Be very, very careful at Bet DSI if taking a bonus

[garyking]

I've said it before about DSI, but go figure a book that steals a $500 bonus from someone (me) who was betting $300,000 a year there. I never played there again then 3 years later they send me a $125 gift box for Christmas. Like I'm gonna come back????

[gauchojake]

reminder about bonuses

[sweep]

Need a selfie of you holding an electric bill while giving a blow bang & reach around also....standard kyc stuff

[BAUS]

Need to complete a 3x email rollover before you can access live chat..............

And you are allowed 2 minutes of chatting only. If you exceed 2 minutes you forfeit the bonus and any winnings.

BAUS

[sweep]

Do they have live chat? I can't find it.

Need to complete a 3x email rollover before you can access live chat..............

[Outsider626]

Do they have live chat? I can't find it.

[jjgold]

Some of these books better watch out as USA gambling expands

[Outsider626]

Are they still a good book? I registered there like 2 years ago. Right now they are offering 200% bitcoin match bonus up to 600$ with 10x rollover. Will i have a problem if later i decide to cash out? I'm planning to deposit 200$ and take the bonus.

[deeppckts]

I don't think you could explain how the DSI bonus works. I don't think DSI knows either. Glad I left that shiit joint last year.

I'm done with them now. Even with hazy rules, at 150% it was a no brainer. You have to think they'll stiff/confiscate at an obscenely high % for it not to be worth it.

[DISTROYA]

that won’t count towards the rollover. There’s another thread here about that.

see post #15 https://www.sportsbookreview.com/for...-resolved.html

As I posted before, Im NOT doing it within their book. Im betting with another book or two using opposite sides. Costing me some juice but at this point just thankful to lose 5-10% and get this rollover done. I wouldnt even think of betting 2 separate lines in the same book. I mean thats clearly abuse and asking for it, basic common sense.

[DISTROYA]

so anything converted into the cash account is clear of this nonsense yes? I am assuming once all rollovers are completed for each client, and the funds converted, they are "safe" for payouts. Have few pending futures using bonus funds. Wont top 10k, so just wait till rollover complete, dont wager anything in the bonus account, and they will convert it and be in the clear. Someone let me know if i miscalculated somewhere in my thought.

[HedgeHog]

If I'm playing at a book, I will always take their bonus. Unlike you, I am not concerned at all about rollover. I would explain why but you're an SBR PRO so no need apparently.

I don't think you could explain how the DSI bonus works. I don't think DSI knows either. Glad I left that shiit joint last year.

[deeppckts]

Consider yourself lucky and leave this shiit book. Just because a Book offers you a bonus, it doesn't mean you have to take it.

If I'm playing at a book, I will always take their bonus. Unlike you, I am not concerned at all about rollover. I would explain why but you're an SBR PRO so no need apparently.

[stevex]

If I’m understanding this correctly from the original post, just don’t take a bonus more than $999 and you’ll be fine right?

[Miz]

Thank you so much for posting this BAUS!

[Optional]

What date did you join BetDSI originally?
18 September, 2019

What date did you deposit for this bonus?
Oct 22
What date did you last deposit?

Oct 22

A BetDSI manager has confirmed that your bonus will be treated as being under the old rules.

Let me know if you have any trouble when it comes time to convert to cash balance.

I'd suggest keeping a tally of your rollover progress for yourself until this one is done btw.

[HedgeHog]

Update on my end. The max winnings only applied to the Bonus balance. But by the time they changed the rules I had already converted it all to cash, so I was good to go at that point. They have since paid me out my entire ~15-25k balance at 5k a day in a single week.

Consider yourself lucky and leave this shiit book. Just because a Book offers you a bonus, it doesn't mean you have to take it.

[fastlane]

What date did you join BetDSI originally?

What date did you deposit for this bonus?

What date did you last deposit?



I'll ask them about CS operator Brian's advice to you that it is management policy to retrospectively alter bonus conditions.

What date did you join BetDSI originally?
18 September, 2019

What date did you deposit for this bonus?
Oct 22
What date did you last deposit?

Oct 22

[Optional]

They are claiming I will only be able to cash out 10,000 in bonus funds and they are making me clear the bonus 100 dollars at a time, on my deposit that was made in Oct. So I would like someone to clarify as they have changed the requirements for me already midrollover. Below you can see they are claiming they are retroactively changing the rules for people who deposited before Nov 7th.

