Betonline uses deceptive bonus practices

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  • KS1986
    SBR Wise Guy
    • 05-20-17
    • 558

    #36
    Originally posted by stake1
    how many sbr posters bet 50 dimes a game like you? Was this thread about bet limits?
    For guys that like a bonus, which I am going to say the odds are -$550, that yes that is the majority of posters at sbr.
    then Bol is a popcorn stand compared to Any > "C" rated book
    Their compound rollovers on zeroed out balances? makes them an F+ book with regards to a gambler who likes a bonus. as that is not a policy at any book, that is a quality run offshore business

    Uwager/FirstFid: sure you can only get 20 dimes a week via btc. but they pay the same day. definitely not a book for anyone who "sweats alot" waiting for that btc to hit their wallet. would not be good for their health
    BOL has never compounded rollovers for me when a balance is zeroed out and I take every bonus/reward offered at every book I play at. With the amount of volume I put in I would be an idiot not to, just another form of rakeback. You wager lets some accounts withdraw that much which is reasonable, but most accounts get cut to 2k withdrawal limits eventually and the btc withdrawal fees for winning players are just dumb. The thread wasn't about withdrawal or betting limits, but people were commenting about how BOL is a joke book. When it comes to offshore the two most important factors are always safety of funds and betting limits, good lines, promos, etc come after that. Yes, you wager has good lines and nice promos for losing accounts, but when it comes to betting limits and liquidity it isn't even a comparison and any book that will cut your withdrawal limits after you sign up is a popcorn stand joke imo.
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 60690

      #37
      Originally posted by stake1
      Pretty simple: Bol is a joke. no quality book does what they do. Once a balance is zeroed out? So is the rollover. period
      Headster was being nice saying "deceptive". that bonus rollover policy makes them deceitful crooks
      They are not deceitful about their bonus terms, but you sure are acting that way!

      Or are you are just dribbler level dumb and can't understand the words they use, or basic concepts?


      Pending wagers in the system = deposit not zeroed out and therefore rollover not completed.

      Simples.
      .
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60690

        #38
        Originally posted by KS1986
        BOL has never compounded rollovers for me when a balance is zeroed out and I take every bonus/reward offered at every book I play at.
        ^^^ this is correct info.
        .
        Comment
        • captrobey
          BARRELED IN @ SBR!
          • 09-02-10
          • 34333

          #39
          I only had one book screw me like that everyone else as long as there are no pending bets and it is at zero will be starting over with a new deposit. But of course if i am at zero and have a pending bet then the rollover is still going until that bet loses and i am at zero with nothing pending. I do not know of a book that would let you redeposit and start over if there are still bets pending.
          Comment
          • BeatTheJerk
            BARRELED IN @ SBR!
            • 08-19-07
            • 31794

            #40
            Originally posted by Fishhead
            WOW, just WOW!!

            That account is designated for live casino wagers only. I do not mix & match my sports bets in that account. So from my POV taking a bonus that I have to rollover in the Sportsbook does not work for me. I take full advantage of every deposit bonus offshore from reputable books, besides BOL.
            Comment
            • Fishhead
              SBR Aristocracy
              • 08-11-05
              • 40179

              #41
              Originally posted by stake1
              all too busy trying on their new Bol gear and counting their Bol bucks. that book is a popcorn stand joke. Uwager (first fidelity) has superior Mlb lines and offers nice bonuses, where you can take out your winnings before you even meet their rollover requirement
              BetOnline a popcorn stand joke???????????????????

              wow, just, WOW!!
              Comment
              • Fishhead
                SBR Aristocracy
                • 08-11-05
                • 40179

                #42
                [QUOTE=BeatTheJerk;30876783]That account is designated for live casino wagers only. I do not mix & match my sports bets in that account. So from my POV taking a bonus that I have to rollover in the Sportsbook does not work for me. I take full advantage of every deposit bonus offshore from reputable books, besides BOL.[/QUOTE]

                BOL is reputable, they are one of the best sportsbooks on the planet for crying out loud.
                Comment
                • Fishhead
                  SBR Aristocracy
                  • 08-11-05
                  • 40179

