR on this one.
Customer Service Rep/Book in the wrong 100000000000%. Tony should be blaming the (2) reps that didn't confirm or ask.Comment -
slashSBR MVP
- 08-10-05
- 1000
#39The player should be paid in full less the $3.900 he won on the erroneous payout.
Case closed. Let's move on to the next.Comment -
chase hardySBR MVP
- 01-07-10
- 1324
#40That 3-5k check 5dimes sends them each month helps ease the pain. I would call them every 10 minutes and ask to speak to tony and worry the piss out of him for 3 or 4 weeks and cuss him out everyday. This would be an epic call to 5dimes if jj gold was still around!Comment -
slashSBR MVP
- 08-10-05
- 1000
#41Where the hell is jj? I am mostly lurking around these days - still miss the guy.Comment -
penstothecupSBR Rookie
- 05-29-09
- 39
#42
This case is 100% proof of it.Comment -
cutter2225SBR High Roller
- 07-15-09
- 187
#43
It's gotten so bad that it's almost better to play with a non sponsor book in case an issue does arise, that way you'll have SBR's support.Comment -
housenutsSBR Rookie
- 01-09-07
- 16
#44Imo, all 5dimes lines should be positive. They couldn't lose.
Eg.
Raiders +325
Bengals +400
New player contacts the book and says, "ummm I think your line is wrong. Shouldn't it be Bengals -400?"
The rep then tells them, "no that is correct." Player thinks it's funny and asks another rep for clarification. The 2nd rep says "that is a good line. no problems with it."
Player fistpumps.
And bets $1000 on Raiders and $1000 on Bengals.
Bengals win.
Player wins his Bengals bet so now his account has $5000.
He makes wagers for the next 2 months and brings his account up to $40k.
Now he tries to cash out.
Red flags are waved. 5d won't honour the cashout because the Bengals win was a bad line. So they take all the money from the players account.
Player talks to support. Gets transferred to Tony.
Tony says: that was a bad line. you scammed the system. why didn't you ask me about the line?
New player: sorry tony, who are you? why would i ask for you? i talked to customer support. 2 people said it was fine.
Tony: i am the boss. you should always ask for me.
New player: sorry i didn't see anywhere in the rules where it states I should ask for 'Tony' if I think there's a line problem.
Tony: you thieving bastard. i'm coming for you. sleep well.
-----
this is essentially what happened.
Bill Dozier: 5dimes pays me healthily. They are an A+ book. New player freerolled.Comment -
mcdugglySBR MVP
- 01-22-12
- 2489
#45
I would otherwise agree but what is everyone taught to do with a bad line. You can either 1) try to go under the radar and get one over on the book or 2) alert the book of a bad line. He chose #2, only to have the book inform him that it WAS NOT a bad line. He then wins his wager, builds his balance even higher and only now is the book crying "bad line".
Simply put, the book should not benefit here imo.
Exactly. I also know for a FACT that if the OP lost all this money, Tony would never have came into contact with him at all and let him keep playing and dumping money into his sports book.Comment -
Lo$tSBR Wise Guy
- 06-03-10
- 787
#47Got a $1250 payout today from 5Dimes.Comment -
Lo$tSBR Wise Guy
- 06-03-10
- 787
#48Cwissy confirms. It's morning again in America.
Comment -
cutter2225SBR High Roller
- 07-15-09
- 187
#50It does seem obvious but we also know Tony won't budge and SBR Bill will continue to find an excuse to back the sponsor book. Let there be no mistaking it, Bill would bend over and take it in the ass continually from any and all paying sponsors if they ask him to. Seems clear the bottom line is far more important then his own self respect.Comment -
Justin7SBR Hall of Famer
- 07-31-06
- 8577
#51Hmm. It looks like 5dimes rules are pretty clear there. If they resettle the pleaser at the correct price, the player's account would be docked the difference between his won amount ($3500) and the correct amount ($200), or about $3300.
Surprisingly, this situation happens fairly often (where, due to a regrade, a player's balance goes negative). I verified that those quoted rules were on the site. This makes it clear how this should resolve: dock the account $3300, and carry on.
