PaddyPower refunded an infront bet

[noyb]

look, regardless if you have a case or not, your reason for closing the account is obviously complete bs. i can speculate as to the reason of why you want it closed, but you'll only deny it. it's difficult to side with you in your case even though i might think you have a point (and your van persie-bet does have significant value, so i can imagine you're pissed), when your story around it is so obviously made-up.

[TeaAndToast]

I assure you this is not a windup and I am indeed pissed.

[shari91]

I assure you this is not a windup and I am indeed pissed.

Ok well like I said, fill out a complaint form if you'd like SBR to take a look. But still I'm truly not sure what you're pissed about. And to be honest, the first thing I thought when I read this was that you wanted the money back for whatever reason so decided to close your account. After doing so, you were made aware of how much value your bet had and now you're angry. Which is fine. But I don't get how you're upset that you asked to have the account closed, they confirmed temp or perm, you said perm, they did so and refunded your money.

And FLC, if RVP broke his leg while Tea was still a customer there, then no of course it shouldn't be cancelled if it's an all in bet. But that's irrelevant here. What if he breaks his leg tomorrow? Tea just got his 365 quid back which he would've lost if he were still a customer. He told them to close the account. They did so and voided his bets. You'd expect them to keep the bets pending even though he told them he didn't want to do business with them any longer? If books did that - after you initiated the whole thing - we'd have people screaming on here that their money is being held hostage. PP didn't initiate this closure. He did. If anything, he just freerolled the book but mistakenly cut out when he was in a winning position.

[TeaAndToast]

Shari91 once I the rep notified me that he had refunded my bet I went ballistic, so that should be saved on the server or whatever. I tried to get it changed there and then.

[FourLengthsClear]

And FLC, if RVP broke his leg while Tea was still a customer there, then no of course it shouldn't be cancelled if it's an all in bet. But that's irrelevant here. What if he breaks his leg tomorrow? Tea just got his 365 quid back which he would've lost if he were still a customer. He told them to close the account. They did so and voided his bets. You'd expect them to keep the bets pending even though he told them he didn't want to do business with them any longer? If books did that - after you initiated the whole thing - we'd have people screaming on here that their money is being held hostage. PP didn't initiate this closure. He did. If anything, he just freerolled the book but mistakenly cut out when he was in a winning position.

Shari, I have my doubts that the OP has told us the truth, the whole truth and nothing but the truth here. With that said, if we take what he has said at face value then your stance essentially allows PP to subjectively decide what wagers they will void/cancel and which ones they allow to stand. The bet in question is currently more valuable then the odds he took which is why PP are taking the stance they are.

That doesn't make sense regardless of the OPs reasons for wanting to close his account. Paddy Power's policy should be consistent, either all bets stand (the only practical stance) or all are voided (would leave them open to shot takers).

Again though, I think there is probably more to this story than the OP is telling us.

[noyb]

Shari, I have my doubts that the OP has told us the truth, the whole truth and nothing but the truth here. With that said, if we take what he has said at face value then your stance essentially allows PP to subjectively decide what wagers they will void/cancel and which ones they allow to stand. The bet in question is currently more valuable then the odds he took which is why PP are taking the stance they are.

That doesn't make sense regardless of the OPs reasons for wanting to close his account. Paddy Power's policy should be consistent, either all bets stand (the only practical stance) or all are voided (would leave them open to shot takers).

Again though, I think there is probably more to this story than the OP is telling us.

i totally agree.

[TeaAndToast]

What I have said is the truth, and as unrealistic as you find it, it is still what has happened. I have logged a complaint with the link which was kindly given and have contacted IBAS.

[shari91]

Shari, I have my doubts that the OP has told us the truth, the whole truth and nothing but the truth here. With that said, if we take what he has said at face value then your stance essentially allows PP to subjectively decide what wagers they will void/cancel and which ones they allow to stand. The bet in question is currently more valuable then the odds he took which is why PP are taking the stance they are.

That doesn't make sense regardless of the OPs reasons for wanting to close his account. Paddy Power's policy should be consistent, either all bets stand (the only practical stance) or all are voided (would leave them open to shot takers).

