[Kasz15]

Hi, I am a new member here and am looking for some help.

I recently opened an account with Betonline.ag (I am not sure if I should add the account number here or not) and deposited ~$800 through bitcoins. I ran it up to around $3k but lost it, mostly in their casino. It was, from what I could tell, fair and I have no problem with that loss.

I asked if I could open an account with Sportsbetting.ag and they said no problem, so I did (I could tell the sites were similar and suspected they were the same company). I deposited $400 and almost lost it but ended up making $200. I had a balance of $600 and I put in a request to withdraw.

The next morning, I got an e-mail saying my payout request was canceled because of a geo-IP mismatch. And that once I cleared that up, they would be happy to process the payout. So I contacted sportsbetting.ag's live chat. They could not explain to me what geo-IP mis-match meant and just said that I was using a proxy (which I wasn't). They said I logged on from Utah, which I have never even been too, and some other places. And the only thing they told me was to respond to the e-mail, which I did.

The next day, I tried to log on to see if my second payout was being processed and apparently my account was locked. No e-mail, just shadow locked. I contacted live-support again and they refused to give me any information, just accused me of using a proxy again (again, I never use or used a proxy).

When their support finally got around to answering my e-mail, they said my account (at sportsbetting.ag) was automatically blocked for using a proxy by their detection software. This was last week and they still refuse to give me my payout or any actual information. Keep in mind that I made ~$1200 in deposits and am only requesting a $600 payout, I lost the rest fair and square.

But it doesn't end there. I got an e-mail AFTER my sportsbetting.ag account was blocked from betonline.ag. I used the same exact internet connections on betonline.ag as sportsbetting.ag, my account was not "automatically blocked" on bet online (it wasn't blocked at all), and they even offered me a $250 casino bonus because I had bet so much on their casino before losing the $3k. The only difference is I requested a payout on sportsbetting.ag. This is extremely sketchy and I was wondering if anyone else had a similar experience.

I also put in an SBR complaint a week ago. I was going to go to the FBI and report them but thought I might get a better chance getting my $600 trying with SBR first. I haven't gotten a response from sportsbetting.ag or SBR yet in a week, just the initial e-mail? Is there any realistic chance I get a resolution with SBR or is it just wishful thinking?

[bubba]

Yikes. Whether you did something wrong or not, you clearly deserve an explanation . (And if it wasnt cheating you deserve your money back). I'm not sure what exactly a proxy is, why they accuse u of using 1 or how it gave you an advantage according to them. This thread should help you immensely getting answers and a resolution.

[moojoo]

BetOnline agai at its best,scamming people arround...

[michael777]

agree

[littlekona]

I’m sure they will clear up....FBI lol like they do not know about top offshore books.

one thing I on my account if I log in vpn for some reason I can’t deposit on BOL...have to use my reg IP to deposit...site though works fine w vpn

[SBR Forum]

Sportsbetting.ag is reviewing your issue. We'll update when we know more.

[SBR Forum]

Sportsbetting.ag is reviewing your issue. We'll update when we know more.

This is just a simple matter of the book needing to talk with you to verify your account and go over some of the activity. They need to give you a buzz but haven't had luck with the number on file.

[HedgeHog]

BOL family of Books pulling some shady shiit lately. Some BTC payouts have reportedly gone unconfirmed for days. On top of that, they seem to skim 1% or more from from every BTC transaction--deposits as well as withdrawals (my experience). Additionally they watered down their free play bonuses so that you can only bet them straight (no parlays or money lines). Now they're jerking the OP around for a relatively small amount. Not liking what I see from this "A+" outfit.

[Frank]

BOL family of Books pulling some shady shiit lately. Some BTC payouts have reportedly gone unconfirmed for days. On top of that, they seem to skim 1% or more from from every BTC transaction--deposits as well as withdrawals (my experience). Additionally they watered down their free play bonuses so that you can only bet them straight (no parlays or money lines). Now they're jerking the OP around for a relatively small amount. Not liking what I see from this "A+" outfit.