Chat from Nov the 16th:

fastlane(18:37:27): would like to know the remaining rollover

Ned (18:38:29): 10/23/19 12:52 PM BTC200 Cash + Bonus 25x USD 134,713.25 USD 25,727.30 USD 108,985.95 19%
Ned (18:38:50): you still have 108,985.95


Chat from Dec 13:

Brian (17:58:45): New rule applies 10/22 deposit $1988.53 + bonus $2000 + bonus winnings $1400 x 25 = total rollvoer $134713 and has with new rule $5500 still short $129213



Here is them changing the bonus terms per management on Dec13th:

Brian (18:05:25): I repeat maximum bonus cash out $10,000

fastlane :(18:06:35): It says the rule was added Nov 7th. So therefore deposits before the 7th would not be included in that rule.

Brian (18:06:45): the rule is also applied on deposit's made before Nov 7th
Brian (18:15:02): this is how the rule will be applied sir
Brian (18:15:11): like it or not

Fastlane: (18:15:35): How is that fair?

Brian (18:16:21): I do understand were your coming from sir but there is nothing that can be done this was decided by management and we have to apply the rules

What date did you join BetDSI originally?

What date did you deposit for this bonus?

What date did you last deposit?



I'll ask them about CS operator Brian's advice to you that it is management policy to retrospectively alter bonus conditions.

[fastlane]

The terms say Nov 7th.

You say you took this bonus in October.

You say "My account manger even told me that I could win up to 25k from the bonus money when I made the deposit in October."

How much more confirmation would you like?

I am not going to badger DSI staff for you when you have been told and it seems clear anyway.


You say above "They are using both new rule against my bonus funds." How are they doing this to you? Please explain what you are talking about exactly. Maybe I am misunderstanding but from all your posts it appears you do not have any sort of issue to me

They are claiming I will only be able to cash out 10,000 in bonus funds and they are making me clear the bonus 100 dollars at a time, on my deposit that was made in Oct. So I would like someone to clarify as they have changed the requirements for me already midrollover. Below you can see they are claiming they are retroactively changing the rules for people who deposited before Nov 7th.

Chat from Nov the 16th:

fastlane(18:37:27): would like to know the remaining rollover

Ned (18:38:29): 10/23/19 12:52 PM BTC200 Cash + Bonus 25x USD 134,713.25 USD 25,727.30 USD 108,985.95 19%
Ned (18:38:50): you still have 108,985.95


Chat from Dec 13:

Brian (17:58:45): New rule applies 10/22 deposit $1988.53 + bonus $2000 + bonus winnings $1400 x 25 = total rollvoer $134713 and has with new rule $5500 still short $129213



Here is them changing the bonus terms per management on Dec13th:

Brian (18:05:25): I repeat maximum bonus cash out $10,000

fastlane :(18:06:35): It says the rule was added Nov 7th. So therefore deposits before the 7th would not be included in that rule.

Brian (18:06:45): the rule is also applied on deposit's made before Nov 7th
Brian (18:15:02): this is how the rule will be applied sir
Brian (18:15:11): like it or not

Fastlane: (18:15:35): How is that fair?

Brian (18:16:21): I do understand were your coming from sir but there is nothing that can be done this was decided by management and we have to apply the rules

[Optional]

Update on my end. The max winnings only applied to the Bonus balance. But by the time they changed the rules I had already converted it all to cash, so I was good to go at that point. They have since paid me out my entire ~15-25k balance at 5k a day in a single week.

Thanks for the update and glad to hear it did not end up being a problem.

[Optional]

So what should I do? As I have 100,000 to rollover and would like to have it confirmed if they will honor the 25,000 dollar bonus rule.

Is there anyway you can get a manager to define what they will do? As this problem will be coming up a lot if they are retroactively doing it to everyone. I had already been working on this deposit since Oct and now over 60k in bets didn't count. So I would like to have information confirmed before they change something again.

Let me know if you need any more information. Appreciate all the info you share ,thanks for trying to help out.

The terms say Nov 7th.

You say you took this bonus in October.

You say "My account manger even told me that I could win up to 25k from the bonus money when I made the deposit in October."

How much more confirmation would you like?

I am not going to badger DSI staff for you when you have been told and it seems clear anyway.


You say above "They are using both new rule against my bonus funds." How are they doing this to you? Please explain what you are talking about exactly. Maybe I am misunderstanding but from all your posts it appears you do not have any sort of issue to me

[deeppckts]

Update on my end. The max winnings only applied to the Bonus balance. But by the time they changed the rules I had already converted it all to cash, so I was good to go at that point. They have since paid me out my entire ~15-25k balance at 5k a day in a single week.

