Betfair robs 100s of players with "Happy Hour" casino promo (Video)

**stefan084** · 11-30-10, 12:21 AM

great work on this but what is the next step?

**sportscash** · 11-30-10, 12:23 AM

Yeah i will stick with Betfair.

**sportscash** · 11-30-10, 12:36 AM

Originally posted by sportscash

Yeah i will stick with Betfair.

Even though they are wrong in what they done and justin7 makes very good points.Once i signed up a refer a friend and they did not pay me for that.But i do not think my funds are in danger.

**Hareeba!** · 11-30-10, 01:05 AM

Originally posted by wtf

i have had shoddy treatment from betfair, especially their KYC NAZIS, holy fuk , they are worse than the police

They work in a regulated environment unlike all those Caribbeans and are required by LAW to take the ID measures they do. You'll find all Australian and English books doing similar for that reason.

**Iwinyourmoney** · 11-30-10, 01:07 AM

Unreal, Fuk these crooks

**flyingillini** · 11-30-10, 01:12 AM

Originally posted by Iwinyourmoney

Unreal, Fuk these crooks

Iwin, Betfair is a must have if you gamble on sports. Don't play in any of the online Casino's.

**tkim8404** · 11-30-10, 01:15 AM

I just cashed out over 600 from 5dimes today and I had absolutely no problems. Stick to the trusted sportsbooks as much as you can and don't get lured by outlandish bonuses.

**wtf** · 11-30-10, 01:17 AM

Originally posted by Hareeba!

They work in a regulated environment unlike all those Caribbeans and are required by LAW to take the ID measures they do. You'll find all Australian and English books doing similar for that reason.

i truly doubt ANY regulation states or gives flying fuk to have a doctor-teacher etc. sign my documention to prove its authenticity

like oh sure, please sign here mrs. teacher on my government issued electric bill so i can go gamble on a website, give me a break , nobody fukin cares, i provided the copy of the bill that is adequate

**Hareeba!** · 11-30-10, 01:41 AM

Originally posted by wtf

i truly doubt ANY regulation states or gives flying fuk to have a doctor-teacher etc. sign my documention to prove its authenticity

like oh sure, please sign here mrs. teacher on my government issued electric bill so i can go gamble on a website, give me a break , nobody fukin cares, i provided the copy of the bill that is adequate

well WTF you are deadset wrong!

It is a long while since I had to go through Betfair's KYC routine but I do know for an absolute fact that Australian's NT regulations (where most of the online bookies are based) DO require that you provide a CERTIFIED copy of an appropriate ID document. There is a long list of persons qualified to provide the required certification and it really is no big deal. Doctors and teachers are amongst those who can do it for you.

**wtf** · 11-30-10, 01:45 AM

australia? what is that 22 million people? like a chinese suburb

i have never encountered such regulations, it is totally alien and bizarre

and i will not ask a doctor to sign something so i can gamble, who the fuk is that desperate ?

**Hareeba!** · 11-30-10, 02:01 AM

Originally posted by wtf

australia? what is that 22 million people? like a chinese suburb

best place to live on this planet
safest bookmakers to deal with too
don't have to put up with all the stupid anti-gambling laws in the US and no tax on gambling profits

Originally posted by wtf

i have never encountered such regulations, it is totally alien and bizarre

and i will not ask a doctor to sign something so i can gamble, who the fuk is that desperate ?

you don't have to ... the list of authorised signatories is very long ... almost everyone would have a compliant friend who is on it ... and all they have to do is certify that you are you .. they don't need to know why you need the document certified

**lawnmower** · 11-30-10, 03:59 AM

Originally posted by Hareeba!

Originally posted by lawnmower

Andywend: What you describe is correct. But that is EXACTLY what the T&Cs said you could do. Thats what made it a stupid promo. Note that the T&Cs were up for about 3 days before the event, and many people (including me) checked with BF that the bonus was unlimited and money could be recycled. We all got a big resounding yes.

do you have evidence supporting that? if so, surely any fair minded arbitrator, or court if necessary will uphold your claim. keep fighting.

