Good luck with that. I've been with the same agent for an hour and have got nowhere.
Comment
johnnyvegas13
BARRELED IN @ SBR!
05-21-15
27781
#318
Originally posted by Microphone
Good luck with that. I've been with the same agent for an hour and have got nowhere.
What did they say to u
yesterday they told me to wait till sept 25 to refund my lakers futures
like that isn’t freerolling me ...
Comment
littlekona
SBR Hall of Famer
11-19-15
5241
#319
IMO could be a few reasons. 1 they are relaunching as a Crypto only Book 2 they sold their customer base and platform to a USA approved company 3 Feds on them esp with the timing
Comment
Microphone
SBR MVP
01-08-08
2950
#320
I'm not doing futures. I have a large balance in excess of $10,000 am I'm asking if I can get a payout for that. I get that they're busy and it'll be slow, it's day 1, I know. But in 65 minutes I've got nowhere. They're talking to 10 customers at once.
Comment
Keith Richard
SBR MVP
07-06-06
1576
#321
Ok I always understood you can't have an account at 5Dimes AND any of their sister sites. Have had a account at 5dimes for years but not used in a few years. Do you think it would be okay to just sign up a new account with bet any sports? Thanks.
Comment
johnnyvegas13
BARRELED IN @ SBR!
05-21-15
27781
#322
Originally posted by Microphone
I'm not doing futures. I have a large balance in excess of $10,000 am I'm asking if I can get a payout for that. I get that they're busy and it'll be slow, it's day 1, I know. But in 65 minutes I've got nowhere. They're talking to 10 customers at once.
Fkkkk and that just for a cash balance
I’m asking specific about futures that won’t b settled before sept 25
like nba and nhl futures ???
Comment
milwaukee mike
BARRELED IN @ SBR!
08-22-07
26914
#323
Originally posted by johnnyvegas13
What did they say to u
yesterday they told me to wait till sept 25 to refund my lakers futures
like that isn’t freerolling me ...
i think that's a fair way to do it for everyone since people like me have both, futures bets and field bets (not lakers, not rockets, etc)
how long are btc payouts going to take? there is a weird covid message when you go to payouts... i requested a chunk last night
Comment
Microphone
SBR MVP
01-08-08
2950
#324
Originally posted by milwaukee mike
i think that's a fair way to do it for everyone since people like me have both, futures bets and field bets (not lakers, not rockets, etc)
how long are btc payouts going to take? there is a weird covid message when you go to payouts... i requested a chunk last night
That's what I'm trying to find out Mike. If I go by the old rules, I'll never get it out in time based on the 48-96 hour payout window.
I'd rather wait on hold for 3 hours and get a CS rep exclusive to me to get an answer but instead I have someone, who again, is talking to multiple customers at one time and is making no sense in their answers.
Comment
Snowball
BARRELED IN @ SBR!
11-15-09
30041
#325
betanysports.eu is running a bonus for account transfers
i think that's a fair way to do it for everyone since people like me have both, futures bets and field bets (not lakers, not rockets, etc)
how long are btc payouts going to take? there is a weird covid message when you go to payouts... i requested a chunk last night
Well I disagree since I have only lakers
what happened to the guy who said he got his futures refunded was that true or not
Comment
gshock1
SBR Hall of Famer
12-04-09
5366
#327
Originally posted by Microphone
I'm not doing futures. I have a large balance in excess of $10,000 am I'm asking if I can get a payout for that. I get that they're busy and it'll be slow, it's day 1, I know. But in 65 minutes I've got nowhere. They're talking to 10 customers at once.
I got through. Payout schedule is not changed. Bitcoin can be up to 96 hours.
Comment
milwaukee mike
BARRELED IN @ SBR!
08-22-07
26914
#328
we're probably all better off waiting until the 20th and transferring the pending stuff to betanysports
as long as sbr can confirm that
Comment
Brock Landers
SBR Aristocracy
06-30-08
45360
#329
Originally posted by gshock1
I got through. Payout schedule is not changed. Bitcoin can be up to 96 hours.
Bitcoin exclusive always faster
Comment
stevenash
Moderator
01-17-11
65172
#330
What's up with their Grand Poker room?
I guess that's done too.
What a bunch of jerkoffs, I good balance in there now and they better not dickk me around with the withdraw..
BYE 5DIMES!!! NO MORE..
Hey jibbsss
i would not b worried about a cash balance
I have futures here
Comment
Microphone
SBR MVP
01-08-08
2950
#336
They ended up closing my chat after an hour and a half on hold. Great.
Comment
CappinTerp
SBR Hall of Famer
11-26-09
9650
#337
I have been trying to get a payout....every time I call,I get a computer sound then music...can't talk to anyone to get a payout !!...........any feedback would be appreciated.
Comment
johnnyvegas13
BARRELED IN @ SBR!
05-21-15
27781
#338
Originally posted by Microphone
They ended up closing my chat after an hour and a half on hold. Great.