I have had every single one of my deposits and withdrawals from BOL/SB/LOW shorted 1-2% both incoming and outgoing in the past 6 months.

They tell me it's the conversion rate. When I ask which conversion rate they use, they won't answer me.

They seem to be playing the best rate for them each way game and think no one notices.

Totally shady.

[euronet]

From my experience BOL was very fair with BTC price when hit my wallet. I withdrawal two days ago, and only cons was that it was not within advertisted time frame. (Almost 48h)
I think that they send exact amount (no fee) but BTC price fluctuate so it is possible to have lower or higher amounts. Of course there is also fee from crypto exchanges where you sold btc.

[masachi]

I play in BOL/Sportsbetting about 8 years.
In some cases it took about 4-5 bussines days, but never
have a problem with getting payouts.
Sometimes thier support of course is very strange in answers

[Frank]

From my experience BOL was very fair with BTC price when hit my wallet. I withdrawal two days ago, and only cons was that it was not within advertisted time frame. (Almost 48h)
I think that they send exact amount (no fee) but BTC price fluctuate so it is possible to have lower or higher amounts. Of course there is also fee from crypto exchanges where you sold btc.

Real A books like Bookmaker or Heritage are literally pennies difference while I have been shorted $20-$50 every single deposit and withdrawal from this group of books.

It's amazing how every single time the rate/fluctuation works against me at BOL/SB/LOW every single time both ways but rarely if ever comes into effect at the other 10 places I play at.

I play at as many books as I can and they are the worst, by far. Not even close.

I like them and have been with them since way back when they were named Bestline before switching to Betonline but they are definitely playing conversion rate games.

[Optional]

Real A books like Bookmaker or Heritage are literally pennies difference while I have been shorted $20-$50 every single deposit and withdrawal from this group of books.

It's amazing how every single time the rate/fluctuation works against me at BOL/SB/LOW every single time both ways but rarely if ever comes into effect at the other 10 places I play at.

I play at as many books as I can and they are the worst, by far. Not even close.

I like them and have been with them since way back when they were named Bestline before switching to Betonline but they are definitely playing conversion rate games.

Regular feedback I see is that BOL rates are fair and reliable.

They are one of the books people mention where they sometimes get a little more and sometimes get a little less.


To have been "shorted every time" if you have withdrawn more than a handful of times would be very unusual.

Maybe you are losing somewhere else in the chain.

Do you know how to look up the transaction ID and check the estimated value blockchain.com says it was sent at?

[Frank]

Regular feedback I see is that BOL rates are fair and reliable.

They are one of the books people mention where they sometimes get a little more and sometimes get a little less.


To have been "shorted every time" if you have withdrawn more than a handful of times would be very unusual.

Maybe you are losing somewhere else in the chain.

Do you know how to look up the transaction ID and check the estimated value blockchain.com says it was sent at?

Nothing can be lost in the shuffle when you type in deposit 3000 and they ask you to send exactly X amount BTC which is equal to 3035.74 or something to that nature.

Let's not forget that this group of books, not too long ago, charged 3.5-6% for BTC deposits and withdrawals saying it cost them money when everyone knew it didn't.

[HedgeHog]

Like Frank, I use BOL, SB and LV regularly. And also like Frank I'm consistently shorted on their BTC transactions. It's to the point where I'm thinking of giving up altogether on BOL and SB, especially since their free play value has diminished considerably. However, Low Vig is still a must have for me. The amount I save in juice far exceeds the skimming they do on my deposits/withdrawals.

[Frank]

Like Frank, I use BOL, SB and LV regularly. And also like Frank I'm consistently shorted on their BTC transactions. It's to the point where I'm thinking of giving up altogether on BOL and SB, especially since their free play value has diminished considerably. However, Low Vig is still a must have for me. The amount I save in juice far exceeds the skimming they do on my deposits/withdrawals.

I agree with just about everything you say.