[fastlane]

I am surprised you guys are having this problem.

You should try to deal with them direct first, but if after you explain that you took the bonus before that terms update and they still dont fix it for you, please send in a Sportsbook Complaint form and we can ask a manager to check it out for you.

So what should I do? As I have 100,000 to rollover and would like to have it confirmed if they will honor the 25,000 dollar bonus rule.

Is there anyway you can get a manager to define what they will do? As this problem will be coming up a lot if they are retroactively doing it to everyone. I had already been working on this deposit since Oct and now over 60k in bets didn't count. So I would like to have information confirmed before they change something again.

Let me know if you need any more information. Appreciate all the info you share ,thanks for trying to help out.

[ace7550]

With all the complaints coming in the past couple years about betdsi why are they still in the C range?

Do stiffs get D?

And super stiffs F?

Woah there! How dare you suggest that a book getting a lot of negative posts be downgraded. Some mods here might get upset...

[PD77]

$90,000+ RO? Why don't you just make it a no withdrawal policy. Oh wait, that would be too straightforward.
The odds of a player meeting the 90k RO without going broke first are very slim.

Qdog apparently met a $225,000 rollover with a $50 bet limit in two months, I think SBR got his limits upped some but with this new term good luck. This guy should go in to the SBR rollover hall of fame.
It’s interesting that the bonus T&C’s were updated almost immediately after his case.

https://www.sportsbookreview.com/forum/sportsbooks-industry/3570928-betdsi-holding-out-30k-resolved.html

[BrickJames]

With all the complaints coming in the past couple years about betdsi why are they still in the C range?

Do stiffs get D?

And super stiffs F?

[Optional]

They are using both new rule against my bonus funds. Even though the deposit was made before Nov 7th?

My account manger even told me that I could win up to 25k from the bonus money when I made the deposit in October.

Optional I thought you said this wouldn't be the case for deposits before Nov 7. They are literally changing the rules after deposits are made.

I am surprised you guys are having this problem.

You should try to deal with them direct first, but if after you explain that you took the bonus before that terms update and they still dont fix it for you, please send in a Sportsbook Complaint form and we can ask a manager to check it out for you.

[ace7550]

$90,000+ RO? Why don't you just make it a no withdrawal policy. Oh wait, that would be too straightforward.
The odds of a player meeting the 90k RO without going broke first are very slim.

[PD77]

DSI just made their thievery “legal” now by putting the ridiculous rollover requirements in the T&C’s. I bet if you look hard enough there is a retroactive FU clause in there somewhere. Remember folks, according to SBR, as long as it is in the T&C’s , no matter how ridiculous and unscrupulous, it is buyer beware.

[fastlane]

Did they say anything about applying their "new" rollover rules to accounts with bonuses prior to the "new" rule being invented? As I said before I should have met over 70k of my rollover by now, instead their CS is insisting that the new rule applies to me and because of it I still have about $120k in roll to meet at $100 per bet.

Also, did they say anything about applying the "new limit" to accounts that had deposited and received a bonus before November 7th?

They are doing exact same thing to me and also applying the limit of 10k bonus winnings. Just had the most infuriating chat with customer support.

[fastlane]

They are using both new rule against my bonus funds. Even though the deposit was made before Nov 7th?

My account manger even told me that I could win up to 25k from the bonus money when I made the deposit in October.

Optional I thought you said this wouldn't be the case for deposits before Nov 7. They are literally changing the rules after deposits are made.

[pologq]

And RJ Bell continues to tout this book.

RJ Bell is a douche. He gives losses on purpose for his kickbacks. His whole "here is what the wiseguys like" is such horseshit.

[patswin]

And RJ Bell continues to tout this book.

I am 1000% sure he is getting some kind of kickback. Its his business model. What a business. Sell picks to suckers then refer them to shit books and get a cut of loss or deposit. The guy is a real scum bag

[Optional]

Did they say anything about applying their "new" rollover rules to accounts with bonuses prior to the "new" rule being invented? As I said before I should have met over 70k of my rollover by now, instead their CS is insisting that the new rule applies to me and because of it I still have about $120k in roll to meet at $100 per bet.

Also, did they say anything about applying the "new limit" to accounts that had deposited and received a bonus before November 7th?

No, but please check your PM inbox