Again though, I think there is probably more to this story than the OP is telling us.

Truthfully, I've never personally heard of someone - except those with gambling addiction issues - wilfully close an account with pending potential winning wagers. Not saying it doesn't happen obviously, but this is the first time I've ever heard of someone doing this voluntarily in that position. So I'm looking at it from the stance of the punter should be aware where his bet stands when he requests an account closure. They even offered him the temporary option with varied date ranges yet he didn't accept that either. Is there a blanket policy about this at PP when someone asks to have their account closed (not kicked by PP)? He's saying he shouldn't fall under self-exclusion but to me that's exactly what it is; just not for the typical reason we're used to. If you know Paddy would've made him hold a less valuable bet in these circumstances, please let me know.

But until you or someone else comes in and either provides a rule or confirms they tried to close their account with a pending futures bet that looked somewhat unlikely to win and PP kept it pending, then I can't side with Tea here and say they shouldn't have zeroed out his account. Again though - this is just my opinion.

[PharaohUB]

This is stupid. They should honor the bet. If his pending pick was a guy with 2 goals, you really think they would have refunded the bet?

I don't care what the rules state... The guy was confused about his options and his intentions were not to cancel the bet. Since when can you just cancel bets in the middle of action? I've never heard of this. Oh wait but when a guy has an edge all of a sudden they do it.

I mean if this is the actual rule in all situations. I will open an account just to put 1,000 on a team in the nfl to win the superbowl next year. If they don't make it to the superbowl I will just close my account and get the bet refunded. If they make it to superbowl I will hedge my bet. You really think they would allow this? Lol

Is the op stupid for permanently closing his account? Yes. Is the book shady for not reinstating the bet? Yes.

They clearly are taking a cheap shot at the guy and dont care cause they are losing his business anyway. Shady.

[TeaAndToast]

Pharoh thanks for the vote of confidence, hopefully I can get this sorted. Yes I was silly, but I thought I was inquiring and then the rep would of said how my bet would stand instead of making that decision for me.

[LVHerbie]

Thanks for some positive feedback for a change. Here are some links to some conversations with PP reps. Sorry if images are very very small

http://imageshack.us/photo/my-images/687/chatghl.jpg/

http://imageshack.us/photo/my-images/718/runs.jpg/

http://imageshack.us/photo/my-images/851/closeaccount1114024112.png/

http://imageshack.us/photo/my-images...eaccount2.png/

One of the chat logs appear (they are pretty small and difficult to read) to show support saying that if you closed your account with pending wagers he could get it reopened at a later time to settle those bets if they win...

If I thought I had a valid complaint I would take Shari's advice and just file a complaint... Continuing the discussion here really doesn't do much to help or solve your problem as you need to (or, more likely, have someone help you) convince the sportsbook of your side rather then some randoms on a message board...

[whatagoal1]

This thread is complete nonsence, no one in the right mind would do what the Op has done
but he has done it.

If RVP wins top scorer Paddy will pay whether the account is open, closed or suspended, there is no doubt whatsoever.


If it was any other way, people could just bet antepost and close the account if their bet was against them(as had been pointed out earlier in the thread)

[TeaAndToast]

WhataGoal they have no intention of paying as they refunded my stake.

[Santo]

The 'too easy to access' line certainly doesn't help your case -- it would likely trigger one of their problem gambler mechanisms.

[Hareeba!]

The 'too easy to access' line certainly doesn't help your case -- it would likely trigger one of their problem gambler mechanisms.

together with "...I never thereafter used the account" it just doesn't make any sense does it?

what was the real reason for wanting to close the account?

something being withheld from this story surely

[TeaAndToast]

together with "...I never thereafter used the account" it just doesn't make any sense does it?

what was the real reason for wanting to close the account?

something being withheld from this story surely

Her indoors was cracking up as I spent too long on the sites, so I said I would close (one) with her insight as I now use 365. He may have assumed but never inquired. A doctor could say we might need to amputate your leg, but I will not test beforehand (maybe). He could of simply asked, or said I will be closing your account permanently under self-exclusion because your addicted to gambling and your bet will be refunded I would have been like hold on a minute that's not correct and I do not want that to happen to my bet.