Yes, Justin has a screenshot of the T&Cs in his video. Term 5 and 7 are the ones that make it unlimited (and the promo email actually used the word 'unlimited'.

You might think that a regulator or arbitrator would be able to sort this out. But IBAN, the uk regulator has seen the word 'casino' in the complaints and said 'oh. that’s regulated by the LGA in Malta, talk to them.' Completly ignoring that they have jurisdiction over the exchange side of the BF operation. LGA have no interest in rocking the boat. I believe [uncertain of my facts] but neither of these 'independent' regulators are truly independent of the sportsbooks they regulate.

Anyway, back to your point about sportsbook members having nothing to worry about. Consider this:
You go into a 5-starr restaurant and order Steak.

Then 100 people around you start throwing up.

Would you be concerned? Or just keep on eating as if nothing was happening.

Perhaps if you could be bothered to check you would find out that those people had eaten fish.

Well that’s alright the. You have steak. There is no way that it can affect you, is there.

Or perhaps you might just want to take a look in the kitchen to see if there is anything fundamentally wrong with how they prepare food.

I'm still trying to understand where you are comming from with your point. Are you saying that those who did the over generous promo got what they deserved? Or that you can guarantee that BF will never ever take money from peoples sports account?

To be honest I have no wish to get into an argument over this - I think we simply come from different perspectives. I've been shafted before by books. Part of the busness. But this is different BECAUSE it is BetFair.

**Sawyer** · 11-30-10, 04:13 AM

Betfair is realiable and solid. They're not a book, they're an exchange.

**Hareeba!** · 11-30-10, 04:24 AM

Originally posted by lawnmower

Yes, Justin has a screenshot of the T&Cs in his video. Term 5 and 7 are the ones that make it unlimited (and the promo email actually used the word 'unlimited'.

You might think that a regulator or arbitrator would be able to sort this out. But IBAN, the uk regulator has seen the word 'casino' in the complaints and said 'oh. that’s regulated by the LGA in Malta, talk to them.' Completly ignoring that they have jurisdiction over the exchange side of the BF operation. LGA have no interest in rocking the boat. I believe [uncertain of my facts] but neither of these 'independent' regulators are truly independent of the sportsbooks they regulate.

Anyway, back to your point about sportsbook members having nothing to worry about. Consider this:
You go into a 5-starr restaurant and order Steak.

Then 100 people around you start throwing up.

Would you be concerned? Or just keep on eating as if nothing was happening.

Perhaps if you could be bothered to check you would find out that those people had eaten fish.

Well that’s alright the. You have steak. There is no way that it can affect you, is there.

Or perhaps you might just want to take a look in the kitchen to see if there is anything fundamentally wrong with how they prepare food.

I'm still trying to understand where you are comming from with your point. Are you saying that those who did the over generous promo got what they deserved? Or that you can guarantee that BF will never ever take money from peoples sports account?

To be honest I have no wish to get into an argument over this - I think we simply come from different perspectives. I've been shafted before by books. Part of the busness. But this is different BECAUSE it is BetFair.

No, I'm not saying they got what they deserved. If the facts as presented are true then it is despicable.

Your analogy doesn't impress me.

Those who haven't played at the casino haven't been cheated. And based on my personal experiences with Betfair and having been an interested observer of their actions for a long time I am confident that my money is as safe with them as any other betting agency. In fact safer than almost all of them.

I also remain confident that this horrible saga will be resolved fairly in due course. Even if IBAS has no jurisdiction, there are other agencies or courts which can act on it if Betfair itself doesn't sort it out.

**Dark Horse** · 11-30-10, 04:40 AM

Lawnmower's restaurant analogy is actually very good.

The fact is that BF is cheating players. This is not in dispute. It is not a belief. It is a fact.

Now the reaction: 'but that won't happen in the sportsbook...'. Anyone is, of course, entirely free to accept this as fact. But it is not. It is a belief.

**BChrisB** · 11-30-10, 04:40 AM

Originally posted by Hareeba!

Those who haven't played at the casino haven't been cheated.

