1xbet scam!! Need help!!!

[pablo222]

1xbet say the OP and a family member who live at the same address have been betting together.

They claim to have explained this to the OP who also confirmed it is true for them.

Is it case closed then?

[Optional]

Is it case closed then?

No. SBR has asked them for more details and if there is any reason to think there has been collusive activity between the accounts.

no it was not my first withdrawal but it's the first time i get to 41k. They are probably saying that it's against their policy to have multiple accounts at the same address? my brother's account is open but inactive...closing mine would be so unfair since i registered mine before his =/

How long ago did you register your account and how soon afterward did your brother join?

Why was your brother not using his account anymore? Was it limited or restricted in any way?

When he was betting did you both bet the same events usually?

Did you both take bonuses?

[KittiP]

Was their an overlap in the times that the accounts were both active.

If you don't mind it might even be better to show screenshots of the bets and deposits for both accounts.

[mikkke]

I think he created his account about few months after mine, i dont really remember since it was long time ago. My brother stop using it because he had no time anymore, he had to work so he cashed out and stopped. We mostly bet NHL but i am much more a fan of the sport than him, i taught him how to win and he did win with my betting methods fairly. About bonuses...i think the site gave me %cash back when the balance hit 0 and some free lucky spin was in there as well.

[mikkke]

Unfortunately i dont have access to the account anymore, i only have screenshots of the balance and account settings

[Optional]

I think he created his account about few months after mine, i dont really remember since it was long time ago. My brother stop using it because he had no time anymore, he had to work so he cashed out and stopped. We mostly bet NHL but i am much more a fan of the sport than him, i taught him how to win and he did win with my betting methods fairly. About bonuses...i think the site gave me %cash back when the balance hit 0 and some free lucky spin was in there as well.

That sounds pretty good.

Fingers crossed SBR can help convince them a confiscation is not justified.

[eaglesfan371]

That sounds pretty good.

Fingers crossed SBR can help convince them a confiscation is not justified.

41k is a large balance for a small book. I would not feel good having broken their rule of 1 player per address and having a very, very large balance there...personally would be surprised if this results in a positive outcome for the player.

[KittiP]

41k is a large balance for a small book. I would not feel good having broken their rule of 1 player per address and having a very, very large balance there...personally would be surprised if this results in a positive outcome for the player.

Very true, I still don't understand why the problem of 2 addresses has only just come up though.
OP said they created their accounts a long time ago, so 1xbet had enough time to bring this up (when his balance was 'low')

You could look at it and say that no one looked at his account properly before because he didn't try to make a big withdrawal until now, but seems unlikely because he bets big stakes.

[eaglesfan371]

Very true, I still don't understand why the problem of 2 addresses has only just come up though.
OP said they created their accounts a long time ago, so 1xbet had enough time to bring this up (when his balance was 'low')
You could look at it and say that no one looked at his account properly before because he didn't try to make a big withdrawal until now, but seems unlikely because he bets big stakes.

This is how some books freeroll players. They often do not bring up any issues with accounts until they submit a withdrawal.

[Vyasports]

This is how some books freeroll players. They often do not bring up any issues with accounts until they submit a withdrawal.

I second that

[Vyasports]

let me get this straight ... they do not accept multiple accounts from SAME address BUT they do accept new accounts from SAME address.
Hmmmmmmmm

[SeahawkSTRIKE37]

damn that sounds shady... staying away from them for sure

[KittiP]

This is how some books freeroll players. They often do not bring up any issues with accounts until they submit a withdrawal.

Brilliant explanation, thanks.
So basically they let him use this account.
If he wins, loses wins, loses etc etc they are making the spread.
If he loses, all good, hopefully he will deposit again and repeat -> normal customer
If he wins a lot and they think that they wont make the amount of his balance from normal business with him throughout the lifetime of the account, then at this point bring up the problem of 2 addresses situation.

Very clearly the best strategy to approach the situation from their perspective once you stop and think about it for a moment.