                  #43
                  Originally posted by KS1986
                  BOL has never compounded rollovers for me when a balance is zeroed out and I take every bonus/reward offered at every book I play at. With the amount of volume I put in I would be an idiot not to, just another form of rakeback. You wager lets some accounts withdraw that much which is reasonable, but most accounts get cut to 2k withdrawal limits eventually and the btc withdrawal fees for winning players are just dumb. The thread wasn't about withdrawal or betting limits, but people were commenting about how BOL is a joke book. When it comes to offshore the two most important factors are always safety of funds and betting limits, good lines, promos, etc come after that. Yes, you wager has good lines and nice promos for losing accounts, but when it comes to betting limits and liquidity it isn't even a comparison and any book that will cut your withdrawal limits after you sign up is a popcorn stand joke imo.
                  Anyone with a gawddamn clue knows BOL 10x better than YouWager , good grief.......................and I say that not to bash YW(most should play there if not booted and or limited) , ................but they are not remotely in the same league as BOL
                  Comment
                  • BeatTheJerk
                    BARRELED IN @ SBR!
                    • 08-19-07
                    • 31794

                    #44
                    [QUOTE=Fishhead;30876799]
                    Originally posted by BeatTheJerk
                    That account is designated for live casino wagers only. I do not mix & match my sports bets in that account. So from my POV taking a bonus that I have to rollover in the Sportsbook does not work for me. I take full advantage of every deposit bonus offshore from reputable books, besides BOL.[/QUOTE]

                    BOL is reputable, they are one of the best sportsbooks on the planet for crying out loud.
                    I did not say they are not reputable, I said I don’t take bonuses in the Sportsbook because all I do is use their live casino WTF dude … i’m not shitting on BOL for Christ sakes.
                    Comment
                    • DontTailMe
                      SBR MVP
                      • 03-24-19
                      • 2897

                      #45
                      Originally posted by Optional
                      They are not deceitful about their bonus terms, but you sure are acting that way!

                      Or are you are just dribbler level dumb and can't understand the words they use, or basic concepts?


                      Pending wagers in the system = deposit not zeroed out and therefore rollover not completed.

                      Simples.
                      Ohhhhhh, is that what's going on here? This could make sense. Someone could have an NBA Finals future in their pending and never be able to zero out. BOL has never NOT zeroed out rollovers before, so this thread and the apparent shift in policy really surprised me. Would be nice to get clarity on exactly what is happening with the handful of players complaining in this thread, so we'd be able to put this debate to rest, one way or another.
                      Comment
                      • HedgeHog
                        SBR Posting Legend
                        • 09-11-07
                        • 10128

                        #46
                        Originally posted by DontTailMe
                        Ohhhhhh, is that what's going on here? This could make sense. Someone could have an NBA Finals future in their pending and never be able to zero out. BOL has never NOT zeroed out rollovers before, so this thread and the apparent shift in policy really surprised me. Would be nice to get clarity on exactly what is happening with the handful of players complaining in this thread, so we'd be able to put this debate to rest, one way or another.
                        I had no pending bets at SB.ag. If I did, my RO calculator would not have reset to 0 (which it did). The problem is that the boost rollover is kept separate from the regular bonus rollover (see SB.ag email response below). Apparently it doesn't always reset on busts like the regular one does, and for the life of me I don't know why. Nor can I get an adequate explanation from their CS. While the regular rollover rules are displayed clearly, the boost bonus rules are not.

                        Dear xxxxx,


                        I hope you are doing well. I am sorry to hear about the issues you are having with your withdrawal but as you were previously informed. Yes, once you hit zero balance and make a new deposit your rollover is reset but this is only for the sports and casino rollover. Crypto boosts cannot be removed or reset and they need to be complied in total if you wish to make a withdrawal. Sports and casino bonuses and rollover are not the same as crypto boost as this is a direct increase in the deposit you make, it is not like the casino or sports bonus which adds a bonus balance to your account.


                        If further assistance is required please feel free to call us at 1-888-426-3661 or reach us via live chat or email as we provide our services 24/7. Thank you and have a nice day.