[brettels]

keep trying tea toast

[andywend]

Just so I get this straight:

If you ask PaddyPower to permanently close your account, then they will refund all pending wagers?

Lets say I have $100 in my account but have $5,000 in pending wagers and all of them look like guaranteed losers. If I asked PaddyPower to close my account permanently, they would send me a check for $5,100?

Thats just not possible.

[kostasgr]

I never seen another fool thread like this.
Keep your account open you silly!!!
LOL...

[TeaAndToast]

keep trying tea toast

And I thought I was hard done, but it doesn't compare to what god has done to your face. Look at your teeth, chin, nose, specs and jumper. Hideous, and a right w****r also.

[rodneytrotter]

Which country are you in T&T?

I have never heard on the term 'infront' before, which I assume is an american term. Paddy Power would be more used to the term ante-post - maybe this raised some flags.

[FourLengthsClear]

Which country are you in T&T?

I have never heard on the term 'infront' before, which I assume is an american term. Paddy Power would be more used to the term ante-post - maybe this raised some flags.

Rodney, you plonker. (sorry couldn't resist).

"In front" isn't a technical term used in the UK or the US. He just means that the bet is in better shape now than it was at the time he made it. He got 10/1 at the start of the season whereas RVP is now around 8/11.

[Hareeba!]

Rodney, you plonker. (sorry couldn't resist).

"In front" isn't a technical term used in the UK or the US. He just means that the bet is in better shape now than it was at the time he made it. He got 10/1 at the start of the season whereas RVP is now around 8/11.

"in the money" I think is the more common expression?

[FourLengthsClear]

"in the money" I think is the more common expression?

I guess so, though even that usually refers to options/financial instruments.

[rodneytrotter]

Even so, my bet is that they have probably done him on restricted territories, although T & T can prove me wrong.

[borgsta]

I can't think of something more idiotic than this.

[FourLengthsClear]

Even so, my bet is that they have probably done him on restricted territories, although T & T can prove me wrong.

Just judging by his language, I am fairly sure T&T is English.

[brettels]

And I thought I was hard done, but it doesn't compare to what god has done to your face. Look at your teeth, chin, nose, specs and jumper. Hideous, and a right w****r also.

You are obviously dumb enough to think i would put my own pic up. You should just quit T&T, obviously you are not mature or witty enough with any common sense to be a gambler.

[TeaAndToast]

I'm from Northern Ireland. I have just got an email about the ruling. I will have a few drinks here before I open the PDF, as I'm sure its not going to be in my favor (power of the bookie). I will then let you know the result in a while.... Stay tuned


Brettles just try and change the attitude please. Its easier to be nice than nasty, nastiness takes way more thought.

[TeaAndToast]

Yay I won! Only problem is they are still trying to do me. They said the bet was for £250, which was the initial bet, but it was topped up over a period to £365. I'm sure these mistakes are not made with payouts. I have attached a link to the trial.

http://imageshack.us/photo/my-images/215/hewhodares.png/

Thanks all for the support, and not thinking I was a troll.


T&T

[Santo]

Nice to see somebody reporting a positive IBAS outcome.

[brettels]

Brettles just try and change the attitude please. Its easier to be nice than nasty, nastiness takes way more thought.

Sorry, its the whole stench of hareeba shillington that has rubbed onto me! i'll be sure to get rid of it!

[skrtelfan]

The 'too easy to access' line certainly doesn't help your case -- it would likely trigger one of their problem gambler mechanisms.

Yes but regardless of why he closed the account he is still entitled to at least a current equity withdraw of his bet. Otherwise the book is able to freeroll in that situation.

[Hareeba!]

Nice to see somebody reporting a positive IBAS outcome.

Indeed.
They seem to have an undeserved reputation for siding with the books imho.
My one and only instance of asking for their assistance against a scum bookie proved successful too.

[wasteoftime]

I have the same dispute with paddy but have had no luck so far.

Ibas told me because it's relating to self-exclusion they can't help.

Teaand toast if you are still here can you please get in touch?

Thanks