They are still a must have out(s) and are a very good book.

Funds are safe but they still try some sketchy stuff sometimes that usually happen at C books.

[Crusherrr]

Like Frank, I use BOL, SB and LV regularly. And also like Frank I'm consistently shorted on their BTC transactions. It's to the point where I'm thinking of giving up altogether on BOL and SB, especially since their free play value has diminished considerably. However, Low Vig is still a must have for me. The amount I save in juice far exceeds the skimming they do on my deposits/withdrawals.

I agree with just about everything you say.

They are still a must have out(s) and are a very good book.

Funds are safe but they still try some sketchy stuff sometimes that usually happen at C books.

Are you guys using Blockchain to receive the funds? I've always gotten +/- $5-$10 difference and usually good sized payouts too.

[HedgeHog]

Are you guys using Blockchain to receive the funds? I've always gotten +/- $5-$10 difference and usually good sized payouts too.

Typically I use another sportsbook to send/receive BTC to/from BOL books. For example I recently sent 2900 from Heritage to Sportsbetting. Only 2870 was credited to my account...par for the course.

[Frank]

Are you guys using Blockchain to receive the funds? I've always gotten +/- $5-$10 difference and usually good sized payouts too.

Yes, always Blockchain for me

[Optional]

Nothing can be lost in the shuffle when you type in deposit 3000 and they ask you to send exactly X amount BTC which is equal to 3035.74 or something to that nature.

Let's not forget that this group of books, not too long ago, charged 3.5-6% for BTC deposits and withdrawals saying it cost them money when everyone knew it didn't.

Ah, I thought you were talking about withdraws.

When you deposit there seems to be ~0.3% premium for their processor to guarantee the price for 15 mins.

If your deposit does not arrive within 15 mins, it's prevailing market rates.

Do a test next time and wait about 10 mins after ordering and then send the exact amount specified. So it doesn't get confirmed in time. And see what you get credited with.

Obviously there is a risk of greater loss that way, but you could get more than you send too.

[HedgeHog]

Ah, I thought you were talking about withdraws.

When you deposit there seems to be ~0.3% premium for their processor to guarantee the price for 15 mins.

If your deposit does not arrive within 15 mins, it's prevailing market rates.

Do a test next time and wait about 10 mins after ordering and then send the exact amount specified. So it doesn't get confirmed in time. And see what you get credited with.

Obviously there is a risk of greater loss that way, but you could get more than you send too.

So if you miss that 15 minute deposit window, BOL is free to skim your deposit for whatever they can get away with?

[Brian Hast]

I don't want to hijack the OPs post, but I don't think BOL is skimming on BTC deposits. At least not mine.

2/15/19 5:30pm EST I transferred 0.26636511 BTC out of CoinBase. Coinbase valued it at $949.51. CoinMarketCap average value would have been $964.38
2/18/19 7:30pm EST I transferred 0.26234665 BTC into BOL. They credited me $1025.15. CoinMarketCap average value would have been $1027.47.

Pretty nominal difference. Maybe they are skimming off some transactions, but it probably depends on the exchange rate they are using.

[Optional]

So if you miss that 15 minute deposit window, BOL is free to skim your deposit for whatever they can get away with?

What a ridiculous comment Hedgehog.

To start with, the book has no control over how fast you send it, what fee you choose, or network state.

YOU are the one with control over if "you miss" that window.

And how is paying you market rates skimming?

You are so desperate to attack BOL you are not even making sense.

From my experience BOL was very fair with BTC price

never have a problem with getting payouts.

Regular feedback I see is that BOL rates are fair and reliable.

They are one of the books people mention where they sometimes get a little more and sometimes get a little less.

I've always gotten +/- $5-$10 difference and usually good sized payouts too.

I don't want to hijack the OPs post, but I don't think BOL is skimming on BTC deposits. At least not mine.