                        Sincerely,



                        Warren
                        Customer Support
                        Last edited by HedgeHog; 05-12-22, 04:12 PM. Reason: added email
                        Comment
                        • Crusherrr
                          SBR MVP
                          • 06-27-16
                          • 3646

                          #47
                          The boost rollover is added to the regular free play rollover in the calculator. So nothing should be separate
                          Comment
                          • HedgeHog
                            SBR Posting Legend
                            • 09-11-07
                            • 10128

                            #48
                            Originally posted by Crusherrr
                            The boost rollover is added to the regular free play rollover in the calculator. So nothing should be separate
                            Exactly my point!!! So why don't they recognize it.
                            Comment
                            • DontTailMe
                              SBR MVP
                              • 03-24-19
                              • 2897

                              #49
                              Originally posted by HedgeHog
                              Exactly my point!!! So why don't they recognize it.
                              This is why I think there's a communication issue over at BOL and a few players like you are getting screwed as a result. The fact is that the boost rollover WAS originally separate and not included in the website counter. I don't know how many of you remember that. I suspect that this approach has perhaps persisted and it just hasn't been apparent to us because - usually - when you clear a rollover in the online counter, the boost rollover also clears. But now we either have a change in policy at BOL OR a handful of CS agents who don't understand how it is supposed to work and they are giving customers grief.

                              I could be wrong. Perhaps BOL has suddenly turned into an organization which is looking to shoot angles on their customers. But I think we can all agree that that isn't typically their M.O., which is why I'm searching for some other explanation. I know it wouldn't make everything okay for you and anyone else who was given shit over this. But at least we'd then know that it was an acute problem and not something done intentionally. I'd love it if BOL could make a statement about how this was done in error, and they'll make an effort to educate CS agents to ensure it doesn't happen in the future.

                              Thanks for clarifying that pending future(s) isn't the problem, at least in your case. We can rule that out as the root cause of this issue.
                              Last edited by DontTailMe; 05-12-22, 04:51 PM.
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 60690

                                #50
                                Originally posted by DontTailMe
                                Ohhhhhh, is that what's going on here? This could make sense. Someone could have an NBA Finals future in their pending and never be able to zero out. BOL has never NOT zeroed out rollovers before, so this thread and the apparent shift in policy really surprised me. Would be nice to get clarity on exactly what is happening with the handful of players complaining in this thread, so we'd be able to put this debate to rest, one way or another.
                                I think most of the time they will still clear it once for people who did not realize a future bet was a problem for future bonuses.
                                .
                                Comment
                                • BeatTheJerk
                                  BARRELED IN @ SBR!
                                  • 08-19-07
                                  • 31794

                                  #51
                                  Originally posted by HedgeHog
                                  I had no pending bets at SB.ag. If I did, my RO calculator would not have reset to 0 (which it did). The problem is that the boost rollover is kept separate from the regular bonus rollover (see SB.ag email response below). Apparently it doesn't always reset on busts like the regular one does, and for the life of me I don't know why. Nor can I get an adequate explanation from their CS. While the regular rollover rules are displayed clearly, the boost bonus rules are not.

                                  Dear xxxxx,


                                  I hope you are doing well. I am sorry to hear about the issues you are having with your withdrawal but as you were previously informed. Yes, once you hit zero balance and make a new deposit your rollover is reset but this is only for the sports and casino rollover. Crypto boosts cannot be removed or reset and they need to be complied in total if you wish to make a withdrawal. Sports and casino bonuses and rollover are not the same as crypto boost as this is a direct increase in the deposit you make, it is not like the casino or sports bonus which adds a bonus balance to your account.


                                  If further assistance is required please feel free to call us at 1-888-426-3661 or reach us via live chat or email as we provide our services 24/7. Thank you and have a nice day.







                                  Sincerely,



                                  Warren
                                  Customer Support
                                  So it’s safe to say that the crypto bonus is compounded and this has been confirmed no more debate.
                                  Comment
                                  • Headsterx
                                    SBR Posting Legend
                                    • 12-03-16
                                    • 22390

                                    #52
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                                    Comment
                                    • Headsterx
                                      SBR Posting Legend
                                      • 12-03-16
                                      • 22390

                                      #53
                                      Originally posted by Fishhead
                                      The only way the rollover resets automatically, if not being met, is when the account balance reaches zero and there are no pending wagers. If that happens, upon your next deposit, the rollover is cleared.

                                      "PRETTY FUKING SIMPLE"
                                      Not according to CS and supervisor. And the second supervisor said it was an error but never explained what the error was so leaving the door opened. Why would I ever deposit there again to go through that hassle again.
                                      Comment
                                      • stake1
                                        SBR Posting Legend
                                        • 12-19-18
                                        • 18116

                                        #54
                                        Originally posted by Optional
                                        They are not deceitful about their bonus terms, but you sure are acting that way!

                                        Or are you are just dribbler level dumb and can't understand the words they use, or basic concepts?