Fill out a complaint, and we will try to help you.Comment -
Dan boutonSBR High Roller
- 11-19-12
- 100
#52Imo, all 5dimes lines should be positive. They couldn't lose.
Eg.
Raiders +325
Bengals +400
New player contacts the book and says, "ummm I think your line is wrong. Shouldn't it be Bengals -400?"
The rep then tells them, "no that is correct." Player thinks it's funny and asks another rep for clarification. The 2nd rep says "that is a good line. no problems with it."
Player fistpumps.
And bets $1000 on Raiders and $1000 on Bengals.
Bengals win.
Player wins his Bengals bet so now his account has $5000.
He makes wagers for the next 2 months and brings his account up to $40k.
Now he tries to cash out.
Red flags are waved. 5d won't honour the cashout because the Bengals win was a bad line. So they take all the money from the players account.
Player talks to support. Gets transferred to Tony.
Tony says: that was a bad line. you scammed the system. why didn't you ask me about the line?
New player: sorry tony, who are you? why would i ask for you? i talked to customer support. 2 people said it was fine.
Tony: i am the boss. you should always ask for me.
New player: sorry i didn't see anywhere in the rules where it states I should ask for 'Tony' if I think there's a line problem.
Tony: you thieving bastard. i'm coming for you. sleep well.
-----
this is essentially what happened.
Bill Dozier: 5dimes pays me healthily. They are an A+ book. New player freerolled.
but when I really started winning and he owed 32k that's when the bs started! Go to another book
Bill here r ?s a lot of us want answered!
Do I owe 5dimes any money?
Is this or is it not covered in 5dimes rule I sent u?
Will there be any penalties placed on 5d for the threats?
Will start with these but there are moreLast edited by Dan bouton; 11-24-12, 11:08 PM.Comment -
penstothecupSBR Rookie
- 05-29-09
- 39
#53Hmm. It looks like 5dimes rules are pretty clear there. If they resettle the pleaser at the correct price, the player's account would be docked the difference between his won amount ($3500) and the correct amount ($200), or about $3300.
Surprisingly, this situation happens fairly often (where, due to a regrade, a player's balance goes negative). I verified that those quoted rules were on the site. This makes it clear how this should resolve: dock the account $3300, and carry on.
Fill out a complaint, and we will try to help you.
Well there you have it, either player needs to be paid balance in full (less the $3900), or 5dimes needs to be re-graded somewhere near what sportsbook.com is. After all, this is a very similar aituation, pay many small winners, find a loophole and steal from the occasional big winner.
Your move Corrupt Dozier....Comment -
penstothecupSBR Rookie
- 05-29-09
- 39
#54Exactly what happened!' don't understand how everyone who reads these threads don't see that including Bill who now will not speak to me! After Tom so documentation sent in and 4 days waiting the only explanation I got was on this thread! No phone call no email just a lousy post that doesn't even acknowledge the threats! For the idiot who says I'm waiting his time ur dumb can't wait til it happens to ur broke asz!! The 1250 cash out take ur $ and run! I received payouts too, about 11k
but when I really started winning and he owed 32k that's when the bs started! Go to another bookComment -
Dan boutonSBR High Roller
- 11-19-12
- 100
#55Who is Justin and where do I file a complaint with him? I'm new to the online scene and really have no idea who to contact!! Never mind! Well Justin glad u see it this way u may want to speak to Lou and bill they have already received the complaint and documentation!!Last edited by Dan bouton; 11-24-12, 06:11 PM.Comment -
secretstashSBR Posting Legend
- 03-29-10
- 14907
#56
he works with sbr.. so if u already sent one to them he "might" get it
-stashComment -
penstothecupSBR Rookie
- 05-29-09
- 39
#57File a sportsbook complaint
he works with sbr.. so if u already sent one to them he "might" get it
-stashComment -
cloverfieldSBR Wise Guy
- 12-24-10
- 862
#58
If it's true that the OP asked to talk to TWO supervisors and they both cleared the wager.. it is total BS to blame the player. How in the hell do the supervisors not even know/check the payout of a wager in question. The player wasn't even being sneaky about it: "I THINK THIS PAYOUT IS WRONG, CAN YOU CONFIRM IT?" How the hell can you get more cut and dry than that???? and it happens twice?!?!?
