Heritage sportsbook players beware:

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  • Urbanwildlife
    SBR Hall of Famer
    • 09-06-11
    • 5958

    #1
    Heritage sportsbook players beware:
    HERITAGE SPORTSBOOK PLAYERS BEWARE:

    I received this in my email and will be speaking to them later on today since I have never had a problem with this in the past, and it does really concern me.

    Dear xxxxx,

    This is a courtesy email to inform you that yesterday you played Parlays that are in breach of our 3 key rule.
    Please find a copy of the rule below from the wagering rules of www.heritagesports.com

    43. You can select any one team up to ONLY 3 times on your parlay and/or teaser combinations. Players, please keep a record of your team selections. If you select the same team (or total) in more than 3 parlays AND/OR Teasers, we can make ALL of your wagers involving that team or total a NO ACTION.

    We also wanted to advise you that our Max Parlay Limit for College Football is $2000. So you can see that by using the same Teams in multiple Pars, multiple times, circumvents the Parlay policies we are trying to operate with. If you would like to discuss this further, please call and ask to speak to your Account Manager. We do thank you for choosing Heritage Sports.

    Sincerely,


    Heritage Risk and Quality Assurance

    Any questions can be addressed to Heritage Risk Management. Thank you
  • PaperTrail07
    SBR Posting Legend
    • 08-29-08
    • 20423

    #2
    Wow.....I'm blown away by this--I always usually have the same team(s) in multiple paylays.. thats unreal....I understand going over the total....but having the same team in over 3 parlays ? Sometimes I'll just put bama ML in everything for example.....crazy shit----thanks for this post as I use the same book
    Comment
    • Urbanwildlife
      SBR Hall of Famer
      • 09-06-11
      • 5958

      #3
      The thing is that if a parlay is made up of teams previously used, ALONG with a new teams, it is a totally new play, so it is not circumventing the system.
      Comment
      • M.W.
        SBR MVP
        • 09-07-08
        • 1668

        #4
        That's not what that email seems to say.
        Comment
        • Microbetter
          SBR Wise Guy
          • 09-12-13
          • 589

          #5
          Even if you don't use Heritage
          review your sportsbook's rules so they don't cancel your parlays. Thnx for the post urb.
          Comment
          • BigdaddyQH
            SBR Posting Legend
            • 07-13-09
            • 19530

            #6
            This is the problem with using off shore books. They can change their definition of the rules anytime they want, and you are out in the cold. What are you going to do? Fly there and challenge them? I'll take Vegas any day of the week.
            Comment
            • M.W.
              SBR MVP
              • 09-07-08
              • 1668

              #7
              Funny - I can't find this rule anywhere on their website. Were you able to find it? I've never heard of such a thing. I thought books loved parlays and teasers.
              Comment
              • SamDiamond
                SBR Hall of Famer
                • 10-19-12
                • 6107

                #8
                Originally posted by M.W.
                Funny - I can't find this rule anywhere on this website. Were you able to find it? I've never heard of such a thing. I thought books loved parlays and teasers.
                It is there. I just found it.

                Log in.

                Go to bottom of page.

                Find "House Rules".

                Next

                Find "Wagering Rules".

                #43.
                Comment
                • Urbanwildlife
                  SBR Hall of Famer
                  • 09-06-11
                  • 5958

                  #9
                  Sure funny how they never send me these types of emails when I am getting my ass kicked. lol
                  Comment
                  • Urbanwildlife
                    SBR Hall of Famer
                    • 09-06-11
                    • 5958

                    #10
                    Wagering Rules

                    41. The minimum wager accepted online is $2 for sports and horses. The minimum wager placed over the phone is $10.00 for sports, and $5.00 for horses, EXCEPT for special promotions.
                    42. The maximum limit on overnight lines (basically from the last half time of the night until we open the next morning) is any combination of wagers totaling no more than $500. Any multiple bets made during this time that exceeds this limit will be deemed NO ACTION.

                    43. You can select any one team up to ONLY 3 times on your parlay and teaser combinations. Players, please keep a record of your team selections. If you select the same team (or total) in more than 3 parlays AND/OR Teasers, we can make ALL of your wagers involving that team or total a NO ACTION.

                    Open Parlays must be filled within 90 days after being placed. Heritage Sports reserves the right to cancel any parlays that remain open after 90 days.