                                        Pending wagers in the system = deposit not zeroed out and therefore rollover not completed.

                                        Simples.
                                        Simple. Facts win the day. Name calling and insults? Yawn
                                        I was not aware of the BTC boost rollover carryover until Headster’s thread. I confirmed that my account currently had the same rollover, carryover tied to it.
                                        I finished losing juice there over March madness, kept playing some baseball, hit a bad streak there right after opening day. They contacted me for the Derby and the “free contest” promo, plus extra cash and the boost.
                                        I lost that deposit, and if I had deposited again? rollover carryover
                                        Also, they are very deceitful. I was told by BOL about the “free derby” contest. That was 1000x Pinocchio’s.
                                        when I went to enter my derby contest picks? Had to bet $20 on the race first
                                        Sure I donated the $20, but that no longer makes it a “free contest”
                                        Comment
                                        • Headsterx
                                          SBR Posting Legend
                                          • 12-03-16
                                          • 22390

                                          #55
                                          Let me completely clarified some doubters. NO, I did not redeposit when I had pending wagers or future wagers. I made each deposit after my account was zero with no pending wagers.

                                          First, it is a deceptive bonus as r/o was carryover, simple as that because it’s not stated anywhere that it’s carryover where it’s industry standards that it doesn’t carryover.

                                          Second, it’s also deceptive that they provide a graph showing the r/o but the boost bonus isn’t applicable but no where is that stated.

                                          Lastly, they are deceptive because they won’t specifically answer the question when I asked if they don’t reset r/o when balance is zero. Instead, they repeat the vague and general rules which don’t specifically address the question.

                                          Consequently, Betonline is deceitful.
                                          Comment
                                          • Fishhead
                                            SBR Aristocracy
                                            • 08-11-05
                                            • 40179

                                            #56
                                            Simple, anyone that don't like BOL for whatever reason, don't play there.
                                            Comment
                                            • DontTailMe
                                              SBR MVP
                                              • 03-24-19
                                              • 2897

                                              #57
                                              Originally posted by Fishhead
                                              Simple, anyone that don't like BOL for whatever reason, don't play there.
                                              I'm one of the biggest BOL fans you'll find, and I don't think it's that simple. If these players are correct, then they are doing something which is not industry standard and not documented. So one way or another, something needs to be fixed. If this is their policy, then make it clear to everyone so we don't have more of these threads and surprised customers in the future. If it's not their policy then say so and fix your customer service issue.
                                              Last edited by DontTailMe; 05-13-22, 02:19 PM.
                                              Comment
                                              • Fishhead
                                                SBR Aristocracy
                                                • 08-11-05
                                                • 40179

                                                #58
                                                Originally posted by DontTailMe
                                                I'm one of the biggest BOL fans you'll find, and I don't think it's that simple. If these players are correct, then they are doing something which is not industry standard and not documented. So one way or another, something needs to be fixed. If this is their policy, then make it clear to everyone so we don't have more of these threads and surprised customers in the future. If it's not their policy then say so and fix your customer service issue.
                                                Get on BOL chat and ask for Anthony
                                                Comment
                                                • HedgeHog
                                                  SBR Posting Legend
                                                  • 09-11-07
                                                  • 10128

                                                  #59
                                                  Originally posted by Fishhead
                                                  Get on BOL chat and ask for Anthony
                                                  Well then, contact "Anthony" for me and tell them to return the $50-plus they wrongly confiscated from my account. That 5% boost was part of my previous 1k deposit and free play bonus that went completely bust. They removed it the next time I withdrew--even though it was previously lost! I agree with the OP, the boost bonus is deceptive.
                                                  Comment
                                                  • stake1
                                                    SBR Posting Legend
                                                    • 12-19-18
                                                    • 18116

                                                    #60
                                                    “Free contest at Bol! Reload today”
                                                    Sincerely
                                                    Alex


                                                    After deposit clears:

                                                    **** must bet the game or event first in order to enter! Still “free” in Bol fantasyland
                                                    Last edited by stake1; 05-13-22, 09:47 PM.
                                                    Comment
                                                    • stake1
                                                      SBR Posting Legend
                                                      • 12-19-18
                                                      • 18116

                                                      #61
                                                      Bol is a popcorn stand shop. They lie. They misrepresent everything. Like I said had I reloaded? And not taken any bonus at all?
                                                      The amount of that deposit would have been tied to my previous, zeroed out, roll
                                                      Only scam popcorn deceitful shops pull shit like that
                                                      Comment
                                                      • Kaabee
                                                        SBR MVP
                                                        • 01-21-06
                                                        • 2482

