1. #1
    funnyb25
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    Are Books CS Reps So Underpaid, They Don't Care, Or Just Clueless....

    Anyone who bets live at BOL knows what I am talking about at the moment. They got matches live available to wager on that have been over for 20 min.

    "Clear Cookies/Cache"

    That doesn't work...

    "Our live wagering is working fine. Thank you"

    Cleary it is not....

    Idiots...

  2. #2
    DiggityDaggityDo
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    Pound the winners!


  3. #3
    KiDBaZkiT
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    They are paid not to care and are clueless.

  4. #4
    KVB
    It's not what they bring...
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    It's literally a step by step troubleshooting guide.

    No need to even listen to you...lol.

    You must have had the short list because you jumped right to the final response.

    "Our live wagering is working fine. Thank you"


  5. #5
    newton0038
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    they baiting players to hit a pastpost line. but only bring it up when u go to withdraw... T&C violation
    Points Awarded:

    KVB gave newton0038 2 Betpoint(s) for this post.


  6. #6
    Booya711
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    Offshore is a joke...haven’t done it in years...if you don’t have locals your a jerkoff

  7. #7
    unde0087
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    Quote Originally Posted by KVB View Post
    It's literally a step by step troubleshooting guide.

    No need to even listen to you...lol.

    You must have had the short list because you jumped right to the final response.

    "Our live wagering is working fine. Thank you"

    I would have said, if it was working why the fuk would I be talking to you dumbass? I don't take shit from CS from my sportsbook. I rain down bullets if cornered.

  8. #8
    jjgold
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    If I have trouble at a book I just walk away and go to another one there’s so many now that use the same platforms

  9. #9
    KVB
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    Quote Originally Posted by unde0087 View Post
    I would have said, if it was working why the fuk would I be talking to you dumbass? I don't take shit from CS from my sportsbook. I rain down bullets if cornered.
    "Our live wagering is working fine. Thank you. Is there any thing else I may help you with?"


  10. #10
    funnyb25
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    I ended the chat, and got back on with a new rep. He was even worse than the first one. I just closed it right away. Then they have the nerve after you exit the chat to pop up a survey. Fuk them

  11. #11
    KVB
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    Quote Originally Posted by funnyb25 View Post
    I ended the chat, and got back on with a new rep. He was even worse than the first one. I just closed it right away. Then they have the nerve after you exit the chat to pop up a survey. Fuk them
    omg I almost added "please take this short survey and rate your experience" to my post above yours.


  12. #12
    funnyb25
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    Quote Originally Posted by KVB View Post
    omg I almost added "please take this short survey and rate your experience" to my post above yours.

    Can't make it up. LOL

  13. #13
    unde0087
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    Quote Originally Posted by funnyb25 View Post
    I ended the chat, and got back on with a new rep. He was even worse than the first one. I just closed it right away. Then they have the nerve after you exit the chat to pop up a survey. Fuk them
    1 out of 5, then in the explanation box you put, if I could have given a 0 I would have.

  14. #14
    jjgold
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    The best customer service people I am more of a hard-core books
    Ones associated with credit shops

    BAS is good

  15. #15
    BuckyOne
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    Maybe, the bet was not really there if you would have tried to play it? May not have confirmed. What customer service says is worth nothing when push comes to shove. If cs tells your wrong - there is no way the book will back that up and make it right to you.

    So, the onus is on us to figure it up by backing it up based on what other books are doing. Everybody else has the game pulled / you have to leave it alone.

  16. #16
    DiggityDaggityDo
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    Quote Originally Posted by jjgold View Post
    The best customer service people I am more of a hard-core books
    Ones associated with credit shops

    BAS is good

  17. #17
    KVB
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    They're probably just hangry.

    They should stop off at KVB's WestCoast for a BLT Club and a bowl of soup...


  18. #18
    KVB
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  19. #19
    unde0087
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    Quote Originally Posted by KVB View Post
    They're probably just hangry.

    They should stop off at KVB's WestCoast for a BLT Club and a bowl of soup...


    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: KVB

  20. #20
    lakerboy
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    Worst live platform on earth

  21. #21
    jjgold
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    I would not use that platform I like those other two that BAS has

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