[mikkke]

Hi guys! Just giving an update on the situation. SBR somehow managed to help me get about half of the 41k in the account. 1xbet says i will only be allowed to get back what i deposited. I just sent an email to SBR to see what we can do about the remaining of the money, i hope i can get all of it since i won it fairly. I’ll post an update when they reply!

[lonnie55]

Hi guys! Just giving an update on the situation. SBR somehow managed to help me get about half of the 41k in the account. 1xbet says i will only be allowed to get back what i deposited. I just sent an email to SBR to see what we can do about the remaining of the money, i hope i can get all of it since i won it fairly. I’ll post an update when they reply!

Well, that was the least and that's also how their scheme looks like: Return the deposit so that nobody can say "they have stolen MY money". Their logic is that winnings from betting belong to them and they can do with it whatever they want. I think as long as they return the deposit no customer really considers to take legal steps or hire a biker gang to collect the money. That's how they freeroll customers again and again and again and again

[pablo222]

Hi guys! Just giving an update on the situation. SBR somehow managed to help me get about half of the 41k in the account. 1xbet says i will only be allowed to get back what i deposited. I just sent an email to SBR to see what we can do about the remaining of the money, i hope i can get all of it since i won it fairly. I’ll post an update when they reply!

It is good to hear that SBR has helped you get that back at least. Good luck with the rest.

[KittiP]

Hi guys! Just giving an update on the situation. SBR somehow managed to help me get about half of the 41k in the account. 1xbet says i will only be allowed to get back what i deposited. I just sent an email to SBR to see what we can do about the remaining of the money, i hope i can get all of it since i won it fairly. I’ll post an update when they reply!

Sorry, I don't fully get it, you got back half of it already to your payment methods, or back into the betting account?

Sorry, its probably my understanding of the language and not your writing, but I'm just confused what the exact meaning was.

Whatever it was, its sounds like progress though and sounds like they are willing to co-operate and handle the situation maturely.

[lonnie55]

Returning the deposit is the least and no progress at all guys

That's how they always handle these cases

[KittiP]

Returning the deposit is the least and no progress at all guys

That's how they always handle these cases

"SBR somehow managed to help me get about half of the 41k in the account"
I think he got half of it out, no?

[mikkke]

yeah i got a little bit less than half of my balance, really thankful for SBR's help!! but i still think im owed the rest of it since i did win them, im still waiting on a reply from them to see what i should do, maybe they don't respond on weekends?

[lonnie55]

yeah i got a little bit less than half of my balance, really thankful for SBR's help!! but i still think im owed the rest of it since i did win them, im still waiting on a reply from them to see what i should do, maybe they don't respond on weekends?

What were you deposits in total?

You said "1xbet says i will only be allowed to get back what i deposited"

So did you get more than only your deposits or not?

[Vyasports]

What were you deposits in total?

You said "1xbet says i will only be allowed to get back what i deposited"

So did you get more than only your deposits or not?

this whole thread is not very clear... at first you get the idea that OP has won a lot from little deposit.

[cashin81]

if they have a rule that only one account per address then hes not really in a strong position.

i dont agree with the rule. thats like amazon saying yeah mommy can buy a computer, but daddy cant. fuk daddy.

[Optional]

yeah i got a little bit less than half of my balance, really thankful for SBR's help!! but i still think im owed the rest of it since i did win them, im still waiting on a reply from them to see what i should do, maybe they don't respond on weekends?

SBR asked 1xbet if there was any evidence of the accounts working together to gain an advantage.

This is the reply we received to that question;

"Unfortunately, it is impossible to pay his whole balance as he violated the Rule 2.31 (each registered customer can have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons associated with a customer are not allowed to register on the website) and confirmed it during the verification process.

But he will definitely have his deposit payed off in a full amount."


Without any suggestion of collusive activity it is not fair to be confiscating winnings based on this term.

[lonnie55]

SBR asked 1xbet if there was any evidence of the accounts working together to gain an advantage.

This is the reply we received to that question;

"Unfortunately, it is impossible to pay his whole balance as he violated the Rule 2.31 (each registered customer can have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons associated with a customer are not allowed to register on the website) and confirmed it during the verification process.