                                                        #62
                                                        BOL tried to pull stacked rollover nonsense on me time and again over the years. Had to jump through hoops on chat to get rollover reset before depositing again.
                                                        Comment
                                                        • Fishhead
                                                          SBR Aristocracy
                                                          • 08-11-05
                                                          • 40179

                                                          #63
                                                          Originally posted by stake1
                                                          Bol is a popcorn stand shop. They lie. They misrepresent everything. Like I said had I reloaded? And not taken any bonus at all?
                                                          The amount of that deposit would have been tied to my previous, zeroed out, roll
                                                          Only scam popcorn deceitful shops pull shit like that
                                                          Don't play there then, we get your drift..............I like it you don't play there, chances are you're a scammer.
                                                          Comment
                                                          • stake1
                                                            SBR Posting Legend
                                                            • 12-19-18
                                                            • 18116

                                                            #64
                                                            Originally posted by Fishhead
                                                            Don't play there then, we get your drift..............I like it you don't play there, chances are you're a scammer.
                                                            I gave away my Sbr betpoints that were the equivalent of $1,000 BTC to Sbr posters here at Sbr.
                                                            I post truth and deal in facts. Not the BS propaganda like you repeatedly do. and who is “we”? You speak for a crew of “bol boys”?
                                                            gtfo with your scammer BS. Bol is a f+ book
                                                            Comment
                                                            • Fishhead
                                                              SBR Aristocracy
                                                              • 08-11-05
                                                              • 40179

                                                              #65
                                                              Originally posted by stake1
                                                              I gave away my Sbr betpoints that were the equivalent of $1,000 BTC to Sbr posters here at Sbr.
                                                              I post truth and deal in facts. Not the BS propaganda like you repeatedly do. and who is “we”? You speak for a crew of “bol boys”?
                                                              gtfo with your scammer BS. Bol is a f+ book
                                                              You're as clueless as Joe Biden
                                                              Comment
                                                              • stake1
                                                                SBR Posting Legend
                                                                • 12-19-18
                                                                • 18116

                                                                #66
                                                                Originally posted by Fishhead
                                                                You're as clueless as Joe Biden
                                                                I am a very generous person pal. truth hurts. I get it, but one thing you should understand, bol doesn’t care that you wave their flag and carry their water weekly
                                                                Comment
                                                                • Headsterx
                                                                  SBR Posting Legend
                                                                  • 12-03-16
                                                                  • 22390

                                                                  #67
                                                                  Originally posted by Kaabee
                                                                  BOL tried to pull stacked rollover nonsense on me time and again over the years. Had to jump through hoops on chat to get rollover reset before depositing again.
                                                                  Wow, this is ridiculous. So it’s a very old practice by them.
                                                                  Comment
                                                                  • Fishhead
                                                                    SBR Aristocracy
                                                                    • 08-11-05
                                                                    • 40179

                                                                    #68
                                                                    Originally posted by stake1
                                                                    I am a very generous person pal. truth hurts. I get it, but one thing you should understand, bol doesn’t care that you wave their flag and carry their water weekly
                                                                    Not trying to draw BOL business, they have plenty, intention is to help people choose an outstanding shop that offers many great reasons to play there, as they have for nearly 20 years.
                                                                    Comment
                                                                    • DontTailMe
                                                                      SBR MVP
                                                                      • 03-24-19
                                                                      • 2897

                                                                      #69
                                                                      Yeah, no sportsbook in existence doesn't have flaws, but calling BOL an F+ book is really odd. They're clearly in the top Tier.
                                                                      Comment
                                                                      • HedgeHog
                                                                        SBR Posting Legend
                                                                        • 09-11-07
                                                                        • 10128

                                                                        #70
                                                                        Originally posted by DontTailMe
                                                                        Yeah, no sportsbook in existence doesn't have flaws, but calling BOL an F+ book is really odd. They're clearly in the top Tier.
                                                                        We totally agree on this. BOL's sister book Low Vig is one of my favorite outs. I'll always play there. But the inconsistent bonus rules with BOL and SB.ag makes them a hard pass going forward, at least for me. Others can do as they want.
                                                                        Last edited by HedgeHog; 05-15-22, 07:43 PM.
                                                                        Comment
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