I prob won’t even bother then
fkkkkk this sucks
Comment
stevenash
Moderator
01-17-11
65172
#339
Originally posted by Microphone
They ended up closing my chat after an hour and a half on hold. Great.
Yeah, the most miserable job on the planet right now must be a 2 dollar an hour CSR agent for 5Dimes handling rapid fire chat and phone calls for 12 consecutive hours a day from pissed off account holders.
Comment
JIBBBY
SBR Aristocracy
12-10-09
83691
#340
Originally posted by johnnyvegas13
Hey jibbsss
i would not b worried about a cash balance
I have futures here
Yup I have a few Trump futures pending among others, a few of them for good money to. ..
Wonder what happens to those now?
Comment
johnnyvegas13
BARRELED IN @ SBR!
05-21-15
27781
#341
Originally posted by JIBBBY
Yup I have a few Trump futures pending among others, a few of them for good money to. ..
Wonder what happens to those now?
Nobody fkknnnn knows right now
someone said yesterday they got futures refunded ???
Comment
Microphone
SBR MVP
01-08-08
2950
#342
Originally posted by stevenash
Yeah, the most miserable job on the planet right now must be a 2 dollar an hour CSR agent for 5Dimes handling rapid fire chat and phone calls for 12 consecutive hours a day from pissed off account holders.
I don't envy them Steve. I was polite as ever and they gave me answer that wasn't even close to plain English, then ended the chat and asked for a rating. I know it's day 1 after the announcement but what am I asking isn't hard. Waive the $10,000 BTC online cashier limit and tell me I can get one BTC payout for my entire balance and I'll be out of your hair. This isn't hard.
Comment
chrisjackson3000
SBR Rookie
09-03-20
11
#343
Is it easier to transfer to another book than to request a payout ???
Comment
PuffDaddy
SBR High Roller
08-27-19
114
#344
Originally posted by Microphone
That's what I'm trying to find out Mike. If I go by the old rules, I'll never get it out in time based on the 48-96 hour payout window.
I'd rather wait on hold for 3 hours and get a CS rep exclusive to me to get an answer but instead I have someone, who again, is talking to multiple customers at one time and is making no sense in their answers.
Microphone,
* i had ONE open parlay which I filled yesterday and LOST,but dont have any bets,parlays ,futures, or bonus rollovers anymore
* im BTC exclusive and did a payout an hour after i got the email for my entire balance (low 4 figs)
* showed up as pending and im assuming it wili be their standard 2-3 days(maybe abit longer with everything going on)
I assume your NOT BTC exclusive as to why you cant withdraw? With your account all CASH.....why do you need to even talk with c/s?
Puff
Comment
Brock Landers
SBR Aristocracy
06-30-08
45360
#345
Originally posted by Microphone
They ended up closing my chat after an hour and a half on hold. Great.
Hey Mic, just shoot them an email, they respond fairly quickly
Comment
JIBBBY
SBR Aristocracy
12-10-09
83691
#346
Originally posted by johnnyvegas13
Nobody fkknnnn knows right now
someone said yesterday they got futures refunded ???
If they want to keep it all on the up and up all futures should be refunded asap then. That would be like stealing your money if they didn't and just shut off your account after you withdrew the cash balance..
Comment
Snowball
BARRELED IN @ SBR!
11-15-09
30041
#347
will they transfer a -0- balance to BAS ?
Comment
johnnyvegas13
BARRELED IN @ SBR!
05-21-15
27781
#348
Originally posted by JIBBBY
If they want to keep it all on the up and up all futures should be refunded asap then. That would be like stealing your money if they didn't and just shut off your account after you withdrew the cash balance..
agree
they r freerolling us on all these futures that can never b won now
this is some bull
Comment
Microphone
SBR MVP
01-08-08
2950
#349
Originally posted by PuffDaddy
Microphone,
* i had ONE open parlay which I filled yesterday and LOST,but dont have any bets,parlays ,futures, or bonus rollovers anymore
* im BTC exclusive and did a payout an hour after i got the email for my entire balance (low 4 figs)
* showed up as pending and im assuming it wili be their standard 2-3 days(maybe abit longer with everything going on)
I assume your NOT BTC exclusive as to why you cant withdraw? With your account all CASH.....why do you need to even talk with c/s?
Puff
Puff I'll save you the read back. I AM BTC exclusive. My balance is in excess of the $10,000 online limit so I'm trying to find out from a CS rep how I can override it just to make one BTC transaction then I'll be out of their way. The rep started talking about multiple wallet addresses then, no one address, blah blah, if I reread my conversation, "she" was contradicting what she said to me 20 minutes previous.
Originally posted by Brock Landers
Hey Mic, just shoot them an email, they respond fairly quickly
Brock,
I did that just before I saw your post. Thank you.
Comment
RudyRuetigger
SBR Aristocracy
08-24-10
65086
#350
You guys with futures pending should definitely email and type in live chat
save it as a printscreen in paint or somewhere
if your team loses, you have proof you already requested should they try not to pay