1. #1
    kotsos
    kotsos's Avatar Become A Pro!
    Join Date: 06-15-12
    Posts: 3
    Betpoints: 30

    Novibet & Statusbet

    Be very careful with Novibet (www.novibet.com). The worst betting company ever!

    First, they give you bonus up to 100 euros if you deposit the double amount of money and they ask you to reach 5 times the amount of the deposit plus the bonus you get. For example, if you deposit 200 euros, you get 100 euros bonus and you have to reach (200+100)x5=1500 euros on betting.

    The fraud is that they let you play 1-2 unrestricted bets and then they limit your account to 10-20 euros max per bet! As a result, it is almost impossible to reach the 1500 euros!

    When speking with customer support using live chat, they claim that everything is legal according to their terms and conditions!

    STAY AWAY!!! There is also a clone of this f..ing page: www.statusbet.com. It is the same company with different interface.

  2. #2
    Novibet
    Novibet's Avatar Become A Pro!
    Join Date: 06-25-12
    Posts: 5
    Betpoints: 30

    Gents
    My name is Giorgos and I am the customers relations manager at novibet.com.
    We are very responsive to customers complaints as we want to maintain our good reputation as a company.
    The case above came a bit late to our attention since we did not have a formal complaint either from the player or from SBR.
    There are indeed cases where it will be hard for someone to fulfil the rollover requirements.
    In that case we can void the bonus and the customer can withdraw the remaining balance.
    Novibet has a an IOM license, that means that, unlike other jurisdictions, our players balance is being checked by a 3rd party on a daily basis to ensure we always have the funds in our bank and our software has been tested by the most reputable testing house.
    In addition we have developed an interface that is extremely easy to find and place your bet, we have competitive odds on the big European teams and deposits and withdrawals are free of charge.

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