Hello,
I am new here and after some advice off people.
Basically a long story short, i have developed somewhat of a gambling problem recently and are gambling excessivley.
I had a Sportingbet account which i used regulary. Once i realised i had developed these problems though i "self excluded" from the site for a period of 12 months. I did this with every bookmaker i had an account with.
Everything was going fine and i wasnt gambling much until i found myself bored on a sunday afternoon and wanted a bet on the football.
Knowing i had no accounts to bet on, i decided to "try" and open a new account with sportingbet using a different email and username but the rest of the info was exactly the same (address, date of birth etc)
I didnt actually expect it to work, but much ti my surprise they let me open a new account. I started off and deposited £20 (on the same card as previous account was with)
Things very quickly escalated and in total in 24 hours i had deposited and lost over £850!
Now before anyone starts, i know it was ME who opened this new account and i shouldnt have. But as any gambler with a problem knows, once you get that itch its hard not to scratch...
Im 99% sure, had i of won with any of these deposits, they would not have paid me and realised this was a duplicate account.
I have a problem and i know it, hence why i took the action and self excluded. Now under the responsible gambling act, a company CANNOT let you re-join their company during this exclusion, and even after the exclusion, verification is required to prove that you no longer have a problem.
They have exploited my problem and cost me money i cannot afford to lose.
Please dont come on here and give me loads of grief as i am well aware I HAVE A PROBLEM.
I want to know where i stand. I have filed a complaint and Sportingbet have promised to come back to me by yesterday! surprise surprise they are ignoring me now.
Any adivse would be appreciated.
Many thanks
I am new here and after some advice off people.
Basically a long story short, i have developed somewhat of a gambling problem recently and are gambling excessivley.
I had a Sportingbet account which i used regulary. Once i realised i had developed these problems though i "self excluded" from the site for a period of 12 months. I did this with every bookmaker i had an account with.
Everything was going fine and i wasnt gambling much until i found myself bored on a sunday afternoon and wanted a bet on the football.
Knowing i had no accounts to bet on, i decided to "try" and open a new account with sportingbet using a different email and username but the rest of the info was exactly the same (address, date of birth etc)
I didnt actually expect it to work, but much ti my surprise they let me open a new account. I started off and deposited £20 (on the same card as previous account was with)
Things very quickly escalated and in total in 24 hours i had deposited and lost over £850!
Now before anyone starts, i know it was ME who opened this new account and i shouldnt have. But as any gambler with a problem knows, once you get that itch its hard not to scratch...
Im 99% sure, had i of won with any of these deposits, they would not have paid me and realised this was a duplicate account.
I have a problem and i know it, hence why i took the action and self excluded. Now under the responsible gambling act, a company CANNOT let you re-join their company during this exclusion, and even after the exclusion, verification is required to prove that you no longer have a problem.
They have exploited my problem and cost me money i cannot afford to lose.
Please dont come on here and give me loads of grief as i am well aware I HAVE A PROBLEM.
I want to know where i stand. I have filed a complaint and Sportingbet have promised to come back to me by yesterday! surprise surprise they are ignoring me now.
Any adivse would be appreciated.
Many thanks