The issue at hand is that players were in fact cheated, and they were cheated by BetFair. It's not about whether it was through a casino promotion, or whether your monies are safe if you do one thing or another. Bottom line is BetFair cheated some of it's players !!!

**Hareeba!** · 11-30-10, 04:49 AM

Originally posted by BChrisB

The issue at hand is that players were in fact cheated, and they were cheated by BetFair. It's not about whether it was through a casino promotion, or whether your monies are safe if you do one thing or another. Bottom line is BetFair cheated some of it's players !!!

yes, but it only happened to those that tried to cash in on a casino promotion

THERE IS NO REASON FOR NORMAL BETFAIR SPORTSBOOK CUSTOMERS TO FEAR THEFT OF THEIR FUNDS.

**BChrisB** · 11-30-10, 04:51 AM

If I had a really bad day handicapping and lost all of my bets, I cannot go to the book and say, "sorry, but I didn't plan out my picks as well as I should have, so can you please void my bets even though they already lost and return my money into my account." So why is it acceptable for BetFair to turnaround and void players winnings because they failed to predict a future outcome?

**Hareeba!** · 11-30-10, 04:59 AM

Originally posted by BChrisB

If I had a really bad day handicapping and lost all of my bets, I cannot go to the book and say, "sorry, but I didn't plan out my picks as well as I should have, so can you please void my bets even though they already lost and return my money into my account." So why is it acceptable for BetFair to turnaround and void players winnings because they failed to predict a future outcome?

If that was directed at me then you clearly haven't been reading what I've been saying

**Monte** · 11-30-10, 05:32 AM

Originally posted by Hareeba!

best place to live on this planet
safest bookmakers to deal with too
don't have to put up with all the stupid anti-gambling laws in the US and no tax on gambling profits

Like IASbet/Canbet?
I don't doubt that it is a great place, but i indeed do have my doubts with the bookmakers.
And would they have something like MB, Pinny etc, or would you be stuck with the juice?

**Hareeba!** · 11-30-10, 05:44 AM

Originally posted by Monte

Like IASbet/Canbet?
I don't doubt that it is a great place, but i indeed do have my doubts with the bookmakers.
And would they have something like MB, Pinny etc, or would you be stuck with the juice?

Canbet is no longer Australian. They were a good book when they were based in Australia. They are now crap.

IAS is Australia's leading online racing bookmaker but has fallen away horribly particularly on sports since being taken over by that miserable Irish mob, Paddy Power. But they are still an Australian book and like the rest of them, safe as houses with your money even if you can't get a decent bet on with them any more.

No, there is no exchange nor any book with juice as low as Pinnacle.

Probably not much attraction for non Australian punters unless you are into AFL and NRL or the local races. But there is nowhere else where your funds are safer.

**lawnmower** · 11-30-10, 06:18 AM

Perhaps it’s our difference on what ‘safe’ means then.

I agree that funds held by BF are safe. There is little chance of them going bust or disappearing with peoples money in the same way as books in, say, Costa Rica would do.

But this episode has shown that funds are NOT safe with regards to them deciding to take money without justification because they say that a person has broken some term, condition or some other undisclosed reason.

Yes they have done this as a result of a casino event. Can you guarantee (not believe) that they will never do this to a sportsbook customer? Of course you can’t. And why not? Becuase it is a company policy decision to do this, not a one off promo manager who is acting outside his authority.

Once this has settled, I will continue to use BF – exchange and casino- but I will do it with the same respect that I would give a 3rd world shop.

**Justin7** · 11-30-10, 08:46 AM

Originally posted by Hareeba!

Those who haven't played at the casino haven't been cheated.

Not in this promotion, but I have several complaints of sportsbook players getting mugged with no explanation. The most recent was a 900 Euro confiscation from July.

**jjgold** · 11-30-10, 09:09 AM

Most players would pay a subscription fee to play at betfair, its that good.

**vitalyo** · 11-30-10, 09:29 AM

Great video Justin

. 100% agree on what you said .

Originally posted by jjgold

Most players would pay a subscription fee to play at betfair, its that good.