At some point the blame shifts from the player to the service reps/book. Like I said above, Tony's rage should be at the people who represent him who don't know what the hell is going on (if it's true two supervisors were asked).
Plus when he got his 11k in payouts I'm sure a manager checked his wager history???? That means the payout on that wager in question was probably checked 3 times and not a word was said until weeks and weeks later.Comment -
pologqSBR Posting Legend
- 10-07-12
- 19899
#59i love this btw
Imo, all 5dimes lines should be positive. They couldn't lose.
Eg.
Raiders +325
Bengals +400
New player contacts the book and says, "ummm I think your line is wrong. Shouldn't it be Bengals -400?"
The rep then tells them, "no that is correct." Player thinks it's funny and asks another rep for clarification. The 2nd rep says "that is a good line. no problems with it."
Player fistpumps.
And bets $1000 on Raiders and $1000 on Bengals.
Bengals win.
Player wins his Bengals bet so now his account has $5000.
He makes wagers for the next 2 months and brings his account up to $40k.
Now he tries to cash out.
Red flags are waved. 5d won't honour the cashout because the Bengals win was a bad line. So they take all the money from the players account.
Player talks to support. Gets transferred to Tony.
Tony says: that was a bad line. you scammed the system. why didn't you ask me about the line?
New player: sorry tony, who are you? why would i ask for you? i talked to customer support. 2 people said it was fine.
Tony: i am the boss. you should always ask for me.
New player: sorry i didn't see anywhere in the rules where it states I should ask for 'Tony' if I think there's a line problem.
Tony: you thieving bastard. i'm coming for you. sleep well.
-----
this is essentially what happened.
Bill Dozier: 5dimes pays me healthily. They are an A+ book. New player freerolled.Comment -
pologqSBR Posting Legend
- 10-07-12
- 19899
#60you should be paid in full minus the $3900 i agree. that would be the fair thing to do. i don't understand why they are backtracking on this and how he can be mad at you for taking advantage of a erroneous line that customer service verified.
as mentioned, if this error was in the book's favor they would want the customer's money in an instant. when it's good for the customer you have to fight for every yard but good for the book you have no chance.
its the same thing where you can't void a bet after placed. there are times i am in a rush and place a bet only for it to be on the away team when i wanted the home team. i know its my fault but at times im rushing to place bets on my phone and penetrate up. there the book doesn't let you change but they post a bad line and blame you for betting.Comment -
Bill Dozerwww.twitter.com/BillDozer
- 07-12-05
- 10894
#61It's illogical to say a player should be paid on winnings from ill-gotten gains. By that thinking he could have bet $570 instead of 57 cents at +7000 and ended up with 4 million dollars and let it all ride right away. The same argument would apply that hey, he made other bets a the correct odds with the winning cash so those bets have to be good and he is owed millions. It's the books fault for paying him with an extra zero to begin with.
The only reason he got the 11k and the reason we are discussing it now is because it was such a small amount but the reality is it was 10x the correct payout. I'll add that the bad line rule is subjective in that it says it needs to be a gross/obvious error. That rule implies the player should know better initially or be able to understand afterwards why it was such an error. In a lot of cases the player can make a case that he really doesn't understand how that is an obvious gross error. This is not one of those times.Comment -
PD77SBR MVP
- 12-11-09
- 2381
#62Hey Bill , 5dimes has a casino game that pays 1800 times more than any other other casino listed here at SBR. 1000 times more than the SBR casino. If I finally hit the royal do you think 5dimes will pay? Or will this be an obvious error? I can bet $250 x 3 so the payout would be 750 x 2000 = $1.5 million. What excuse will I get ? 2000-1 was obviously wrong even though I have been playing the god damn game for 10 years? There is an aggregate max payout for the game of $20,000? I can guarantee 5dimes isn't paying $1.5 mill if they are crying and bitching about $11k because they were to lazy to properly verify the wager.