                    44. Maximum payout is $100,000 per group of parlays. On Round Robins, the maximum payout will be considered for the WHOLE group of parlays and not for each parlay, in other words, a max of $100,000 will be paid on any Round Robin.
                    Note: A maximum of $100,000 is paid out on any Round Robin or combination of Round Robins using more than 50% of the same teams as in another round robin or combination of round robins.
                    45. When wagering on the internet, clients are solely responsible for their own account transactions. Please make sure to review your wagers for any mistakes before confirming them. It is the member's responsibility to write down the ticket number as confirmation of a wager made online. Without this number, Heritage Sports is not responsible for wagers not confirmed in the system. All accounts that use the internet to place wagers must have a valid e-mail address on file. Failure to have a valid e-mail address may result in the account being frozen or closed.
                    46. If the client has made a mistake entering a play, the play can be deleted if:
                    a. The mistake is reported no more than 10 minutes from the time the wager was placed.
                    b. The line has not changed.
                    c. The wagered event has not yet begun.
                    d. There is no new information on player(s), coaches, weather, or referees that may have an effect on the outcome of the event.
                    47. It is the client's responsibility to check and confirm their account balance on their first call of the day. If the client has a discrepancy, it is their responsibility to ask the wagering agent to review their plays, or to be transferred to a Client Service Representative to review their financial transactions.
                    48.The client must provide his/her account number and password on each and every call.
                    49. All read backs are final if placing a bet by phone. Upon completion of your wager(s), the wagering agent will read all wagers back to the client. The client is required to state their wagering account number and password for confirmation that all wagers recorded by the wagering agent are correct. Please listen carefully to the read back. It is the clients responsibility to correct any errors during the read back. In the event a customer does not hear the read back due to technical difficulties (disconnections, static, etc.) it is the client's responsibility to call back immediately to confirm his/her wager(s), or all wagers will be accepted as the wagering agent entered them.
                    50. All account discrepancies must be reported within seven (7) days of the date of the possible error.
                    51. Heritage Sports reserves the right to charge a $25.00 fee in the event of customer abuse of research privileges.
                    52. Some telephone wagers (e.g. rolling IF bets) may be limited due to "crunch time".
                    53. Propositional wagers, halftime wagers and quarter wagers are offered to our recreational players as an enhancement to their wagering experience. Heritage Sports reserves the right to limit or exclude players having an excessive percentage of their action on these types of wagers.
                    54.Heritage Sports reserves the right to terminate or modify any rules, regulations, wagers or any type of policy at any time prior to any written or verbal notice.
                    55. Heritage Sports makes available access to our online casino. When playing in the casino, it is reasonable to expect 5% losses of your total casino wagering activities.
                    56. All decisions are at the sole discretion of Heritage Sports and all decisions of Heritage Sports are final
                    57. All future wagers are graded and credited upon completion of the event or season. For example, a wager on the Red Sox over 90 wins will be graded after full completion of the schedule even if the outcome of the wager has been determined.

                    Disclaimer
                    It is the member's responsibility to question and clarify any event not covered or rules he/she does not understand prior to placing any wagers.
                    Comment
                    • PaperTrail07
                      SBR Posting Legend
                      • 08-29-08
                      • 20423

                      #11
                      43. You can select any one team up to ONLY 3 times on your parlay and/or teaser combinations------ So say one loses and i have 3 parlays including one team, can i make another with that team if another part of the parlay lost? I dont know how to interpret this
                      Originally posted by M.W.
                      That's not what that email seems to say.
                      Comment
                      • PaperTrail07
                        SBR Posting Legend
                        • 08-29-08
                        • 20423

                        #12
                        Was thinking the exact same thing....Was just gonna sk how bad you hurt em LOLOL
                        Originally posted by Urbanwildlife
                        Sure funny how they never send me these types of emails when I am getting my ass kicked. lol
                        Comment
                        • PaperTrail07
                          SBR Posting Legend
                          • 08-29-08
                          • 20423

                          #13
                          Gotta LOVE #54.....my god......The what we say goes rule... thats total BS
                          Comment
                          • Urbanwildlife
                            SBR Hall of Famer
                            • 09-06-11
                            • 5958

                            #14
                            PaperTrail07,
                            Please check your messages.
                            Comment
                            • PaperTrail07
                              SBR Posting Legend
                              • 08-29-08
                              • 20423

                              #15
                              Just sent a reply.....I Mean look at #54 Funny it comes on October 30th
                              Originally posted by Urbanwildlife
                              PaperTrail07,
                              Please check your messages.
                              Comment
                              • Night-Tripper
                                SBR MVP
                                • 12-14-09
                                • 3205

                                #16
                                Originally posted by BigdaddyQH
                                This is the problem with using off shore books. They can change their definition of the rules anytime they want, and you are out in the cold. What are you going to do? Fly there and challenge them? I'll take Vegas any day of the week.
                                Dude... Vegas has similar rules. The only difference is, they won't accept your bet while you're trying to place it. Last spring, I was attempting to put in a bullshit puck parlay and had five + money teams in it at the Golden Nugget. I was told that the house limited parlays to no more than 4 + money teams.
                                Comment
                                • Urbanwildlife
                                  SBR Hall of Famer
                                  • 09-06-11
                                  • 5958

                                  #17
                                  .......
                                  Comment
                                  • Slimpickens
                                    SBR MVP
                                    • 10-28-12
                                    • 2030

                                    #18
                                    Just take your action elsewhere. I never heard of such a thing either.
                                    Comment
                                    • Urbanwildlife
                                      SBR Hall of Famer
                                      • 09-06-11
                                      • 5958

                                      #19
                                      Just got done speaking with the wagering manager, thanks to the account manager assigned to me, providing me a call. He explained the policies to me, but he also took into consideration what I was saying to him, so he is going to look at my pending plays and return my call. The wagering manager I spoke to was very friendly and was willing to listen, so lets see what happens when he calls me back.

                                      @ Slimpickens,
                                      Yes we do have an opportunity to go elsewhere, but if I can somehow rectify this problem with Heritage I have no reason to go elsewhere, as they have been the best Sportsbook in the world for reasons I have mentioned previously.
                                      Comment
                                      • kokoz1635
                                        SBR Hustler
                                        • 01-03-13
                                        • 67

                                        #20
                                        Well if u lose nothing happen! But if u win..and of course They will bring this up!
                                        Comment
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