[HedgeHog]

Actually I don't have control over the 15 minute window Optional if I'm using another Book to send bitcoin to BOL. My deposit typically arrives several hours later, so I have to hope that I'm getting the actual market rate at that time. Invariably I come out on the short end with BOL. That's just my own experience and I'll leave it at that. Hopefully the OP gets paid.

[Optional]

Actually I don't have control over the 15 minute window Optional if I'm using another Book to send bitcoin to BOL. My deposit typically arrives several hours later, so I have to hope that I'm getting the actual market rate at that time. Invariably I come out on the short end with BOL. That's just my own experience and I'll leave it at that. Hopefully the OP gets paid.

So you're seriously now backing up your attacks with a justification that some other book takes hours to deliver it direct to BOL from when you request a payout over there???

Are the 5 people I quoted above all liars?


Did you create a second account to troll recently Hedgehog?

Admin thought you had and I told them it could not be you as you weren't that angry, unreasonable or stupid.

I'm starting to wonder...

[HedgeHog]

So you're seriously now backing up your attacks with a justification that some other book takes hours to deliver it direct to BOL from when you request a payout over there???

Are the 5 people I quoted above all liars?


Did you create a second account to troll recently Hedgehog?

Admin thought you had and I told them it could not be you as you weren't that angry, unreasonable or stupid.

I'm starting to wonder...

Take a few deep breaths, please. I'm not blaming other Books for taking hours to send my BTC to BOL books. In fact, it's admirable that real A+ Books like Heritage and Bookmaker can do payouts that quickly, while BOL takes days to do the same. My point was simply that I can't make that 15 minute window so I"m at BOL's mercy to give me a fair shake, and I don't feel they are (again my opinion). And of course this doesn't make the 5 people you quoted liars as they are merely posting their experiences (perhaps they are able to make the 15 minute window). Likewise, it shouldn't make Frank a liar if his experiences mirror mine--hopefully you agree. As far as the "angry, unreasonable, stupid troll" characterization, I would rather not comment.

[Optional]

Frank didn't lie!

Nor did Frank come back trying to double down when five different posters explained he was likely wrong about any skimming.


Your point was, Betonline "pulls shady shit" and "skim 1% or more from every bitcoin transaction".

Then when called out to back that up, your response is it takes another book hours to send there so you can't make the 15 min window.

I don't need to take a deep breath, you need to pull your head in.

[Optional]

As far as the "angry, unreasonable, stupid troll" characterization, I would rather not comment.

You don't need to comment. I will be forwarding this exchange to the person who asked about you, saying I have changed my mind completely.

[HedgeHog]

Is there any realistic chance I get a resolution with SBR or is it just wishful thinking?

Yes, you have an excellent shot at getting your problem resolved. SBR has a solid working relationship with all the BOL books, including Sportsbetting. As a result, a fair solution is usually reached. That's my experience anyway. Speaking of which, I want to apologize if my problems with these books derailed your thread. For the part I played in it, I am truly sorry. Please post when your situation is addressed; I look forward to reading the outcome. Good luck!

[icon]

Actually I don't have control over the 15 minute window Optional if I'm using another Book to send bitcoin to BOL. My deposit typically arrives several hours later, so I have to hope that I'm getting the actual market rate at that time. Invariably I come out on the short end with BOL. That's just my own experience and I'll leave it at that. Hopefully the OP gets paid.

Requesting bitcoin payments be sent to your own wallet is always best, then you control the sending fee to ensure its confirmed quickly on the network and not have to rely on a 3rd party to send (using a low fee) whenever they get around to it.

[Miz]

i haven't experienced the shorted deposits or payouts. i use a wallet so maybe that is why. If you want to see egregious shorted payouts, try mybookie or xbet

[big hollywood]

My sportsbetting.ag account went on a 48 hours hold to verify my ID. They did that and now they’re saying a 72 hour hold. I know I didn’t do anything wrong but I did win a good deal of money. Are they going to “find” a reason to keep me from accessing my account? I am hoping this is just a temporary issue and I’m able to access the account. It’s insanely nerve wracking being made to wait like this.