The reason we are still talking about this is because 5dimes fukked up multiple times, so bad that the player managed to get paid. Then Tony compounded the fukkup by threatening the player. Now the icing fukkup is SBR backing 5Dimes blindly. I totally agree , better not to play at a banner book if you want SBR to have your back.Comment -
cutter2225SBR High Roller
- 07-15-09
- 187
#64
Thats a word that best describes most of what you say these days. I'm interested to see how you handle Justin since he clearly stated his opinion earlier and its in direct conflict with your opinion. I'm guessing he'll be silenced on this topic from now on.Comment -
robmpinkSBR Posting Legend
- 01-09-07
- 13205
#65Hey Bill , 5dimes has a casino game that pays 1800 times more than any other other casino listed here at SBR. 1000 times more than the SBR casino. If I finally hit the royal do you think 5dimes will pay? Or will this be an obvious error? I can bet $250 x 3 so the payout would be 750 x 2000 = $1.5 million. What excuse will I get ? 2000-1 was obviously wrong even though I have been playing the god damn game for 10 years? There is an aggregate max payout for the game of $20,000? I can guarantee 5dimes isn't paying $1.5 mill if they are crying and bitching about $11k because they were to lazy to properly verify the wager.
The reason we are still talking about this is because 5dimes fukked up multiple times, so bad that the player managed to get paid. Then Tony compounded the fukkup by threatening the player. Now the icing fukkup is SBR backing 5Dimes blindly. I totally agree , better not to play at a banner book if you want SBR to have your back.Comment -
OptionalAdministrator
- 06-10-10
- 60707
#66It's illogical to say a player should be paid on winnings from ill-gotten gains. By that thinking he could have bet $570 instead of 57 cents at +7000 and ended up with 4 million dollars and let it all ride right away. The same argument would apply that hey, he made other bets a the correct odds with the winning cash so those bets have to be good and he is owed millions. It's the books fault for paying him with an extra zero to begin with.
The only reason he got the 11k and the reason we are discussing it now is because it was such a small amount but the reality is it was 10x the correct payout. I'll add that the bad line rule is subjective in that it says it needs to be a gross/obvious error. That rule implies the player should know better initially or be able to understand afterwards why it was such an error. In a lot of cases the player can make a case that he really doesn't understand how that is an obvious gross error. This is not one of those times.
There would be no argument had the player not come to 5D to alert them of the initial error. But he did, and 5D let him play up his balance and take a withdraw.
Time to get on the right side. Tony will do whatever he wants whether you ruin your own credibility or not..Comment -
housenutsSBR Rookie
- 01-09-07
- 16
#67I'll add that the bad line rule is subjective in that it says it needs to be a gross/obvious error. That rule implies the player should know better initially or be able to understand afterwards why it was such an error. In a lot of cases the player can make a case that he really doesn't understand how that is an obvious gross error. This is not one of those times.
What is the point of customer support? Do you not think any of their representations, especially by 2 separate reps, have any weight?
1) There should be some onus on the reps to make accurate representations. Failure of them to do so should not leave the player at risk or fault.
2) The book gives the player 7 days to notify them of a misgraded wager in the books favor. If notice is not provided within 7 days the grading will remain. The same standard should apply for errors made by books in the players favor.
Having a double standard is ridiculous and allows books to forever freeroll players as demonstrated in my post #44Comment -
Dan boutonSBR High Roller
- 11-19-12
- 100
#69Bill what a load of bs! The rules clearly state how this is handled! Not my fault it went 6 weeks or more! I'm still waiting for u to acknowledge the threats and what will be done about that! U seem to be focusing on the $ wich ur finding excuses for but not touching on the threats! PLEASE EXPLAIN!!!Comment -
robmpinkSBR Posting Legend
- 01-09-07
- 13205
#70RIP, my goat, my friend, Machucando! I know you didn't go willingly.
Machucando had a lazy right eye as well.Comment
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