But he will definitely have his deposit payed off in a full amount."


Without any suggestion of collusive activity it is not fair to be confiscating winnings based on this term.

Why did they wait a year to make that decision?

[Optional]

Why did they wait a year to make that decision?

They would not even address the basic question of if the accounts did anything to gain advantage, let alone explaining themselves over why they appear to have freerolled the guy for so long.

[mikkke]

honestly, ive deposit/withdraw back and forth, i don't have a clear idea of how much money i should be given back. 1xbet is standing strong on their rules of 1 account per address, it looks like they are only willing to give back a little bit less than half, it is still about 20k CAD which i won fairly. but anyways, im really thankful for SBR's help, without them i wouldnt get back a penny. its a shame 1xbet would do that tho, i wouldnt really suggest people to open account them, they might have other rules in place for winners. be careful guys!!

[lonnie55]

honestly, ive deposit/withdraw back and forth, i don't have a clear idea of how much money i should be given back. 1xbet is standing strong on their rules of 1 account per address, it looks like they are only willing to give back a little bit less than half, it is still about 20k CAD which i won fairly. but anyways, im really thankful for SBR's help, without them i wouldnt get back a penny. its a shame 1xbet would do that tho, i wouldnt really suggest people to open account them, they might have other rules in place for winners. be careful guys!!

Could you please answer the question if you only got back your deposits or also parts of your winnings?

[mikkke]

and for anybody who has a people with 1xbet, i contacted their licensing company in hoping that they can help. they did respond me with this :
Dear Sirs,

The player was blocked for violating the multi-account rule. The player has confirmed multi-account (the second account belongs to his brother). Please, find attached a screenshot.

Terms and conditions clause 29:

Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by:
·bet cancellation;
·closure of the customer’s account. Money that has been deposited into the account will be refunded;
·filing a claim to a law-enforcement agency.
Terms and conditions clause 31:
Each registered customer may have only one account. Regarding registration on the website this rule applies to one family, one address, one email address, one credit/debit card or one IP-address.

Terms and conditions clause 33:
No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).

Best regards,

THIS apparently, should be the real e-mail but heres what 1xbet sent me :


We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by:
-bet cancellation;
-closure of the customer’s account;
-filing a claim to a law-enforcement agency.
Effective as of 1 January 2011
The decision was made after rigorous investigation of the case by The Security Department.
We ask you not to create gaming accounts with The Company.
Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
All further questions concerning the case of blocking from your side will be ignored.


if you read carefully, the 1st one has the 'money should be refunded' part, and the second one doesn't have it which was sent by 1xbet and they will only ignore you after they send it. so this site is still trying to steal money from people! be aware!

[lonnie55]

Could you please answer the question if you only got back your deposits or also parts of your winnings?

Why don't you answer that question?

[mikkke]

Why don't you answer that question?

like i said, i'm not sure, ive deposit/withdraw a lot. but if i calculate the lifetime of the account, id say probably a bit more than my deposits.

[lonnie55]

like i said, i'm not sure, ive deposit/withdraw a lot. but if i calculate the lifetime of the account, id say probably a bit more than my deposits.

Okay, so if you can't say it might be that they only returned your deposits and not a single penny more, right?

Well, that was the least as I said. That's how their business model works. They return the deposit but confiscate all your winnings.

[mikkke]

Okay, so if you can't say it might be that they only returned your deposits and not a single penny more, right?

Well, that was the least as I said. That's how their business model works. They return the deposit but confiscate all your winnings.

i guess you could say that since there is still at least 20k CAD that disappeared in the account.

[lonnie55]

i guess you could say that since there is still at least 20k CAD that disappeared in the account.

I went through this already 3 times with 1xbet related sites 1xbit, 22bet and fan-sport.com

They always returned the deposit but confiscated the winnings. In the case of 1xbit I even had to fight to get back my deposit as well as you had in your case right now (h4ns is my nickname in the BCT forum): https://bitcointalk.org/index.php?topic=1775566.0

[Vyasports]

Any update whatsoever...?