No not really ,i wouldn't ! 99% of the time i can get same or better line from Pinny and Asian books , and some europian based sportsbooks .
Now days I use betdaq a lot .

Betdaq is been good to me . In 2008 i took one of their offers/promos but by mistake i fell short on requirements .Unlike betfair they settle these in civilized manner

Dear Mr*******,

Thank you for your recent e-mail.

You didn't quite meet the terms and conditions for the free bet, however, as a gesture of goodwill, I will credit your account with the free bet for you because you were fairly close to meeting the requirements.

If I can be of any further assistance please do not hesitate to contact me.

Kind Regards,

Joe
Customer Service Executive
BETDAQ

helpdesk@betdaq.co.uk
www.betdaq.co.uk

Helpdesk (UK) : 0870 1781 021
Helpdesk (IRE) : 01 673 3360
Helpdesk (International) : + + 353 1 6733360

**Davydave** · 11-30-10, 10:51 AM

Originally posted by Duff85

Time to get JJ Gold on a plane to Malta.

Or at least a video of a phone call to them.

**Kaabee** · 11-30-10, 12:11 PM

imagine a casino in vegas that holds a massive +ev promotion and then realizes they screwed up and tries to take the money off the table. lol, good luck. too bad online casinos don't abide by a wwvd (what would vegas do) protocol.

**calm** · 11-30-10, 01:15 PM

No money to be made at Betfair. Everyone's solid.

**Monte** · 11-30-10, 01:45 PM

I find it disturbing how Betfair takes shots on some playes.
They make hundreds of millions/year probably, and still think it is called for to act like pricks.
Iam a happy nofuckingbetfairuser, bastards.

**Hareeba!** · 11-30-10, 03:05 PM

Originally posted by Justin7

Not in this promotion, but I have several complaints of sportsbook players getting mugged with no explanation. The most recent was a 900 Euro confiscation from July.

yes there have been several such reports and you can be pretty sure its because the players have broken the rules

what most on here seem to continue to fail to appreciate is that Betfair has to operate under far stricter controls than most books out there

and further that they are intent on gaining licences in more jurisdictions so have to be extremely vigilant against being found to contravene laws as their opponents will seize on that in their attempts to deny them, thus it is a case of one strike and you're out mate

**over5.5** · 11-30-10, 05:17 PM

wow weeee. thanks justin, go go sbr.com

**moonbeam** · 11-30-10, 06:38 PM

Originally posted by Justin7

Not in this promotion, but I have several complaints of sportsbook players getting mugged with no explanation. The most recent was a 900 Euro confiscation from July.

SBR wasn´t interested in this bullshit when betfair pays the bill to SBR.
SBR reminds me of Italian mafia that wants to extort protection money.

How much did 5Dimes pay to SBR that you never touch them?

Unreal

**BChrisB** · 11-30-10, 07:27 PM

Originally posted by Hareeba!

If that was directed at me then you clearly haven't been reading what I've been saying

No it wasn't directed at you, that's why I made two separate posts.

**Roxxyfish** · 11-30-10, 07:30 PM

I never had any problem with betfair

**noyb** · 11-30-10, 08:08 PM

Originally posted by lawnmower

Consider this:
You go into a 5-starr restaurant and order Steak.

Then 100 people around you start throwing up.

Would you be concerned? Or just keep on eating as if nothing was happening.

Perhaps if you could be bothered to check you would find out that those people had eaten fish.

Well that’s alright the. You have steak. There is no way that it can affect you, is there.

Or perhaps you might just want to take a look in the kitchen to see if there is anything fundamentally wrong with how they prepare food.

this restaurant has been serving an excellent steak for many years. so, let's go with your example and suppose some guy really does get sick from eating fish right next to me.
to be honest i wouldn't care, especially since in all those years of coming to that restaurant i've learn to particularly dislike the people that order the fish, as they only seem to order any fish at all if the fish somehow mispriced on the menu.
don't get me wrong, there's no justification for serving bad fish: the people preparing the fish in this particular restaurant seem to be shady at best, but really, what's it to me. i only order the steak anyway and will keep on doing so in the future because it's simply one of the best steaks in town.